# PaperPort Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PaperPort Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/183670/PaperPort-Pro

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# 

 PaperPort Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PaperPort

## What is PaperPort?

Kofax PaperPort Professional empowers your organization to take control of document management beyond the desktop. With PaperPort Professional, office workers or individual professionals can save time and money with instant access to all documents anytime, anywhere.

## What is PaperPort used for?

[Document Management](https://www.capterra.com/document-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)

Overall rating

Based on 45 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Starting price

$99

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PaperPort?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tungstenautomation.com/&name=PaperPort)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PaperPort

4.5 (45)

VS.

[### Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (28,856)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting Price

$99

Flat Rate, One Time

Starting Price

$6

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (44)

Ease Of Use

4.7 (28,779)

Value For Money

4.5 (39)

Value For Money

4.8 (20,369)

Customer Service

3.8 (30)

Customer Service

4.3 (18,407)

## PaperPort alternatives

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,451)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,519)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,662)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

[4.7 (2,796)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227146/Microsoft-Word/)

[View all alternatives](https://www.capterra.com/p/183670/PaperPort-Pro/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Archiving & Retention

4.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Document Generation

4.4 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Custom forms to streamline repetitious aspects of a document

Access Controls/Permissions

3.9 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Document Classification

4.4 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Full Text Search

4.1 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

Document Capture

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Scan, move or upload electronic files within the software's repository

PaperPort 12 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Convert files to a different format

Public or private sharing of digital files such as documents, audio/video, images, and more

Search for specific words or phrases within a document or database

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

4.5 (43)

4.5

Based on 43 reviews

## Pricing

Value for money

4.5 (39)

Free Trial

[View pricing plan details](https://www.capterra.com/p/183670/PaperPort-Pro/pricing/)

PaperPort Standard

$99.00

Flat Rate,One Time

It includes:

-   Annotation and Highlighting
-   Devices and Storage
-   Document Thumbnails
-   Folder Management With Custom Colors
-   ISIS
-   Kofax Cloud Connector
-   Paperport Anywhere Sync Connector
-   PDF Document Assembly
-   PDF Viewer With Formtyper and Imageviewer
-   Print to Image PDF
-   Scan and Open Button
-   Scan Direct Utility
-   Scanner and Image Enhancement Tools
-   "Send-to Links" Applications
-   Simple Capture Assistant
-   Stack and Unstack PDF Documents
-   TWAIN
-   Web Bookmarks
-   WIA

PaperPort Professional

$199.00

Flat Rate,One Time

It includes:

-   Add Folder Notes to Any PDF and Thumbnail Pop-up Notes
-   Bookmark and Organize Workspaces
-   Customizable Scanner Profiles
-   Jump to Recently Scanned and Recently Viewed Documents
-   MFP Scanning With Destopdelivery From Email and Folder
-   PDF/A and MDF-MRC
-   PDF Create Included
-   PDF Creation of Any Application File on Desktop
-   PDF Passwords
-   Schedule All-in-One Indexing
-   Sendto Omnipage Workflow
-   Sharepoint Connector
-   Split Desktop With Dual Workspaces
-   Support for PDF 1.7
-   Support Shared Network Folders
-   Windows Context Menu Support

Value for money

4.5 (39)

4.5

Based on 39 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (30)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (30)

3.8

Based on 30 reviews

## User reviews

Overall rating

4.5

Based on 45 reviews

Filter by rating

5(27)

4(15)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JF

Jodi F.

Administrative Support Specialist

Construction

### "EASY TO START USING FROM OTHER PLATFORMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 24, 2025

Excellent! I was able to easily transition from another PDF platforms like Adobe to Kofax PaperPort.

Pros

EASE OF USE, I was able to easily transition from another PDF platforms like Adobe to Kofax PaperPort

Cons

Typewriter feature doesn't allow you to make 2 entries on the same line so you have to click off and back. Not a big deal though.

Switched from

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

easy to use and transition, similar but better compatibility with my purpose

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

John S.

Owner

Insurance

### "Longtime PaperPort User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 4, 2024

We've used PaperPort for over 20 years, with very few problems.

