# Vitay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Vitay the right Reference Check solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183558/Vitay/reviews --- Vitay 4.9 (49) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Vitay Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews MC Melanie C RecruiterHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months. “The platform's ease of use and automation features, like reminder emails, have minimized the time spent on manual follow-ups, making our workflow more efficient.“ August 28, 2024 JS Jen S CHROAutomotive, 201 - 500 employeesUsed the software for: 1-2 years. “It can sometimes to be difficult to add/delete users from our account.“ August 27, 2024 EG Erika G RecruiterHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months. “It is so easy to get the references loaded wither manually or to request from candidate and also so user friendly for the Reference to complete.“ March 31, 2025 AR Alexi R Recruitment AssistantHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months. “We had some bumps on start up but our customer rep was fast at getting things fixed and its been smooth sailing since.“ August 13, 2024 DZ Donna Z Nursing SupervisorHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “The ease of use, the quick request feature, the score, the ability to download the references and store them in the candidates file, the ability to send reminders, and to review if no response received“ June 2, 2023 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RD Ramanjit D. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "Great Product" March 15, 2019 5.0 As a recruiter chasing referees and filling out reference forms manually wasn't the most effective use of my time. This software has given me back many hours in my week that I can now spend on more productive tasks. Highly recommend this to any recruiter looking to optimize their processes and reduce the amount of daily admin they have to do. Pros Effective! Gets the task of reference checking done in less time and with very little effort compared to manually collecting them. Easy to use Reports produced have our branding and look great High response rates Automated lead generation - we've picked up multiple new candidates and clients Most cost effective compared to competitors Excellent Client Service Cons We could only have one main account holder. It would be nice if we could allocate admin privileges to more than one user in our team to be able to check on the team dashboard & results. Review Source AR Alexi R. Recruitment Assistant Hospital & Health Care Used the software for: 6-12 months ### "Vitay is Modern and Efficient :) " August 13, 2024 5.0 It has been good. The system is easy to use, and we have full control which is nice to be able to update as needed. We had some bumps on start up but our customer rep was fast at getting things fixed and its been smooth sailing since. Pros The system is easy to use, and quick. We have full control which is nice to be able to update as needed. The reports and information are have a nice format, that looks nice and is easy to read through. Cons I can't think of anything that I don't like. Switched from [Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) It was taking weeks to get our references back. And on top of that we were getting complaints about the amount of pages/forms that had to be filled out by candidates and references. Review Source DC Danielle C. PSS Recruiter Hospital & Health Care Used the software for: Less than 6 months ### "Great reference tool" April 4, 2025 4.0 Pros I love the simplicity of speaking to references in all aspects - for the candidate, the reference and the recruiter. Cons It would be nice if there was a feature to tell the recruiter if the candidate and the recruiter have seen the email. But I really like the "reminder" feature. Review Source JS Jen S. CHRO Automotive Used the software for: 1-2 years ### "Easy implementation " August 27, 2024 5.0 Overall our experience has been positive. We found is easy to implement and to be responsive. Have not experienced technical issues. Has been a valuable tool to help us do our jobs more efficiently. Pros Ease of implementation, intuitive to use, cost effective and helps improve our efficiency. Cons It can sometimes to be difficult to add/delete users from our account. Alternatives considered [Notepad++](https://www.capterra.com/p/185965/Notepad/) Reason for choosing Vitay price and convenience. This was a robust product for the price. Review Source KP Kaymee P. Director - Quality Assurance Security and Investigations Used the software for: 6-12 months ### "Great Company, Great Service" November 27, 2019 5.0 My team can set it and forget it instead of playing phone tag and having to transcribe or reformat responses. This takes all of the legwork out of our processes and reduces turnaround time for our clients. The customer service is outstanding. We always receive responses quickly and we consider Vitay to be more of a partner than just another vendor. Pros The software is simple and does exactly what they say it will do, but it is also still evolving. The development team has allowed us to customize many