# Macro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Macro Software - reviews, pricing plans, popular comparisons to other Electronic Data Capture products and more. Source: https://www.capterra.com/p/183567/MACRO --- # Macro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Macro ## What is Macro? MACRO is a cloud-based electronic data capture solution enabling researchers to quickly collect accurate & reliable data for analysis. MACRO conforms to ethical & scientific quality standards for designing, conducting, recording & reporting clinical trials involving human subjects. Features include self-service eCRF creation (form building), easy export of data, audit trails, user management & much more. ISO 27001 certified, GCP & 21 CFR compliant, meets WCAG2-AA accessibility standards. ## What is Macro used for? [Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Macro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.elsevier.com/&name=Macro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Macro 4.4 (14) VS. [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting Price $1 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (14) Ease Of Use 4.7 (204) Value For Money 4.6 (10) Value For Money 4.6 (140) Customer Service 4.7 (12) Customer Service 4.7 (182) ## Macro alternatives [4.9 (21)](https://www.capterra.com/p/133931/ClinCapture/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (66)](https://www.capterra.com/p/126679/RealTime-CTMS/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (44)](https://www.capterra.com/p/253399/ShareCRF/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (99)](https://www.capterra.com/p/144453/FormAssembly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/183567/MACRO/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Capture and Transfer 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Data Import/Export 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications API 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Audit Trail 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Clinical Study Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tools to manage single or multiple clinical studies within a centralized platform Compliance Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Macro 20 features Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Tools to manage single or multiple clinical studies within a centralized platform Track and manage adherence to policies for any service, product, process, or supplier Collect and track all case report forms (CRFs) within a centralized repository Import, collect, and capture data from multiple sources Import and export data to and from software applications Process of checking different types of data for accuracy to avoid errors or inconsistencies Electronic signing method that validates the authenticity and integrity of a digital document Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents Convert paper files into digital images Assemble applications and processes by dragging over and arranging pre-built components Import, collect, and capture data from multiple sources Store, manage and track all forms in a centralized location Observe and track the demand, usage, progress or quality of a system, product, or user Ability of websites, web applications, or mobile applications to function without an active internet connection Timed notification for any upcoming task, deadline, appointment, or activity Capture data electronically Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Features 3.9 (14) 3.9 Based on 14 reviews ## Pricing Value for money 4.6 (10) Basic $1.00 Value for money 4.6 (10) 4.6 Based on 10 reviews ## Support, customer service and training options Customer Service 4.7 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (12) 4.7 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 14 reviews Filter by rating 5(6) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SU Sivasubramaniyan U. Test Engineer Information Technology and Services ### "Reviewing macro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 22, 2022 Pros Ease of use on this which helps in automating almost all of my day to day testing and reporting Cons Not upto the various other automation tools available in the market but still would prefer for the ease of use and the cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Analyst Research ### "MACRO Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 18, 2022 Helped a friend from Pharmaceutical industry to create reports. (I am very experienced in data analysis and reporting, but from different industry). Good interface, Data is easy to collect and export. Pros Easy to understand interface. Pages can be customized. Easy to export data so you can analyze and built your own reports Cons It is preferred that you have at least basic reporting/data analysis/programming knowledge (which is why I was asked to help), and small company may not have such people. However, these basics are easy to grasp. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Researcher Research ### "Powerful EDC platform for trials" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2021 I used Macro when i worked in a company specialized in data collection and analysis for pharmaceutical companies. overall, i recommend Macro because it is trusted, reliable and cost effective. Pros It is an accurate and reliable EDC program for designing clinical trials, creating data bases, managing patients visitations and monitoring the feedback. Training courses were great. Interface is focused and i can customize the layout of pages. I can easily export data for statistical analysis in many formats. Support team is very cooperative. Cons Pricing could be a limitation for low budget companies. Hosted service sometimes stop, may be due to internet issues. I had trouble using Macro on tablets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Clinical Database Manager Research ### "A good solution for a new clinical trials unit " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 6, 2019 We use MACRO for all of our CTU studies. It is reliable, secure and easy to use. It has worked well for us. Pros Good training course (initial and advanced). We use the hosted service (software as a service) which meant we didn’t need IT personnel to install and support it. The MACRO support team have been very helpful with quick response times. Cons Functionality could be improved. There are a few work-arounds required, particularly with the hosted service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2019 Thank you for the five star review! It¿s great to hear that MACRO is working so well for you. We are especially happy to hear that you found our support team helpful and responsive as we place great importance on helping people get the most out of MACRO. As for the hosted service, we know there are improvements to be made and we are looking forward to the release of the next major version of MACRO which is being designed from scratch as a fully hosted system. Many thanks, Helen Harbord | Technical Writer SM Su M. Senior Healthcare Data Analyst Hospital & Health Care ### "MACRO review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 27, 2019 Pros Easy to use and fairly quick to build a eCRF. The help available is quite extensive. Cons Error messages could be more informative. