# Page 3 | AbacusLaw Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is AbacusLaw the right Law Practice Management solution for you? Explore 371 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/18374/AbacusLaw/reviews --- AbacusLaw 3.9 (371) [View alternatives](https://www.capterra.com/p/18374/AbacusLaw/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of AbacusLaw ## Showing most helpful reviews Showing 51-75 of 371 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EV Erica V. Paralegal Law Practice Used the software for: 2+ years ### "Abacus for the Paralegal" June 9, 2021 4.0 I am able to update our dockets and manage our monthly client billing with ease. I occasionally get kicked out of Abacus but overall enjoy the software. Pros Creating a docket is simple. We are able to quickly review the attorney notes and provide updates to the clients without having to get the attorney involved. Cons I wasn't involved in any training so I'm sure there are lots of features that our office is not taking advantage of. Review Source RK Richard K. Partner/Owner Legal Services Used the software for: 2+ years ### "Worst Customer Service of Any Company I've Encountered" July 24, 2023 1.0 Started using Amicus Attorney in the mid-1990s. When the pandemic hit, I needed a better optimized program for web/online use, so switched to another product. I kept a stand-alone license of Abacus (Amicus's successor) just to ensure I could access data for cases pending prior to changing case management software products. Once those cases had concluded, I decided to close down Abacus and sent a notice of cancellation. Recently, 10 months after canceling my Abacus subscription, I discovered Caret, which had purchased Abacus, had continued billing me. I called customer service several times, only to be placed on a lengthy hold and then sent to voicemail. Ultimately, I emailed to see if I could stop the charges to my credit card. When I finally got an email response--I have NEVER been able to get anyone at Caret on the phone--I was told I did not give notice far enough in advance to cancel my subscription and that I'd be charged for another year. I advised that was unacceptable as I had an email from September 2022 informing Abacus that I was canceling my subscription. Unable to obtain an adequate response, I called my bank and instructed it not to allow any further charges from Caret. My bank complied. Eventually, after exchanging dozens of emails with a Caret representative--my pleas for a phone call went unanswered--Caret finally acknowledged that my cancelation request had been processed. Even so, attempts to charge my card persist. This company is the WORST! Pros Searchability of contacts and communications Cons Clunky web functionality and user experience. Review Source NK Norm K. Managing Member Law Practice Used the software for: 2+ years ### "Problems with Support " February 15, 2019 3.0 Three of four years ago, I would have given five stars on all categories. Things have changed. In addition, the new owners increased annual license fees 40% last year. Pros It is a comprehensive software product for a law office, with case management, document management and billing. Our firm has been using it for 12 years. Cons The original founder of Abacus had very high standards. Tech support was very good. You could always connect quickly with a knowledgeable tech support specialist. In addition, for the first 7 or 8 years we used it, it was virtually bullet proof. It rarely, if ever, had a crash or issue of any kind. In more recent versions, you started to see more crashes or technical problems. But, at least the support was good when needed. The founder sold the company a couple of years ago. They acquired Amicus, several other products and most recently HotDocs. The quality of their tech support has significantly deteriorated. For example, we had a crash using the billing component, with a window that popped up with an error code this morning at roughly 9:00 a.m. Called tech support, was on hold for ten minutes, then prompted to leave a message. Left message at 9:10 a.m. this morning. In fact, both I and the user of the workstation left messages. It is 3:15 p.m. and Abacus has not called back. Review Source FN Frank N. Attorney Law Practice Used the software for: 2+ years ### "Everything was fine until we went to the Abacus Private Cloud" January 24, 2018 2.0 Check out other options if you want a cloud bases case management program before going with APC. I am waiting for my 5 year contract to expire and then reevaluate my options. I would like to have more control over "my cloud" and have local, on the scene tech support like we used to enjoy before we were forced to upgrade to APC, or else pay a high price for non-supported, prior versions of the software. Pros It is nice to be able to access the case management software through the cloud. It allows you to take you work with you where ever you go - which can be a good thing or a bad one. Cons Abacus Private Cloud does not play well with anything but MS Office 365. I had to buy a more expensive version of Dragon Naturally Speaking Legal and there is such a lag between dictation and text, that the Dragon software never gets used. We also use Essential Forms for our Judicial Council Forms in CA. APC tech support has left me hanging for over 2 weeks, and countless hours trying to figure out software that they had previously installed on their server for our use. It