---
title: "Lanes & Planes Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Lanes & Planes Software - reviews, pricing plans, popular comparisons to other Expense Report products and more."
source_url: "https://www.capterra.com/p/183676/Lanes-Planes/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Lanes & Planes Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Lanes & Planes

## What is Lanes & Planes?

Lanes & Planes is a leading provider of digital solutions for business travel and expense management. The Munich-based company offers an end-to-end-platform that digitally maps the entire process from travel booking to invoicing and analysis. With Lanes & Planes, companies reduce their travel costs by up to 30 %, automate processes, and ensure convenient and safe business trips for their employees. Over 1,400 companies from all sectors, including Enpal, Personio and edding, already use Lanes & Planes for their business travel management.

## What is Lanes & Planes used for?

[Travel Management](https://www.capterra.com/travel-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Airline Reservation System](https://www.capterra.com/airline-reservation-system-software/)

Top alternative

Featured

Overall rating

Based on 693 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Pros & cons

Responsive and knowledgeable assistance

Integrated travel expense platform

Frequent usability frustrations

Inconsistent and higher pricing

Starting price

€95

Usage Based, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Lanes & Planes?[Manage this product listing](https://www.g2.com/products/lanes-planes/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lanes & Planes

4.6 (685)

VS.

[4.3 (2,269)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting Price

€95

Usage Based, Per Month

Starting Price

$7

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (685)

Ease Of Use

4.1 (2,260)

Value For Money

4.4 (517)

Value For Money

4.1 (1,231)

Customer Service

4.9 (667)

Customer Service

4.1 (1,333)

## Lanes & Planes alternatives

Highest Rated

[4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (1,231)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (214)](https://www.capterra.com/p/169591/TripActions/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Expensify](https://www.capterra.com/p/97594/Expensify/)

[4.5 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/97594/Expensify/)

[View all alternatives](https://www.capterra.com/p/183676/Lanes-Planes/alternatives/)

## FAQs about Lanes & Planes

Overview

### What problems does Lanes & Planes solve?

Lanes & Planes solves fragmented business-travel booking, paper-based expense reporting, and unclear policy compliance by centralizing flights, trains, hotels, rental cars, approvals, receipts, and reimbursements. Frequent travelers, sales teams, travel coordinators, finance staff, and managers benefit from faster bookings, reduced employee out-of-pocket costs, and clearer visibility into trip spending.

Answer based on 594 reviews

Overview

### Which roles and teams benefit most from Lanes & Planes?

Lanes & Planes is most used by consultants, sales and account teams, project leaders, and office or executive support staff who manage business travel and expenses. Executives and managing partners use it to oversee travel spend and approvals, while procurement and marketing managers coordinate bookings, policies, and trip-related budgets.

Answer based on 685 reviews

Overview

### What company size and industries is Lanes & Planes built for?

Lanes & Planes is designed for companies of all sizes, with small businesses (46%) and Information Technology and Services (18%) leading reviewer adoption. It supports business travel and expense management across midsize businesses (38%) and enterprises (16%), with additional use in Computer Software (5%) and Telecommunications (3%).

Answer based on 685 reviews

Features and Usability

### What are the key features of Lanes & Planes?

Lanes & Planes includes online booking and booking management for flights, hotels, and rental cars, with mobile access for managing travel on the go. Its core expense tracking, expense claims, and receipt management support travel accounting, while approval workflows, policy management, reminders, and real-time alerts help control travel spending.

Answer based on 159 reviews

Integrations

### Which third-party tools and platforms does Lanes & Planes integrate with?

Lanes & Planes integrates with 10 third-party tools, including Google Workspace, Microsoft Azure, Microsoft Entra ID, Personio, Sage 100, DATEV Audit, DATEV Data Analysis, and Diamant/4. These connections support identity management, HR, accounting, audit, and productivity workflows alongside travel and expense administration.

Answer based on 56 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Lanes & Planes?

Lanes & Planes is relatively easy to onboard, offering in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that employees can learn booking quickly with limited training, while account administrators benefit from initial tutorials on settings and preferences. Some users find repeated tutorial pop-ups unnecessary, though they are easy to dismiss.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does Lanes & Planes offer, and how do users rate the experience?

