Next-Gen Access Cloud Ratings

Overall
4/5
Ease of Use
4/5
Customer Service
4/5

About Next-Gen Access Cloud

Idaptive delivers Next-Gen Access, protecting organizations from data breaches through a Zero Trust approach. Idaptive secures access to applications and endpoints by verifying every user, validating their devices, and intelligently limiting their access. Idaptive Next-Gen Access is the only industry-recognized solution that uniquely converges single single-on (SSO), adaptive multifactor authentication (MFA), enterprise mobility management (EMM) and user behavior analytics (UBA). Learn more about Next-Gen Access Cloud

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Showing 11 of 11 reviews

Showing Most Helpful

Showing 11 of 11 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
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Denise M.
System Administrator
Real Estate, Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 5, 2018

“Security simplified!”

OverallLess password reset requests, less time spent by technician setting up shortcuts to applications
ProsWe have been using Centrify for quite some time and are very pleased with the product itself. Their support and team of Customer Success Managers are exceptional, always are available and have never gone without resolving an issue. I work for a property management company and to have all of our applications in one place and easily accessible is a huge time saver. Our users have only one user name and password to remember making our helpdesk queue go down by not having all those passwords reset tickets. Can't say enough about Centrify, great product, excellent support!
ConsOnly thing I would suggest is more application in the apps store. I would also suggest more reports available there is a limited amount
Reviewer Source 
Source: Capterra
April 5, 2018
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
April 11, 2018

“Great Identity Provider with outstanding technical support”

Proseasy and flexible administration convenient SSO experience great support good reporting and troubleshooting features
Consonly smaller issues: partially bad performance in admin portal some missing convenience features (most of them are planned to be implemented in the future)
Reviewer Source 
Source: Capterra
April 11, 2018
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Patrick B.
IT Supervisor
Biotechnology, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 11, 2018

“Great SSO application”

OverallEasy to implement and great SSO solution.
ProsI love that this application allows all users to have a simplified login method and allows for additional security settings through the MFA for select applications.
ConsThe only thing that i would say about this software that is a negative is that is is decently pricey compared to other solutions. Other than the price the product is phenomenal.
Reviewer Source 
Source: Capterra
April 11, 2018
Charles K.
Information Security Engineer
Unspecified
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 1, 2018

“Major functionality/features work as expected, need improvements in support and documentation.”

ProsMajor functionality and features work as expected, which provide our users with robust and secure access to applications.
Cons1) New feature releases sometimes don't appear to have been vetted for all possible use cases. 2) Documentation is sometimes out of date. 3) Inconsistent level of product knowledge among support team members.
Reviewer Source 
Source: Capterra
April 1, 2018
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Joevanne V.
IT Security Engineer
Consumer Goods, Unspecified
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
1/5
Customer Service
3/5
Features
5/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
February 6, 2018

“Very robust but difficult to deploy”

ProsThere are many many ways to use Centrify for identity management. From SSO to Password Vault to even some privileged account management.
ConsCentrify is one of the priciest solutions available compared to similar products in the space. The solutions is also very complex and difficult to deploy. I have seen may issues arise during implementation. The UI also seems outdated and not as efficient as other competitors.
Reviewer Source 
Source: Capterra
February 6, 2018
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Franck P.
Architecte système réseau
1001-5000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
April 3, 2018

“Really convenient to have all your application in one spot.”

ProsSSO integration with MFA : easy and safe Get all your daily applications on the same page accessible with one click
Conssometimes difficult for application which not support SAML. Password learning for example is sometimes cumbersome.
Reviewer Source 
Source: Capterra
April 3, 2018
Cailin K.
Visitors Services Representative
Hospitality, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 7, 2019

“Easy, Hassle-Free One-Click Sign In”

OverallWhen we work together, sometimes multiple Reps are using the same PC. Idaptive Services have made it easy to sign someone out and sign ourselves in without worring about going to each individual site/program to do so.
ProsWe have office spaces throughout our 843-acre park. This means we are often in different locations every day, and sometimes even in one single shift. Idaptive makes it easy for us to sign in and out of all the programs we need with just a single click, saving time and energy for a very, very busy Visitors Services department.
ConsIt can sometimes fail without warning, looking like it worked but in fact keeping you signed out of many products and forcing a restart. This is not a common issue.
Reviewer Source 
Source: Capterra
August 7, 2019
Christian L.
Head of Information Protection Services
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
April 10, 2018

“great tool with a good feature set and perfect support”

Prosthe vendor is very flexibility, The product has a good price feature ratio and the support is excelent
ConsWe had lot of discussions regarding this feature but finally the conditional access functionality within Office 365 is still missing
Reviewer Source 
Source: Capterra
April 10, 2018
Avatar Image
Randall F J.
Intrastructure Engineer
201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 11, 2018

“Easy to setup and use”

OverallAble to enforce MFA for users that have access to sensitive data. The MFA is so easy to use that it is not a burden to the end user
ProsPre-canned apps for easy setup, also the MFA that shows up on my Apple Watch, super easy. User adoption has not been an issue since it is so easy to use.
ConsI have no complaints at this time. I have been very happy and any snag that we have encountered was addressed quickly by the support team.
Reviewer Source 
Source: Capterra
April 11, 2018
Verified Reviewer
Aviation & Aerospace, Unspecified
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
April 2, 2018

“Centrify offers a lot of functionality but could provide more help to get started”

ProsAlready has many pre built application connectors. Provides proper support channels to reach out for assistance.
ConsCould provide a more flexible web portal. More assistance on the planning and getting started would be helpful considering it is a bit complex.
Reviewer Source 
Source: Capterra
April 2, 2018
David K.
Policy & Compliance Manager
Unspecified
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
March 21, 2018

“No issues as of yet.”

ProsIt is constantly updating to be ready to product our products. Everything has been running smoothly. It has been performing it's function, without us even knowing.
ConsAs previously mentioned, it is a little difficult to initially figure out. So the learning curve is sharp.
Reviewer Source 
Source: Capterra
March 21, 2018