also seems like every time I call support to change something, there is a horrendous charge. Review Source BS Barb S. Owner/Paralegal Legal Services Used the software for: 2+ years ### "Great Salesmen, Terrible Service - a business liability" September 20, 2017 2.0 Time capture for billing, full accounting software. Pros Strong database with a lot of features and the unique Outlook add-in to bill emails straight into the integrated accounting software. The add-in will make you very dependent really quickly if you bill for time reading and responding to emails. Cons Horrible support and inaccurate sales information. Each time there is an update, we had to end up calling in to fix the problem. If we were lucky, we got an experienced tech. Otherwise we ended up going through several until the problem was fixed. We would spend hours on the phone each time for days in a row and the problems would completely prevent us from working for a day or more. The down time was costing us too much money and client retention issues. Finally after 5 years we had enough and cancelled the program based upon the original salesman's representations that we paid for the program for 2 years, then after that we could pay for maintenance but we would have a usable stand alone program. We found out that is untrue when we cancelled. We were not given the opportunity to retrieve our information, billing or financials unless we paid for a month-to-month account and tech fee. In response, the company would not return our phone calls. Review Source LS Louise S. Costs Lawyer and North West Regional Manager Law Practice Used the software for: 6-12 months ### "Ongoing diffciulties" August 17, 2018 3.0 As usual, Customer support was very helpful. He called when he said he would and did his best to resolve the issues over which he had control. Where the issues related to Amicus and he could not resolve them himself, he has pointed me in the right direction so that at least I can try to get them resolved in the future if he can’t do so whilst I am on annual leave. In my view, Customer support assistance is really the only redeeming feature of the support provided, with no one else showing any real interest in helping me. The product could be excellent but is let down by speed and support issues. Now I only bother to contact Customer support as he is the only person who has really shown any interest in trying to resolve issues. Pros The product has a number of useful features which make it good for use in legal work. The ability to store all documents and correspondences within a file and send them by email or move them to different files are excellent, as is the ability to generate template documents and amend as necessary Cons The product is often slow and cumbersome to use, with numerous glitches which never seem to get resolved. we are based in the UK and were told that we would have 24 hour support, but this simply hasn't happened. I have had some issues with Outlook, copying and pasting and documents not attaching to emails for three months now and, whilst Customer support has made every attempt to try and sort these out, he is only able to do so during US working hours (which means from around 3pm UK time) and, despite his commitment and many efforts, the problems are still not resolved which, I understand, is because there is a bug for which there is so far no fix. Review Source JL Julie L. Paralegal Law Practice Used the software for: 2+ years ### "Would like more training (i.e. a weekly "how to" e-mail that is short and sweet with something abacus offers curtailed to how company uses the product would be nice." August 29, 2018 5.0 The out of the ordinary task I was assigned frustrated me for several hours before I reached out for assistance. But when I did reach out, the assistance was there. It was something I could do, I just needed guidance. The executive from Abacus not only guided me through the process, but he explained what I was doing as we worked through to completion of the task and how it worked so I could easily do on my own the next time. Today, I had to go back in and add another search element and was able to do so without the frustration as before. I understood how it worked, and to clone what was already working so I didn't lose what had been done but improved upon it. Thank you very much for the help AND suggestion to clone before editing! Pros It combines calendar (both legal and non-legal), accounting and legal / case management into one area. Legal forms are updated regularly. Notes can be made addressing each case progress and conflict of interest checks are easily manageable. Automatic population is convenient when working on new matters under regular clients. The help line has always been quick, easy and convenient. Every person I have ever spoken with has been of great assistance, without hesitation. Thank you. Cons It is difficult (for me) to figure out the help through the on line directions to complete an out of the ordinary task. Review Source MPM M Patricia M. Manager Law Practice Used the software for: Less than 6 months ### "DO NOT FALL FOR THIER EXCELLENT SALES PITCH" November 29, 2016 1.0 This was probably the worst decision I have made in my 38 year career. Our firm is still not operational and we've been working with them for six months. The main issue is that Abacus will not connect from San Diego to Colorado: the internet based program shuts down suddenly and your work is missing if