Who Uses This Software?

From start ups to large companies, customers trust Giva with their customer support or help desk needs.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Pricing Details
    $29/month Team $39/month Business $69/month Professional
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Giva
  • www.givainc.com
  • Founded 1999
  • United States

About eIssueTracking

Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Highly customizable without programming or consultants. We offer all our modules with full functionality in a simple product bundle that's perfect for 3 to 25 agents. Starts at $29/agent/month.


eIssueTracking Features

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management

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