--- title: "Gavagai Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gavagai Software - reviews, pricing plans, popular comparisons to other Text Mining products and more." source_url: "https://www.capterra.com/p/183500/Gavagai/" page_type: "product" language: "en" --- # Gavagai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gavagai ## What is Gavagai? The best text analytics. Ever. In any language. Analyze your customer feedback data to find out what you should fix and what you should keep doing in 47 languages. Its AI-driven analysis for everyone. Understand what thousands think in a matter of minutes Explore what all your customers are saying in their own language. Upload your texts in Excel or CSV format and start getting results immediately. its fast, easy to use, and it will make your customers happier! ## What is Gavagai used for? [Text Mining](https://www.capterra.com/text-mining-software/)[Natural Language Processing (NLP)](https://www.capterra.com/natural-language-processing-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €120 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gavagai 4.3 (3) VS. [### licili](https://www.capterra.com/p/241038/licili/) [4.8 (4)](https://www.capterra.com/p/241038/licili/#reviews) Starting Price €120 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.5 (4) Value For Money 4.3 (3) Value For Money 5.0 (4) Customer Service 5.0 (3) Customer Service 5.0 (4) ## Gavagai alternatives Highest Rated [Clootrack](https://www.capterra.com/p/10004460/Clootrack/) [5.0 (16)](https://www.capterra.com/p/10004460/Clootrack/#reviews) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10004460/Clootrack/) [VT Docs](https://www.capterra.com/p/117155/VisibleThread-Docs/) [4.9 (52)](https://www.capterra.com/p/117155/VisibleThread-Docs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/117155/VisibleThread-Docs/) [Chattermill](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/) [4.5 (25)](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/) [Kimola Cognitive](https://www.capterra.com/p/10007017/Kimola-Cognitive/) [0.0](https://www.capterra.com/p/10007017/Kimola-Cognitive/#reviews) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10007017/Kimola-Cognitive/) ## FAQs about Gavagai Overview ### What company size and specific industries is Gavagai built for? Gavagai is designed for small businesses, mid-market companies, and enterprises that need to analyze unstructured text data from feedback, reviews, opinions, and similar sources. It suits any industry that depends on understanding customer or audience text, especially teams handling large volumes of written comments and responses. Features and Usability ### What are the key features of Gavagai? Gavagai offers dashboard reporting, machine learning, natural language processing, and workflow management as core capabilities. It also includes sentiment analysis, text analysis, topic clustering, summarization, language detection, and predictive modeling, along with data import/export, API access, permissions, alerts, and third-party integrations. Integrations ### Which third-party tools and platforms does Gavagai integrate with? Gavagai integrates with Freshdesk, Intercom, Slack, SurveyMonkey, Zendesk Suite, and Zapier. These connections cover customer support, messaging, surveys, and workflow automation, giving teams a small but practical set of third-party tools for managing feedback and support data. Getting Started and Support ### What training and onboarding options does Gavagai offer? Gavagai provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing. Getting Started and Support ### What customer support options does Gavagai offer? Gavagai provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users direct contact options and self-service resources for common questions and troubleshooting. No reviewer feedback on support experience is available, so support quality, response speed, and helpfulness cannot be assessed here. ## Features AI summary Based on 94 Text Mining reviews Capterra data shows that buyers of Text Mining software rank the following features as their top priorities: - **Text Analysis** (**68%** of reviewers rated this feature as critical) - **Contextual Search** (**82%**) - **Summarization** (**73%**) Gavagai supports **Text Analysis** and **Summarization**, giving teams the tools to examine unstructured content and condense large volumes of text into clearer takeaways. However, it does not offer **Contextual Search**. Instead, it provides **Topic Clustering** (**60%**), which helps group related themes and patterns across text data, helping businesses spot trends faster and make more informed decisions. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Boolean Search Capability to use a search engine via operators like AND, NOT, and OR Data Capture and Transfer Import, collect, and capture data from multiple sources Gavagai 28 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Language Detection: Identify different languages - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Metadata Management: Collect and maintain structured information that describes data or content - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search Functionality: Enables users to search through the content of processed documents easily. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Topic Clustering: Identify topics to prioritize document research - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.3 (3) Free Trial Basic €120.00 Per Feature,Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CH Catharina H. Analyst Insurance ### "Amazing tool for understanding text" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2020 Amazing, easy, timesaving! Pros Easy use and has really speeded things up to analyze the customers texts in surveys. Cons Sometimes merged words "unmerge" and added words dissapears. It may be mishandling of the tool on my part. Reasons for choosing Gavagai It could analyze Swedish without passing over to English. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2020 Thank you for sharing your feedback. We are happy to hear you find Explorer both time-saving and easy to use. We appreciate that you contacted support about your issue with unmerging words glad we could solve it! Best regards, Alex, Marketing Manager AK Anssi K. IT Analyst Financial Services ### "A good tool with a good company" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 20, 2020 I have occasionally large amounts of data in four Nordic languages I'm not able to go through myself. With Gavagai I can get handle of what customers are saying without coding myself. Pros Language support is great, having single model for different languages makes my life much easier when there's a load of data to go through. The team is really helpful and there is good guides for use. Cons Sentiment analysis is a bit roundabout. It could have an easier way to give sentiment context for the model in use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2020 Thank you for sharing your feedback with us. We are glad to hear that the feature for reusing models in different languages is of value to you and your team. Best regards, Alex, Marketing Manager HZ Hongyu Z. Senior Technology Director Market Research ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2020 Pros It's API allows us to integrate it to our own research platform Cons Too expensive, and I extremely hate the limitation that user can only have 20 projects live concurrently, this caused huge innconveniency to us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2020 Thank you for your review. It's great to hear that our API was helpful in integrating Explorer into your own research platform. Please contact support and we will help you to increase the number of projects slots on your account and make sure you are on the right pricing plan for your needs. Best regards, Alex, Marketing Manager ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.