features to suit our unique needs. Cons While it is nice to set it and forget it, we would like to have a little more control of the overall process from beginning to end by receiving out of office notifications. I know that request is in the hopper though, so we really can't complain. In the future we might like the option to customize completed reports with our client's logos in addition to our logo, just to add a little more personality to the final product. Reason for choosing Vitay Better pricing, more flexibility overall with system functions, better-looking final report and analytics, MUCH better customer service Review Source VR Verified Reviewer Talent Acquisition Healthcare Hospital & Health Care Used the software for: 1-2 years ### "Great system!" November 18, 2024 5.0 My Experience with Vitay is good so far. I use this on a daily basis where I cannot find any issues or concerns with the system. Pros The system is very user friendly and easy to complete reference checks. My checks are usually completed in 1 to 2 business days, which is a very quick turn around, making it easy to hire! Cons There is nothing in particular that I do not like about the system. Review Source JL Jennifer L. Healthcare Recruiter Human Resources Used the software for: 1-2 years ### "Vitay - Review" March 21, 2025 5.0 My overall experience with Vitay is positive. The product is easy to use and very effective with what it does. Pros What I liked most about Vitay was the ability to easily get references on behalf of my clients. Cons There was nothing that I disliked about the service. Review Source SB Sarah B. Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Easy to use" April 11, 2025 5.0 Pros I appreciate the ease of use and how I can track progress Cons Nothing comes to mind, very user-friendly Review Source CM Christopher M. TA Associate - Corporate Health, Wellness and Fitness Used the software for: 1-2 years ### "Best reference software for HR/TA professionals" August 27, 2024 5.0 Amazing, if you have any questions you can reach out to them for support and they keep making QOL updates that make the software better to use everytime. Pros It simplifies the reference process and allows any size of organization to not focus on the hardships of chasing candidates references. Cons Honestly, its hard to come up with something I dont like. The feature id love to see added is a notification if a reference used a work email if it was blocked but I understand that is not on vitay and is on the persons work email auto sorting it Review Source JL Jeff L. Recruitment Manager Information Technology and Services Used the software for: 1-2 years ### "Great system and definitely worth exploring" March 1, 2019 5.0 Increased productivity to the recruitment team, streamlined the reference check process with the integration in our ATS Pros Ease of use, Increased productivity by automating reference checks, Easily managed, tracked and very quick turnaround on technical support Cons There are nothing negative about this software that comes to mind. Review Source PS Patrick S. Nursing Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Love Vitay!" August 27, 2024 5.0 The ease of use is the thing I love most. I was up and running within a minute or two the first time I used it. Pros It is so easy to use! Once I learned the process once I was locked in. No going back to my manager to ask "Wait, what do I have to do next?" Cons I really have no cons. I am able to send out references requests and get them back as fast as the people are able to complete them. Review Source CC Chris C. Recruiter Human Resources Used the software for: 2+ years ### "Great Tool For References" September 23, 2024 5.0 Great experience using the tool over the past few years. Pros It's ease of use and ability to quickly complete references. Cons I don't have any cons to note for this tool. Review Source DZ Donna Z. Nursing Supervisor Health, Wellness and Fitness Used the software for: 1-2 years ### "Vitay " June 2, 2023 5.0 Pros The ease of use, the quick request feature, the score, the ability to download the references and store them in the candidates file, the ability to send reminders, and to review if no response received Cons I really appreciated all that Vitay did...I guess the price was the only downfall. Review Source BP Brookelyn P. Internal Credentialing Hospital & Health Care Used the software for: 6-12 months ### "Love Vitay" June 5, 2023 5.0 Highly satisfied and grateful for Vitay!! Pros Makes my job so much easier by not having to call references al day, allows me to get my other work done faster! Cons none, I love it! It makes it easy for me and my references to use Review Source AS Arashdeep S. Security officer Security and Investigations Used the software for: Less than 6 months ### "Excellent service provider" July 21, 2023 5.0 Pros Their efficiency, technology ,Hard-work and client base. Cons They need some improvement in product marketing. Review Source EC Ellie C. Compliance Coodrdinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Extremely Good Software" June 14, 2019 5.0 The service has been great and I cannot find fault in the product or the support. Pros Overall the software has been so easy to use