# Lanes & Planes Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lanes & Planes Software - reviews, pricing plans, popular comparisons to other Expense Report products and more. Source: https://www.capterra.com/p/183676/Lanes-Planes --- # Lanes & Planes Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lanes & Planes ## What is Lanes & Planes? Lanes & Planes is a leading provider of digital solutions for business travel and expense management. The Munich-based company offers an end-to-end-platform that digitally maps the entire process from travel booking to invoicing and analysis. With Lanes & Planes, companies reduce their travel costs by up to 30 %, automate processes, and ensure convenient and safe business trips for their employees. Over 1,400 companies from all sectors, including Enpal, Personio and edding, already use Lanes & Planes for their business travel management. ## What is Lanes & Planes used for? [Travel Management](https://www.capterra.com/travel-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Airline Reservation System](https://www.capterra.com/airline-reservation-system-software/) Top alternative Featured Overall rating Based on 685 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Pros & cons Responsive and solution-oriented support Integrated travel expense platform Occasional usability frustrations Inconsistent and higher pricing Starting price €95 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lanes & Planes?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.lanes-planes.com&name=Lanes & Planes) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lanes & Planes 4.6 (685) VS. [4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price €95 Usage Based, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (685) Ease Of Use 4.9 (4,835) Value For Money 4.4 (517) Value For Money 4.8 (3,686) Customer Service 4.9 (667) Customer Service 4.7 (3,971) ## Lanes & Planes alternatives [4.3 (2,257)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (423)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (212)](https://www.capterra.com/p/169591/TripActions/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (1,215)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/183676/Lanes-Planes/alternatives/) ## FAQs about Lanes & Planes Overview ### What problems does Lanes & Planes solve? Lanes & Planes solves fragmented business travel workflows by combining trip booking, approvals, itineraries, receipts, and expense reporting in one platform. It reduces manual coordination, policy-checking, out-of-pocket spending, and back-and-forth emails. Frequent travelers, travel managers, office admins, and finance teams benefit most from faster bookings, clearer cost visibility, and less paperwork. Answer based on 495 reviews Overview ### Which roles and teams benefit most from Lanes & Planes? Lanes & Planes is most used by consultants, sales teams, project managers, and office or executive support staff who coordinate frequent business travel and expenses. Operations leaders, department heads, and executives use it to centralize bookings, streamline approvals, track travel spend, and keep itineraries organized across client, project, and team workflows. Answer based on 685 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Lanes & Planes built for? Lanes & Planes is designed for companies of all sizes, with the largest share of reviewers from small businesses at 46%, followed by midsize companies at 38%. It is used most in Information Technology and Services at 18%, with additional presence in Computer Software at 5% and Financial Services at 3%. Answer based on 685 reviews Features and Usability ### What are the key features of Lanes & Planes? Lanes & Planes includes core travel management features like hotel booking, trip booking for flights and trains, and mobile booking in one platform. It also offers travel expense management with receipt upload and reimbursement workflows, plus differentiators such as approval workflow, policy management, accounting integration, and real-time notifications. Answer based on 477 reviews Integrations ### Which third-party tools and platforms does Lanes & Planes integrate with? Lanes & Planes integrates with 10 third-party tools, including Personio for employee data sync, Google Workspace, Microsoft Azure, Microsoft Entra ID, DATEV Audit, DATEV Data Analysis, Diamant/4, Proalpha, Sage 100, and Veda. These integrations span identity management, finance, HR, and productivity systems. Answer based on 56 reviews Getting Started and Support ### How easy is it to onboard and train a team on Lanes & Planes? Lanes & Planes is generally quick to roll out, with low implementation effort and training available through in-person sessions, live online training, webinars, documentation, and videos. Most employees and nontechnical users get started quickly, while account admins