# Payroll City Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Payroll City Software - reviews, pricing plans, popular comparisons to other Payroll products and more.

Source: https://www.capterra.com/p/183697/Payroll-City/pricing

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# 

 Payroll City Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Payroll City

## What is Payroll City?

Cloud-based payroll processing solution that helps businesses with PoS integrations, reports, benefits management, and ACA compliance.

## What is Payroll City used for?

[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Payroll](https://www.capterra.com/payroll-software/)[PEO](https://www.capterra.com/peo-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Payroll City

4.7 (15)

VS.

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (15)

Ease Of Use

4.3 (1,819)

Value For Money

4.8 (13)

Value For Money

4.2 (1,484)

Customer Service

4.9 (14)

Customer Service

4.1 (1,554)

## Payroll City alternatives

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Benefits Management

Record employee's benefit plans and selections throughout career progression

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Payroll City 26 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Record employee's benefit plans and selections throughout career progression

Track and manage schedules and meetings via an integrated calendar

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Plan, pay and track business related expenses.

Generate reports to assess the financial performance of an organization

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Measure and track time including hours worked and paid time off (PTO)

Request, track, and manage time off requests and vacation time

A set of processes to optimize the productivity of its employees

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Features

4.6 (15)

4.6

Based on 15 reviews

## Pricing

Value for money

4.8 (13)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (13)

4.8

Based on 13 reviews

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## Support, customer service and training options

Customer Service

4.9 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (14)

4.9

Based on 14 reviews

## User reviews

Overall rating

4.7

Based on 15 reviews

Filter by rating

5(12)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DL

Dan L.

Recruiter/Owner

Staffing and Recruiting

### "Payroll with ease"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 26, 2020

ease of use and customer service.

Pros

My company is relatively new with this system however we really like the customer support. They are always there when needed for any issues or learning curves.

Cons

We have not used the software long enough to make a fare evaluation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Owner

Education Management

### "Excellent Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2019

I like working with a small company that is set up so that when I have a question or concern, I can reach out to the same person who will answer my questions promptly and accurately.

Pros

I like the ease of use and the customer service.

Cons

I don't have any significant dislikes with the company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WG

Wendy G.

manager

Restaurants

### "Review for Payroll City"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2019

Excellent.

Pros

Payroll City is always accommodating to what we need and always willing to help with solutions to any questions or problems. The staff is very knowledgeable, professional, willing to help, and friendly. Ask for rep she is the best!!!

Cons

There is nothing I dislike about the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IH

Ivan H.

President

Financial Services

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2019

A good payroll company needs to be a lot more than just software. The team is like an extension of my own company. When I call they answer the phone and quick to resolve any issues that arise. Whatever I need they are on it.

Pros

Very easy to use, customer service is great. Easy interface. Love the way it imports every single paycheck into my quick books software.

Cons

Nothing bad to report. Haven't had any problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Shannon A.

Business Manager

Health, Wellness and Fitness

### "Quality Build"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2019

I have had numerous interactions with Payroll City and I have never had a bad experience. Everyone in the office is friendly and helpful.

Pros

The user interface is simple and intuitive. It is clear that the end user experience was a top priority!

Cons

I have not had any issues with this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

Heidi B.

Owner

Executive Office

### "Payroll City "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2019

I have worked with Payroll City for almost twelve years, and had numerous individual payrolls for multiple businesses. I can access the site and their software easily, even from my smartphone. Every time I call for support, a real live human being answers the phone and helps in any way I need. Their reporting on behalf of my payroll has never been in error with Government agencies. (With the larger payroll companies, there were errors periodically and I could not get the support I needed.) That was the initial reason I switched to Payroll City and still am pleased with that choice all of these years later.

Pros

I can easily make changes and updates to our payroll as well as access past records when necessary. The reports are clear and easy to interpret. Access from my smartphone is a plus when I'm not near my computer or when traveling.

Cons

Accessing certain reports is challenging for me, however, I believe that is mostly my lack of tech knowledge. If I don't use a feature often, and it is not familiar to me, I have difficulty navigating to a specific report. However, all it takes is a phone call to walk me through the process to access what I need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RF

Randall F.

Owner

Food & Beverages

### "Payroll made Easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 22, 2019

Great Business...Have referred to many other Companies in my boat.

Pros

I Love the Business...Payroll City is an awesome outfit to work with. Quick..friendly and and accurate. Thank You. The Data Entry Software is pretty friendly. Could use a few little tweeks. But Overall Satisfied.

Cons

Password stuff to sign in seems to be a bit much. But better safe than sorry I guess.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Judi M.

Controller

Real Estate

### "Best company ever!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2019

Payroll processing is easy and affordable. Staff is uniformly helpful, friendly and well informed. In over 8 years I've had no complaints. Their software/website upgrades were smooth transitions - well planned and with excellent support.

Pros

easy to use and understand; excellent support from Payroll City

Cons

The only thing that comes to mind is regret that I did not find Payroll City sooner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Business Development

Real Estate

### "So Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 22, 2019

I'm so happy after transferring our payroll to Payroll City. They have been supportive and educational. They are extremely helpful and the entire staff is knowledgeable and kind. AND they are saving me money!!!

Pros

There are multiple access points to the same functions, which makes it easier to use based on how you like to find information.

Cons

Just needed a little coaching on how to do some specific tasks, but support was SUPER helpful and walked me right though what I needed to do!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mikie H.

Gm

Retail

### "Software Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2019

Payroll City Is Great Any Problems We Have Either Our Fault Or Theirs We Call And They Do Whatever They Need To Fix The Issue!

Pros

Easy To Use! Employee's Have Access To All There Information They Need For Taxes, Easy To Upload Payroll! Great System Great Company!

Cons

Don't Really See Any Cons With This Software Or Company!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/183697/Payroll-City/reviews/)

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