you have not saved it on your server (outside of the Abacus program). This is a problem if you are on a deadline. When we brought that to Abacus attention, they blamed a third party connection. We had our IT guy call the third party but because we are not customers of the third party, they would not talk to us. So basically we are paying for a program that does not work AND Abacus wont fix it or even contact the third party with whom they contract for the connection. Furthermore, the migration of my billing program to Abacus billing was a nightmare as Abacus loaded the trust account into the operating account as a credit, i.e. zero in trust. Once they sorted that out, the billing program would not accept payments from clients. My bookkeeper was on the phone with Abacus techs for countless hours trying to work that out to no avail. Finally I sent them a certified letter terminating the contract for cause and guess what? Action! now I had ten technicians working on the multiple issues trying to get it all resolved. But that took time and my attorneys were required to spend literally hours on the phone with these guys. Billable hours lost, meant they did not get their bonuses this month, as well as the firm lost revenue. To make matters worse, the response from Abacus was that it was our fault because our attorneys were non responsive: a complete lie, unless you want to complain that sometimes our attorneys are in court handling actual client matters and cannot be on the phone with them while they are doing actual attorney work. Emails are still floating in cyberspace, not received. Printers don't work. etc etc. My choice is to litigate in another state -- completely untenable. Don't be stupid. Upgrade your server and stick with your current billing program. Pros Great sales pitch. If the program worked, it is a lawyers dream. It doesn't. Cons The program does not connect and shuts down. Then you cannot do anything. It does not operate. Review Source VR Verified Reviewer Founding Member Law Practice Used the software for: 2+ years ### "Support going down hill" February 15, 2019 4.0 I've been 10 year plus user and beta tester; support was excellent before they become AbacusNext. Now they have so many products to support that the level one folks just don't have answers to anything but simple questions. Also you cannot get them on the phone in most cases or if you do it is after a very long wait (up to 30 minutes). Pros Full featured product with links to Outlook. Cons Support used to be excellent when you had a question; due to company growth and buying other business it is no longer possible to get phone support in a timely manner. When you get it and it is complicated issue level one isn't able to solve the problem as in the past. Review Source LG Lauretta G. Legal Assistant/Intake Specialist Law Practice Used the software for: 2+ years ### "Abacus Law Is an Excellent Software Program that Enables Users to Link Important Information" May 11, 2021 5.0 Abacus Law is an important tool that assists with making certain there are multiple ways o access and check information that has been entered. It allows for quick search methods due to various features. Last names care linked to matters, so a potential client file may be entered in names prior to being entered a client in the matters feature. Any entity or person associated with a case can be linked, also providing another method of cross referencing other people associated with an individual case. Linked emails provides another easy way to check emails sent regarding a specific client. Pros Once client information is entered, other information may be linked and is very helpful when looking up a memo, phone message , email etc. for each client. Once an appointment is scheduled, it also is linked to the events feature, so the program allows for multiple ways to check that important information is stores and is accessible. Cons At this time the features provided are working well to allow for ease of sending messages, linking client information and researching stored client information. Review Source VR Verified Reviewer Associate Law Practice Used the software for: 2+ years ### "Straightforward legal calendaring software" May 3, 2019 4.0 Pros Simple calendaring software, which is all I need to schedule upcoming hearings and deadlines. I don't really use the bells and whistles beyond that. Cons No real cons. My use isn't that in depth, but it works well for the simple calendaring that I use it for. Review Source Response from CARET May 6, 2019 To our valued client, Thanks so much for taking the time to review AbacusLaw. It's very important to us to create a good user experience for our end users, so we're glad to hear we're delivering on that promise. Thank you for your patronage. We look forward to being of service for many years to come. Best, Katie Ternes Marketing Coordinator AbacusNext (858) 882-4882 ES Esther S. Attorney Law Practice Used the software for: 2+ years ### "Do NOT BUY IT" May 10, 2017 1.0 I am in the process of finding a different database. I pay almost money per month for technical support. I have been waiting for a week for an answer back from them currently. When they did the update it converted all the date of births to 2000 .... so if you were born in 1995 it shows your date of birth 2095. They tried to tell me a year ago that my contract had expired and wanted me to sign another 5 year contract. I was willing to sign a 3 year and