Lanes & Planes offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally report fast, helpful, solution-oriented responses, particularly for urgent changes and cancellations. Some note that complex booking errors or unavailable options can require support contact and add time.

Answer based on 274 reviews

Security

### How does Lanes & Planes handle data security and access control?

Lanes & Planes uses required two-factor authentication and lets administrators assign individual role permissions and travel policies. Users can manage their own travel within company-defined limits and permissions. Some reviewers report that two-factor authentication can be cumbersome, fail initially, and require links to be opened in the same browser session.

Answer based on 13 reviews

Hotel booking

### How well does Lanes & Planes handle hotel bookings?

Lanes & Planes makes business hotel booking convenient through a central travel platform, policy-aware options, and helpful support. Business travelers value combining hotels with flights and rail reservations, while hotel search pages can load slowly and room listings may feel crowded. Some teams also want clearer notifications for travelers when booking details change.

Answer based on 477 reviews

## Who uses Lanes & Planes?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and knowledgeable assistance

97% positive reviews out of 242

Most reviewers describe customer support as prompt, attentive, and effective in resolving travel-related concerns quickly.

Maria C.

Working Student Human Resources, 51 - 200 employees.

"Very helpful, every-time I go in contact with the platform with questions or need for help they came back at me super quick, most times at the same day."

Frequent usability frustrations

39% negative reviews out of 64

Some reviewers describe bugs and issues such as confusing notifications, login difficulties, and cumbersome two-factor authentication.

Integrated travel expense platform

94% positive reviews out of 101

Most reviewers find travel expense management streamlines booking, reporting, and compliance, saving significant time and effort.

Phil V.

Head of Ecommerce, 501 - 1,000 employees.

"As an expense reporting tool, very easy to create and submit expense reports intuitively with minimal effort."

Inconsistent and higher pricing

35% negative reviews out of 62

Some reviewers indicate pricing is sometimes inaccurate, confusing, or higher than on other travel booking platforms.

Sarang P.

Head of Global Automation, 5,001 - 10,000 employees.

"Another disadvantage because its enterprise level service, the cheapest direct flights are not shown sometimes."

Efficient travel concierge support

97% positive reviews out of 29

Most reviewers indicate the concierge service provides rapid, reliable help for bookings and special travel requests.

Limited train booking features

68% negative reviews out of 34

Most reviewers report train connection booking lacks options for seat selection, realistic transfer times, and complete route availability.

## Features

AI summary

Based on 6,715 Expense Report reviews

Not all expense report tools cover every feature buyers care about most. Here’s what Capterra reviewers identify as essential when choosing a solution:

-   **Payroll Management** (**67%** of reviewers rated this feature as critical)
-   **Expense Tracking** (**53%**)
-   **Expense Claims** (**49%**)

Lanes & Planes supports **Expense Tracking** and **Expense Claims**, so teams can monitor spending and process reimbursement requests in one system. However, it does not include **Payroll Management**. Instead, it offers **Receipt Management** (**49%**) and **Mobile Receipt Upload** (**48%**), which give businesses better control over documentation and make it easier for employees to submit expenses on the go, helping businesses keep records accurate and speed up expense reporting.

Expense Tracking

4.4 (259)

72.97% of 259 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Expense Claims

4.5 (127)

89.76% of 127 reviewers that rated this feature as important or highly important

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Receipt Management

4.4 (98)

81.63% of 98 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

Mobile Receipt Upload

4.7 (92)

85.87% of 92 reviewers that rated this feature as important or highly important

Scan and upload receipts to a central database using a mobile device

Online Booking

4.7 (491)

94.30% of 491 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Management

4.6 (390)

90.00% of 390 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Lanes & Planes 37 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Employee Self Service: Gateway through which employees can access the system
- ERP integration: Integrate with existing ERP systems
- Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device
- Multi-Currency: Manage and handle various international currencies
- Online Booking: Book meetings and appointments through a website or digital platform
- Policy Management: Create, manage, and track policies and procedures within an organization
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Receipt Management: Upload, track, and submit receipts in a central database
- Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Restriction Management: Establish limitations based on certain conditions
- Spend Analysis: Review and uncover trends in spending activity
- Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (685)

4.4

Based on 685 reviews

## Pricing

Value for money

4.4 (517)

Free Trial

Basic

€95.00

Usage Based,Per Month

Value for money

4.4 (517)

4.4

Based on 517 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[

Personio](https://www.capterra.com/p/158622/Personio/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[

OAuth](https://www.capterra.com/p/172922/OAuth/)[

DATEV Audit](https://www.capterra.com/p/217238/DATEV-Audit/)[

Diamant/4](https://www.capterra.com/p/217748/Diamant/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (667)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (667)

4.9

Based on 667 reviews

## User reviews

Overall rating

4.6

Based on 693 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(449)

4(234)

3(9)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Danladi G.