benefit from an initial walkthrough. Reviewers note repeated tutorial pop-ups and some overly basic videos. Answer based on 11 reviews Getting Started and Support ### What customer support options does Lanes & Planes offer, and how do users rate the experience? Lanes & Planes offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users usually describe support as fast, helpful, and solution-focused, with same-day replies common and strong assistance during rebookings or urgent issues, though some mention occasional chat delays and reliance on support for certain booking edge cases. Answer based on 274 reviews Security ### How does Lanes & Planes handle data security and access control? Lanes & Planes uses two-factor authentication, individual role permissions, and company travel policy controls to protect access while letting employees manage their own travel within set limits. Reviewers also describe bookings as secure and legally compliant. Some note that 2FA can feel cumbersome, inconsistent across app and web, and occasionally unreliable. Answer based on 13 reviews Hotel booking ### How well does Lanes & Planes handle hotel booking? Lanes & Planes makes hotel booking easy for business travelers by combining search, booking, approvals, and billing in one place. Many teams like the clear overview, map view, filters, and prepaid options, while some users find hotel results crowded, loading times slow, and certain booking details harder to manage. Answer based on 477 reviews ## Who uses Lanes & Planes? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 138 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 138 reviews Sales & Business Development 21% Sales & Business Development 21% Administrative 18% IT & Software Development 12% Finance & Accounting 8% Others 41% Top industries Based on 138 reviews Information Technology and Services 53% Computer Software 14% Wholesale 11% Automotive 11% Other 11% ## Pros and Cons Responsive and solution-oriented support 97% positive reviews out of 242 Most reviewers find customer support highly responsive, knowledgeable, and consistently helpful for resolving travel-related issues. Maria C. Working Student Human Resources, 51 - 200 employees. "Very helpful, every-time I go in contact with the platform with questions or need for help they came back at me super quick, most times at the same day." Occasional usability frustrations 39% negative reviews out of 64 Some reviewers describe bugs and issues like confusing notifications, cumbersome authentication, and inconsistent mobile functionality. Integrated travel expense platform 94% positive reviews out of 101 Most users report travel expense management streamlines booking, reporting, and reimbursement, saving significant time and effort. Phil V. Head of Ecommerce, 501 - 1,000 employees. "As an expense reporting tool, very easy to create and submit expense reports intuitively with minimal effort." Inconsistent and higher pricing 35% negative reviews out of 62 Some users say pricing can be confusing, occasionally higher than competitors, and not always accurately displayed during booking. Sarang P. Head of Global Automation, 5,001 - 10,000 employees. "Another disadvantage because its enterprise level service, the cheapest direct flights are not shown sometimes." Efficient travel concierge assistance 97% positive reviews out of 29 Most reviewers describe the concierge service as quick, reliable, and valuable for handling individual travel requests. Limited train booking features 68% negative reviews out of 34 Most reviewers indicate train connection booking lacks seat selection, comprehensive routes, and flexible transfer time adjustments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.7 (491) 94.30% of 491 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.6 (390) 90.00% of 390 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Mobile Access 4.5 (369) 80.76% of 369 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Expense Tracking 4.4 (259) 72.97% of 259 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Approval Workflow 4.4 (184) 68.48% of 184 reviewers that rated this feature as important or highly important Route documents and other data through one or more stakeholders for review and approval Real-time Alerts 4.4 (182) 72.53% of 182 reviewers that rated this feature as important or highly important Receive notification of issues as soon as they occur Lanes & Planes 37 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Create, update, and manage bookings, itineraries, and reservations Create budgets based on historical data and future projections Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Gateway through which employees can access the system Integrate with existing ERP systems Attaching relevant receipts or supporting documents to submit expenses for reimbursement Monitor and record expenses such as