# Giva Pricing 2026 | Capterra > Learn more about Giva pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/183532/Giva-Customer-Service/pricing --- # Pricing for Giva [4.9 (57)](https://www.capterra.com/p/183532/Giva-Customer-Service/reviews/) Write a Review! ## [Giva](https://www.capterra.com/p/183532/Giva-Customer-Service/) has **2** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No **Discount:** Information not available ### Professional $69 **Pricing Model:** Per User **Payment Frequency:** Per Month Professional plan includes: - 3 Service Desks and 3 Email Inboxes for Converting Emails Into Tickets - Up to 1500 End Users or Customers - Unlimited Storage - Unlimited usage of AI Copilot - Unlimited routine technical support ### Enterprise $89 **Pricing Model:** Per User **Payment Frequency:** Per Month Enterprise plan includes: - Unlimited service desks - Unlimited email inboxes for converting emails into service requests - Concurrent & Floating License Tokens available to reduce cost for less active agents and senior personnel. - Unlimited Storage - Unlimited usage of AI Copilot ## Popular alternatives to [Giva](https://www.capterra.com/p/183532/Giva-Customer-Service/) Looking to learn more about Help Desk software similar to Giva? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Salesforce [4.4 (18766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/61368/Salesforce/) by Zendesk [4.4 (4071)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price:$39/month [LEARN MORE](https://www.capterra.com/p/164283/Zendesk/) by Text [4.6 (1713)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/62194/LiveChat/) by CyberSentriq [4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) by Freshworks [4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/) [View all alternatives](https://www.capterra.com/p/183532/Giva-Customer-Service/alternatives/) ## What do others say about [Giva](https://www.capterra.com/p/183532/Giva-Customer-Service/) pricing? Pricing RatingN/A Value For Money[4.8(57)](https://www.capterra.com/p/183532/Giva-Customer-Service/reviews/) Pros Cons [Read All 57 Reviews](https://www.capterra.com/p/183532/Giva-Customer-Service/reviews/) Read Full Reviews Below Angel S. Director of IT Hospital & Health Care, 501-1,000 employees Used the software for: 6-12 months ** Overall Rating 5.0 ** Ease of Use 4.0 Customer Service 5.0 Features 4.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra May 2, 2020 "BIG increase in customer satisfaction, rolled out self-service portal to 900 people over weekend" **Overall:** We evaluated ZenDesk, Salesforce.com, Freshdesk and Zoho before deciding on Giva. Giva was the only vendor that met all of our function requirements and it’s also the easiest to use. We never heard of Giva before, but we were very impressed when we did a deep dive and thorough 30-day trial. We did not even have to talk to a sales rep for the longest time since it was so easy to configure and get information from the web site. Giva is also much more fairly priced with a bundle of all modules which included all functionality. Other vendors carve up their products and try to extract extra money. The Dashboards and reports are phenomenal. We can immerse ourselves in the data and quickly see key information and trends. We had some very big issues with onboarding new employees and customers due to our rapid growth. All of those pain points have gone away. I meet with our senior leadership on a regular basis and can now present real-time reports. We like the multiple independent service desk function and may deploy it to other departments like Customer Service and HR to get the same benefits that we’ve realized in IT. **Pros:** Deploying Giva has been a monumental win for our IT organization. The ROI generated has been tremendous. Giva has given us operational transparency and allows our teams to better collaborate. The HIPAA compliant application is very user friendly which allowed us to quickly roll out the employee self-service portal to 900 people with limited training. The comprehensive library of free video tutorials allowed our folks to learn at their own pace and prepare for the transition. We shut down our old system on a Friday and went live with Giva on Monday without a glitch. One of the business results is that now we are earning a 4.8 rating (out of 5) on our customer satisfaction surveys from Giva. That has been a very big turnaround in the level of satisfaction and mostly attributable to our move to Giva. **Cons:** It was very easy to get up and running on Giva and many other products were so more difficult. So, no "Cons" for GIva. **Reasons for Choosing Giva:** We looked at reviews and saw that Giva has exceptional customer service and they keep putting out new releases every 3 weeks. They are an agile shop and we like that. [Read All 57 Reviews](https://www.capterra.com/p/183532/Giva-Customer-Service/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)