# My School Dance Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is My School Dance the right Event Management solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183749/My-School-Dance/reviews

---

My School Dance

4.2 (18)

[View alternatives](https://www.capterra.com/p/183749/My-School-Dance/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of My School Dance

Ease of use

3.8

Customer Service

4.9

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Audra W.  
Admissions Assistant  
Higher Education  
Used the software for: Less than 6 months

### "Dances are easier!"

November 9, 2019

5.0

Love it. We are very thankful for this program & will continue to use it!

Pros

This makes a huge difference in preparing dances. We no longer have a huge long line waiting for admittance. It’s a shortened thing due to having those prepaid tickets. Love it!! No one likes having the cash thrown at them from before!!

Cons

Some kids are still showing up with cash or parents don’t sign up online. It doesn’t eliminate all the problems but does some.

Review Source

Response from Think Tank Software

November 11, 2019

Thanks so much for the review! Glad to see our platform is making dances easier for you!

CH

Cindy H.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "First Time User"

May 14, 2019

5.0

Overall, we had a positive experience. We plan on using My School Dance again next year!

Pros

My School Dance helped us to streamline our ticket sales. All of the information required from our students was stored in one, easy-to-access place. We no longer had to handle money, print tickets, or keep spreadsheets on students and guests.

Cons

There was a bit of a learning curve for using various features. However, any issue we had was quickly resolved by My School Dance staff. Our students and parents were not aware of the surcharge for use, so that was a slight problem starting out with this system. It would have been helpful to have that information on the student information sheet.

Review Source

Response from Think Tank Software

May 16, 2019

I'm glad our staff was able to assist with any issues! Thanks for the feedback!

MQ

Meghan Q.  
Manager  
Education Management  
Used the software for: 2+ years

### "Long Time User"

April 2, 2025

3.0

We have used my school dance for many years now, it works well for our small studio.

Pros

It held good records of our students and their information. It is perfect for a smaller dance studio.

Cons

It was outdated and didn't seem ever to evolve. Other programs were integrating more technology and options.

Review Source

SC

Shelly C.  
Marketing and Parent Outreach Manager  
Education Management  
Used the software for: Less than 6 months

### "Prom Tickets"

March 11, 2019

4.0

It has been a pleasure working with \[SENSITIVE CONTENT HIDDEN\] and very helpful as an administrator overseeing events that require payment from families. Really like the spreadsheets that I can download to keep track of payments.

Pros

Our school does not have to handle money. Staff support is amazing. Spreadsheets have been great!

Cons

Browser restrictions. Not easy to put in the birth date. However, every issue was cleared up with either an email or phone call by \[SENSITIVE CONTENT HIDDEN\] which was always professional, pleasant and knowledgeable.

Review Source

Response from Think Tank Software

March 25, 2019

Thank you Shelly for your feedback and support. We appreciate it!

HW

Helen W.  
Speech Language Pathologist  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Paperless Dance Registration and payments"

September 20, 2019

5.0

We loved implementing this system for our school dances and plan to use it again!

Pros

We used this to set up our Father-Daughter and Mother-Son school dances. It provided us with the organization, easy payment and tracking that we needed while saving loads of time and paper. Greatly saved time consuming work for staff!

Cons

This program met our simple needs perfectly and we did not have any major issues. Any questions we had were answered promptly and effectively by customer support.

Review Source

Response from Think Tank Software

September 23, 2019

We're so happy My School Dance allowed you to save loads of time! Thanks for the review!

CS

Chad S.  
Tech Instructor/Coach  
Education Management  
Used the software for: I used a free trial

### "Experience from Prom"

May 14, 2019

2.0

The process from a new student through getting the ticket has to be streamlined, tremendously. There are too many opportunities for errors, questions, and need for resolutions. The process we have for a small school is quite simply through a paid receipt and added to a spreadsheet. Perhaps the larger schools see a bigger benefit with the service. At this point I see zero benefit for us in managing things. I won't be recommending MySchoolDance to the next group.

Pros

We liked that students could get a QR code, in theory simplifying the check-in/out process.