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BO Babatunde O. Information Analyst Health, Wellness and Fitness ### "Feature Remarks" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 27, 2019 A very complex patient management is being developed and the have been some good feature implementations but there are instances where much more is desired in terms of identifiable limitations when compared to other mainstream online applications. Pros Familiar online data capture interface Cons There is need for a lot of dynamism with the interface, possibly with the introduction of features for hiding objects/or controls and collapsing dead space rather than just deactivating them and keeping them in view of the users. It is vital for users to be able to deactivate and unneeded eForm or visits, at the moment this is not the case. Any eForm or Visit activated in error cannot be returned to its inactive state, littering the study with irrelevant form(s)/ visit(s). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Alex B. Clinical database programmer Hospital & Health Care ### "ONe of the best validated eCRF softwares arround" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2019 I could not have wished for a better team to work with, and I really look forward to the new version. Pros Eas of use is their key aspect. And above all, their customer service is one of the fastest best working teams I have ever had the pleasure to work with. Cons It leaks some points, but they do annual reviews with customers (Macro User Group) and they always listen to feature requests. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 29, 2019 Dear Alex. Thank you for your five star review of MACRO. We are very pleased to hear that you find it so easy to use and it makes your work easier. We are also proud that you recognize that our customer service team is serving you well. Your appreciation of our annual MACRO user meetings shows that they are valuable to the MACRO community and that the discussions we have there help us to improve our product. Kind regards, Beatrice Schravendeel Implementation Coordinator, MACRO Customer Services PA Paulin A. Data Manager Research ### "MACRO experience Germany" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2019 would recommend but very expensive for smaller companys Pros very clear great and fast support extensive trainings many features and possibilities Cons expenses missing opportunities such as randomisation and Evaluation of data directly Laboratory possibilities are limited and cumbersome changing live eCRF cumbersome Copying cumbersome scrolling in the backend on an eForm not possible no possibility for online Training of eCRF developers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2019 Dear Paulin, Thank you for your review of MACRO. We are pleased to hear that you benefited from the training and support as we are keen to ensure that our users feel comfortable and confident when using the system. You might be interested to know that we are developing some online training modules for the next major version of MACRO as this is a common request. We will also be improving many features such as the ability to easily copy questions, forms and visits. Thanks again, Helen Harbord | Technical Writer AD Annie D. Director of Biometrics and Clinical Monitoring Pharmaceuticals ### "MACRO: An important investment" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2019 MACRO has helped us realise our Risk Based Monitoring Strategy, which is key to a successful delivery of trials to our stakeholders. Implementing this platform across our portfolio has been the most important non-human investment that we have made to date. Pros Ease of use from both a design and user perspective. Value for money. Cons We do not have specific cons, but anxiously await the updated software version which will see many changes and improvements. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 29, 2019 Dear Annie. Thank you so much for your positive rating of MACRO. We are delighted to hear that your investment in MACRO has helped you to successfully deliver your trials. We believe that our major version of MACRO will serve you even better by enabling you to complete tasks quicker and simpler. Kind regards, Beatrice Schravendeel Implementation Coordinator, MACRO Customer Services MT Maria Teresa G. Health Data Scientist Hospital & Health Care ### "Revier for MACRO" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 27, 2019 With the installation of MACRO, we have been able to provide a robust EDC solution to our researchers who needed a software to collect the clinical data of clinical trials. Pros It is easy to use for both programmers and end users Cons One of the cons I find is you can only access the design modules through a vpn directly to the servers where the program was installed and can not be accessed via web as other edc programs allow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2019 Dear Maria, Thank you for your positive review of MACRO. We are happy to hear that you find it robust and easy to use. We understand your frustration at the lack of an online design module and are pleased to tell you that the next major version of MACRO will be entirely web-based. This means that your team will be able to perform all tasks online including setting up and designing studies, as well as collecting and reviewing subject data. Kind regards, Helen Harbord | Technical Writer [View all Reviews](https://www.capterra.com/p/183567/MACRO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)