# Reliant Parking Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Reliant Parking the right Parking Management solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183597/Reliant-Parking/reviews --- Reliant Parking 4.7 (60) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Reliant Parking Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews DB Debra B VP Property ManagementReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Being able to outsource this time consuming task has been very helpful to our on-site Property Managers and allows our residents 24/7 access to their parking permits and visitor passes.“ February 17, 2023 CR Courtney R ManagerReal Estate, 10,001+ employeesUsed the software for: 1-2 years. “Printing temp permits or guest passes is too complicated needing the person license plate number, make model etc.“ January 5, 2023 RM Rebecca M Assistant Manager Real Estate, 2 - 10 employeesUsed the software for: More than 2 years. “It helps Residents access guest passes and passes for themselves.“ September 7, 2023 CR Courtney R ManagerReal Estate, 10,001+ employeesUsed the software for: 1-2 years. “They will not enforce parking in our area, so it is for the most part useless and double work for the onsite team.“ January 5, 2023 BT Beatriz T Customer Fulfillment SpecialistElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: Less than 6 months. “The app makes paying for a spot easy.“ March 3, 2025 Bob W Car SpecialistReal Estate, Self-employedUsed the software for: More than 2 years. “As a User on the account, I have found site navigation to be confusing.“ December 22, 2022 AB April B Digital Specialist Marketing and Advertising, Self-employedUsed the software for: 6-12 months. “The ability to customize the software coupled with their outstanding customer service makes implementing Reliant Parking a no brainer.“ October 18, 2022 JG Jessica G Heavy machine operator Machinery, 11 - 50 employeesUsed the software for: I used a free trial. “It seems that some workers at Reliant didn’t know how to answer some of my easy questions.“ October 4, 2022 ## Showing most helpful reviews Showing 1-25 of 60 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Elaine C. Business Manager Real Estate Used the software for: Less than 6 months ### "Easy to Use-Very helpful" September 24, 2019 4.0 Reliant Parking has been a valuable addition to our community and how we manage parking. Our partnership has just begun but I believe it will be a successful collaboration. Pros The software is very easy to use and the youtube tutorials are extremely helpful. The support team has made the onboarding process quite easy and I could not be more thankful. Cons Like anything else it takes time to learn but they make it very easy Review Source EW Ellen W. Parking Committee Civic & Social Organization Used the software for: 1-2 years ### "Parking Committee" December 6, 2022 5.0 Excellent Pros The service is amazing. It was a perfect solution for our community. The expertise of the company professionals was critical during set up and decision making. Cons Ability to sort data without exporting it. More standard reports or memorized reports would be helpful. Alternatives considered [Parking Boss](https://www.capterra.com/p/140333/Parking-Boss/) Reason for choosing Reliant Parking Much better product since we aren’t using it as a revenue stream. Review Source Response from Reliant Parking December 19, 2022 Hi Ellen. Thank you for your review. We will send your data sorting suggestion to our development team! VR Verified Reviewer Car Specialist Real Estate Used the software for: 2+ years ### "HOA Board Presidents' experience" December 22, 2022 3.0 Reliant Parking has done a great job of keeping our Guest Parking lots open for Guests with valid permits. Pros Can create a Guest Permit quickly. Can review permit histories easily. Cons As a User on the account, I have found site navigation to be confusing. Review Source Response from Reliant Parking December 27, 2022 Thank you for your review. Our development team is currently working on site navigation. Aside from that, is there specifically anything else that would make the app work better for you? BT Beatriz T. Customer Fulfillment Specialist Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Park and Pay 1, 2,3" March 3, 2025 5.0 Easy, Great, and Very handy. The app makes paying for a spot easy. The time when you had to put a quarter in the meter is long gone. Pros The best app to use, especially with Boston traffic always looking for a spot to park. Cons Sometimes it takes a minute for the app to refresh. Review Source DB Debra B. VP Property Management Real Estate Used the software for: 2+ years ### "Parking Management Lifesaver" February 17, 2023 5.0 The Reliant team is amazing. Onboarding properties is a piece of cake, the resident portal is easy to navigate so our customers