# NAVIS Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NAVIS Suite Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/183800/NAVIS-Marketing-Suite

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# 

 NAVIS Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

NAVIS Suite

## What is NAVIS Suite?

NAVIS Marketing Suite can automate and deliver personalized marketing messages and relevant offers to your guests and prospective guests. Our platform gives you the power to reach guests at the right time, the right place, through the right channel. You can then track and analyze marketing campaign-effectiveness across online and offline channels, to maximize guest experience and results.

## What is NAVIS Suite used for?

[Reservations](https://www.capterra.com/reservations-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for NAVIS Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.naviscrm.com/&name=NAVIS Suite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NAVIS Suite

5.0 (4)

VS.

[4.6 (6,029)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.5 (5,980)

Value For Money

4.7 (3)

Value For Money

4.3 (4,603)

Customer Service

4.7 (3)

Customer Service

4.4 (4,400)

## NAVIS Suite alternatives

[4.5 (243)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Booking Notes

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Keep notes on the specifics of a reservation including customer information and special requests

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

NAVIS Suite 20 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Keep notes on the specifics of a reservation including customer information and special requests

Notifications/alerts for upcoming events or tasks

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Tracking, calculating, and paying commissions and earnings to employees

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Send automated marketing emails based on user actions over a predetermined period

Pre-made examples and templates for emails

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Group leads or contacts based on their specific characteristics

Create, save, and re-purpose templates for emails, forms, etc.

Get Advice

We can help you find the software with the features you need.

Features

5.0 (4)

5.0

Based on 4 reviews

## Pricing

Value for money

4.7 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (3)

4.7

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3)

4.7

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AB

Alyssa B.

Office Administrator

Real Estate

### "Navis simplifies communicating with renters."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

February 8, 2024

My overall experience with Navis Suite was positive and simplified communicating with renters and tracking past communications.

Pros

I liked that Navis made it simple to track my communication with renters. I could easily follow up with renters that I had not heard back from or remind them of payment due dates.

Cons

My least favorite part was when Navis malfunctioned.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BV

Barbara V.

Director of Property Management

Hospitality

### "Tracking Calls and Sales "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2019

Great sales tool. We loved using Navis, it is a great software.

Pros

The ability to track and monitor calls along with sales call leads. Tracking sales calls and leads along with being able to cold call allow our sales team to meet sales goals.

Cons

Overall, we have nothing negative to say. The price is a little high, but well worth it. They offer many tools and options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Administration, Production and Inventory Manager

Hospitality

### "Navis Narrowcast"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 27, 2018

Overall, Navis is not just a product you purchase, is really a partner, their support team is superb, always looking for ways to help, reviewing data alongside the companies, great company and great people. Top notch customer service.

Pros

The ease of use, great for rez managers to manage day to day operations of their call centers, good supply of different reports, giving you the upper hand in analyzing real, live data not only on a day by day, but even hour by hour of the operation, helping you to make necessary changes with staffing or offers.

Cons

Possibly the cost, the company i worked for, constantly talked about the price, but in reality for any manager that has used this product, is really worth the price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Alaina D.

Owner

Events Services

### "Great property management software for call tracking and lead management!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 30, 2018

Customer lead management and reservation call training were the main features of the software that I used. I love the Navis product and their support staff are the best in the business!

Pros

Narrowcast is very user-friendly and easy to use. The support staff at Navis is always eager to help with any training needs and extremely efficient. They give you real training tools for you to be successful.

Cons

The only downside is that the cost of the software is higher than most other companies that offer similar software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)