Technical Leiter

### "Fast, Comfortable Payments and Receipts—No Issues So Far"

3.5

November 6, 2026

For me its hotel booking and the payment copled with reciepts that was solved

Pros

The fast payment and reciept system is very comfortable

Cons

I dont have any at the moment, maybe by next use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Maike S.

Teamassistenz

Used the software for: I used a free trial

### "Lanes & Planes: Benutzerfreundlich und effizient für Reisebuchungen"

5.0

November 6, 2026

Lanes & Planes löst die Herausforderung, Geschäftsreisen effizient und zentral zu organisieren. Durch die Bündelung von Buchung, Verwaltung und Abrechnung auf einer Plattform werden Prozesse vereinfacht, Zeit gespart und der administrative Aufwand reduziert. Für mich bedeutet das eine schnellere Reiseplanung, mehr Transparenz bei Buchungen und eine deutlich unkompliziertere Abwicklung von Geschäftsreisen.

Pros

Lanes & Planes überzeugt durch eine benutzerfreundliche Oberfläche, die Reisebuchungen einfach und effizient macht. Besonders hilfreich sind die übersichtliche Darstellung aller Reisedaten und die schnelle Abwicklung von Buchungen und Änderungen.

Cons

In einigen Fällen fehlen bestimmte Hotel- oder Reiseoptionen, sodass zusätzliche Vergleiche außerhalb der Plattform notwendig sind. Eine noch größere Auswahl würde den Buchungsprozess weiter verbessern.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nils S.

VP

Used the software for: Less than 1 year

### "Convenient Booking and Invoice Management That Fits Seamlessly into SAP"

4.5

November 4, 2026

Easy booking in one place, travel policy enforcement, central payment (not by traveller), convenient processing of invoices.

Pros

It's very convenient, not only to book for travellers, but also to administer the invoices later on. This way we are able to easily allocate costs to the right cost centers and it all fits well into our SAP system

Cons

The approval process for managers could be a bit more user friendly. When I receive an email to approve a request, I need to click too often to get to the actual approval screen. Also, when on the main page, the location of manager approvals is not intuitive. Why not show an "Outstanding Approvals" alert button?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Exchange Coordinator

Used the software for: 3-5 years

### "Overall positive experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 5, 2026

On overall the platform is easy to handle and intuitive. The business trips can be easily booked and it can be a helpfull tool for bigger companies.

Pros

The concierge service works fast and supports you with your help. You do not have to advance money on loan as it works directly with our accounting department.

Cons

The train search and booking can be improved. Unfortunately it still has some difficulties in finding transantional connections.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of HR

Used the software for: 1-3 years

### "Effizienz bei Reisebuchungen und Reisekostenabrechnungen"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2026

Wir haben Lanes & Planes schnell und reibungslos einführen können. Die angebotenen Schulungen waren gut organisiert, Fragen werden schnell beantwortet und wenn es mal eine Beanstandung gibt, werden passende Lösungen gesucht. Es ist eine Erleichterung, Belege digital zu verarbeiten und die automatisierten Prozesse entlasten uns immens.

Pros

Sehr praktisch für Reisebuchungen und Reisekostenabrechnung! Endlich ist alles an einer Stelle für die Buchhaltung und die Mitarbeitenden haben ihre Reisen und Auslagen-/ Reisekostenerstattungen stets im Blick. Die Funktionalität gefällt uns sehr gut, das ist auch der Grund, weshalb wir uns für Lanes & Planes entschieden haben.

Cons

Von der Einführung bis zu den genutzten Services war alles prima. Wir haben keine Beanstandungen und sind sehr zufrieden mit Lanes & Planes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 1-3 years

### "Solides Tool für die Abwicklung von Buchungen und Travel Management mit UX Verbesserungspotential"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 9, 2026

Ich verwende das Tool fast wöchentlich und bin damit in Summe zufrieden. Wir hatten früher mit anderen Plattformen gearbeitet, die weniger nutzerfreundlich waren.