are happy and the towing companies love having real time access to parking permit information. Pros Our team was spending entirely too much time processing, creating and delivering old fashioned parking permit hang tags that were hard to verify, inconvenient for the staff and residents and a huge source of complaints from our residents who had to coordinate their schedules around the rental office hours in order to receive guest passes etc. Being able to outsource this time consuming task has been very helpful to our on-site Property Managers and allows our residents 24/7 access to their parking permits and visitor passes. Cons It would be amazing if the reliant manager portal could integrate with property management software like Entrata so parking permit info was automatically added to resident accounts allowing our team to see all of the vehicle information in one spot Reason for choosing Reliant Parking We were very much attracted to the pricing for the affordable communities in which the costs of the permits is paid by our company and the fact that we have no out of pocket expenses for the communities in which the residents pay for the parking permit fees directly to Reliant. Review Source Response from Reliant Parking February 21, 2023 Thank you for your review Debra. We will send your integration suggestion to our development team. We hope you find out 24/7 customer support to be helpful to you. If there is anything we can help you with, please feel free to reach out directly to your Reliant Parking contact or send us an email info@reliantparking.com RM Rebecca M. Assistant Manager Real Estate Used the software for: 2+ years ### "Easy to Use for Management " September 7, 2023 5.0 I really enjoy having Reliant Parking so we can monitor what is going on when we are not on the property. Pros I like that it is easy to use when I am on the Desktop. It helps Residents access guest passes and passes for themselves. By them having access it helps me focus more on my job and less on helping them. Cons I don't like that on my mobile phone the screen will not fully show on the pop ups when registering a vehicle or guest pass. Residents have mentioned they sometimes can't log-in. Reason for choosing Reliant Parking I was not employed when this choice was made. Review Source Response from Reliant Parking September 12, 2023 Thank you for your review, Rebecca. We are happy to hear the program is working as intended for your team. Stay tuned for exciting new updates. AR Amanda R. Manager Real Estate Used the software for: 2+ years ### "Manager" March 16, 2023 5.0 Property parking control. Pros Reliant parking offers the ability to have an accurate database for resident vehicles and emails. They are very attentive to our property which ensures our residents always have ample amount of parking. Cons There aren’t any cons that I can think of. Our property database was easily added. The permit process is effortless. Review Source Response from Reliant Parking March 17, 2023 Thank you for your review, Amanda! RI Rosanna I. Association Manager Real Estate Used the software for: 2+ years ### "Review " April 26, 2023 4.0 I have ha da great experience with the system and all staff. Pros I am able to run reports that provide the info that I need and can easily see in real time what is taking place. Cons Nothing that I can think of as what I need is provided. Review Source Response from Reliant Parking April 27, 2023 Thank you for your review Rosanna. We will continue to improve on our quality, features, and functionality to get your 4 stars to 5 stars. JL Josh L. Resident Services manager Real Estate Used the software for: 2+ years ### "Great Service that makes parking enforcement simple for property managers and residents" June 6, 2020 5.0 We recently had a concern last week when a resident got towed due to a mix up with assigning tandem spaces and although when the resident reported it thru the app they were advised it could not be towed and then the resident went thru SDPD and still got it towed. \[SENSITIVE CONTENT HIDDEN\] was able to correct the part on our end and then her and \[SENSITIVE CONTENT HIDDEN\] went even further and assisted our team with correcting the mistake with the tow yard. Not only did this create a positive resident experience it made dealing with all of this that much easier on my team. The whole team at Reliant Parking have been easily reachable for assistance anytime it's needed and always produce positive results. You really have made dealing with parking enforcement a more pleasant experience and I can’t say thank you enough for putting so much effort in developing an awesome program and a great customer service team. Thank you for all you and your team do it really is appreciated. Pros The accuracy and simplicity for property managers as well as on the residents side. Cons There aren't any cons because