--- title: "NAVIS Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NAVIS Suite Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/183800/NAVIS-Marketing-Suite/" page_type: "product" language: "en" --- # NAVIS Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NAVIS Suite ## What is NAVIS Suite? NAVIS Marketing Suite can automate and deliver personalized marketing messages and relevant offers to your guests and prospective guests. Our platform gives you the power to reach guests at the right time, the right place, through the right channel. You can then track and analyze marketing campaign-effectiveness across online and offline channels, to maximize guest experience and results. ## What is NAVIS Suite used for? [Reservations](https://www.capterra.com/reservations-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NAVIS Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.naviscrm.com/&name=NAVIS Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NAVIS Suite 5.0 (4) VS. [4.6 (6,103)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.5 (6,054) Value For Money 4.7 (3) Value For Money 4.3 (4,672) Customer Service 4.7 (3) Customer Service 4.4 (4,465) ## NAVIS Suite alternatives [4.6 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (255)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (150)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about NAVIS Suite Overview ### What company size and specific industries is NAVIS Suite built for? NAVIS Suite is designed for hotels, resorts, and vacation rental and asset management companies that need tools to improve direct sales and marketing revenue. It is best suited to hospitality organizations and property-related businesses, including operators focused on managing bookings, sales, and guest marketing across multiple locations. Features and Usability ### What are the key features of NAVIS Suite? NAVIS Suite offers CRM, contact management, and lead management for tracking guest and prospect data, plus reservations management and booking notes for handling bookings. It also includes campaign management, drip campaigns, A/B testing, and customizable CTAs, along with reporting/analytics, ROI tracking, and commission management. Getting Started and Support ### What training and onboarding options does NAVIS Suite offer? NAVIS Suite provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does NAVIS Suite offer? NAVIS Suite offers 24/7 live rep and chat support. Users can contact support at any time for help through either channel. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) NAVIS Suite includes **Contact Management** and **Lead Management**, giving sales teams a clear way to organize customer details and track prospective buyers through early-stage outreach. However, it does not offer **Sales Pipeline Management**. By covering **Contact Management** and **Lead Management**, the product helps businesses maintain accurate customer records, follow up with prospects more consistently, and support stronger relationship-building across the sales process. Booking Notes 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Calendar/Reminder System Notifications/alerts for upcoming events or tasks Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results NAVIS Suite 20 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Templates: Pre-made examples and templates for emails - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Segmentation: Group leads or contacts based on their specific characteristics - Template Management: Create, save, and re-purpose templates for emails, forms, etc. --- Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 4.7 (3) ### Starting price Free trial not available Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AB Alyssa B. Office Administrator Real Estate ### "Navis simplifies communicating with renters." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 February 8, 2024 My overall experience with Navis Suite was positive and simplified communicating with renters and tracking past communications. Pros I liked that Navis made it simple to track my communication with renters. I could easily follow up with renters that I had not heard back from or remind them of payment due dates. Cons My least favorite part was when Navis malfunctioned. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BV Barbara V. Director of Property Management Hospitality ### "Tracking Calls and Sales " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2019 Great sales tool. We loved using Navis, it is a great software. Pros The ability to track and monitor calls along with sales call leads. Tracking sales calls and leads along with being able to cold call allow our sales team to meet sales goals. Cons Overall, we have nothing negative to say. The price is a little high, but well worth it. They offer many tools and options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Administration, Production and Inventory Manager Hospitality ### "Navis Narrowcast" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 27, 2018 Overall, Navis is not just a product you purchase, is really a partner, their support team is superb, always looking for ways to help, reviewing data alongside the companies, great company and great people. Top notch customer service. Pros The ease of use, great for rez managers to manage day to day operations of their call centers, good supply of different reports, giving you the upper hand in analyzing real, live data not only on a day by day, but even hour by hour of the operation, helping you to make necessary changes with staffing or offers. Cons Possibly the cost, the company i worked for, constantly talked about the price, but in reality for any manager that has used this product, is really worth the price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Alaina D. Owner Events Services ### "Great property management software for call tracking and lead management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 30, 2018 Customer lead management and reservation call training were the main features of the software that I used. I love the Navis product and their support staff are the best in the business! Pros Narrowcast is very user-friendly and easy to use. The support staff at Navis is always eager to help with any training needs and extremely efficient. They give you real training tools for you to be successful. Cons The only downside is that the cost of the software is higher than most other companies that offer similar software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.