# Page 3 | Vanco Faith Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Vanco Faith the right Donation Management solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183546/Vanco-Platform/reviews --- Vanco Faith 4.6 (73) [View alternatives](https://www.capterra.com/p/183546/Vanco-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Vanco Faith ## Showing most helpful reviews Showing 51-73 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Judy M. Treasurer Religious Institutions Used the software for: 1-2 years ### "Alum Spring Baptist Church" November 6, 2025 4.0 Excellent experience from setup to issues being handled. The people I have worked with were great and responded to me promptly. Pros Easy to use, easy to set up, members have not reported any issues with using Vanco. Like the repeat function, once set, you only have to go in and update the amount. Cons It's hard to update one's password and hand off admin rights if needed. The system is slowly going out of use, but that's more our issue than Vanco's. Review Source CT Cindy T. Treasurer Religious Institutions Used the software for: 1-2 years ### "Happy with Vanco" October 31, 2025 5.0 We were enticed by an offer (during the shutdown due to Covid) for a year of Vanco online giving with no monthly fees for United Methodist churches. We soon decided the service is well worth the cost. Pros Online giving with Vanco has been foolproof and very easy to use. Our donors like having control of their own giving and our treasurer appreciates the integration with Church Windows. Cons Occasionally one of our donors has had a problem of some sort, usually a typo in their bank account information. I have been asked by Vanco to correct the information. I feel Vanco should be contacting the donors themselves, but I do understand that they need to let me know the donation did not go through. Alternatives considered [Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing Vanco Faith Cost. There was on offer for a year free of monthly fees. Review Source TA Tamara A. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Satisfied with our experience" October 31, 2025 4.0 So far, we have a great experience with Vanco it’s user friendly for our parishioners use. We have no complaints. Pros It’s compatibility to integrate with outside vendors. Would like to have this very accessible for our websites. Cons Looking for reports on the website. Is very difficult to locate a report in an efficient manner. It takes a lot of time and effort. Review Source EP Emily P. Admission Development Director Education Management Used the software for: 2+ years ### "Vanco - So easy to use! Makes it Easy for Donors to Give!" October 31, 2025 5.0 Vanco has been very easy to use. We like the options it provides in being able to segment types of payments so that our donors know exactly what area to donate their funds. Pros Donor Management, Value for Money, Ease of Use - When a donor clicks on our Giving Page, they can see exactly where they would like to designate their funds. Cons We do not have any complaints about Vanco. BCA has used them for many years for donor management and other payments. Review Source LS Lissette S. Office Manager Religious Institutions Used the software for: 2+ years ### "Fantastic Phone Support" March 27, 2025 5.0 \[sensitive content hidden\] was excellent in working on our concerns. She was thorough in helping us understand each item, offered clear and simple resolutions, and helped relieve our concerns/issues. Thank you for such a great resource in \[sensitive content hidden\]! I joked that I want her direct line for future needs... lol Pros We truly enjoy using Vanco Faith due to its simplicity but even more because of the fantastic support you provide when we get ourselves confused. Cons Nothing of concern at this time because you have great support. Review Source SH Stacey H. Business Manager Non-Profit Organization Management Used the software for: 2+ years ### "Business Manager" July 30, 2025 5.0 Thank you \[sensitive content hidden\] for your patience, kindness and help in understanding the different options available, through Vanco, which would best meet our upcoming needs. Pros I would like to give a big shout-out to \[sensitive content hidden\]. Her customer support and product knowledge are outstanding. Cons I have no Cons to list. My experience today was a positive one! If all vendors treated their customers as I was treated today the world would be a better place! :-) Review Source TM Tazim M. owner Hospital & Health Care Used the software for: 6-12 months ### "Review of C. Service" March 11, 2025 5.0 2 great interactions but several interactions when no one responded to my requests - email and voicemails. Pros The representative I spoke with was excellent and very patient and stayed on the line with me to answer all my questions Cons The representative was excellent. Nothing to do with her - what I do not like about Vanco is that twice I left a voicemail to have someone call me back and no one did. Review Source IK Irene K. Financial Secretary Fund-Raising Used the software for: 1-2 years ### "Vanco survey" March 20, 2025 5.0 Customer service is so helpful. I haven't