# Map Your Show Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Map Your Show the right Event Management solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183810/Map-Your-Show/reviews --- Map Your Show 4.6 (80) [View alternatives](https://www.capterra.com/p/183810/Map-Your-Show/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Map Your Show Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews RC Regan C Manager of Events and ExhibitsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The platform is highly customizable, integrates well with our registration system, and gives exhibitors the ability to manage their own profiles and information.“ June 8, 2026 LA Lisa A Account ManagerEvents Services, 11 - 50 employeesUsed the software for: 1-2 years. “Additionally, when you make your own reports, the creation path is slightly backwards, having to first create one and save it to then be able to customize further and determine if it is in fact pulling the information you actually need.“ November 26, 2025 VB Veronika B Director, Trade Show ServicesPlastics, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to manage key components like the directory, conference content, and exhibitor tools within a single system has helped streamline operations and keep everything more connected.“ June 18, 2026 AL Amy L Director, Sales and Customer SuccessRenewables & Environment, 51 - 200 employeesUsed the software for: 1-2 years. “Having to go to an entirely different floor plan to merge booths or change the floor plan around, not being able to highlight a group of booths to put on hold and have to do it individually, and other cad functions that MYS doesn't have, just adds way more time than necessary to make changes and/or assign a booth. “ June 12, 2025 RC Regan C Manager of Events and ExhibitsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The platform makes it easy to create an engaging, easy-to-navigate interactive floorplan and provides the flexibility we need to manage a complex exhibition.“ June 8, 2026 HR Heather R Sr. Manager of Programs and EventsHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “There is no simple way to preview your drafts or send test emails (that I found).“ January 12, 2026 ZC Zedrick C National Sales ManagerEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “What I like most about Map Your Show is how much it simplifies the exhibitor sales process. As someone who’s constantly working with brands, sponsors, and returning exhibitors, having a tool that updates booth availability in real time is a game-changer.“ November 26, 2025 IR Ismael R Content and Digital Systems ManagerE-Learning, 51 - 200 employeesUsed the software for: Less than 6 months. “Some of our custom integrations didn't work as well with MYS.“ June 4, 2026 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BW Brad W. VP Hospital & Health Care Used the software for: 2+ years ### "Review" May 7, 2019 4.0 Using it primarily for expo sales, expo floorplan attendee interface, and session content....for attendees search and planning Pros Ease of use, ease of set-up, good reporting and ability to create reports, responsive team, upgrades match user requests. Customers like this software, their ease of use. Cons There are certain times when fields in the system can be pulled for reporting, unless there is a customization. Understand customizing but these arent unique requests. Review Source Response from Map Your Show May 8, 2019 Hello Brad, We at MYS appreciate your feedback. It is always important for us to hear from our customers so we can make improvements to our products where necessary. We are committed to making your experience a pleasant one and are constantly innovating to accommodate the needs of our customers. Please do not hesitate to reach out if you have any immediate questions or concerns. We are more than happy to help! RC Regan C. Manager of Events and Exhibits Non-Profit Organization Management Used the software for: 2+ years ### "Powerful, Flexible, and Essential for Event Management" June 8, 2026 5.0 Map Your Show has been a trusted partner in the success of our Annual Conference & Exchange for 3 years now. The platform makes it easy to create an engaging, easy-to-navigate interactive floorplan and provides the flexibility we need to manage a complex exhibition. Over the years, I've found the system to be reliable, scalable, and backed by a responsive support team. While no platform is perfect, Map Your Show has consistently helped us deliver a better experience for our exhibitors and attendees, making it an indispensable part of our event technology stack. Pros Map Your Show has been an invaluable tool for managing our Annual Conference & Exchange. I especially appreciate the interactive floorplan capabilities, which make booth sales, exhibitor management, and attendee navigation much more efficient. The platform is highly customizable, integrates well with our registration system, and gives exhibitors the ability to manage their own profiles and information. It has become a core part of our event