purchases or charges incurred Captures invoice data and maintains comprehensive records for auditing and reporting purposes Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Access the system via a mobile application Scan and upload receipts to a central database using a mobile device Manage and handle various international currencies Book meetings and appointments through a website or digital platform Create, manage, and track policies and procedures within an organization Organize and manage all processes/procedures involved in purchasing goods and/or services Receive notification of issues as soon as they occur Notifications that are delivered to users as soon as an event occurs Upload, track, and submit receipts in a central database Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Establish limitations based on certain conditions Review and uncover trends in spending activity Set allowances and ensure employees don't spend more than the allotted amounts Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (685) 4.4 Based on 685 reviews ## Pricing Value for money 4.4 (517) Free Trial Basic €95.00 Usage Based,Per Month Value for money 4.4 (517) 4.4 Based on 517 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[ Personio](https://www.capterra.com/p/158622/Personio/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ OAuth](https://www.capterra.com/p/172922/OAuth/)[ DATEV Audit](https://www.capterra.com/p/217238/DATEV-Audit/)[ Diamant/4](https://www.capterra.com/p/217748/Diamant/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (667) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (667) 4.9 Based on 667 reviews ## User reviews Overall rating 4.6 Based on 685 reviews Filter by rating 5(446) 4(230) 3(8) 2(1) 1(0) Mentioned topic Sorted by most recent DD Daniel D. Exchange Coordinator Education Management ### "Overall positive experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 29, 2026 On overall the platform is easy to handle and intuitive. The business trips can be easily booked and it can be a helpfull tool for bigger companies. Pros The concierge service works fast and supports you with your help. You do not have to advance money on loan as it works directly with our accounting department. Cons The train search and booking can be improved. Unfortunately it still has some difficulties in finding transantional connections. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Larissa D. Head of HR Information Technology and Services ### "Effizienz bei Reisebuchungen und Reisekostenabrechnungen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Wir haben Lanes & Planes schnell und reibungslos einführen können. Die angebotenen Schulungen waren gut organisiert, Fragen werden schnell beantwortet und wenn es mal eine Beanstandung gibt, werden passende Lösungen gesucht. Es ist eine Erleichterung, Belege digital zu verarbeiten und die automatisierten Prozesse entlasten uns immens. Pros Sehr praktisch für Reisebuchungen und Reisekostenabrechnung! Endlich ist alles an einer Stelle für die Buchhaltung und die Mitarbeitenden haben ihre Reisen und Auslagen-/ Reisekostenerstattungen stets im Blick. Die Funktionalität gefällt uns sehr gut, das ist auch der Grund, weshalb wir uns für Lanes & Planes entschieden haben. Cons Von der Einführung bis zu den genutzten Services war alles prima. Wir haben keine Beanstandungen und sind sehr zufrieden mit Lanes & Planes. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reasons for choosing Lanes & Planes Reisekostenmanagement war nicht enthalten Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alexander M. S. CEO Information Technology and Services ### "Solides Tool für die Abwicklung von Buchungen und Travel Management mit UX Verbesserungspotential" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 1, 2026 Ich verwende das Tool fast wöchentlich und bin damit in Summe zufrieden. Wir hatten früher mit anderen Plattformen gearbeitet, die weniger nutzerfreundlich waren. Pros Einfaches Management aller Reisen, sowohl als Geschäftsführer (gibt mir die Sicherheit, dass sich alle an die Regeln halten) als auch als Nutzer, da ich eine Seite habe auf der ich alles buchen kann und bei komplexeren Buchungen (zB. Dreiecksflügen) auf eine Hotline zugreifen kann, die sehr motiviert und freundlich ist. Cons Es gibt einige Details, die stören, die aber keine Dealbreaker sind. Dazu gehört zB kein Hinterlegen von Loyalty Karten von Mietwägen, nicht immer friktionsfrei funktionierende Vorauszahlung bei Hotels (bzw. versuchtes "Upselling" im Hotel mit der hinterlegten Kreditkarte), etwas mühsame MFA mittels link / code, komplexe Abwicklung von nachträglicher Sitzplatzreservierung, Mietwagenvorschläge außerhalb von Flughäfen (muss man jedes Mal ausschalten) und vor allem, unübersichtliche Angebotsliste von Hotelzimmern mit zahlreichen nicht buchbaren Angeboten, die die Reihenfolge