# Payroll City Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Payroll City Software - reviews, pricing plans, popular comparisons to other Payroll products and more. Source: https://www.capterra.com/p/183697/Payroll-City --- # Payroll City Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Payroll City ## What is Payroll City? Cloud-based payroll processing solution that helps businesses with PoS integrations, reports, benefits management, and ACA compliance. ## What is Payroll City used for? [Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Payroll](https://www.capterra.com/payroll-software/)[PEO](https://www.capterra.com/peo-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Payroll City?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://payrollcity.com&name=Payroll City) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Payroll City 4.7 (15) VS. [4.3 (1,826)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.3 (1,825) Value For Money 4.8 (13) Value For Money 4.2 (1,488) Customer Service 4.9 (14) Customer Service 4.1 (1,558) ## Payroll City alternatives Highest Rated [4.9 (4,645)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,934)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,193)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Benefits Management Record employee's benefit plans and selections throughout career progression Calendar Management Track and manage schedules and meetings via an integrated calendar Payroll City 26 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Record employee's benefit plans and selections throughout career progression Track and manage schedules and meetings via an integrated calendar Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Plan, pay and track business related expenses. Generate reports to assess the financial performance of an organization Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Measure and track time including hours worked and paid time off (PTO) Request, track, and manage time off requests and vacation time A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.6 (15) 4.6 Based on 15 reviews ## Pricing Value for money 4.8 (13) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.8 (13) 4.8 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(12) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DL Dan L. Recruiter/Owner Staffing and Recruiting ### "Payroll with ease" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 26, 2020 ease of use and customer service. Pros My company is relatively new with this system however we really like the customer support. They are always there when needed for any issues or learning curves. Cons We have not used the software long enough to make a fare evaluation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Business Owner Education Management ### "Excellent Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2019 I like working with a small company that is set up so that when I have a question or concern, I can reach out to the same person who will answer my questions promptly and accurately. Pros I like the ease of use and the customer service. Cons I don't have any significant dislikes with the company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WG Wendy G. manager Restaurants ### "Review for Payroll City" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2019 Excellent. Pros Payroll City is always accommodating to what we need and always willing to help with solutions to any questions or problems. The staff is very knowledgeable, professional, willing to help, and friendly. Ask for rep she is the best!!! Cons There is nothing I dislike about the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IH Ivan H. President Financial Services ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2019 A good payroll company needs to be a lot more than just software. The team is like an extension of my own company. When I call they answer the phone and quick to resolve any issues that arise. Whatever I need they are on it. Pros Very easy to use, customer service is great. Easy interface. Love the way it imports every single paycheck into my quick books software. Cons Nothing bad to report. Haven't had any problems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Shannon A. Business Manager Health, Wellness and Fitness ### "Quality Build" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2019 I have had numerous interactions with Payroll City and I have never had a bad experience. Everyone in the office is friendly and helpful. Pros The user interface is simple and intuitive. It is clear that the end user experience was a top priority! Cons I have not had any issues with this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HB Heidi B. Owner Executive Office ### "Payroll City " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2019 I have worked with Payroll City for almost twelve years, and had numerous individual payrolls for multiple businesses. I can access the site and their software easily, even from my smartphone. Every time I call for support, a real live human being answers the phone and helps in any way I need. Their reporting on behalf of my payroll has never been in error with Government agencies. (With the larger payroll companies, there were errors periodically and I could not get the support I needed.) That was the initial reason I switched to Payroll City and still am pleased with that choice all of these years later. Pros I can easily make changes and updates to our payroll as well as access past records when necessary. The reports are clear and easy to interpret. Access from my smartphone is a plus when I'm not near my computer or when traveling. Cons Accessing certain reports is challenging for me, however, I believe that is mostly my lack of tech knowledge. If I don't use a feature often, and it is not familiar to me, I have difficulty navigating to a specific report. However, all it takes is a phone call to walk me through the process to access what I need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RF Randall F. Owner Food & Beverages ### "Payroll made Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 22, 2019 Great Business...Have referred to many other Companies in my boat. Pros I Love the Business...Payroll City is an awesome outfit to work with. Quick..friendly and and accurate. Thank You. The Data Entry Software is pretty friendly. Could use a few little tweeks. But Overall Satisfied. Cons Password stuff to sign in seems to be a bit much. But better safe than sorry I guess. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Judi M. Controller Real Estate ### "Best company ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2019 Payroll processing is easy and affordable. Staff is uniformly helpful, friendly and well informed. In over 8 years I've had no complaints. Their software/website upgrades were smooth transitions - well planned and with excellent support. Pros easy to use and understand; excellent support from Payroll City Cons The only thing that comes to mind is regret that I did not find Payroll City sooner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director of Business Development Real Estate ### "So Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 22, 2019 I'm so happy after transferring our payroll to Payroll City. They have been supportive and educational. They are extremely helpful and the entire staff is knowledgeable and kind. AND they are saving me money!!! Pros There are multiple access points to the same functions, which makes it easier to use based on how you like to find information. Cons Just needed a little coaching on how to do some specific tasks, but support was SUPER helpful and walked me right though what I needed to do! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mikie H. Gm Retail ### "Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2019 Payroll City Is Great Any Problems We Have Either Our Fault Or Theirs We Call And They Do Whatever They Need To Fix The Issue! Pros Easy To Use! Employee's Have Access To All There Information They Need For Taxes, Easy To Upload Payroll! Great System Great Company! Cons Don't Really See Any Cons With This Software Or Company! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183697/Payroll-City/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)