operations and significantly improves the overall exhibitor and attendee experience. Cons There isn't much to dislike. Like many feature-rich event platforms, there is a bit of a learning curve, and some administrative workflows could be simplified. However, once you're familiar with the system, it becomes an incredibly valuable tool for managing exhibit sales and creating an engaging interactive floorplan experience. Switched from [A2Z Events](https://www.capterra.com/p/196600/A2Z-Events/) We switched from A2Z to Map Your Show because we needed a more user-friendly platform and a stronger support experience. The difference was noticeable immediately. Map Your Show is easier to navigate, and their customer service team is responsive, knowledgeable, and genuinely invested in helping us succeed. Review Source Response from Map Your Show June 15, 2026 Hi Regan, thank you so much for your review. Three years in and hearing that MYS has become a core part of your event operations is exactly what we're working toward. We're especially glad the interactive floorplan and exhibitor management tools have made such a difference for your Annual Conference & Exchange. You're right that there's a learning curve, and we appreciate the honesty. Simplifying some of those admin workflows is something we're always looking at, so thank you for that feedback. We're proud to be part of your event tech stack and look forward to many more years of supporting your conference! KS Kim S. Exhibitor Services Manager Marketing and Advertising Used the software for: 1-2 years ### "Exhibitor Services Manager" June 23, 2026 3.0 Overall, good. But the amount of detail and testing put upon the client makes using the system difficult. Pros floorplanning Cons The lack of scheduling functions in MYS to schedule and send reports and communications on a regular basis without having to manually operate this function. Switched from [A2Z Events](https://www.capterra.com/p/196600/A2Z-Events/) I was not here when the switch was made, but know this was the program Review Source RG Renae G. Exhibit Booth Sales Construction Used the software for: 2+ years ### "Superior Event Management Product " June 22, 2026 5.0 After experiencing significant post-pandemic growth, NASCC: The Steel Conference partnered with Map Your Show (MYS) to manage booth sales, assignments, and exhibit hall logistics. With the help of MYS’s Booth Sales module, our show streamlined operations and elevated our exhibitors' experience. Switching to MYS resulted in faster booth sales, customizable floor plan management, improved reporting, and ultimately enabled our show to scale. Pros Flexible, user-friendly exhibit & floor plan management, faster booth sales, customizable reporting, and responsive, knowledgeable support. Cons I would love it if we could access exhibitors' history directly from their customer account, without having to go back to Admin Home and select past shows. Alternatives considered [A2Z Events](https://www.capterra.com/p/196600/A2Z-Events/) Reason for choosing Map Your Show It offered a mobile app, plus it was the most intuitive and cost-effective product. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) For six years, I used Go Expo, but due to staffing changes and a reassignment to an inexperienced product support manager, I experienced major setbacks days before the conference was scheduled to open. Given the lack of any post-show follow-up and a system that lacked the flexibility to scale, I sought a new solution. Review Source JS JASON S. VP, Sales Events Services Used the software for: 2+ years ### "MYS- The only platform you need for B2B event management" June 20, 2026 5.0 Overall, MapYourShow is a strong platform for event organizers looking for accuracy, dependable reporting, and a team that truly understands the needs of the industry. Pros I’ve had a very positive experience with MapYourShow. The platform is powerful, reliable, and built around the realities of managing complex events and trade shows. The floor plan tools, reporting capabilities, and overall data accuracy make it much easier to keep teams aligned and make informed decisions. Cons Because MapYourShow offers so many options and has such a deep set of capabilities, navigating the platform can feel a little challenging at first. There is definitely a learning curve. However, once you understand how everything is organized, the system becomes much easier to use and the value really starts to show. Switched from [A2Z Events](https://www.capterra.com/p/196600/A2Z-Events/) MYS is the market leader. The platform is constantly updated. The ability to monetize the platform with ad sales makes our investment pay for itself. Review Source rL raleigh L. Senior Associate, Strategy and Communications Defense & Space Used the software for: 2+ years ### "Good product for event based client " June 4, 2026 4.0 It's been good! We have worked with them for a few years now and have had very few issues. Any issues we have had have been fixed quickly. Pros I like how the layouts and content can be more customizable