# Page 15 | AbacusLaw Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is AbacusLaw the right Law Practice Management solution for you? Explore 371 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/18374/AbacusLaw/reviews --- AbacusLaw 3.9 (371) [View alternatives](https://www.capterra.com/p/18374/AbacusLaw/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 15 - Reviews of AbacusLaw ## Showing most helpful reviews Showing 351-371 of 371 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MH Mike H. Attorney Used the software for: Less than 6 months ### "The customer service has been excellent whenever needed. " October 3, 2017 4.0 Coordinated connection. The e-mail connection to the calendar data base saves my e-mails to the specific file. Pros The simplicity of the basic functions and their connection--particularly the calendar billing and e-mail accounts which all used to be separate. Cons The print response. When I hit print it takes almost a minute for anything to come out of the printer and is an annoying delay. Review Source JL Jason L. Attorney Law Practice Used the software for: Less than 6 months ### "Proven. Simple to use. " December 28, 2016 5.0 I first used abacus while at a former firm, and at the time it was basically a calendaring system. It evolved, and I began using it after opening my own office. I have watched it evolve, and there have been significant developments, year after year. It's simple to use and reliable. Pros Simple to use. Solid investment. Excellent customer service. Cons No in person training offered at site in San Diego. Review Source CN Christie N. Attorney Used the software for: 6-12 months ### "Okay for legal software but many other options are better." May 16, 2017 4.0 Pros Nice, clean organization, had a nice summary page that contains insurance info, treatment info, etc. Cons Communications were all heaped together, making it difficult to distinguish emails, phone calls, etc. And their customer service is HORRIBLE. They are quick to say "that's a great question," but can NEVER follow it up with an answer. Review Source JK Janis K. Paralegal Law Practice Used the software for: Less than 6 months ### "Abacus Law review" September 13, 2018 3.0 Pros Customer support and options. It seems like it should be easier to use. Cons The functionality and ease of use. It's overly complicated to schedule appointment, set up rules, input client info, etc. The instruction videos, knowledge base format makes it hard to find answers to seemingly easy problems. Review Source CP Caleb P. legal assistant Law Practice Used the software for: 6-12 months ### "Great Product It is worth your time. " September 25, 2018 4.0 Pros The soft ware is easy to learn with little difficulty curve. The daily tips are great reminders on how to utilize the software. Cons There are time when I cannot login in abacus law or accounting. To solve the problem I have to try to login to accounting then I can login to Law. Review Source JZ John Z. Legal Assistant Law Practice Used the software for: Less than 6 months ### "ABACUS - Very useful and like he many Personal Injury Features" September 7, 2018 4.0 It was OK but could have really used some intial attention from ABACUS Support Team to get conveted from Legacy System and through Go-Live Phase. Pros Calendering Features;Contacts, Reporting, Company Forms, WEB Intake Forms and the Personal Injury Fields, Forms and Reports. Cons It's a little complicated or technical initially. Converting our current and Active Clients took a minute. Also the Product was a little old looking like a DOS or early Windows Program. Needs a new look. Review Source sG stephen G. Used the software for: ### "Good Product" January 5, 2017 4.0 I've been using AbacusLaw for 6 years now and I am generally satisfied with the product. It is not the most user-friendly but it is very customizable, which is the reason I went with it. It is capable of really automating your practice if you take the time to learn to use it and setup the forms. Review Source BV Bryan V. owner Law Practice Used the software for: Less than 6 months ### "Easy setup and user friendly." June 20, 2017 5.0 An efficient client management system. Pros As the owner of a small company, I'm always looking for ways to be more efficient with user friendly products. Abacus is a reliable product, provides good technical support and customer service. Review Source PM Pejman M. Attorney Law Practice Used the software for: Less than 6 months ### "Purchase the product " December 5, 2017 1.0 Cons After two weeks, still no contact from the company. All names used are fictitious white names and they are Indians in India. This is the most ridiculous company I have seen. They should not be selling anything at