--- title: "Citadel Time Clock Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Citadel Time Clock Software - reviews, pricing plans, popular comparisons to other Attendance Tracking products and more." source_url: "https://www.capterra.com/p/183580/Citadel-Time-Clock/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Citadel Time Clock Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Citadel Time Clock ## What is Citadel Time Clock? Citadel Time Cloud elevates your time and attendance with its cloud-connected system featuring a sleek 7-inch capacitive touch screen. Eliminate buddy punching using advanced fingerprint technology or opt for RFID reader and PIN punching options. All punch data is instantly available in your cloud account and accessible 24/7 from any internet connected device. Track online and offline punches, establish lockouts, grace periods, punch rounding and so much more. ## What is Citadel Time Clock used for? [Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Citadel Time Clock alternatives Highest Rated [4.6 (6,129)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (1,981)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (628)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/) Starting price $6.39 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/183580/Citadel-Time-Clock/alternatives/) ## FAQs about Citadel Time Clock Overview ### What company size and specific industries is Citadel Time Clock built for? Citadel Time Clock is designed for businesses of many sizes that need durable time tracking across a wide range of industries, including professional offices, manufacturing, retail, food services, construction, healthcare, hospitality, and professional services. Features and Usability ### What are the key features of Citadel Time Clock? Citadel Time Clock offers automatic time capture, employee database management, and timesheet management for recording work hours. Core tracking features include mobile time tracking, online time tracking, and offline time tracking, while overtime calculation, vacation/leave tracking, and reporting/analytics support attendance records and labor reporting. Getting Started and Support ### What training and onboarding options does Citadel Time Clock offer? Citadel Time Clock provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer group instruction, and documentation gives written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Citadel Time Clock offer? Citadel Time Clock provides chat support for users who need help with the product. No reviewer feedback about support experience is available here, so user satisfaction, response speed, and helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 25,810 Attendance Tracking reviews Capterra data shows that buyers of Time Tracking software rank the following features as their top priorities: - **Clock In/Out** (**60%** of reviewers rated this feature as critical) - **Online Time Tracking** (**52%**) - **Project Time Tracking** (**55%**) Citadel Time Clock includes **Online Time Tracking**, which helps teams record hours digitally and keep time data current across the business. However, it does not include **Clock In/Out** or **Project Time Tracking**. Instead, it offers **Mobile Access** (**49%**), giving employees a convenient way to view and manage time-related tasks from different locations. Together, these capabilities help businesses maintain visibility into work hours and provide teams with more flexibility in how they track time. Automatic Time Capture Automate recording of time to reduce human error Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Mobile Access Access software remotely via mobile devices Offline Time Tracking Track employee and task times without internet connection Online Time Tracking Track employee and task times using internet connection Overtime Calculation Manage and record overtime hours for hourly employees Citadel Time Clock 9 features ### All Features - Automatic Time Capture: Automate recording of time to reduce human error - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Mobile Access: Access software remotely via mobile devices - Offline Time Tracking: Track employee and task times without internet connection - Online Time Tracking: Track employee and task times using internet connection - Overtime Calculation: Manage and record overtime hours for hourly employees - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 3.0 (7) 3.0 Based on 7 reviews ## Pricing Value for money 3.9 (7) Basic $3.00 Flat Rate,Per Month Value for money 3.9 (7) 3.9 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (7) 4.3 Based on 7 reviews ## User reviews Overall rating 3.7 Based on 7 reviews Filter by rating 5(2) 4(2) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent LM LJ M. Bookkeeper Retail ### "Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2019 Pretty smooth transition from written time cards. The biggest problem is to get employees to punch correctly. in our third week, much improvement. Pros Great tool to keep track of employees hours. Customer support is great! Easy to correct missed punch as long as corrected timely. Cons If a punch out is missed, the employee cant clock in the next day until the day before is corrected. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KJ Kirk J. Owner Hospitality ### "Mosty good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 10, 2019 Has had some connectivity problems. May be down to our internet (Comcast). This seems to create a situation where the fingerprint reader will just freeze up, needing a reset of the machine... Pros Pretty straight forward. Wish I could view multiple (all) user hours on a given day. Cons Sometimes "loses" user data (most notably pictures - so not critical stuff). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Mark B. Accounts payable/recievable Construction ### "There are a lot of issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 June 6, 2019 This has given me a lot of issues. When it works, it is helpful. I am able to access and change data. When it doesn't work, it frustrates everybody. Pros I like that it has an online database that can be accessed at anytime. Cons The policies are extremely clunky. I have a hard time applying them without messing up the whole system. Most recently, the pay schedule has been thrown off. I don't know how, but it moved the start day and as it does not change the current pay period, it has taken literal weeks to get back to a closer pay period (we are still not there). I have also found that the workers not able to set and change their usernames and passwords has caused many issues with not remembering what they set. I also find that clock in/out doesn't always go to the correct day or the correct option (in or out). It is truly a problem. Workers get mad cause their times aren't right and I have to spend time fixing them and assuring/proving to employees that their hours are correct (sometimes they aren't because THE OVERTIME COUNT IS WRONG FOR NO VISIBLE REASON!) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM CARRIE M. Owner Shipbuilding ### "Small business warehouse and office staff" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 4, 2019 The Citadel Time clock is easy for the user, easy to update, and accessible online seamlessly without having to perform an action to download time. Time is available real time. Reports are awful, they do not provide information concisely and I have 2 pages for every employee each pay period. My timesheet files have increased 100 times the size of our previous software reports. Pros Easy to setup, very little support needed Online access Cons Reporting!!! Reports are almost non-existent and the ones that are available cannot be date customized. Pay period report is useless it's a high level summary that would be fine in a perfect world where no one forgot to clock out for lunch. Punch Report is just a raw account of clock activity. Time Cards are what I use to do payroll but they eliminate the notes when printed. I print the time card then login to see notes and hand write them on the time cards Alternatives considered [uAttend](https://www.capterra.com/p/126444/uAttend/) Reasons for choosing Citadel Time Clock After purchasing uAttend we were told we could not have salary employees clocking in and out and would need to upgrade to Citadel to have that option. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EA Ernestine A. Payroll Supervisor Fishery ### "Administrator" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 4, 2019 Great to keep track of clocked in employees, OT, and departments. Pros Simple to use. Can control active and inactive employees with ease. Cons Adjusting times from day before adds on to the overtime. Need to be careful about adding/adjusting times. After activating employee, have to keep clicking back into the employee name to finish updating. My punch reports can't be printed after 3 PM maybe due to the time zone issue even though i am already set to Alaska standard time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Terri S. Owner Retail ### "Citadel Time Clock Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2019 Pros How easy it is for our employees to use. Cons Finger prints mode. My mechanics can't use it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SY shervin Y. owner Health, Wellness and Fitness ### "Fun, efficient, great value" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2019 EXCELLENT support; fun, efficient, great value, saves time and money Pros fun, efficient, great value; saves time and money Cons the wireless feature did not work well for us, but once we hard wired connection it became fairly reliable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/183580/Citadel-Time-Clock/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.