on the app than competitors! Their staff is helpful and easy to work with! Cons Sometimes there are latency issues and info cannot always be organized how you want it to be! Sometimes there are issues with content. Switched from [A2Z Events](https://www.capterra.com/p/196600/A2Z-Events/) it was another departments decision to switch to MYS Review Source Response from Map Your Show June 15, 2026 Thank you so much for the kind words Raleigh, we appreciate you for being a longtime MYS user! We love hearing that the customization options have stood out to you, and we'll pass along the feedback about our team. We hear you on the latency and content organization frustrations. These are areas we take seriously, and we're continuously working to improve platform performance and flexibility. We're also glad the issues that have come up along the way have been sorted out quickly. Thanks again for sticking with us, we really do appreciate it. If you ever have specific feedback or run into issues, please don't hesitate to reach out to your account team directly! IR Ismael R. Content and Digital Systems Manager E-Learning Used the software for: Less than 6 months ### "Great company!" June 4, 2026 5.0 Overall, we had a great experience with some minor hiccups. The setup process was handled very well. The price point is great and customer support is unmatched. Pros The support and communication from Map Your Show is unmatched. Our account manager did everything in their power to make sure we had a great event and all of our questions were answered. Even during the event, they were available when we needed them. Cons Some of our custom integrations didn't work as well with MYS. During the event, there were attendees who had trouble logging into their profiles and having the sync we set up work correctly. Alternatives considered [Eventify](https://www.capterra.com/p/251685/Eventify/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Map Your Show Better overall package and customization. Switched from [Cvent Attendee Hub](https://www.capterra.com/p/10017521/Cvent-Attendee-Hub/) Pricing is the main reason we made the switch. Review Source Response from Map Your Show June 15, 2026 Thanks Ismael. We're thrilled the event went well and that our team was able to show up for you when it counted, including during the event itself. We'll make sure to pass the kind words along. The integration and attendee login issues are frustrating, and we're sorry those created hiccups on event day. That's exactly the kind of thing we want to get right. We're continuing to improve and your feedback helps us do that. We're really glad you chose MYS and hope to keep earning that trust. Looking forward to supporting your next event! VB Veronika B. Director, Trade Show Services Plastics Used the software for: 2+ years ### "Powerful All-in-One Platform" June 18, 2026 5.0 Overall, my experience with MYS has been very positive. It’s a strong, reliable platform that brings a lot of functionality into one place, which is critical for managing a complex show. The ability to manage key components like the directory, conference content, and exhibitor tools within a single system has helped streamline operations and keep everything more connected. What stands out most is the partnership approach. The MYS team has been responsive, supportive, and willing to collaborate to find solutions as new needs come up. There’s also a clear effort to continuously improve the platform, whether through new features, updates, or incorporating client feedback. Pros What I like most about MYS is that it’s always evolving, it doesn’t feel like a static tool. There’s a constant focus on innovation, new features, and improving the overall experience, which makes it feel like a platform we can continue to grow with. The partnership side is also a big plus. MYS feels more like a true partner than just a vendor. The team is responsive, supportive, and willing to jump in to help solve problems as they come up. That level of support goes a long way, especially with something as complex as our show. I also value that you listen to your customers. There’s a clear effort to gather feedback and actually use it to shape improvements and new features. It makes you feel like your input matters, and you can see that reflected in how the platform evolves. From a functionality standpoint, it’s a great all-in-one solution. Being able to manage so many different pieces, from mapping to exhibitor info to conference content and so much more, in one place makes things a lot more efficient and streamlined. Overall, it’s the combination of innovation, partnership, and problem-solving that makes MYS such a strong platform to work with. Cons What I like least about MYS is that while it’s great to have the flexibility to build things like the directory, conference modules, and ERC from scratch, it can also create additional work. In many cases, it would be easier to have the option to copy over existing setups from the start and then modify as needed. That said, the team has been great whenever we’ve made requests