# Page 3 | WEX Field Service Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is WEX Field Service Management the right Payment Processing solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183763/Payzerware/reviews --- WEX Field Service Management 4.6 (63) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Page 3 - Reviews of WEX Field Service Management ## Showing most helpful reviews Showing 51-63 of 63 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DF David F. President Used the software for: Less than 6 months ### "Switching over to payzer was extremely easy" July 9, 2017 5.0 Pros You get emails on every charge; You can see all activity "real time" from the app. Financing is also available through the app. Cons Credit card readers cannot scan security chips although it is excepted soon. You have to key customers name when processing credit cards but once it is entered repeat charges customer will show up. Review Source Response from Wex July 27, 2017 Hey David, Payzer is very happy to hear that you were able to transition so easily. I wanted to touch base on a couple things that I feel will help your company. You don't have to enter the customer information before you swipe a card. Once the card is swiped, it will pull the customer info off the card and auto populate it to the Payzer app. From that point, you would plug in the amount to charge and you're good to go. Secondly, I see you might qualify for one of our second look lenders, all depending on how long you've been in business. We would love to talk to you about the above topics. Feel free to give us a call or send us an email and we can help assist. Thanks, PayzerCare 1.866.488.6525 payzercare@payzer.com SH Scott H. Tech Consumer Services Used the software for: 1-2 years ### "Mobile swipe " November 20, 2018 5.0 Good quick app to accept payment. I don’t really like how the check reader has to have the perfect background to process a check. Other than that it is good. Pros The ease of app when in it seems to be ok. Cons The check reader does not seem to work that freat Review Source Response from Wex November 27, 2018 Hey Scott! Thanks for the excellent review. We appreciate the feedback and we are always looking to improve our product. Regards, PayzerCare 866.488.6525 SP Shelly P. Co Owner/Office Manger Used the software for: 6-12 months ### "BEST! BEST!" July 10, 2017 5.0 Pros We are so pleased with this Company! There are not enough positive words to describe the ease of use, the customer service and the trouble shooting with our device! Thank you! Review Source Response from Wex July 27, 2017 Shelly, Thank you soooo much for the review! You are honestly one of the best people we've had a chance to work with. You are patient, kind, and friendly. If there is ever a day where you or your company needs anything, let us know and we'll be thrilled to assist. Thanks again, PayzerCare 1.866.488.6525 payzercare@payzer.com MS Mary S. Accountant Construction Used the software for: 6-12 months ### "I LOVE IT. " July 10, 2017 5.0 Very easy to use. It uploads into Quickbooks so it saves time when processing checks or credits for payment. Pros The software is very Easy to used. I added a new user this morning & it took a total of 5 min. for him to download the software, log & be show how to use. Review Source Response from Wex July 11, 2017 Hello Mary, I wanted to let you know that we received your review and Payzer really appreciates the kind words. We value your relationship and we hope to see your business continue to flourish. Thanks, PayzerCare 1.866.488.6525 TF Tiffany F. Accounts Manager Renewables & Environment Used the software for: 6-12 months ### "We have a great experience with Payzer." July 5, 2017 4.0 Pros Payments get posted to bank fast, next day if on a business day. Customer service is awesome. They provide exceptional customer service. They deserves an immense amount of recognition for what she does for Payzer. If ever you face a complicated issue, customer service agents are ready to help. Cons Payments could be posted faster, as in same day payment if not after the hours of business. Other than this no cons. Review Source Response from Wex July 11, 2017 Hi Tiffany, It was great talking with you today and we appreciate your feedback. I checked in to the same day funding question you had. At this time, your company has the best possible funding time frame which is next day. If Payzer is ever able to get merchants moved to same day funding, you will be the first to know. Take care and GO Mets! Thanks, PayzerCare 1.866.488.6525 BG Barb G. Office Manager Used the software for: 6-12 months ### "Very easy to use and process payments. " July 11, 2017 5.0 Pros The Payzer software is very user friendly. We have technicians using in the field daily, so it needs to be quick and easy to use. Review Source Response from Wex July 27, 2017 Hey Barb, Thanks for the review. We are happy to hear our software is user friendly and easy to use. If that's ever not the case, we would like to be the first to know about it. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com TJ Tyler J. Finance Director / Account Executive Management Consulting Used the software for: Less than 6 months ### "Great user friendly experience." July 28, 2017 5.0 Pros How simple the page is. Nothing to distract myself or a consumer entering their information. I also like the reports on recurring transaction. Cons The invoice number and description are a drop down option. I wish it was automatically there. I have had co-workers not fill in these fields which leads to a transaction with no details. Review Source Response from Wex August 3, 2017 Hey Tyler, Thanks for the great review. Just a quick FYI, your company can turn on 'Require Invoice Number' in the 'Admin' tab under 'Other Settings'. This will prevent your techs from taking payment without entering an invoice number. If you have question about the custom settings, feel free to reach out and we'll be happy to assist. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com TJ Twyla J. General Manager Used the software for: Less than 6 months ### "Payzer Payment Processing has helped to streamline my business payment timeline." July 6, 2017 5.0 Pros The E-Check feature is very beneficial to my business. I no longer have to wait for technicians to physically give me checks to deposit for payment. Cons The card readers do not have chip capability. Some of my techs have had challenges with swiping cards and causes us to have to manually input some credit card payments. Review Source Response from Wex July 14, 2017 Hey Twyla, Thank you for providing a great review for us. We are glad to hear E-Check is going so well. In regards to the card readers, if your techs are having issues, have them call us at 1.866.488.6525 and we can troubleshoot until we resolve the issue. Regards, PayzerCare 1.866.488.6525 SS Sherri S. Administrative Assistant Consumer Services Used the software for: Less than 6 months ### "Everyone with Payzer was very helpful getting us signed up and using the software!" July 31, 2017 5.0 Much easier to use, customers are emailed their receipts which saves me from sending them out. Customers have more financing options! Pros Very impressed with how easy it is to use! Really like the automatic payments feature. Also like the receipt, it is more detailed than our previous credit card machine. Cons Having to log in each time. The customer option to match customers, I have several customers with the same name and it keeps wanting to autofill the oldest customer. Review Source Response from Wex August 3, 2017 Hey Sherri, We appreciate the excellent review. We would like to take the opportunity to help you out a bit. You can turn on 'Disable Logout Time' setting in user settings of Payzer. You can also search for customers after you type in the customer name and the app will show you all customers with the same name. If you have more than one copy of the customer, you can manage those customer in the 'Activity' tab, then 'Customers'. We hope this helps. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com TH Tiffani H. Customer Relations Manager Used the software for: Less than 6 months ### "Quick & Easy" July 6, 2017 5.0 Onsite payment that is easy to use for our techs. Pros Its user friendly, very straight forward. The devices are very tough without being to big. The immediate email notification when a card is processed helps cut out the missing payment information. Review Source Response from Wex July 27, 2017 Hi Tiffani, Payzer would like to thank you for the excellent review. I hope things continue to go well. If you have any questions at all, give us a call or shoot us an email to payzercare@payzer.com and we'll be more than happy to assist. Best, PayzerCare 1.866.488.6525 MC Matthew C. owner Retail Used the software for: Less than 6 months ### "so easy to use and works flawless." July 28, 2017 5.0 Pros The loan calculator is great. very easy to show customers the difference between loans. I also received my money the very next day. Cons I don't like having to login in every time go back to the app. I wish it would let me stay logged in at least 3-5 minutes while it's running in the background. Review Source Response from Wex August 1, 2017 Hi Matthew, Payzer thanks you for the excellent review. We are happy to hear you're having success with the loan calculator. In regards to logging back in to the mobile app every time you go back to it, I checked your user permissions and it looks like the logout timer for the mobile app is disabled. If you're still having this problem, call us or email us at the contact information listed below and we can help assist. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com TB TINA B. CEO/Office Manager Construction Used the software for: Less than 6 months ### "LOVE IT" July 11, 2017 5.0 Pros EASY TO USE. STORES INFORMATION FOR YOU. DIRECTLY EMAILS CUSTOMERS FOR YOU. EVERYTHIG IN ONE PLACE. Review Source Response from Wex July 24, 2017 Tina, Thanks for the great review! We see your just getting started with Payzer. If you have any questions about the software, please don't hesitate to give our PayzerCare team a call. Thanks again, PayzerCare 1.866.488.6525 customercare@payzer.com CE Cindy E. Contract Administrator Construction Used the software for: Less than 6 months ### "Payzer" July 29, 2019 4.0 Pros We have just started using Payzer, in comparison to other finance options we have used this is a better value for us and our customers. Cons We haven't really found any thing about the software, due to not much use at this time. Review Source Similar Products Featured