had any bad experiences. Pros The customer service phone conversations. Cons As an administrator I don't like the two different User names and PW for each site. Review Source GC George C. CFO Non-Profit Organization Management Used the software for: 2+ years ### "They handled our credit card processing that was linked to both our bank and donor data base. " July 20, 2017 2.0 It worked as intended for many years unfortunately in the end the company itself proved to be extremely unprofessional and incompetent. Pros It worked reliably and without major problems as it communicated with our bank and our donor data base. It was competitively priced. Cons Software worked fine however the companies behavior was completely unprofessional, vindictive and bordered on criminal. When we moved our business to another provider they not only refused to co-operate they with held our information for several months after our written request to release our data as per our agreement. It was only after our attorneys contacted them that they finally released our information at 3pm on New Year eve. I believe this was done in order to complicate or transition to the new year as it gave our new provider only a few hours to set up all our donors on their system before the next year. Our plan was to have a clean cut off from one year to the next to insure correct year assignment to tax deductible donations. Vanco's stalling tactics whether intentional or just incompetence could have interrupted our income stream had it continued. What Vanco did do was create a tremendous amount of unnecessary labor costs and legal costs for us during their months of stalling as we followed their changing instructions to retrieve our data. They denied sending a master file with our donor data and advised us to retrieve each donor one at a time via their website portal. We began to do this and after the third day of this arduous task Vanco closed the portal on us. That's when we contacted our attorney. Review Source JS John S. Associate Pastor Religious Institutions Used the software for: 6-12 months ### "A little slow to setup, but it works very well and the notification system for payments is excellent" April 23, 2018 4.0 Pros Simply... it works. It works well! We have had no problems with the app functioning from the office side. We get easy to understand notifications when payments are made and the payments easily go into our account. I also like the offset payment feature that allows those giving to give an addition small percentage to offset the fees of processing their payment. More people use that than I thought and it is such a great help. Cons The layout is not easy to adjust and it is not as customer friendly as we'd like. We've had a number of members have regular difficulties making payments or logging into their account. This always take too much of our time as we walk them through the process over and over again. It just isn't super easy for people to use. Review Source VR Verified Reviewer Office Manager Religious Institutions Used the software for: 2+ years ### "I wish all our givers would choose Vanco" May 29, 2019 5.0 Entering contribution data is one of the least favorite aspects of my job. When parishioners choose to give electronically through Vanco, it is automatically imported with no chance of error. Pros Vanco GivePlus is win-win. Parishioners don't have to remember to write a check, I don't have to worry about entering their giving. Cons The software works very well, but is a bit pricy for non-profit religious institutions. Review Source Response from Vanco June 20, 2019 We're glad to hear you enjoy using GivePlus! DB Deann B. Communications Manager Religious Institutions Used the software for: 2+ years ### "Good church donation management" June 2, 2022 4.0 I think good things are coming soon from Vanco Faith and their customer service is top notch. Pros I like how I am able to create a web page (generates a link to apply anywhere) with the design/look of what the church wants. Cons There are features that I know Vanco is currently working on to implement, but they currently lack a modern look and ease of online donations that other giving programs have. Review Source VR Verified Reviewer CFO Religious Institutions Used the software for: 2+ years ### "Great Company, Administrator friendly" September 19, 2018 5.0 Pros The reporting, transmitting, detail and support are very good. Cons I hate payring processing fees. Vanco's fees are comparable to others. Review Source JK Jean K. Church Administrator Religious Institutions Used the software for: 2+ years ### "Very positive. Have used this company for years and have complete trust in their protection of givin" June 27, 2018 5.0 Pros It provides the opportunity for church members to set up one-time or recurring electronic gifts to the church. We have not experienced any problems in the years. Cons We don't really have any complaints about the software. Once we are set up in their system, it pulls over into the church website with our colors and logo. Review Source AB Amy B. Treasurer Religious Institutions Used the software for: 2+ years ### "Reasonably priced donation management software" January 26, 