Pros

Einfaches Management aller Reisen, sowohl als Geschäftsführer (gibt mir die Sicherheit, dass sich alle an die Regeln halten) als auch als Nutzer, da ich eine Seite habe auf der ich alles buchen kann und bei komplexeren Buchungen (zB. Dreiecksflügen) auf eine Hotline zugreifen kann, die sehr motiviert und freundlich ist.

Cons

Es gibt einige Details, die stören, die aber keine Dealbreaker sind. Dazu gehört zB kein Hinterlegen von Loyalty Karten von Mietwägen, nicht immer friktionsfrei funktionierende Vorauszahlung bei Hotels (bzw. versuchtes "Upselling" im Hotel mit der hinterlegten Kreditkarte), etwas mühsame MFA mittels link / code, komplexe Abwicklung von nachträglicher Sitzplatzreservierung, Mietwagenvorschläge außerhalb von Flughäfen (muss man jedes Mal ausschalten) und vor allem, unübersichtliche Angebotsliste von Hotelzimmern mit zahlreichen nicht buchbaren Angeboten, die die Reihenfolge verändern.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Sales Manager

Used the software for: 1-3 years

### "Erste Erfahrungen mit dem Lanes&Planes Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 27, 2026

Ich hatte nun das erste mal mit dem Support von Lanes & Planes zu tun, da eine Hotelbuchung von mir im Datum fehlerhaft angelegt war. Trotz das eigentlich keine Stornooption gegeben war, konnte der Support in weniger als 30 Min und das am Abend, klären, dass die Umbuchung doch möglich gemacht wurde.

Pros

Mit Lanes & Planes kann ich schnell und einfach Hotels und die Anreise zu diesen für meinen Geschäftsreisen in einer Plattform buchen und danach auch meine Spesen abrechnen.

Cons

Anfangs muss man sich mit der Nutzeroberfläche, wo man sein Konto findet, etc. kurz auseinander setzen. Wenn man das zweimal gemacht hat, passt das aber. Vereinzelt sind wohl nicht alle möglichen Hotels in Lanes&Planes zu finden, was bisher für mich noch kein Problem dargestellt hat.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Teamleiter Produktion

Used the software for: Less than 1 year

### "Einfach, einfach "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 26, 2026

Ich habe keinerlei Probleme bei der Reiseabwicklung gehabt und der Support für Probleme bei der Anmeldung ist auch sehr schnell und hat die einzelnen Schritte gut erklärt.

Pros

Super einfache Abwicklung und gute Suchfunktion. Der Support ist wirklich flott und mir wurden sehr detaillierte Schritt für Schrittanleitungen zugesendet.

Cons

für Portale wie Airbnb ist eine extra Anmeldung erforderlich, allerdings ist das nur ein kleines Manko, danach funktioniert alles einwandfrei.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Engineering Manager

Used the software for: Less than 1 year

### "Zum ersten Mal ausprobiert und direkt zufrieden"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 18, 2026

Ich bin sehr zufrieden. Ich habe das erste Mal Lanes & Planes genutzt und freue mich darauf, die nächste Reise darüber ebenfalls zu buchen.

Pros

Alles aus einer Hand, und die Bezahlung wird direkt über die Platform mit meiner Firma geklärt. Ich kann reisen, und muss mich nicht mit dem Einreichen der Rechnungen herumschlagen. Die Filtermöglichkeiten bei den Flügen haben mir gut geholfen.

Cons

Kein wirkliches L&P Thema, aber aus der Vielzahl aus Hotels zu wählen war schwierig. Ich brauchte lange, um mich zu entscheiden. Letztendlich waren die 30min die die Auswahl reserviert bleiben vorbei, und ich musste neu anfangen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Portfolio Manager

Used the software for: Less than 1 year

### "Very fast and good support during travel disruption"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 18, 2026

Pros

Very fast personal response after a travel disruption and offers of rebooking, refund or additional support.

Cons

I don´t have any bad experience that I have noticed. Overall a very easy and helpful process of booking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/183676/Lanes-Planes/reviews/)

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