they refused. They continued to charge my credit card for their support after that date. Turns out I did have another year with them and my contract was not expiring. They are HORRIBLE!!! Pros It's a database. It does what it is supposed to do... when it is working. However, it is impossible to get technical service. Cons Technical support is non-existent. I have tried multiple times to get an answer to a simple problem, and have been told everything from I don't have a contract with them to it's not their problem. Instead of attempting to help, they smart off and are rude and ridiculous in their responses. My IT people were working with abacus to install an update. It did not work and abacus did not respond to calls or emails for a full week. Then after refusing to get off the phone until someone spoke to me, the guy said they just needed to do a couple things and would I like him to do it then. Thirty minutes later it was working. We spent an entire week without it because they simply would not respond to us. They kept saying someone else had our account but that person was always on the phone with another customer, Managers did not return my phone call either. Review Source SC Salvatore C. legal Logistics and Supply Chain Used the software for: 6-12 months ### "Discreto" May 17, 2023 4.0 Valuto un'esperienza positiva, nel complesso il software ha soddisfatto le mie aspettative e le necessità della mia azienda Pros Il software è risultato facile da installare e da utilizzare, l'interfaccia è intellegibile, le funzionalità complete per ciò che concerne l'utilizzo dell'agenda legale e l'organizzazione dello studio nel suo complesso. Cons Sincronizzazione complessa con il calendario Google, periodo di prova piu lungo in considerazione del fatto che come ogni nuovo software vi è bisogno di un periodo di apprendimento. Review Source Response from CARET May 23, 2023 Salvatore, thank you for taking the time to share your experience with AbacusLaw. We really appreciate it. MW Michael W. Office Manager Law Practice Used the software for: 2+ years ### " AbacusLaw is Essential for Saving Time and Money" August 28, 2018 5.0 Our experience with AbacusLaw has been very beneficial in keeping matters organized and running smoothly. And also, knowing that if any issue should arise, it will be promptly seen to by their very capable IT team, which may be what makes AbacusLaw essential. Their team is always courteous and ready to serve you in a timely manner. As far as the software itself, there is rarely a problem. Pros Organization is key, so being able to link matters with the calendar and pull up events with so little effort makes my job much easier. I cannot imagine running a law firm without this program. It makes all the difference when you are in the business of billing clients based on time spent on their particular matter. The full scope of events, dates, time and time spent are at the ready, saving a tremendous amount of time. AbacusLaw is incredibly functional. This software has it all, and I feel that our small firm isn't implementing the software to it's fullest capabilities. This is apparent as there are helpful suggestions each morning when I login and go to my calendar. Cons There is little to not like about the software. I suppose if it were free and could read my mind, but... Review Source DV David V. Owner Law Practice Used the software for: 2+ years ### "Worst Customer Service Ever. Overcharged me. Kept charging me after I cancelled service." May 23, 2017 1.0 It allowed us to move from a paper calendar to a electronic one. I cannot think of anything that is an upgrade from paper files except that. Pros Our needs were minimal and this software met most of those minimal needs. Cons Screens are not customizable. We asked repeatedly for the ability to make custom buttons so that we could execute tasks on each Client without going through their rigorous protocols. After several years and release updates, custom buttons never made it. It seems they don't want users to alter the product so that it best fits the users needs. They are very rigid. At the term of our contract they began billing me at 4 times our agreed rate with no notice. Not once did they disclose the amount they were going to charge and it cannot be found anywhere in their emails, website, etc. For that matter, they could have charged me $1 million a month. In any event, when I told then I did not want do business with such a dishonest company and cancel any service agreement with them, they kept charging my bank card. I finally had to cancel my bank card to stop the charges. Worse than AOL and Comcast. Review Source SK Schawnne K. Project Director Legal Services Used the software for: 2+ years ### "The Best Legal Software" January 23, 2020 5.0 Our intention was to keep our law project as paperless as we could and AbacusLaw plays a big part in allowing us to achieve this goal. Pros What I like most about AbacusLaw is how user-friendly it is and how we were able to use it to keep the project organized on a daily basis. It is a complete package. Cons I think I liked everything about AbacusLaw. I cannot think of any problem that I had with the software. Reason for choosing AbacusLaw We went with AbacusLaw because of how the software offered a complete package at a price we could afford. It allowed us to accomplish our goals and did not hinder our work in anyway I can think of. Review Source Response from CARET January 28, 2020 Thank