# Page 5 | Class Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Class Manager the right Fitness solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183418/Class-Manager/reviews

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Class Manager

4.8 (175)

[View alternatives](https://www.capterra.com/p/183418/Class-Manager/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Class Manager

## Showing most helpful reviews

Showing 101-125 of 175 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Alex B.  
Founder  
Consumer Services  
Used the software for: 6-12 months

### "Class Manager Software"

June 3, 2021

4.0

Overall, we are very happy with the software.

Pros

The system was easy to deploy and is very cost effective compared to other offerings

Cons

Customisation options are limited and managing multiple sites within our business could be made easier, particularly in the billing module

Review Source

KS

Karren S.  
Director  
Sports  
Used the software for: 6-12 months

### "Excellent product"

May 8, 2021

4.0

Its been really positive and easy to use

Pros

The ease of use for both staff and customers has been amazing compared to a program that was used last year. Everyone loves the invoicing look and ease of payment.

Cons

I think there is a few things to make life easier such as making modification to invoices once a person has paid.

Switched from

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)

To complicated to use

Review Source

EC

Emma C.  
Dance teacher and owner  
Performing Arts  
Used the software for: 6-12 months

### "Class Manager - Can't live without it! "

June 15, 2020

5.0

I have always received excellent customer service and help is always at hand should I need it.

Pros

Class manager is amazing! I couldn't live without it now. So simple to use, affordable and the developers are always updating the features and they listen to our views and opinions.

Cons

Sometimes it is difficult to log in, especially when you are a teacher and have a student account too. It seems to permanently lock you out, but this could be rectified by getting my husband to be the parent rather than me. The font could be bigger and more visible.

Review Source

TL

Tiffany L.  
Partner  
Performing Arts  
Used the software for: 1-2 years

### "Customer support and the amazing software"

August 13, 2020

5.0

This company has been fabulous - allowing us to have all our customers data in a safe place and at easy access.

Pros

this programme has been a lifesaver through lock down allowing us to use the online along with other awesome features. Any issues we have they are always there to help.

Cons

Nothing it's so easy to use- we highly recommend it

Reason for choosing Class Manager

the price and the ease and help of the set up.

Review Source

HM

Hannah M.  
Studio owner  
Performing Arts  
Used the software for: Less than 6 months

### "Class manager "

June 3, 2021

4.0

So far so good

Pros

So far we like it! We like the student lists etc

Cons

We wish there was an app and wish there was a way to have a full student list to download numbered without deleted students numbers being skipped

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Class Manager

I didn't know about the other options

Review Source

KS

Karen S.  
Dance teacher  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Life saver!"

June 15, 2020

5.0

Having Class Manager has enabled me to run my business smoothly during a pandemic. The people behind it are incredibly helpful. I did struggle to set certain things up at the beginning and must have rung them at least 5 times one day but they were lovely and helpful every single time. Class Manager is constantly improving and I'm happy to say that I've not had any issues.

Pros

I like so many things about Class Manager: - easy to see how many people enrolled in each class - see how much is owed - easy to clone the timetable week after week - easy to add/delete classes

Cons

\- I didn't like that you couldn't invoice for a class after it took place but they have already fixed this so I'm able to invoice people on the day or a month later! They even personally emailed me to let me know as I had requested it! - I'm not a fan of the date setting but it's such a small issue

Reason for choosing Class Manager

Yes but I can't remember the names of the other products

Review Source

SM

Stephanie M.  
Principal  
Entertainment  
Used the software for: 1-2 years

### "Reviewing class manager a year on"

May 21, 2021

4.0

I am very happy with what I pay for and the customer care is excellent.

Pros

I like how Gdpr safe my students information is. No longer do I have to worry about pieces of paper getting lost or information going missing.

Cons

I'd like an app. To make it easier to use.

Reason for choosing Class Manager

It was entrepreneurial and in develoment and I like to be part of developing new ideas.

Review Source

BS

Becca S.  
Club Manager  
Sports  
Used the software for: Less than 6 months

### "I wish we had found this 200 students ago! "

April 7, 2021

4.0

Anything that we have issues with is resolved quickly by the amazing customer service team.

Pros

It allows the parents/customers to view their own information and bookings etc without me having to trawl our database. It simplifies the invoice/billing process without me manually having to go through statements and emails etc. The messaging function simplified our communication streams.

Cons

It is still in development, which is great as it is constantly improving, but there are some drawbacks ie features that aren't yet available or optimised for our particular business model.

Reason for choosing Class Manager

A lot of the other similar products seemed to be based in the US, which isn't a high issue, but being in the same timezone is very helpful when you need support. We also had a run through and a trial which were very personalised and helpful.