all. Review Source SR Sam R. Network Engineer Information Technology and Services Used the software for: Less than 6 months ### "AbacusLaw Review" January 15, 2023 4.0 Pros Various and useful features for legal work. Allows to keep files/data organized. Cons Graphical user interface is very dated. Support is not good. Review Source Response from CARET January 17, 2023 Thank you for taking the time to share your feedback, Sam. We really appreciate it. KD Kambiz D. Attorney/Partner Law Practice Used the software for: Less than 6 months ### "Software review " October 30, 2018 4.0 big learning curve without much support. Pros The customization and adoptability, Options Cons learning curve, not enough educational material. The educational material available not updated for current software. Review Source AG Anthony G. Attorney-at-Law Law Practice Used the software for: Less than 6 months ### "Managing client files in Abacus Law " May 11, 2020 4.0 To date I have found the system to be a useful tool with good functionality which enhances the management of client matters. Pros The product is easy to use and provides an effective tool to manage accounts. The next event feature allows one to keep on top of matters to be actioned. Cons I have not experienced any downside to the software todate. Review Source KD Ken D. Used the software for: ### "They are pricing me out" November 15, 2016 3.0 I began using Abacus over 20 years ago. As the years wore on and the company got bigger they began increasing their price going from a purchase product to a license product and now they seek to require a monthly payment per user. The cost is becoming prohibitive for a smaller firm such as mine (5 lawyer firm). I will be looking for an alternative. Pros Performs essential function and is modifiable. Cons Has become too expensive. Review Source JM Jeffrey M. Attorney Law Practice Used the software for: 2+ years ### "Easy to Use" December 12, 2018 5.0 Pros Ease of use. Very intuitive. Customer service is very helpful Cons No complaints. Customer support was able to resolve recent issues in a timely manner Review Source WS W. S. Used the software for: ### "Long Time Usee" July 20, 2015 5.0 I love AbacusLaw. I couldn't get through my day without it. Everything is integrated and I upgraded to Cloud so now I'm totally mobile. Review Source Response from CARET December 9, 2015 Thank you for being one of our valued clients! We are thrilled to hear you have fully automated your practice with AbacusLaw running on Abacus Private Cloud, and we wish you much success! Best, The Abacus Team MB Michael B. Used the software for: ### "Absolutely Fantastic Products!" December 9, 2015 5.0 Abacus Law and Abacus Private Cloud are godsends. I don't have to mess with IT anymore, and the enitre firm is secure and mobile. Our firm runs on Abacus! Review Source Response from CARET January 14, 2016 Mr. Black, we are happy to hear that you have fully automated your practice with AbacusLaw and Abacus Private Cloud. Thank you for being one of our valued clients, we wish you much success! OS Oliver S. Legal Assistant Legal Services Used the software for: I used a free trial ### "AbacusLaw is a bit too confusing for our firm." July 16, 2019 3.0 Overall, we decided not to continue with AbacusLaw. Pros What we liked most about the software was that it can be accessed online and through a server. Cons What we liked least was that it was a bit too expensive and had an overwhelming amount of features. Review Source VH Vince H. Used the software for: ### "Running practice on AbacusLaw for a year now - no complaints" February 24, 2017 5.0 We've been using AbacusLaw since January 2016 and things are going smoothly. I primarily use the system for client management, notes and calendaring. Pros Easy to use with lots of features, integrated into Microsoft Outlook Review Source aM ari M. attorney Legal Services Used the software for: Less than 6 months ### "SO easy to use even i can use it" May 11, 2020 4.0 Pros I like how all the information from my case is always ready Cons It is easy to save the wrong email or phone # for a client. Review Source TH Tom H. Student/Security Officer Law Practice Used the software for: Less than 6 months ### "Abacuslaw is very user friendly" November 4, 2016 5.0 It is great! Easy to use. It is not cheap, but you get a lot of services for the money. Pros User friendly. Cons The price. Review Source MB Matthew B. Equipping and Discipleship Director Law Practice Used the software for: Less than 6 months ### "Great experience" November 9, 2017 5.0 Pros I interacted with this software only twice but both times were excellent. I didn't know it would be so easy to use the cloud with my lawyer. Review Source Similar Products Featured