--- title: "Score My Reviews Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Score My Reviews Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/183655/Score-My-Reviews/" page_type: "product" language: "en" --- # Score My Reviews Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Score My Reviews ## What is Score My Reviews? Review and reputation management software for businesses (SMBs) that helps you to automate review monitoring and review generation processes from different review sites. Score My Reviews integrates with all the review sites. So you can get reviews on the sites that matter to your business. Showcase all your good reviews automatically on your site when using Score My Reviews. Get more positive reviews to improve your online reputation and increase your local SEO ranking. ## What is Score My Reviews used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Recognitions Shortlist Best ease of use Overall rating Based on 82 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Review Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Review Management / 2025 Our "Best of" badge program showcases products with the highest ratings... ## Score My Reviews alternatives Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [View all alternatives](https://www.capterra.com/p/183655/Score-My-Reviews/alternatives/) ## FAQs about Score My Reviews Overview ### What problems does Score My Reviews solve? Score My Reviews solves low review response rates, time-consuming manual follow-up, poor visibility into request status, and scattered reviews across platforms. It automates review requests, tracks opens and responses, flags unhappy customers for private follow-up, and republishes reviews to websites. Small businesses, salons, contractors, medical offices, and sales teams benefit most. Answer based on 79 reviews Overview ### Which roles and teams benefit most from Score My Reviews? Score My Reviews is most used by small-business owners, executives, salon managers, and office administrators who need to monitor customer feedback and strengthen online reputation. Marketing teams use it to generate review requests, improve local visibility, and track sentiment, while managers rely on streamlined responses and reporting to support customer retention. Answer based on 82 reviews Overview ### What company size and industries is Score My Reviews built for? Score My Reviews is built primarily for small businesses, with 99% of reviewers from that segment, and it is used most in Construction at 24%. It serves clinics, contractors, law firms, financial services, property management, hotels, fitness, retail, and real estate, with additional use in Consumer Services at 9% and Automotive at 5% for review management. Answer based on 82 reviews Features and Usability ### What are the key features of Score My Reviews? Score My Reviews includes core reputation management features such as review requests by email and SMS, review monitoring, review notifications, and response management. Reviewers also highlight website integration for displaying reviews, negative feedback management to catch issues before public posts, and a simple dashboard for tracking review scores across locations. Answer based on 58 reviews Pricing ### How much does it cost and what fees or limitations are included? Score My Reviews starts at $49/month for the Premium plan, which includes a free 7-day trial. Premium + costs 149/month and adds a $298 setup fee applied to two months of service. Reviewers often call it affordable, though some say the monthly cost can add up and pricing felt unclear upfront. Answer based on 11 reviews Integrations ### Which third-party tools and platforms does Score My Reviews integrate with? Score My Reviews connects natively to Zapier, giving it access to additional third-party apps and workflow connections through that platform. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Score My Reviews offer? Score My Reviews provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and real-time instruction, documentation offers written reference for key steps and features, and videos provide recorded walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Score My Reviews offer, and how do users rate the experience? Score My Reviews offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and helpful during setup, customization, and ongoing use. Several mention quick answers and easy access to a real person, though a few reviews focus more on product fit and pricing than support. Answer based on 34 reviews Review scores ### Can Score My Reviews help improve review scores? Score My Reviews helps businesses raise review scores by making review requests easy, timely, and consistent across major platforms. Small service businesses, contractors, and sales teams often mention better customer response and more positive feedback, though results still depend on customer experience and how regularly teams send invitations. Answer based on 11 reviews ## Features AI summary Based on 2,212 Reputation Management reviews Capterra reviewers highlight these as the features buyers value most when choosing review management software: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Score My Reviews supports **Review Request** and **Review Monitoring**, so businesses can ask customers for reviews and keep track of incoming feedback across channels. However, it does not include **Feedback Management**. Instead, it offers **Negative Feedback Management** (**53%**), which gives teams a way to identify and respond to unhappy customers before issues spread further, helping businesses protect their reputation and improve customer experience. Review Request 4.8 (39) 64.10% of 39 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 4.9 (33) 54.55% of 33 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 4.7 (25) 44.00% of 25 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Dashboard 4.9 (33) 48.48% of 33 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Review Notification 4.8 (32) 53.13% of 32 reviewers that rated this feature as important or highly important Notifies a business when a review is left Response Management 3.8 (20) 25.00% of 20 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Score My Reviews 24 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Customer Service: Provide a customer-facing app that enables customers to request rides from a taxi or limousine and communicate with taxi company managers. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Reminders: Reminders sent via email - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Ratings/Reviews: Ratings/Reviews - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Badge Management: Allows businesses to manage badges from review websites. - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 4.8 (82) 4.8 Based on 82 reviews ## Pricing Value for money 4.8 (76) Free Trial [View pricing plan details](https://www.capterra.com/p/183655/Score-My-Reviews/pricing/) Premium $49.00 Flat Rate,Per Month It includes: - Automate Review Invites - Branded Dashboard - Branded Microsite - Bulk Review Request - Cover 1 Business Location - Mobile App - Multi Location Capability - Review Monitoring Premium + $149.00 Flat Rate,Per Month It includes: - Automate Review Invites - Branded Dashboard - Branded Microsite - Bulk Review Request - Copy Writing - Cover 1 Business Location - Dedicated Account Manager - High Conversion Site - Mobile App - Multi Location Capability - On-Page SEO - Review Monitoring - SSL Certificate Value for money 4.8 (76) 4.8 Based on 76 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) ## Support, customer service and training options Customer Service 4.9 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (75) 4.9 Based on 75 reviews ## User reviews Overall rating 4.9 Based on 82 reviews Filter by rating 5(76) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SK Sina K. restaurant manager Food & Beverages ### "We are getting reviews from most of our customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2026 Pros We can get reviews from everyone. Before using them mostly some customer who were not happy would review us, but now we can easily ask everyone to post a review for us and it is automatic. Cons I wish it was free. but in seriousness, we are happy so far with the tools they have provided us for reviews Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OR Olivia R. Salon Manager Entertainment ### "Game changer to get reviews for our salon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2026 Pros Honestly, I was hesitant about another monthly subscription but Score My Reviews has been a game changer for our salon. We used to struggle to get customers to leave a review, beacuse everyone says they will, but then they forget. Now I just send a quick text through my app and our review has improved a lot. Cons The system is good and easy to use. we are happy with it and we will continue using it for our salon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IP Ivan P. Manager Construction ### "Good solution to organize your reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 Pros With this application, you can have your reviews from different places collected and put on your site, and use the tools to get more reviews. Cons Easy to use solution for getting reviews. Curently we are happy with it so far and we will use it ... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Derek B. Administrator Business Supplies and Equipment ### "It is a very helpful tool to get reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 Pros We have two business locations and wanted to improve our overall reviews. I can’t say enough great things about Score My Reviews. \[sensitive content hidden\] has been incredibly helpful, answering all my questions without making me wait on the phone. As soon as everything is set to go, the rest is easy and straightforward. Cons No issues to report. Their team responds quickly to whenever help is needed. We are happy with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Hazel C. Office Admin Construction ### "easy to use easy to get reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2025 Pros easy to use and user friendly, simple and straight to the point. we like it, and we are using it weekly to get reviews Cons Very effective for our construction company which we don’t want to spam our customers for reviews on Google and Angi Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Evelyn L. Admin Construction ### "Easy to receive reviews on Google" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2025 Pros We get reviews on our Google business profile, and we can keep communication with our customers about the service we provided Cons If there was auto review respond it would be great. something like AI, but we are good with what they offer now Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PO Peter O. Administrator Machinery ### "We needed this long time ago" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2025 Pros Thier price and their customer service. glad to talk to real human, without waiting long over the phone. Cons I wish we could get more reviews. some people won't leave reviews, but overall, we improved our reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Ralph T. Owner Construction ### "Good solution for online reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2025 We needed to get reviews for our family construction business. This tool helped a lot. We will continue using it. Pros Very easy to use and good customer service. Cons I'm happy with them so far. We will see what happen later. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Charlotte A. Healthcare Health, Wellness and Fitness ### "Testimonial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2024 Customer service is very supportive and helpful. Pros Though I am new, it has been easy to navigate so far. Cons Still getting used to the platform but I have not encountered anything I don't like yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH Eric H. Contractor Construction ### "The software is good for reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2024 Pros This software has streamlines the process of getting reviews for my business. We upload customer list in weekly basis. From there, we receive several reviews weekly. We couldn’t get this many reviews before, Just some every several months. It is good, if you are looking for more client reviews. Cons I can’t think of anything negative. We are happy so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [TrueReview vs Score My Reviews](https://www.capterra.com/compare/183655-210085/Score-My-Reviews-vs-TrueReview) [Trustpilot vs Score My Reviews](https://www.capterra.com/compare/169618-183655/Trustpilot-vs-Score-My-Reviews)