# Score My Reviews Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Score My Reviews the right Review Management solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183655/Score-My-Reviews/reviews

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Score My Reviews

4.9 (81)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Score My Reviews

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

OR

Olivia R

Salon ManagerEntertainment, 2 - 10 employeesUsed the software for: Less than 6 months.

“Honestly, I was hesitant about another monthly subscription but Score My Reviews has been a game changer for our salon.“

April 21, 2026

MT

Miroslav T

PlumberBuilding Materials, Self-employedUsed the software for: 6-12 months.

“Many customers will not go forward and write a review after they recommended the service“

September 13, 2022

DB

Derek B

AdministratorBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: Less than 6 months.

“sensitive content hidden\] has been incredibly helpful, answering all my questions without making me wait on the phone. “

January 23, 2026

MN

Mark N

Attorney Law Practice, 2 - 10 employeesUsed the software for: 6-12 months.

“Maybe I just don't have the knowledge to set up that feature.“

December 29, 2022

EH

Eric H

ContractorConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“This software has streamlines the process of getting reviews for my business.“

December 3, 2024

OS

Owolabi S

MDMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months.

“Although the price is reasonable compared to other similar products, I just don't know if it's worth the per month price tag, which adds up rather quickly when you're running a business“

January 30, 2021

DB

Derek B

AdministratorBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: Less than 6 months.

“As soon as everything is set to go, the rest is easy and straightforward.“

January 23, 2026

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IP

Ivan P.  
Manager  
Construction  
Used the software for: 6-12 months

### "Good solution to organize your reviews"

March 24, 2026

5.0

Pros

With this application, you can have your reviews from different places collected and put on your site, and use the tools to get more reviews.

Cons

Easy to use solution for getting reviews. Curently we are happy with it so far and we will use it ...

Review Source

KS

Kaylee S.  
Brand Representative  
Construction  
Used the software for: Less than 6 months

### "Score my Reviews is incredible!"

August 29, 2022

5.0

Score my reviews has been great and has helped us leverage reviews and feedback online.

Pros

We love using score my reviews for our business. It is very easy to use, includes review filtering, and helps us reach out to customers who have not given feedback.

Cons

I definitely think score my reviews needs to add an option to add multiple users to the platform. It would be very helpful if all of our sales reps were able to send out review requests while they are in customers homes giving estimates.

Alternatives considered

[NiceJob](https://www.capterra.com/p/142037/NiceJob/)[Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Reason for choosing Score My Reviews

The ease of use, review filtering, results dashboard, and overall cost

Review Source

Response from Score My Reviews

September 9, 2022

Thanks for your review. Each account can add up to 5 users to their account. That option is already available. I wish you would ask us about it. Thanks again.

JH

Jacquelyn H.  
District Manager  
Real Estate  
Used the software for: I used a free trial

### "Great starter product"

April 13, 2021

3.0

I like it so far.

Pros

The ease of being able to send out mass requests for reviews

Cons

It is slow and wish there were more options to customize the review requests

Reason for choosing Score My Reviews

I need to create a better reputation for my local office.

Review Source

DB

Derek B.  
Administrator  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "It is a very helpful tool to get reviews"

January 23, 2026

5.0

Pros

We have two business locations and wanted to improve our overall reviews. I can’t say enough great things about Score My Reviews. \[sensitive content hidden\] has been incredibly helpful, answering all my questions without making me wait on the phone. As soon as everything is set to go, the rest is easy and straightforward.

Cons

No issues to report. Their team responds quickly to whenever help is needed. We are happy with them.

Review Source

AN

Antonel N.  
Director of Online Marketing and Business Intelligence Services  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great ratio price-features, with amazing customer service and support"

July 31, 2023

5.0

The platform offers a set of solid features for a great price. Are there more complex platforms? Yes, but they come at a higher cost and oftentimes that extra complexity causes more headaches than helps. But their customer service is great, very knowledgeable staff that offers good suggestions to make the most use of the platform.

Pros

Great customer service & Easy to use platform. Lots of knowledge base information to guide users.