Pros

Easy to set up and to use. Price is very competitive with other products.

Cons

It will occasionally crash. Loading a large document can be slow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Diane D.

Owner & Attorney

Law Practice

### "Best software, used for years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 23, 2023

Pros

I have used Paperport for over 20 years as my main document management software for my law practice. It is the most intuitive with the greatest features available.

Cons

They could add modules for more integration to Outlook and such.

Reasons for choosing PaperPort

Not applicable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jesse R.

Facilitator IT/IS Services

Insurance

### "Great for Document Management and Archival"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

June 16, 2023

PaperPort has helped our agency save storage space by allowing us to compress documents for not only archiving, but for web viewing, sending via email, and fax data transfer sizes low. It has made the task of stacking and unstacking very easy to do, and making a quick job of creating simple fillable forms and even quicker of forms that need filllable fields. One of the longest enduring programs in use within our agency.

Pros

Ease of use, and simple UI. Ability to stack/unstack thumbnails of the same type of files (usually PDFs). Ability to enhance document image quality, and PDF Viewer Plus' exceptional ability to make almost any PDF form fillable.

Cons

Biggest one is the scan manager no longer functions from within the program with newer scanners unless you know how to configure TWAIN settings for your specific scanner and even then it might not work natively in the app, so you have to rely on your scanner's software to scan to the folder(s) your PaperPort has access to. UI could use a makeover. Occasionally hangs while working on network shared files/folders. Some minor improvements to form filling capabilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

Giuseppe B.

sviluppatore

Telecommunications

### "ottimo prodotto per la conservazione e la preparazione dei fascicoli "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 24, 2023

Pros

Una funzionalità molto utile è la possibilità di unire, dividere, impaginare i documenti in PDF co semplici drag and drop

Cons

il software è ben fatto, forse manca la possibilità di potere gestire la firma digitale.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JZ

Jeffrey Z.

Founder

Farming

### "Using Version 11 & it's still functional in 2022"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

December 8, 2022

I use it every day to organize documents, to convert color to black and white, and to reduce file size. It has done the job for me for years, even though it is very outdated (I use version 11)

Pros

I like the convert color, stack/unstack (combine) feature. Also, the folder tree/layout is rather nice.

Cons

I shouldn't complain too much since I'm using version 11 (current is 14) my biggest complaint is that it's really slow. The newer versions may have improved. Also the fact that it doesn't have any undo/redo option

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Patrick C.

Pres CEO

Retail

### "A good Scanning tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 13, 2022

I have used PaperPort for long time and have found that it is a good way to manage your scans.

Pros

I like that PaperPort scans your documents and allows you to give is a name before finishing off the process. The filing function is useful if you want to move your documents around.

Cons

PaperPort can be difficult to setup particularly on newer operating systems. It does not recognise scanners right a way and can take some fiddling to get to work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

Dave P.

Chief Administrative Officer

Government Administration

### "Paperport Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 29, 2022

I am able to utilize the function/otions of this program to produce high quality documents.

Pros

The versatility and user friendly processes.

Cons

I have no negative comments on this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Stephanie S.

President

Internet

### "Getting a little old in the tooth but still useful for scanned document management and organiztion"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

December 2, 2021

I have been using Paperport for over a decade to manage mainly scanned documents. It helps me organize and maintain a library of them. The ability to convert from it's internal format to searchable text is very useful and enhances the value of the Paperport for me. There are other products that provide similar functions but I stick with Paperport because the way is works is just darn intuitive in my opinion. Sometimes newer isn't always better.

Pros

Very intuitive to use, visually appealing interface, integrates well with other products

Cons

Licensing makes it hard to move to other platforms. Support is poor in my experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Kathy T.

CSR

Insurance

### "Paperport"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 26, 2021

I've been using this for over 15 years. It just becomes part of my job and it makes things easier.

Pros

I've been using this program when I first started my profession and that was over 15 years. One of the best programs ever.

Cons

Sometimes it's difficult to edit a document and sometimes it doesn't save/print right.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/183670/PaperPort-Pro/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)