like this and is always willing to help find solutions or workarounds. Looking ahead, one improvement I’d love to see is more built-in structure for venue floor plans. For example, having convention center layouts come pre-outlined with basics like bathrooms, stairs, elevators, escalators, and entry points would be a big help — with the ability to then customize and adjust as needed. It would save time and make the setup process more efficient overall. Review Source LC Lauren C. Trade Show, Sponsorships, and Awards Sports Used the software for: 2+ years ### "Quarter Horse Congress Review" June 9, 2026 4.0 I like Map Your Show's capabilities & the service department. It is nice to have a team who quickly responds and always tries to get a solution when problems arise. Pros The workability of the maps. I love how easy it is to create and override the prices. \[sensitive content hidden\]'s customer service is excellent. She has stood out to me in her ability to get an answer whether she knows it herself or not. Cons Cost. I am getting questioned by my coworkers and board of directors if we can drop this cost and always fighting to keep it. Review Source Response from Map Your Show June 15, 2026 Lauren, thank you so much for your review! We're really glad you like the map workability and pricing flexibility. And we'll absolutely pass along the praise to your account rep. We hear you on the cost conversation and appreciate you going to bat for us internally. We hope the value continues to speak for itself, and if there's ever anything we can do to help make that case, please don't hesitate to reach out. Thank you for sticking with us and for the kind words about our support team. We'll keep working to deserve it! RB Robbie B. Head of Sales Operations Events Services Used the software for: 1-2 years ### "THE event experience application. Everything you need, in one place." June 22, 2026 5.0 Overall, we've been very impressed by the full suite of tools available, it allows us to conduct a structured event application, contracting process and useful floorplanning tools that make our event experience for colleagues, visitors and exhibitors much smoother. The MYS team have always been incredibly helpful, timely and supportive with our needs and always have useful suggestions to improve our version of the tool. I've also been involved in some reviewing of features directly with the MYS team, so it's great to see them wanting direct feedback which will ultimately improve their platform to no end. One of the major requests we had has already been implemented, which is really great to see. Some of the events we have using MYS are already looking at expanding their packages to include more features and centralise the event experience into a single location. Pros Having a full exhibitor and visitor experience in one place is a huge win for our customers. Accessing the event app that also links to the floorplan, profiles, exhibitor listing, meeting planner etc. helps our visitors to have a great experience at the event. From the commercial side, we love the contracting module. It has a slick appearance, simple controls and can feature a lot of customisation to make contracting very simple. Cons I'd love to have access to more backend setup/customisation, but that's just me as a technical user. The MYS team are very good at understanding setup instructions, making suggestions and finding solutions to what I need. Ideally, there'd be a configurable view for setting up the contracting etc. without the need for a MYS colleague to intervene. Review Source JC Justin C. Exhibits Specialist Mining & Metals Used the software for: 2+ years ### "MYS is the leading Industry Software for Exhibit Sales & Management" June 21, 2023 5.0 MYS is an easy software to help facilitate organized exhibit sales and management for our exhibitors and sponsors. The customer service is top notch and the product is easy to use for our exhibitors to manage their accounts. Pros Amazing customer service through event setup all the way to onsite sales for future events. Very responsive when I have questions or need custom reporting. Cons I wish there was an area to manage outreach for sales to past exhibitors and prospects. Reason for choosing Map Your Show Our team liked the look and feel of the software. We also thought this was the easiest solution for our exhibitors to manage their personal accounts to make payments, upload content and access badge registration along with the service kit. Review Source Response from Map Your Show June 22, 2023 Thanks for the great review of Map Your Show. We have great products and support them with top-notch service. KA Kim A. VP Sales, Trade Shows & Media Facilities Services Used the software for: 2+ years ### "ISSA review " May 11, 2019 4.0 exceptional partner, a team fully involved in the successful of your show with all products in use Pros ease of process for exhibitors to sign up for booth space conference module - library of speakers and content and program to work and manage sessions and speakers allows more time for