Cons

Needs more integration with Zapier; option to set size of delay for resend

Switched from

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)

The other platform came with more features, but we were over-promised and eventually all we could use were the same features Score My Reviews offered from the beginning at a better price and with a more helpful customer service.

Review Source

HC

Hazel C.  
Office Admin  
Construction  
Used the software for: 2+ years

### "easy to use easy to get reviews"

September 18, 2025

5.0

Pros

easy to use and user friendly, simple and straight to the point. we like it, and we are using it weekly to get reviews

Cons

Very effective for our construction company which we don’t want to spam our customers for reviews on Google and Angi

Review Source

EL

Evelyn L.  
Admin  
Construction  
Used the software for: 6-12 months

### "Easy to receive reviews on Google"

September 8, 2025

5.0

Pros

We get reviews on our Google business profile, and we can keep communication with our customers about the service we provided

Cons

If there was auto review respond it would be great. something like AI, but we are good with what they offer now

Review Source

PO

Peter O.  
Administrator  
Machinery  
Used the software for: 1-2 years

### "We needed this long time ago"

May 21, 2025

5.0

Pros

Thier price and their customer service. glad to talk to real human, without waiting long over the phone.

Cons

I wish we could get more reviews. some people won't leave reviews, but overall, we improved our reviews.

Review Source

RN

Robyn N.  
Salon Admin  
Cosmetics  
Used the software for: 1-2 years

### "It is more efficient reaching out to clients"

November 13, 2024

5.0

since we started using these guys, our customers have been leaving us good reviews on google. having more reviews is a must when you are in hair salon business

Pros

they are always readily available to assist

Cons

everything about the app so far is good.

Review Source

EH

Eric H.  
Contractor  
Construction  
Used the software for: 1-2 years

### "The software is good for reviews"

December 3, 2024

5.0

Pros

This software has streamlines the process of getting reviews for my business. We upload customer list in weekly basis. From there, we receive several reviews weekly. We couldn’t get this many reviews before, Just some every several months. It is good, if you are looking for more client reviews.

Cons

I can’t think of anything negative. We are happy so far.

Review Source

ML

MICHAEL L.  
CEO  
Events Services  
Used the software for: 2+ years

### "Customer Intervention"

February 25, 2020

5.0

We have been able to contact our customers to ask them for a review, If it's good, your customer can choose a site to post their review, if bad, you will be notified and it's up to you where you take it from there. "Good Product" Wouldn't start or run a business without this product.

Pros

You get to your customers before they can leave a review, "Good or Bad".

Cons

Can't think of a Con, But! If I must list one...Even though it is very reasonable, It would be better if it were "FREE" :)

Reason for choosing Score My Reviews

Bad reviews can destroy a company. This product gives you tools to take care of your Happy and Unhappy Customers.

Review Source

JG

Joanne G.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great value "

February 24, 2023

5.0

Pros

This software allows you to automate asking for reviews from clients. I liked that it offered an affordable option that allowed me to request reviews and see everything in one place. It also notifies you of new reviews promptly so you can respond. It keeps my Google business site fresh with new text. I also love that there are ways to place your reviews on your website and have them update which helps my website get found better on searches.

Cons

I am still learning but would like to see the dashboard keep track of overall requests for non responsive clients. Also would like to automate future requests for non responsive clients.

Review Source

CS

Craig S.  
President  
Insurance  
Used the software for: 1-2 years

### "It takes the hesitation out of asking for reviews and automates the process"

July 5, 2021

5.0

postitive

Pros

The ease of putting a client into the system and then letting Score do the work. Takes all that off my plate. More importantly, it gets done. When I was doing it all on my own, things didn't get done as I had a poor system. Now it's so easy to request and get reviews. Google likes them.

Cons

Would like to make it easier to get Google reviews

Reason for choosing Score My Reviews

no competition was looked at

Review Source

EB

Eric B.  
HVAC Technician  
Construction  
Used the software for: 1-2 years

### "Works well for our HVAC company"

July 12, 2023

5.0

Pros

Very good product. This software makes it easy to request a review from our customers after service is completed and more importantly, makes it easy for our clients to post a review. They have great customer service and an easy to use app.