you so much for your thoughtful review, Schawnne. We're glad AbacusLaw has helped your organization meet its goal of going paperless, and that you've found the product easy to use. We appreciate you sharing your experience with us and the Capterra community! All the best, The team at AbacusNext DC Dominic C. Partner Law Practice Used the software for: 2+ years ### "Abacus" May 12, 2021 5.0 Great case management solution. Makes practice automation much easier. I've been a user since 2006 because it works! Pros Abacuslaw is easy to use (even for lawyers), easy to setup and provides a central case management solution incorporating everything our practice needs from document generation and management, diary/calendar (rules-based features too to help with case workflow), email integration, etc. It is versatile enough to keep us on top of our litigation work (95%) of our practice, but we can also customize its features to handle our estates/real estate files. Keep up the good work. Cons I generally hate software that requires an ongoing subscription or nickels and dimes you for every added feature, but Abacuslaw is tolerable in that regard. Reason for choosing AbacusLaw More customizable than Amicus, more user friendly than Time Matters, less expensive than Saga Review Source TW Travis W. Used the software for: ### "I feel like I was misled--Abacus Private Cloud has issues" June 3, 2016 1.0 I first purchased the gold edition of Abacus two years ago and installed it locally. It had its quirks, but we were satisfied overall. A few months in, though, it started crashing frequently during billing and time entry--every 4-5 time tickets and every 3-4 bills rendered. We spent more time re-starting the software than it took to render all of our bills. Abacus IT couldn't figure it out. Then it started to 'forget' the database location and we had to be on the phone with Abacus IT about once a week so they could fix it remotely. When Abacus couldn't figure out why it kept crashing, they guessed it was an incompatibility issue with our brand-new server and suggested we move to Abacus Private Cloud. Sounded fine. They housed and maintained the hardware and we didn't need server IT. Of course, the price went up by 200%. Seemed like a fair trade-off at first. Despite the representations as to stability and savings, it got worse. Our first billing run on APC crashed the software more frequently than it had on our own server. The next billing run was worse. It crashed after nearly every generated bill. At best the software would crash fewer than two dozen times during a billing run, no matter what IT tried to do. Finally, they just blamed it on us. It hasn't been fixed entirely to this day. To add insult to injury, we were told out of the blue that our virtual server was running low on storage space. We removed everything we could think of that we'd put on it and it still ran low. Abacus billed us for additional storage space despite our efforts, without explanation as to where the issue lay or any attempts to help. E-mails to IT were met with silence. Barring some sort of miracle, I cannot wait until our contract is up so I can cancel the agreement. It's ludicrously expensive for what it is and how often it fails to work, and all of the time spent with IT has cost more work hours than I want to admit. It's clunky, quirky, crashes frequently, and the software is unstable no matter which platform or hardware is in use. And buyer beware--Abacus doesn't guarantee the software will work and the cancellation penalty is essentially the equivalent of the value of your remaining contract. I am extremely unhappy with Abacus and feel like I was misled on the initial purchase, and misled again when told that switching everything to the cloud would improve stability. Review Source ML Michael L. VP/Managing Partner Law Practice Used the software for: 2+ years ### "Been with them for almost 10 years and each version gets better and better" June 16, 2017 5.0 Most important... CONSOLIDATION! Abacus Law integrated the case management, "tickler" by rule, forms, contacts, matter, ACCOUNTING AND BILLING, all into a single easy to use and learn package. Changes in one area and iterated throughout the software. We almost never and disparate or duplicate data. Well Done! Pros Ease of use, consistency in operation, great support. In nearly our entire use, different versions and our transition to the "cloud" last year, our up-time has been nearly 99%. I was worried about transitioning to APC (cloud), but the support and transition and setup was painless and well executed. Our employees barely noticed the difference, but for, the Remote Desktop link... Very well done! Cons There are a few very minor custom things, but overall, nothing worth mentioning. As I said, I have been a happy customer for about 10 years, seen the growing pains, and various upgraded and improvements, each being better than the previous. We've been quite pleased. Review Source Response from CARET June 16, 2017 We appreciate your enthusiasm and thank you for your feedback! It has been a pleasure to serve you over the past decade. AL Angela L. Legal Assistant Used the software for: 2+ years ### "Abacus makes accounting easy." June 29, 2017 5.0 Pros Abacus has everything we need for our daily functions and makes basic accounting easy. We can access our client's many different ways (i.e.: name, matter, ID). I love the way the top bar is set up. The icons are used daily. I can