verändern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Heiko M. Sales Manager Computer Software ### "Erste Erfahrungen mit dem Lanes&Planes Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 26, 2026 Ich hatte nun das erste mal mit dem Support von Lanes & Planes zu tun, da eine Hotelbuchung von mir im Datum fehlerhaft angelegt war. Trotz das eigentlich keine Stornooption gegeben war, konnte der Support in weniger als 30 Min und das am Abend, klären, dass die Umbuchung doch möglich gemacht wurde. Pros Mit Lanes & Planes kann ich schnell und einfach Hotels und die Anreise zu diesen für meinen Geschäftsreisen in einer Plattform buchen und danach auch meine Spesen abrechnen. Cons Anfangs muss man sich mit der Nutzeroberfläche, wo man sein Konto findet, etc. kurz auseinander setzen. Wenn man das zweimal gemacht hat, passt das aber. Vereinzelt sind wohl nicht alle möglichen Hotels in Lanes&Planes zu finden, was bisher für mich noch kein Problem dargestellt hat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nils P. Teamleiter Produktion Alternative Medicine ### "Einfach, einfach " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 25, 2026 Ich habe keinerlei Probleme bei der Reiseabwicklung gehabt und der Support für Probleme bei der Anmeldung ist auch sehr schnell und hat die einzelnen Schritte gut erklärt. Pros Super einfache Abwicklung und gute Suchfunktion. Der Support ist wirklich flott und mir wurden sehr detaillierte Schritt für Schrittanleitungen zugesendet. Cons für Portale wie Airbnb ist eine extra Anmeldung erforderlich, allerdings ist das nur ein kleines Manko, danach funktioniert alles einwandfrei. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Martin H. Technischer Leiter Utilities ### "Gutes Werkzeug" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 16, 2026 ein täglicher Begleiter bei meiner Arbeit sowohl als Reisender als auch als Abteilungsleiter für mein Team Pros einfach, schnell und für meine Bedürfnisse geeignet. Alle meine Anforderungen werden durch Lanes&Planes abgedeckt Cons Dass bei meinen Reisefreigaben jedes Mal ein neues Fenster aufgeht. Die APP ist weniger gut aufgebaut, die Website umso besser. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Andras G. Portfolio Manager Utilities ### "Very fast and good support during travel disruption" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2026 Pros Very fast personal response after a travel disruption and offers of rebooking, refund or additional support. Cons I don´t have any bad experience that I have noticed. Overall a very easy and helpful process of booking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Holger F. Engineering Manager Information Technology and Services ### "Zum ersten Mal ausprobiert und direkt zufrieden" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 12, 2026 Ich bin sehr zufrieden. Ich habe das erste Mal Lanes & Planes genutzt und freue mich darauf, die nächste Reise darüber ebenfalls zu buchen. Pros Alles aus einer Hand, und die Bezahlung wird direkt über die Platform mit meiner Firma geklärt. Ich kann reisen, und muss mich nicht mit dem Einreichen der Rechnungen herumschlagen. Die Filtermöglichkeiten bei den Flügen haben mir gut geholfen. Cons Kein wirkliches L&P Thema, aber aus der Vielzahl aus Hotels zu wählen war schwierig. Ich brauchte lange, um mich zu entscheiden. Letztendlich waren die 30min die die Auswahl reserviert bleiben vorbei, und ich musste neu anfangen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jonas J. Project Manager Financial Services ### "Guter Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2026 Pros Der Kundenservice ist sehr gut. Kurze Wartezeiten und kompetenter Service, der auch kurzfristige (Um-)buchungen für Flüge, Bahnfahrten, Hotels etc. vornehmen kann. Cons Innerhalb der Browser-Plattform ist die UI manchmal verbesserungswürdig, beispielsweise ist die Standardsuche immer Flug + Hotel. Wenn man nur einen Flug buchen möchte, ist der entsprechende Button erst nach Flugauswahl und etwas versteckt zu finden. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) Einfachere Bedienung, attraktiveres Pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rainer K. Leiter Gewerbevertrieb Deutschland Renewables & Environment ### "Empfehlenswert - klare Empfehlung" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 11, 2026 Es vereinfacht die gesamte Reiseplanung und die Abrechnung, spart Zeit und sorgt für einen reibungslosen Ablauf. Pros Schnelle und unkomplizierte Bearbeitung. Freundlicher Service. Sehr gute Plattform für Dienstreisen - alle Buchungen von einem Ort. Abrechnung direkt mit der Firma, Mitarbeiter müssen keine Vorkasse leisten Cons Bisher noch keine negativen Erfahrungen mit Lanes & Planes gemacht. Die mobile App könnte stabiler laufen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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