their team is willing to take feedback and assist with making adjustments to cater to your property. Review Source JR Jose R. Community Manager Hospitality Used the software for: 1-2 years ### "Reliant Parking is Fantastic" April 4, 2019 5.0 Reliant Parking has been an incredible tool to getting control of our parking. It has saved staff time and improved resident experience. The roll out process was simple and improvement was noticed almost immediately. Customer service is amazing and is always there for us with any questions. Pros Very easy to use! We love how they continue to monitor the parking and ensuring that people stay current with their parking permits. We also love the staff and how quick they are to respond to our needs.!! Cons The only improvement I can think of, is maybe a way to set up a reminder for residents, when their permit is coming up for renewal. Also, it would be nice to maybe add a link to where they can go to renew their permit. It is easy to forget about your parking permit, and it is not nice that your first reminder looks like a ticket (even though it is not). Review Source Response from Reliant Parking September 12, 2022 Great news! Our APP does feature a RENEW button that pops up 60 days before the permit expires as a reminder and easy link to renew their permit. Additionally, We do send out three emails the month of renewal and three more once the permit has expired. SS Sheri S. Community Manager Management Consulting Used the software for: 2+ years ### "Great for Vehicle Registration" October 17, 2022 5.0 Not many issues. A really great program to use. Pros Easy to use and set up. Homeowners were able to get in and register. Cons Does what we need it to. Not a lot of issues so nothing to not like. Review Source Response from Reliant Parking November 3, 2022 Thank you for the review, Sheri. AJ Ala J. Consultant Legal Services Used the software for: 2+ years ### "Acceptable" September 19, 2022 5.0 Easy and reliable. Pros Easy to use and reliable to rely on in almost all aspects. Cons None to describe and write here. It has no fault. Review Source Response from Reliant Parking September 20, 2022 Thank you for the review, Ala. If you ever think of improvement ideas, let us know! We value customer feedback and are always trying to make the user experience better. KG Kevin G. Regional Manager Retail Used the software for: 2+ years ### "HOA Review" March 16, 2023 2.0 Pros Obtaining Guest Parking permits when needed Cons It's a challenge uploading vehicle information. Review Source Response from Reliant Parking March 17, 2023 Hi Kevin. Thank you for your review. How can we improve the features, functionality, and ease of use for you, your team, and your property? We are always aiming to improve our app for our users. KM Karynna M. Business Manager Real Estate Used the software for: 6-12 months ### "Reliant Parking - Tradition" September 13, 2019 5.0 Pros Representative is Fantastic! Whenever we have any questions or any problems, she is more than happy to help us. She responds in a timely manner and I am constantly amazed at her ability to provide easy and efficient solutions. She has made the transfer to this new parking system easy and stress free! Cons Some Parking passes do not show up, but I think that has more to do with the postal system than reliant parking. Representative always sends out another pass immediately when this occurs. Review Source JR Jonathan R. Manager Real Estate Used the software for: 2+ years ### "Reliant Parking" February 3, 2023 5.0 Great experience using it because we don't have to patrol the parking lot. Pros It makes managing the parking lot easier. Cons There is nothing that I dislike. Program is working well. Review Source Response from Reliant Parking February 6, 2023 Thank you for your review, Jonathan! MM Michael M. Community Manager Management Consulting Used the software for: 1-2 years ### "Reliant Parking is a reliable company! " April 4, 2019 5.0 Reliant Makes it easy on Management to maintain order in our parking. Pros This software allows a neighborhood of over 300 homes to easily register guest vehicles and communicate with Management. Cons No troubles to speak of. Review Source DL David L. Community Manager Real Estate Used the software for: Less than 6 months ### "Take Your Parking Permits To The Next Level" September 13, 2019 5.0 Overall, we're pleased we switched to Reliant. The software combined with the customer service have helped improved our parking situation and help take it to the next level. Pros \- Overall, the software is fairly easy to navigate and use - Once implemented, managing your parking becomes a breeze - Rather than having to issue and replace permits on a yearly basis, all the legwork is managed by Reliant - Top-notch customer service Cons \- The original implementation took time to prepare and required an overall parking audit - The software is still in need of some upgrades, but Reliant has already implemented a recent upgrade and seems committed to improving their product. Review Source JG Johanna G. Manager Accounting Used the software for: 6-12 months ### "Best Software " March 7, 2023 5.0 Pros Easy to use, very detailed. Easy to find information Cons I do not have anything that I do not like Review Source Response from Reliant Parking March 15, 2023 Thank you for your review, Johanna! MR Mellissa R. ACM Real Estate Used the software for: 1-2 years ### "Parking Simplified !" May 23, 2019 5.0 Executive has been great to work with. She has made the launching & management of this program for our property so smooth! Every time we need something she is there with amazing customer service & to answer any of our questions. She is FABULOUS!! We love this program. Pros \-Management Friendly -Awesome Account Rep Cons \-nothing at the moment comes to mind. N/A Review Source JM Julio M. Community Manager Real Estate Used the software for: Less than 6 months ### "Great at what they do" April 9, 2019 4.0 Reliant's parking customer service has been great. CSR are very friendly and helpful when you have any problems, questions, or concerns. The software does what it's meant to do and very easy to use. Pros The software is super easy to use and stay on top of. Cons Only thing I would say is how fast it logs off after you stopped using it. Review Source KC Karla C. Community Manager Real Estate Used the software for: 2+ years ### "Relaint Parking Review" January 11, 2023 5.0 Reliant parking is reliable. If any complications our Direct Contact \[SENSITIVE CONTENT\] is always available and ready to resolve any issues. Pros The software is easy to use. The reports are accessible and the information on file is what we need. Cons application works well no need to adjust. Review Source Response from Reliant Parking January 13, 2023 Thank you for your review, Karla. DJ Danielle J. Community Manager Real Estate Used the software for: 1-2 years ### "Reliant Parking is a great addition to our community!" February 9, 2023 5.0 In short, Reliant Parking has been a great addition to our site. It has allowed us to control the parking issue and maintain our resident satisfaction experience. \[sensitive content hidden\] have been great to work with and have helped us through any inquiries or concerns. Pros Reliant helped us get our community parking problems under control. The system allowed us to set limits for vehicles allowed per apartment size. The permits are unreserved or reserved and allow us to monitor the vehicles parked on the site. Cons I wish the program synced with Yardi. Additionally, the vehicle license plates could be scanned versus having them to be manually entered into the system or APP. This would save the towing company time when they are monitoring the site. Review Source Response from Reliant Parking February 10, 2023 Thank you for your review, Danielle. We will work with our development team on your suggestions. We always strive to have the best user experience and continue to improve our app better for the users. LP Larry P. Portfolio Manager Real Estate Used the software for: 2+ years ### "Parking management" March 13, 2023 4.0 Parking management is a good program. More support response is needed. Pros Overall a good system for parking management for large associations. Cons Difficulty with staff communication and response. Review Source Response from Reliant Parking March 20, 2023 Thank you for your review, Larry. We pride ourselves on 24/7 customer service availability. Have you tried using our direct customer service line, 1-888-977-6848. We would love to expedite solutions to any problems you may be having. Please reach out directly. CT Carole T. President Management Consulting Used the software for: 2+ years ### "Awesome pro" September 5, 2023 5.0 Pros Ease of use and replacement permits, access to the system Cons That it didn't come out sooner. Wish that we knew about it a long time ago. Review Source Response from Reliant Parking September 12, 2023 Thank you for your review, Carole. YJ Yadira J. Association Manager Management Consulting Used the software for: 1-2 years ### "Great Parking enforcement " October 20, 2022 5.0 They have a good system and follow procedures well. Pros Easy to use, and easy to manage homeowners accounts, timely reports. Cons When you are searching for an address, there is no feature to manually enter it and look for the address, we need to scroll through and find the address we need. Review Source Response from Reliant Parking November 10, 2022 Thank you for your suggestion, Yadira. We are happy to share this functionality is available in the search field located on the resident page in the upper right. Also, please keep in mind we are always available to help your team with training, tips, and best practices.