the sales staff to sell Cons errors on occasion with contractor on floor plan reporting need for specific reports to assist with budget, forecasting and comparison and pacing year over year would love a component of match making for attendees to be included was of increasing the number of users on my show planner - automated marketing to promote the tool to attendees Alternatives considered [A2Z Events](https://www.capterra.com/p/196600/A2Z-Events/) Reason for choosing Map Your Show level of professionalism and partnership and relationship formed with MYS positive experience overall we see our attendees and exhibitors having with the MYS products, overall strong positive engagement and value add for the tools we are using - thank you to the MYS team for all they do for us and our success! Review Source Response from Map Your Show May 13, 2019 Hello Kim, Thank you so much for taking the time to share your experience with MYS! Your feedback helps us to improve our product and make it the best it can be. We are honored to be your partner and look forward to sharing new product releases with you, which will allow us to better meet your wants and needs when aiming to make each of your events more successful than the last. Don't hesitate to attend one of our educational webinars. The next one addresses the best ways to increase usage of the MYS My Show Planner. Feel free to contact us with any questions or concerns at any time. We would be glad to help! ZC Zedrick C. National Sales Manager Events Services Used the software for: 2+ years ### "Zed's Feedback" November 26, 2025 5.0 Map Your Show has become one of the most important tools in my workflow. The platform is easy to navigate, lets me show clients real-time booth availability, and makes the entire sales process smoother and more transparent. Their team support has also been excellent and prompy responses and genuinely helpful. If you manage exhibits or sponsorships, this is one of those tools you end up relying on every day. Pros What I like most about Map Your Show is how much it simplifies the exhibitor sales process. As someone who’s constantly working with brands, sponsors, and returning exhibitors, having a tool that updates booth availability in real time is a game-changer. I can share the floor plan live during calls, walk clients through placement options, and immediately lock in spaces without any back-and-forth or confusion. It makes me look more efficient and keeps deals moving. The interface is clean and intuitive, which means I’m not wasting time digging through menus or explaining basic functions to clients. Everything is exactly where you need it. I also appreciate how smoothly it handles exhibitor profiles, lead capture, and event information, all the essentials are centralized, so nothing gets lost. Their support team has also been great. Whenever I’ve had a question or needed a quick tweak, they’ve been responsive and genuinely helpful. Overall, what I like most is that Map Your Show removes friction. It lets me focus on selling, supporting clients, and creating a better event experience instead of wrestling with software. Cons Not being able to assign more than one exhibitor to each booth so they have their individual profiles Review Source Response from Map Your Show December 3, 2025 Hi Zedrick, Thank you so much for this wonderful review of our Booth Sales technology! We’re happy to hear that Map Your Show has helped simplify and remove friction from the sales process. It’s great to know the real-time floor plan, intuitive interface, and centralized exhibitor tools are having a positive impact on your day-to-day workflow. We appreciate your recognition of our support team as well, we're very happy to have your vote of confidence! Also, thank you for highlighting the limitations you've had using the product. We'll be sure to share your feedback with our product team. Map Your Show is grateful to be a part of your success and we look forward to continuing to support you and your events! MY Maggie Y. Membership and Trade Show Manager Sports Used the software for: 2+ years ### "Highly Recommend MYS!" December 18, 2025 5.0 Pros Map Your Show is such an incredible platform for trade show management. It is user friendly and the customer service team is very helpful and quick to respond. Cons MYS is sometimes limited in its capabilities to create add-ons within their platform, but usually we find a way to work around it. Review Source Response from Map Your Show January 19, 2026 Hi Maggie, Thank you for the vote of confidence! We are extremely proud of our Customer Success team and are happy to hear that our customer service has been helpful to you and your team. We also value your feedback on the ability to customize certain aspects platform and will forward it to our product team. Thank you again for partnering with Map Your Show. SH Sarah H. Group Show Director Events Services Used the software for: 2+ years ### "We liked it so much, we moved 6 more shows to the paltform." June 12, 2025 5.0 My experience with MYS is collaborative and that's what I love