Cons

We did not use the paying service, because we handle that in-house and really don't want to force our families to pay more for what they already have to pay for if their child doesn't do enough fundraising. I understand that the make money when schools use the pay service, that's just not something we will do, at least I don't anticipate us ever using it. To be honest, the process of registering students and having them register, complete agreements, and getting tickets was so much extra work, so much hassle, too many issues that it ended up eating up more of my time than it typically does I was beyond frustrated and angry. Students were extremely confused and a ton more questions and hassles coming from them to resolve issues that I don't think should have happened.

Review Source

Response from Think Tank Software

May 16, 2019

Thanks for the feedback. We're always working on improving the product!

KD

Kathie D.  
Support  
Higher Education  
Used the software for: Less than 6 months

### "Not user friendly "

October 9, 2019

1.0

I'm sure the office is happy not to deal with the paperwork and payments that go into a school dance, but there has to be a better way, then to use My School Dance. It seems like new software that hasn't been driven enough to have worked all the problems out of it and I would recommend it to anyone.

Pros

I liked that customer support was quick to respond each time.

Cons

There are mostly all cons about this software. Each student needs to create an account, the website collects all the student information from each account (Name, birthday, email address for each student), the parent needs an account, each guest needs an account. Then they all have to sign into the account separately, go through all the permissions and it is a terrific amount of hassle to simply buy tickets to a high school dance. There is no useful help of any kind on the site, every question you have requires an email to customer support. I had to email 3 times, its unacceptable and I will lobby hard for our school to find another program to use next year.

Review Source

Response from Think Tank Software

January 15, 2020

I'm sorry to hear about your experience with our platform. We require separate accounts to ensure extra safety measures for our users. We thank you for your feedback and will work on making improvements!

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: 1-2 years

### "My School Dance"

May 17, 2019

5.0

Wonderful

Pros

Check in process was easy and efficient

Cons

As an administrator I was unable to fix incorrect information created by students ; however, My School Dance staff made the corrections in a timely manner.

Reason for choosing My School Dance

Not applicable

Review Source

Response from Think Tank Software

May 20, 2019

Thanks for the review! We're glad our staff was able to be of assistance with the errors!

SK

Sarah K.  
Administrative Assitant  
Education Management  
Used the software for: Less than 6 months

### "Overall a promising product"

May 15, 2019

4.0

The support from representative was excellent. Quick and thorough, but it would have been nice to be able to figure things out directly on the website as we were going through the process. I think the basics are good and with further development it will be a great resource!

Pros

It made collecting payments and tracking the students who purchased tickets very easy. Check in was a breeze (if the students had their phones or printouts)!

Cons

I'm a "get in there and figure it out" kind of person with software, but I found it very difficult to locate things I needed. Better labeling/easier navigation would be helpful. An FAQ page with clarifications of common questions and even a generic step-by-step walk-through of a typical process would have been extremely helpful.

Review Source

Response from Think Tank Software

May 16, 2019

This is some great feedback. I'm glad the check in/out process was so simple for you! Thanks for sharing!

KE

Kari E.  
Student Council Advisor  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "My Dance was much easier due to Myschooldance"

May 20, 2019

5.0

The customer service was amazing. Every question that I had was answered almost immediately. They were always there to help me and solve any problems that I was experiencing. Everything that I came across that would make the system work better for me, I gave as a suggestion of ways to improve and they are working on all of my suggestions to implement. I honestly cannot say enough great things about this company and how their support was amazing during the whole process.

Pros

This software was very easy to figure out. It was not hard to navigate and if I messed up it really did not matter.

Cons

I truly did not have anything that I like least about this software.

Review Source

Response from Think Tank Software

May 21, 2019

Thanks so much for you review. We're so glad that our platform and our staff were able to make your dance managing process easier!

NP

Nicole P.  
School Counselor  
Education Management  
Used the software for: Less than 6 months

### "My School Dance Experience"

March 12, 2019

4.0

Pros

When you have the barcode up, it scans very quickly and checks in the student. Parents liked the fact that they were then notified when their student scanned in and out.