and tailored to meet our needs as an organisation. It does exactly what we need it to and more and retrieves references in amazing time, not only that is very straightforward for the users on the other end making the whole process are breeze for both parties. Cons There have not been any issues thus far since using the software. Review Source DH David H. Co-Founder Construction Used the software for: 2+ years ### "Robust Reference Checks Program for HR" October 22, 2025 4.0 The recruitment process is super easy to handle with Vitay through workflow automation when checking references. Pros When hiring and recruiting, I like how Vitay simplifies the entire process of reference checks by reducing manual follow-ups. Cons The reporting feature available in Vitay is basic but I have successfully integrated it with external applications to advance such tools. Review Source RB Rebecca B. Business Operation, Administrative Coordinator Human Resources Used the software for: 2+ years ### "Streamlined the reference checking process" April 8, 2025 5.0 My overall experience with Vitay has been very positive. The system has significantly streamlined the reference checking process. We've seen quicker and more efficient responses to reference requests, making it easier to manage and track the entire process. Pros The user-friendly interface is definitely one of Vitay's standout features. It’s easy to navigate, making the reference-checking process much simpler and more efficient. Cons One feature I would love to see added is the ability to download all of the references for a single person as individual PDFs simultaneously rather than downloading each reference one at a time or all of them in 1 pdf. This would save time, especially when managing multiple references. Review Source PR Parminder R. Recruiter Human Resources Used the software for: 2+ years ### "Perfectapp" April 9, 2025 5.0 I really like using Vitay because its quick, efficient & productive application perfect for bigger oraganization. Pros Quick, efficient & productive application to use Cons With phone numbers given, sometimes references get delayed Review Source Nitansha B. Recruiter Hospital & Health Care Used the software for: 1-2 years ### "Perfect Reference Report" March 24, 2025 5.0 It's been a pleasure to get my work done on Vitay for clear report and quick reference part is awesome, it actually makes your work quick Pros There is the ease of view of the reference reports. Cons when you have to do the references of the old candidates again at a later date, the reference requests doesn't go again. Review Source SD Sara D. Operations Manager Staffing and Recruiting Used the software for: 2+ years ### "Good experience so far" March 26, 2025 5.0 Vitay has been an amazing experience since day one. Customer service is always great and they take good care of us. Pros How easy everything is when using it and how quick it can help us get the information we need. Cons The time to repair any issues is too long Alternatives considered [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/) Reason for choosing Vitay We liked Vitay more because it fit our needs Review Source EG Erika G. Recruiter Human Resources Used the software for: 6-12 months ### "References at your Fingertips!" March 31, 2025 5.0 So far it has been a very useful tool. Super user friendly, easy to load, easy to complete and so easy to read! Pros It is so easy to get the references loaded wither manually or to request from candidate and also so user friendly for the Reference to complete. Cons I wish that we could request an update after a year as some jobs require "fresh" information. Review Source rB rach B. Senior, recruitment specialist Hospital & Health Care Used the software for: Less than 6 months ### "Easy to use and efficient! " March 21, 2025 5.0 Amazing! very easy to use. Candidates fill out their references much quicker with this link because it goes directly to their phone and emails. Pros extremely easy to use and view references! also like that we get an email that flags us when something is off with the references IP Cons haven't really experienced any negatives Switched from [VidCruiter](https://www.capterra.com/p/127883/VidCruiter/) they were extremely expensive and very outdated Review Source NS Nerlind S. Talent Acquisition Specialist Health, Wellness and Fitness Used the software for: 6-12 months ### "Pretty good. " March 27, 2025 5.0 Pros Very user friendly. Everything I need to see is there when I look. Cons It would be helpful to have better search options for candidates. Sometimes a candidate will be added with the short version of their first name and when searching with their full name, they do not come up. Review Source DK Devangi K. Recruiter Health, Wellness and Fitness Used the software for: 6-12 months ### "Vitay is really helpful platform for HRs and recruiters " March 28, 2025 5.0 Pros Can get accurate references from referees and also, we can avoid face references. Moreover, referees can also fill out the request at their convenience then spending time on calls. Cons Can not use same email ID to request anther reference as sometimes candidate needs to change referees. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.