# Macro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Macro the right Electronic Data Capture solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183567/MACRO/reviews --- Macro 4.4 (14) [View alternatives](https://www.capterra.com/p/183567/MACRO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Macro Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Researcher Research Used the software for: 6-12 months ### "Powerful EDC platform for trials" April 17, 2021 5.0 I used Macro when i worked in a company specialized in data collection and analysis for pharmaceutical companies. overall, i recommend Macro because it is trusted, reliable and cost effective. Pros It is an accurate and reliable EDC program for designing clinical trials, creating data bases, managing patients visitations and monitoring the feedback. Training courses were great. Interface is focused and i can customize the layout of pages. I can easily export data for statistical analysis in many formats. Support team is very cooperative. Cons Pricing could be a limitation for low budget companies. Hosted service sometimes stop, may be due to internet issues. I had trouble using Macro on tablets. Review Source SU Sivasubramaniyan U. Test Engineer Information Technology and Services Used the software for: 2+ years ### "Reviewing macro" September 22, 2022 5.0 Pros Ease of use on this which helps in automating almost all of my day to day testing and reporting Cons Not upto the various other automation tools available in the market but still would prefer for the ease of use and the cost Review Source BO Babatunde O. Information Analyst Health, Wellness and Fitness Used the software for: 6-12 months ### "Feature Remarks" February 27, 2019 3.0 A very complex patient management is being developed and the have been some good feature implementations but there are instances where much more is desired in terms of identifiable limitations when compared to other mainstream online applications. Pros Familiar online data capture interface Cons There is need for a lot of dynamism with the interface, possibly with the introduction of features for hiding objects/or controls and collapsing dead space rather than just deactivating them and keeping them in view of the users. It is vital for users to be able to deactivate and unneeded eForm or visits, at the moment this is not the case. Any eForm or Visit activated in error cannot be returned to its inactive state, littering the study with irrelevant form(s)/ visit(s). Review Source VR Verified Reviewer Clinical Database Manager Research Used the software for: 2+ years ### "A good solution for a new clinical trials unit " March 6, 2019 5.0 We use MACRO for all of our CTU studies. It is reliable, secure and easy to use. It has worked well for us. Pros Good training course (initial and advanced). We use the hosted service (software as a service) which meant we didn’t need IT personnel to install and support it. The MACRO support team have been very helpful with quick response times. Cons Functionality could be improved. There are a few work-arounds required, particularly with the hosted service. Review Source Response from Elsevier March 28, 2019 Thank you for the five star review! It¿s great to hear that MACRO is working so well for you. We are especially happy to hear that you found our support team helpful and responsive as we place great importance on helping people get the most out of MACRO. As for the hosted service, we know there are improvements to be made and we are looking forward to the release of the next major version of MACRO which is being designed from scratch as a fully hosted system. Many thanks, Helen Harbord | Technical Writer PA Paulin A. Data Manager Research Used the software for: 2+ years ### "MACRO experience Germany" February 27, 2019 4.0 would recommend but very expensive for smaller companys Pros very clear great and fast support extensive trainings many features and possibilities Cons expenses missing opportunities such as randomisation and Evaluation of data directly Laboratory possibilities are limited and cumbersome changing live eCRF cumbersome Copying cumbersome scrolling in the backend on an eForm not possible no possibility for online Training of eCRF developers Review Source Response from Elsevier March 28, 2019 Dear Paulin, Thank you for your review of MACRO. We are pleased to hear that you benefited from the training and support as we are keen to ensure that our users feel comfortable and confident when using the system. You might be interested to know that we are developing some online training modules for the next major version of MACRO as this is a common request. We will also be improving many features such as the ability to easily copy questions, forms and visits. Thanks again, Helen Harbord | Technical Writer SL Sarah L. Senior Trial Coordinator Research Used the software for: 2+ years ### "Macro for end users" February 27, 2019 5.0 We are working on our units first electronic Trial CRF, the process is going well and impressed what can be achieved through working with Elsevier programming/design Pros Pros - Easy to view patient visit schedule, clearly visible warnings and data queries Cons Cons - unless you have programmers available then reporting functionality is limited/ no way to blank pages from a top level when they are created/saved in error. Review Source Response from Elsevier March 28, 2019 Dear Sarah, Thank you for your five star review of MACRO! It¿s great to hear that your first electronic trial is going well and we are delighted to be a part of it. You might be interested to know that one of our upcoming features is a new Data Reporter tool which allows you to create and save simple to complex data searches via a set of filters, so no programming required. And once a search has been created it can be used by other members of the team. I hope you will find this a useful tool. Many thanks, Helen Harbord | Technical Writer MTG Maria Teresa G. Health Data Scientist Hospital & Health Care Used the software for: 2+ years ### "Revier for MACRO" February 27, 2019 4.0 With the installation of MACRO, we have been able to provide a robust EDC solution to our researchers who needed a software to collect the clinical data of clinical trials. Pros It is easy to use for both programmers and end users Cons One of the cons I find is you can only access the design modules through a vpn directly to the servers where the program was installed and can not be accessed