2023 4.0 Automated giving reports are wonderful. Pros Ability to track individual donors and their donations Cons Having to call customer service to resolve certain issues, mostly related to fee payment. Review Source WB William B. Conference Manager Non-Profit Organization Management Used the software for: 2+ years ### "Payment/donation solution for religious non-profit. Worked but had it's quirks" November 14, 2018 3.0 Pros It does what it's marketed to do! We were able to accept donations from all over the country, even outside the US. We could manage when and how often people gave. If we wanted to put an end date on someones giving, we could do it with ease! Cons The problem is that Vanco would sometimes mess up automatic withdrawals. I don't know if it happens often in this business, but we had donors being double charged. They were able to fix it quickly though! Review Source CS Chris S. Pastor Non-Profit Organization Management Used the software for: 2+ years ### "We love it." February 1, 2019 4.0 We use Vanco for direct deposit of employee pay and also for EFT (Electronic Fund Transfers) and Credit Card Billing. This helps us as a church maintain giving week to week. This is a great solution for churches to handle electronic giving. Pros Once through the initial setup this software works great to maintain and take donations. It is very easy to use. It helps keep our electronic giving up to date and clean. Cons Making changes can sometimes be tricky. This is not a reason to not use this software it just is not always intuitive. If you read and call customer support it is really easy. Review Source AB Alisha B. Exec Admin Asst Religious Institutions Used the software for: 6-12 months ### "Good technology for churches" October 26, 2018 5.0 Used to accept online donations and payments. Pros Very easy to set up and/or transfer and easy to use thereafter; customer service is wonderful and very well trained. Cons The fees aren't the lowest but they're competitive. We haven't had any issues since we switched. Review Source JL June L. bookkeeper Non-Profit Organization Management Used the software for: 2+ years ### "Accountant" March 26, 2019 5.0 I will recommend. Pros This works great for our church. I can easily upload data into my church's accounting software and posted to the contribution's module. It's easy for people to make a donation online too. Cons I hope they can allow us to customize some reports or can exporting data. Review Source CZ Chaney Z. Executive Director Religious Institutions Used the software for: 2+ years ### "Great Donation Software" September 29, 2020 5.0 We have reliably been using Vanco for so long that I can't imagine any other software. I think the customer service is top notch and very helpful. Pros The customer service is great and helpful when setting up a donation page for your religious organization. We also use it to have consistent monthly giving. Very Consistent. Cons The ease of use could be improved with the donation platform but the customer service team is quick to help. Review Source JM Jennifer M. Administrator Religious Institutions Used the software for: 6-12 months ### "Love it!" March 12, 2019 5.0 It makes tracking easier Pros I like that this website gives people the ability to have donations automatically taken out of their accounts. It makes things a little more streamlined for the church. Cons The text giving and online giving should be able to be under one username and not have to use different usernames for different things. Review Source Response from Vanco March 15, 2019 Thanks, Jennifer. Glad you enjoy GivePlus! EC Erin C. Patient Transportation Hospital & Health Care Used the software for: Less than 6 months ### "Ease of Giving in an App" June 2, 2019 4.0 I like the ease of tithing and hopefully it will encourage more people to donate within the church. Pros I love that I don't have to bring a checkbook to church to tithe anymore. It saves my information and allows me to allocate money where I want the funds to go. Cons I wish it kept track of the total amount of spending per month/yearly tithes. Furthermore, the app opens in a new browser to donate the money which is cumbersome. It would be nice if it was all done within the app. Review Source Response from Vanco June 3, 2019 Hi Erin, Thank you for your review! We are glad that you are seeing the benefit of eGiving. We will keep your feedback in mind for future developments. Thank you! The Vanco Team DC Daniel C. Pastor Religious Institutions Used the software for: Less than 6 months ### "Easy way to give electronically!" June 8, 2019 5.0 Give+ is simple, easy, and user-friendly! Pros I like most that you can set up a recurring tithe in this software. You link it with your bank, so there is no need to get about remembering the check book! Its interface is very simple! And the entity can give its donors different earmarks for their gift! Cons Right now, I have nothing bad to say about Give+. It is functioning well for our purposes and needs! Review Source Response from Vanco June 10, 2019 Hi Daniel-- Thank you the kind words and positive review! We appreciate your support. Thanks again, The Vanco Team Similar Products Featured