Cons

Everything good. We are happy with the overall service.

Review Source

CS

Carlos S.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "This software make it easy to get more customer reviews"

April 25, 2019

5.0

Pros

I own a small moving company. This software allow us to focus on our moving business instead of distressing about our online business reputation. Asking our customers for review is now very easy since by end of the week we just upload our customers name and phone into their system and we receive couple of new reviews every week. The system also send us notification of any negative reviews before going public so we can reach out to the customer and see what the issue is.

Cons

I don't have any issues with the application at this moment and we have been using it for a while now. It does what we expect it to do.

Review Source

SM

Samuel M.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "It is a great product for communicating with customers and getting reviews"

December 8, 2023

5.0

Pros

It's easy to use. The customer service is excellent. My clients also say it is easy for them. This makes it easy to get reviews from my current or past clients.

Cons

We have not found any shortcomings so far.

Review Source

BO

Brent O.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "Happy Current User"

January 3, 2022

5.0

Been great! Customer service is great! Has gotten me more reviews for sure!

Pros

Makes getting to the review page for my clients easy

Cons

That it wont send a reminder text message if the clients did not do it.

Reason for choosing Score My Reviews

The cost and functionality

Review Source

CH

Chas H.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Love it!!!"

October 24, 2022

5.0

Awesome - whenever I have a question I hear back right away

Pros

Ease of use and the ability to add bulk reviews.

Cons

The facebook function but that is fixed now and they made it easier!

Reason for choosing Score My Reviews

Several factors, functionality, ease of use, cost

Review Source

DM

Damarice M.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent Customer Service"

September 30, 2022

5.0

Pros

Ease of implementation, prompt service, customization and updates are done in a very timely manner.

Cons

Pricing was a little unclear upfront, but the cost is worth it

Review Source

AS

Angelo S.  
Loan Originator  
Banking  
Used the software for: I used a free trial

### "Customer service"

October 26, 2023

5.0

Great, i would highly recommend this site to people in all industries.

Pros

Darius, Took his time and explained everything with me. Very professional! His service stood out!

Cons

Nothing, everything was great. Couldn't find anything wrong.

Review Source

LH

Lucas H.  
Supervisor  
Hospitality  
Used the software for: 6-12 months

### "Needed to get reviews on Google"

September 6, 2023

5.0

Pros

Good customer service. Product is what we need to get reviews!

Cons

Price is good and customer service is good. Nothing at this point.

Review Source

SB

Stephen B.  
Owner  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Awsome "

September 28, 2023

5.0

Excellent

Pros

Great to work with always answers the phone on the firstvring

Cons

Always goes above and beyond my expectations Nothing

Review Source

SM

Steve M.  
President  
Construction  
Used the software for: Less than 6 months

### "Perfect review platform "

February 26, 2023

5.0

Pros

This app is very easy to use. I’m able to send a link to the client and request a review.

Cons

Nothing at the moment. The app is user friendly and performs

Review Source

AJ

Alex J.  
systems administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Excellent Product and Easy to Use"

May 14, 2021

5.0

Pros

extremely easy to use and set up. support was always there when we needed them and guided us through everything setup wise. super easy to send out signal and bulk reviews to employees and clients and lets you know who visited what sites and what reviews they left. automatically notifies you when a new review is posted to keep you up to date.

Cons

only two formats for email message templates and one for text messages. wish it had a little more to choose from.

Review Source

ER

Elena R.  
Consultant  
Oil & Energy  
Used the software for: I used a free trial

### "A must for score management"

May 5, 2022

5.0

My experience is very positive because the software is user-friendly, easy to set up, and easy to learn how to use.

Pros

Very easy to use; the company is able to respond to suggestions to customize aspects of service and get a better rate from clients

Cons

That there is no mobile app to use on android.

Review Source