Review Source

eL

emily L.  
Dance teacher  
Performing Arts  
Used the software for: 6-12 months

### "It has it all. "

June 15, 2020

5.0

I was worried about changing to a different software but once I got over that it’s been the best choice for me and my school. The help setting up was excellent and the on going support has been faultless

Pros

This has everything a dance teacher needs and it’s so easy to use and if you ever get stuck the support team are brilliant. They are always adding new brilliant features.

Cons

There really isn’t anything I don’t like

Reason for choosing Class Manager

The features and brilliant price

Review Source

ET

Emma T.  
Marketing and Admin Assistant  
Arts and Crafts  
Used the software for: 6-12 months

### "Class Manager "

June 17, 2020

4.0

Our overall experience has been good. It has been great for sending messages and communicating to individual classes and nice to have everything in one place.

Pros

Help is always on hand with the Live Chat and very quick response rate, easy to use and very clear.

Cons

allocating everyone into the correct classes and adding everyone, this was very time consuming.

Reason for choosing Class Manager

Unsure of other products we were looking at but I know Class Manager were the most responsive and helpful when coming to set it all up.

Review Source

AK

Aditya K.  
Executive  
Arts and Crafts  
Used the software for: 6-12 months

### "Extremely user friendly and comparatively reasonable! "

April 7, 2021

5.0

Amazing! Very, very reasonable! Great starting offer (2 months free) and then discounted rates and referrals as well depending on when you signed up.

Pros

The best thing about this software is the responsiveness from the dev team. There are multiple methods of communication and a response is always guaranteed (and delivered) within a very short time frame.

Cons

Some things that could be improved are actually the complete basics, such as having options for the title field, rather than a blank text field.

Reason for choosing Class Manager

Cost.

Review Source

MB

Maria B.  
dance school director and teacher  
Performing Arts  
Used the software for: 6-12 months

### "Useful!"

June 16, 2020

4.0

Positive! It helped me organise my dance school and save lots of time

Pros

The invoicing system (it calculates discounts),the messaging system (I can email specific groups at once, the graphics of the email looks good), the accounting system ( I have reports of the income).

Cons

The calendar. I wish I could just press on the day and add an event. And the parents would have access to that calendar. Instead I need to set up a class for every event. And the events are many!

Reason for choosing Class Manager

it was cheaper

Review Source

JG

Jemma G.  
Studio Director  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Cannot recommend Class Manager enough!"

February 5, 2021

5.0

Pros

I wanted to commend you and your team on the outstanding customer service that you provide. I can't think of a company who is as responsive, supportive and patient as you guys are. So THANK YOU!!

Cons

It's a new software so some functions that you would hope to have are not there BUT in saying that, the Class Manager team are SUPER responsive and in 99% of cases, they are already working on building the functionalities you are looking for. Updates are always coming!

Review Source

ER

Elaine R.  
Dance teacher  
Performing Arts  
Used the software for: 6-12 months

### "Professional "

June 18, 2020

5.0

Impressive software system. Customer service is excellent. Great value for money. I would highly recommend!!

Pros

You can access your dance school data on any device anytime with multiple users. System is easy to set up and use. Regular updates and newly added features. Invoices are simple to generate and look extremely professional. Registers are quick to access and easy to mark. Messaging system is convenient and reliable.

Cons

Add images and videos to the message system.

Review Source

AW

Alana W.  
Head coach and Director of SGA  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Best thing to ever do with my Business. "

June 17, 2020

5.0

Pros

All my customers are under one roof, all contact details are together, easy to send out emails in bulk and individual. My timetable can be easily viewed and sorted, I can see clearly my availability and can manage groups easy. Sending out invoices and tracking payments is simple.

Cons

Nothing really, the little things like being able to text customers would be great and set up direct debits as well.

Review Source

ZB

Zoe B.  
Ballet teacher  
Performing Arts  
Used the software for: 6-12 months

### "Class manager"

June 17, 2020

5.0

Easy to use and very helpful customer service

Pros

Made my life as a dance teacher so much easier managing many students, invoices, payments, registers and emails. I feel so much more organised and in control of my business.

Cons

No there were not any features that were missing. The only thing that would be helpful is being able to have an accountancy programme within the package to record all expenses as well.

Review Source

DL

Danielle L.  
Dance Teacher  
Performing Arts  
Used the software for: Less than 6 months

### "Brilliant product which makes life so much easier"

June 18, 2020

5.0

Being able to follow up on unpaid invoices easily, has saved so much time in our business. Having everything in one place makes running the business easier and means our time can now be used more efficiently.

