Who Uses This Software?

Envoy B2B is looking for brands that go to market seasonally (3-4 times per year) and have hundreds or thousands of buyers. They believe in their brand; and have a brand story.


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Envoy B2B
  • www.envoyb2b.com/
  • Founded 2010
  • United States

About Envoy B2B

Envoy B2B is a wholesale content and eCommerce platform for your entire team. Our tools and services are designed to help you create dynamic content, increase your speed of sale, and bring you closer to your retailers. Envoy B2B provides the technology you need to empower your team and support your retail channel.


Envoy B2B Features

  • Backorder Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management
  • Channel Management
  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates
  • Back Order Management
  • Customer Database
  • Inventory Management
  • Order Fulfillment
  • Order Management
  • Real Time Order Entry
  • Remote Order Entry
  • Shipping Management
  • Warehouse Management

Vendor has not completed this information.


Envoy B2B Reviews Recently Reviewed!


Envoy is an amazing partner

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The platform is very user-friendly. I have worked with other B2B platforms, and the launching updates on other platforms always resulted in a massive number of confused customers. With Envoy, we get very few calls/emails afterward. The functionality is not only intuitive, but Envoy's training materials are phenomenal and answer the users' questions.

Envoy is also in a constant state of growth and improvement to best fit what the industry needs and wants. Envoy's roadmap not only focuses on external trends, but they solicit feedback to identify any challenges they can help resolve for their current customers. Meaning their engagement doesn't end on launch day. They are a continuously committed partner.

Cons: It can be possible for your business to grow at a slower speed than Envoy's growth. Meaning there can be industry wide changes which your business may not be ready to make. In one example, an improvement was made to replace an existing way to load/display marketing materials. We were still producing materials in an older format which was no longer supported. However, Envoy gave us a very early warning of the upcoming change and partnered with our Marketing teams which ultimately helped us grow and embrace the changes. We are very pleased with the changes now, even if we were a bit resistant at first.

Vendor Response

by Envoy B2B on April 01, 2019

Thank you for the kind words and your partnership! Cheers, - Team Envoy B2B

One of our best decisions!

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is SO easy to use. It has been incredibly intuitive and has made seasonal updates, order entry, and inventory management a breeze. Our customer service team has experienced productivity gains and customers and sales reps have embraced the tool as it gives them accurate inventory for placing fill orders.

Cons: I can think of nothing! At first there were a couple of features we were hoping for, but there have been a couple of major updates, and those features were added!

Overall: Overall experience with the software is great. But what was even more surprising was the amazing service provided by the Envoy B2B team. They provide top notch service, and they really want the product to WORK for their customers. I've never worked on a smoother implementation process over my 12 year career, which still blows my mind to this day.

Vendor Response

by Envoy B2B on March 27, 2019

Thanks Katie! See Kai run is an amazing brand with an excellent team!

Envoy Review

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easily captures orders with out manually entering them.

Cons: That I can export a fresh ATS from a catalog.

Overall: My overall experience has been amazing. It has brought our company's wholesale side of the business to another level. We can now capture orders without manually entering them, this was huge for use with our growth happening so fast.