# Savvy Pet Spa Pricing 2026 | Capterra

> Learn more about Savvy Pet Spa pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/183787/Savvy-Pet-Spa/pricing

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# Pricing for Savvy Pet Spa

[4.6 (75)](https://www.capterra.com/p/183787/Savvy-Pet-Spa/reviews/)

Write a Review!

## [Savvy Pet Spa](https://www.capterra.com/p/183787/Savvy-Pet-Spa/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

### Starter

£38

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Starter plan includes:

-   Appointment Scheduling
-   Auto Customer Appointment Reminders
-   Automated & Customisable Email / SMS
-   Calendar Customization
-   Cloud Based With Auto Back-up

### Extra

£48

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Extra plan includes:

-   Appointment Scheduling
-   Auto Customer Appointment Reminders
-   Automated & Customisable Email / SMS
-   Calendar Customization
-   Cloud Based With Auto Back-up

### Salon

£53

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Salon plan includes:

-   Appointment Scheduling
-   Auto Customer Appointment Reminders
-   Automated & Customisable Email / SMS
-   Calendar Customization
-   Clock In and Out / Timesheets

## Popular alternatives to [Savvy Pet Spa](https://www.capterra.com/p/183787/Savvy-Pet-Spa/)

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## What do others say about [Savvy Pet Spa](https://www.capterra.com/p/183787/Savvy-Pet-Spa/) pricing?

Value For Money[4.5(75)](https://www.capterra.com/p/183787/Savvy-Pet-Spa/reviews/)

Pros

Cons

[Read All 75 Reviews](https://www.capterra.com/p/183787/Savvy-Pet-Spa/reviews/)

Read Full Reviews Below

Georgia C.

Director

Consumer Services, 1-10 employees

Used the software for: Less than 6 months

**

Overall Rating

4.0

**

Ease of Use

3.0

Customer Service

5.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

60%

6/10

Reviewer Source

Source: Capterra

May 2, 2024

"Room for improvement but has excellent potentisl"

**Overall:** overall I am still getting to grips with savvy, I cannot fault the customer service and I am pleased with many aspects but I do think there is room for improvement, more so from a general ease of use as a software itself - I don’t think there is much to Improve on from the aspect of it being for pet groomers specifically

**Pros:** The customer service is excellent and very fast. The focus on pet grooming as its target market is very good and a lot of the things you can do such as “overdue grooms” and having pet info as well as client info sets it apart from broader softwares.

**Cons:** There are small things that could be improved to make it more user friendly or simpler. Sometimes I feel like I am having to do a few things to get what I want achieved instead of just the one to get straight there, meaning some options end up being more complicated than they need to be. The app is not as accessible as it should be it is easier to use the desktop view and therefore the app needs improvement and for you to be able to do more things on in such as client messages

**Switched From:** [Timely](https://www.capterra.com/p/142756/Timely/)

**Reasons for Switching to Savvy Pet Spa:** Timely was broader and this meant you could only have one client and all their multiple dogs had to go under one name (the clients) we prefer the individual dog option that savvy has. The price point on timely is also way off. Their app is very easy to use and preferable to savvy but it lacked the focus on our business needs as a groomers (better for human salons) their helpdesk is slow and there was often glitches in the system

Vendor Response

By It's All Savvy on May 8, 2024

Hello Georgia, Firstly, allow, me to thank you for your detailed review. No company can grow without feedback... It's vital for development and learning. Savvy is dedicated to implement changes that support our customer journey. So much so that all of your points will be fed back into the company. Simplification is already something we are working on and we do hope you like the changes as they are implemented, (watch this space)! I have already passed on your kind and encouraging words to our customer support team. They have been greatly appreciated, as are your words. Thank you again for your time and it's lovely to have you onboard. Many thanks Helen & The Savvy Team

Jayne G.

Owner

Consumer Services, Self-employed

Used the software for: I used a free trial

**

Overall Rating

1.0

**

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

November 29, 2023

"Please do not waste your time on this system "

**Overall:** I have lost all access to my gmail account due to this system, I tried to advise them when I first started out that the website was unresponsive while using on my phone so it was randomly creating appointments where they shouldn’t be and blocking out the wrong time, there are so may bugs in the system it’s is unbelievable and the customer service is awful, their answer to everything is to try and blame you for the system faults and have not intentions of fixing anything. They have a recurring booking which you can switch on when you first set up your initial booking, you can then create as many forward appointments as you like, when I tried to hit the create button it was not working, so I hit the create and confirm which then send out 12 email appointment confirmations in separate emails through my gmail account to my customer using the savvyspas email address as the sender not my gmail account address, this is a violation of google mail usage and is regarded as spamming, it’s also wrong, I am not savvy spa that’s not my business name it’s misleading, it’s trying to make all individual business look like there business name is savvy spa, it’s a violation of my brand. Why would you create a system function that would send out an email for each individual appointment? the rebooking function should not be there as a tool to force your customer to pre agree to a load of bookings, it’s supposed to be for the business owner to manage the diary slots in bulk, not manage the customer in bulk, you would only need the customer to agree to the appointment that is coming up, a logical system would then send the next appointment out on completion of the previous booking making life easier for the business owner. There is absolutely no reason to have the need for you client to pre confirm any appointment more than the one that is coming up and I was absolutely shocked this function even exited, could you imagen getting 12 emails from a business asking to to pre confirm all your appointments, especially from an email address that you had never heard of, my mind was blown, I advised them they needed to change this function so it won’t happen to any one else, their response was it was my fault because I hit the create and confirm button instead of the just create button, the create button was not working because it was unresponsive so I used the create and confirm button thinking it wound just create and confirm the initial booking not send out 12 emails that would be crazy, who in there right mind would want that function. So now none of my customers can contact me on my business email, if they do I just won’t see it and I do the majority of communication on this email, I have had to go through social media and my website to change my email address so any new customers will be able to contact me, I have a load of printed marketing and business cards out which have that email address on, it’s also my google business listing email which means if google do not reverse this restriction I will loose it all, I have been investing in google ads so this is going to be devastating to my business profile online and I will have lost a lot of money. The company don’t seem to care so if you are thinking about signing up to the software just to let you know, the app is not working. It’s redundant, using the website on your phone browser is unresponsive, it only works on desktop, beware of hidden functions that send out spammy emails to your customers using there company email as the sender, apparently you can go and change the email to your own, why is that function even there ? What business wants someone else’s company name plastered as the sender on their company emails, just use the actual company’s email that they supply you with for all emails

**Pros:** Nothing the system is unresponsive on mobile and the app is not working

**Cons:** The system is unresponsive when using on your mobile through a browser and the app dose not work at all

**Reasons for Choosing Savvy Pet Spa:** The reviews looked good and they advertised about having a mobile app

[Read All 75 Reviews](https://www.capterra.com/p/183787/Savvy-Pet-Spa/reviews/)

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