print out reports for the partner within seconds. Easy transfer of funds from one client to another. Cons Sometimes when updates are made, there are problems with the monthly billing and client payments. After inputting the time tickets, sometimes the program freezes up and we need to shut down the system a couple of times and even need to call customer services for help. Also, when printing the invoices, even though I put them in alpha order, when they print out, they print out numerically or even one time recently just printed out (255 bills) in no methodical way. The same thing happens when inputting client payments. Instead of allowing me to input what I want to input, if I mark an invoice or invoices. Review Source DB Dorean B. Paralegal Law Practice Used the software for: 2+ years ### "User Friendly Lots of Features" May 23, 2019 5.0 This software allows me to keep my case files very organized. I love that I can just go to a particular file and all activity associated with the file is located in One place. I don't have to waste time searching different places for information. I definitely love that it is user friendly. When I am training new employees on this software they pick it up fast and it makes them very efficient at getting tasks done. Pros It is very user friendly; I love the Icons; It is very versatile; Keeps case files organized Cons For some reason it doesn't allow me to attach my emails to the documents. But that may be an operator error. Review Source Response from CARET May 24, 2019 Dear Dorean, Thank you for taking the time to review AbacusLaw. We're so glad you find it versatile and easy to use. Thank you for your patronage; we look forward to being of service for many years to come! Best, Katie Ternes Marketing Coordinator AbacusNext (858) 882-4882 KL Kathleen L. Atttorney Law Practice Used the software for: 2+ years ### "n/a" May 5, 2020 4.0 Overall, we are please. But all of these programs can be frustrating for non-technical people (which I am one). But luckily we do have staff members that are or are, so I personally rely on them heavily. Pros The "one stop" shop aspect and its design for a law practice Cons We had some difficulty in the beginning and experience a pretty long delay in the updates and then when they were installed all at once, we did lose some data. That was awhile ago, and we have not had that sort of problem since. Some of he packages we would like to purchase are too pricey for our solo practice, so we make due without them. Would be helpful if there was some sort of consideration for small firms like mine. Reason for choosing AbacusLaw Ease of Use/Cost Review Source VR Verified Reviewer Accounting Manager Law Practice Used the software for: 2+ years ### "Confused" September 25, 2018 3.0 I do like the fact that I can set up Events in the system that will roll over each day until I mark them done. Pros I like the ability to provide our cases with good notes so that other users can see what has been done so far with a case and what needs to still be done. Cons I really don't care for the fact that every day, either Abacus Law or Abacus accounting will just lock up and I have to re-start my computer to get it to load. also, I will run a report and I get all this data that isn't even associated with the file I want to run the report on. Then I close the report and re-run a second time, and then the report populates with the actual accurate data. so to make sure I have accurate data, I run every report twice to make sure I have the correct data. Review Source EM Evelyn M. president Law Practice Used the software for: 2+ years ### "Extremely bad customer support" October 12, 2020 3.0 Used to be a good product. Has consistently declined in quality of the product and a vast decline in technical support. I have used the program for more than 10 years and was happy until about three years ago when technical support became a complete joke. Pros I have it installed and it is easier to keep using it than to take the time from my practice to switch. Cons Technical support. Can't reach technical support by hold. It leaves you on hold and then cuts you off forcing you to leave a call back. Long call back time. Also, that assumes that I have nothing to do with my time except to sit around and wait for a call and that I won't be meeting with a client and unavailable when a call comes. Reason for choosing AbacusLaw Appeared to be best option at the time. Review Source VC Vicki C. owner Accounting Used the software for: 2+ years ### "Solid Product" August 1, 2019 4.0 I really like Abacus. They've been 100% there when I've had any type of issue. Speedy resolution. Great customer service. Pros The support team is fantastic. I was new to this software (or any type of law software) and received no training. They have been wonderful any time I've had any type of question. Cons There have been a few glitches that needed software updates. But the support team is always available and resolve any issues quickly. Review Source Response from CARET August 2, 2019 Dear Vicki, Thank you for taking the time to review AbacusLaw. At AbacusNext, client service is very important to us. It's good to hear our support team has been able to help any time you've had a question and has resolved issues quickly. Thank you for your patronage; we look forward to being of service for many years to come. Warmly, Katie Ternes Marketing Coordinator AbacusNext (858) 882-4882 Similar Products Featured