Cons

I had to restart and sign into the app each time I scanned a student. Students had trouble searching through all of their emails from My School Dance to find their barcode. Some of that falls on the student's responsibility but ultimately it just took a few extra minutes.

Review Source

Response from Think Tank Software

March 25, 2019

Thank you Nicole for your feedback and support. We appreciate it!

SK

Shannon K.  
Administrative Assistant  
Education Management  
Used the software for: Less than 6 months

### "Fantastic Program"

May 21, 2019

5.0

Pros

I loved the fact that the developers/company have thought of almost every kind of situation. The customer service is top notch. This program was so easy to use and helped ease the chaos of check-in/out.

Cons

I truly cannot think of anything I didn't like. There were some students and parents who didn't want to use the program but overall, most people loved it.

Review Source

Response from Think Tank Software

May 22, 2019

Thank you so much for the review! We're so excited to see how easy the platform was for you and that it was able to make your process so much easier!

TP

Tessa P.  
Senior Class Sponsor  
Education Management  
Used the software for: Less than 6 months

### "DFW Senior Prom E-Ticket Use"

May 19, 2019

4.0

Overall, we enjoyed our experience with My School Dance. Our hopes is that they will implement several new improved featured that will make the experience much more useful!

Pros

Paper-free, parent/students can use a credit card to make a purchase, and the text to parent feature

Cons

Not enough control by the dance admin to make changes and unable to load in multiple price levels for one dance

Review Source

Response from Think Tank Software

May 21, 2019

Thanks for the feedback! We are always looking for new ways to improve and better the experience for our users.

AB

Amy B.  
Teacher  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Turnabout 2019"

March 9, 2019

4.0

It was a very good experience and I plan to keep using it! CSR gave fantastic customer service and was a huge help even the day of the dance.

Pros

I liked the option for our students to be able to purchase their tickets online with a credit card. I also liked the print out of the attendees.

Cons

The students had difficulty finishing the steps to download their tickets.

Review Source

Response from Think Tank Software

March 25, 2019

Thank you Amy for your feedback and support. We appreciate it!

CP

Christopher P.  
Director of Student Activities  
Education Management  
Used the software for: Less than 6 months

### "Outstanding"

March 12, 2019

5.0

So happy we made the change to MySchoolDance for our winter formal. Our representatives were accessible at all times with any questions. I was able to offer some revision ideas from the user side and they were very open to ideas! So glad we made the switch! Thanks!

Pros

Online ticketing and QR code scanning. So easy!

Cons

I made some suggestions and they were open to receiving them.

Review Source

Response from Think Tank Software

March 25, 2019

Thank you Chris for your feedback and support. We appreciate it!

LL

Leslie L.  
Class Sponsor  
Education Management  
Used the software for: Less than 6 months

### "So much easier"

March 8, 2019

5.0

Have had amazing customer support!

Pros

I like the ease of access to the program and how it covers so many bases. Also, the customer support if phenomenal!

Cons

Missing a few of the data collection aspects we use for our event, but its not a deal-breaker

Review Source

Response from Think Tank Software

March 25, 2019

Thank you Leslie for your feedback and support. We appreciate it!

KR

Krystle R.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Why My School Dance Worked for us!"

May 14, 2019

5.0

I really enjoyed using this product! It was easy to access the information and sales that we needed instantly.

Pros

I liked having a simple platform to organize our sales. It was beneficial to us and our users.

Cons

I didn't like that the company took a large cut of our profits.

Review Source

Response from Think Tank Software

May 16, 2019

We're glad you loved using our product! Thanks for sharing with us!

AW

Amanda W.  
Teacher  
Primary/Secondary Education  
Used the software for: Less than 6 months

### " For High School "

March 8, 2019

5.0

Good, would recommend

Pros

Quick Check in process, easy to make an account

Cons

Difficult to read QR code in dark ( set up for dance) and/ or on paper ( creases get in the way of an easy WR read)

Review Source

Response from Think Tank Software

March 25, 2019

Thank you Amanda for your feedback and support. We appreciate it!

Similar Products

Featured