via web as other edc programs allow. Review Source Response from Elsevier March 28, 2019 Dear Maria, Thank you for your positive review of MACRO. We are happy to hear that you find it robust and easy to use. We understand your frustration at the lack of an online design module and are pleased to tell you that the next major version of MACRO will be entirely web-based. This means that your team will be able to perform all tasks online including setting up and designing studies, as well as collecting and reviewing subject data. Kind regards, Helen Harbord | Technical Writer AB Alex B. Clinical database programmer Hospital & Health Care Used the software for: 2+ years ### "ONe of the best validated eCRF softwares arround" February 27, 2019 5.0 I could not have wished for a better team to work with, and I really look forward to the new version. Pros Eas of use is their key aspect. And above all, their customer service is one of the fastest best working teams I have ever had the pleasure to work with. Cons It leaks some points, but they do annual reviews with customers (Macro User Group) and they always listen to feature requests. Review Source Response from Elsevier March 29, 2019 Dear Alex. Thank you for your five star review of MACRO. We are very pleased to hear that you find it so easy to use and it makes your work easier. We are also proud that you recognize that our customer service team is serving you well. Your appreciation of our annual MACRO user meetings shows that they are valuable to the MACRO community and that the discussions we have there help us to improve our product. Kind regards, Beatrice Schravendeel Implementation Coordinator, MACRO Customer Services KN Kevin N. Clinical Database Developer Research Used the software for: 2+ years ### "Infermed MACRO experience" February 27, 2019 4.0 MACRO is a good way to easily build Clinical Study databases, with a lot of inbuilt functions and useful modules Pros The software has a lot of inbuilt functions that make building studies easy. Edit checks are easily coded also. Most tasks are accomplished with point and click interfaces Cons It can have performance issues with poor network connections Review Source Response from Elsevier March 29, 2019 Dear Kevin. Thank you for your good rating of MACRO. We are glad that it allows you to set up studies effortlessly. We understand that MACRO needs good network connections to be fully enjoyable. This issue will be addressed in the next major version of MACRO which will have a lighter weight, web-focused interface. Kind regards, Beatrice Schravendeel Implementation Coordinator, MACRO Customer Services VR Verified Reviewer Analyst Research Used the software for: Less than 6 months ### "MACRO Review" August 18, 2022 5.0 Helped a friend from Pharmaceutical industry to create reports. (I am very experienced in data analysis and reporting, but from different industry). Good interface, Data is easy to collect and export. Pros Easy to understand interface. Pages can be customized. Easy to export data so you can analyze and built your own reports Cons It is preferred that you have at least basic reporting/data analysis/programming knowledge (which is why I was asked to help), and small company may not have such people. However, these basics are easy to grasp. Review Source AB Adam B. IS Manager Research Used the software for: 2+ years ### "Enabling academically led clinical trials with MACRO" February 27, 2019 4.0 Pros Compared with other EDC systems at the same price point (or free alternatives) it offers a cost effective solution for running complex clinical trials in a regulatory compliant environment. Its built in Arezzo language allows for increasingly complex validations and derivations within a study to improve data quality at the point of collection. Cons The current version 4 branch does not work on mobile or tablet devices which limits use in some scenarios. This should be resolved in the upcoming version 5 release. MACRO also does not currently support collection of data directly from participants which is a growing requirement in trials. Review Source Response from Elsevier March 29, 2019 Hello Adam. Thank you for your review of MACRO. We are pleased that you are satisfied with its value for money and emphasize the virtues of Arezzo, our engine. Requirements for having MACRO working on mobile devices is a priority for a number of our customers and rest assured this will be possible in the next major version of MACRO. Kind regards, Beatrice Schravendeel Implementation Coordinator, MACRO Customer Services AD Annie D. Director of Biometrics and Clinical Monitoring Pharmaceuticals Used the software for: 1-2 years ### "MACRO: An important investment" February 27, 2019 4.0 MACRO has helped us realise our Risk Based Monitoring Strategy, which is key to a successful delivery of trials to our stakeholders. Implementing this platform across our portfolio has been the most important non-human investment that we have made to date. Pros Ease of use from both a design and user perspective. Value for money. Cons We do not have specific cons, but anxiously await the updated software version which will see many changes and improvements. Review Source Response from Elsevier March 29, 2019 Dear Annie. Thank you so much for your positive rating of MACRO. We are delighted to hear that your investment in MACRO has helped you to successfully deliver your trials. We believe that our major version of MACRO will serve you even better by enabling you to complete tasks quicker and simpler. Kind regards, Beatrice Schravendeel Implementation Coordinator, MACRO Customer Services SM Su M. Senior Healthcare Data Analyst Hospital & Health Care Used the software for: 2+ years ### "MACRO review" February 27, 2019 4.0 Pros Easy to use and fairly quick to build a eCRF. The help available is quite extensive. Cons Error messages could be more informative. Review Source LH Leslie H. Clinical Affairs Manager Medical Devices Used the software for: 2+ years ### "Excelent value for money" February 27, 2019 4.0 I very much appreciate the close collaboration between the software provider and the customer - as a customer you rather feel like a colleague than like a customer Pros \- good value for money - extraordinary technical support - regulatory absolutely compliant - outstanding collection of user feedback and incorporation in current updates Cons \- not very modern design - not (yet) supporting mobile devices Review Source Similar Products Featured