Pros

All of our customers and students details are all in one place, making it really easy to find contact info as and when we need it. Payments and invoices can also be raised and found quickly and efficiently.

Cons

Anything we found was missing from the product has been added over time in updates and new features.

Reason for choosing Class Manager

Customer service was extremely good, staff talked us through everything and the free trial allowed us to try before we committed. A rolling monthly contract is really appealing as it means you are not stuck in a lengthy contract.

Review Source

SV

Sam V.  
Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Keeps us all on track with visibility and reports "

April 13, 2021

5.0

It’s great, I love it, my dancers love it. It’s a very useful Tool with probably a lot more functions in there there that even I don’t know about yet

Pros

Like seeing all my classes and bookings. Love the functionality to share dancers celebrations with the birthday updates and waiting lists are so easy to manage rather than my old pen and paper or excel

Cons

It would be great to have even more different payment online options

Review Source

KB

KYLIE B.  
Principal  
Performing Arts  
Used the software for: Less than 6 months

### "Class Manager Dance Studio review "

April 7, 2021

5.0

Great support from the time I made the switch I asked loads of questions and every single time they were answered Can’t wait for the app to make it even better

Pros

The cost The support The fact that when suggestions are made they are acted upon - making the system even better I like being able to give what access is needed to staff

Cons

It was a little confusing at first , but the support was amazing An app would be amazing !

Alternatives considered

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[DanceBiz](https://www.capterra.com/p/131208/DanceBiz/)[Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/)

Reason for choosing Class Manager

Price Support And recommendations on dance teacher pages

Review Source

BH

Beverley H.  
Studio principal  
Performing Arts  
Used the software for: 6-12 months

### "Best studio software "

June 15, 2020

5.0

All the info there at our fingertips, great reporting feature. Awesome technical help always at the ready.

Pros

Class manager is so easy to use, even for the none tech people . It is fast and makes our admin team super happy

Cons

Nothing not to love. The guys are always adding new features and have thought of just about everything

Reason for choosing Class Manager

Cost, tech help and all the features we needed

Review Source

VD

Vicky D.  
Dance Teacher/Principal  
Performing Arts  
Used the software for: Less than 6 months

### "Great service and support "

June 15, 2020

4.0

The support team have been fantastic in answering all questions and helping guide through the set up process. The software is easy to use and laid out well.

Pros

It is easy to use and set up. Rolling it out to the school was a quick and simple process. Great for messaging and knowing the email has been delivered and read.

Cons

Function to include the newsletter on the portal dashboard would be handy and the possibility to send a text message.

Alternatives considered

[membermeister](https://www.capterra.com/p/140240/membermeister/)

Reason for choosing Class Manager

I chose Class Manager based on recommendation from fellow professionals who have used different systems

Review Source

AC

Amelia C.  
Principal  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Class Manager Dance "

April 7, 2021

5.0

I first started using Class Manager during the Covid Pandemic to run my business more efficiently. It has been saving me a lot of time and I wish I had signed up earlier.

Pros

I like the fact parents can enrol themselves on the system and invoices can be sent to the whole school with just one click.

Cons

It was quite hard to navigate to begin with but the online help feature quickly solved that.

Review Source

FS

Fleur S.  
Principal and Owner  
Performing Arts  
Used the software for: 1-2 years

### "Review about class manager"

June 15, 2020

4.0

Take good. Would recommend.

Pros

The company always responds to your needs when you want an explanation or new system

Cons

Sometimes need more support and more explanation of how to do things.

Review Source

KE

Katy E.  
Drama Teacher  
Performing Arts  
Used the software for: 6-12 months

### "excellent features"

June 24, 2020

5.0

overall very positive

Pros

I really enjoy that everything is all in one place, and that you can email a whole class and it leaves a record for other teachers to see

Cons

I find it a little bit time consuming with the drop down menu for absences I would prefer a tick box so it doesn't keep refreshing the page. With the email function it would be great if the email appeared as it came from my email rather than our generic one so when parents hit reply it comes to me rather than are info@ email.

Review Source

TL

Tanya L.  
Receptionist  
Entertainment  
Used the software for: 6-12 months

### "Class Manager Review"

June 15, 2020

4.0

if I've needed help the team are on to it pretty quickly. They answer any questions in a timely manner.

Pros

I like the ease of this programme, straight forward and easy to use. One click and most times your where you need to be in the software.

Cons

Not anything I dont like its a matter of getting used to the new software. Its definitely easy to use.

Review Source

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