about it! It is not merely a software that gets implemented and is rigid, but the MYS team offers collaborative solutions as our events evolve. Pros The back-end management and functionality allows the organizer to customize and tailor the experience to the special needs of the show and specific industry. The dynamics of the ERC have been a game-changer for our exhibitor ease and communication. Cons I wish that MYS could offer added marketing tools and dynamic collateral for exhibitors. All of the necessary data exists in the platform and I think it'd be a useful tool to integrate to the ERC. Review Source Response from Map Your Show June 17, 2025 Thank you so much for your kind words Sarah. Making event management easier and more effective for our clients is exactly what we aim for, so your feedback means a lot. We’re always looking for ways to improve and add value to the exhibitor experience, so we’ll definitely pass this along to our product team. JM Jeff M. Director Retail Used the software for: 2+ years ### "5 stars for Map Your Show" June 12, 2025 5.0 Very positive. Highly recommended. I consider it the industry standard. The customer support truly is amazing - quick, helpful replies every time. Pros Intuitive, generally very easy to use, great customer support. Floor plan management in particular had been greatly improved over the last few years. Cons Some processes could be simplified (1 step vs 2 or 3). For example, some financial transactions seem rather tedious compared to other processes. Review Source Response from Map Your Show August 4, 2025 Thanks for the recommendation Jeff. We appreciate that you find the MYS platform easy to use and are willing to recommend us to others. Our team works really hard to provide our clients the best customer service and are happy it shows. Thanks again for the feedback, it really helps MYS continue to improve and deliver the best results for your show. AL Amy L. Director, Sales and Customer Success Renewables & Environment Used the software for: 1-2 years ### "I do not know what you are asking for here. " June 12, 2025 4.0 After you get used to it, it's a good program, but I wish some of the floor plan functionality was more user friendly for assigners, floor plan managers, etc. Pros The outward facing look of the floor plan; the weekly meetings with our MYS reps; some of the widgets on the dashboard. Once you get used to it, it is pretty easy. Cons Having used other platforms, I feel like MYS is incredibly slow/time consuming, especially for a larger show. Having to go to an entirely different floor plan to merge booths or change the floor plan around, not being able to highlight a group of booths to put on hold and have to do it individually, and other cad functions that MYS doesn't have, just adds way more time than necessary to make changes and/or assign a booth. Some of your reports need better information. Review Source Response from Map Your Show June 20, 2025 Hi Amy, Thank you for taking the time to share your experience with the platform. We're happy to hear that our team has helped get you familiar with the technology and appreciate your candid insights regarding areas where the platform could be improved. We'll be sure to pass your feedback along to our development team. Thanks again for your thoughtful review. AS Anna S. Registration and Meetings Manager Events Services Used the software for: 1-2 years ### "Searching MYS" June 13, 2025 5.0 I don’t use it everyday but when I do it is easy to use. Our account manager is very nice and will answer quickly. Pros I like that to has two options to search if you are trying to look up an exhibitor. Very easy to use. Cons The one thing I least like when you are searching for a company. You have to have the exact spelling. Review Source Response from Map Your Show December 9, 2025 Thank you for sharing your feedback Anna. We’re glad to hear that you find our technology simple and intuitive when you use it. Thank you for pointing out some of the challenges you've experienced. This is valuable feedback in helping us understand how improving search flexibility could make the experience even smoother. We'll be sure to pass along your compliments to the customer success team as well. We look forward to continuing to support your events and are grateful to have you on board. JA Jeremy A. Director, Trade Show Services Non-Profit Organization Management Used the software for: 2+ years ### "A 5-Star SaaS for the Trade Show Industry" November 25, 2024 5.0 Pros Map Your Show offers an all-in-one solution for trade show organizers and has continued to make massive improvements to their wide-ranging solutions in the 7 years I've worked on shows which use Map Your Show. They are always innovating, receiving client feedback, and customer service oriented. Any time that I have reached out for support, I've received a quick and helpful response. The interactive show floor module, conference, module, and mobile app are all excellent products I would recommend to any show organizers. Cons I cannot think of any cons in the time that I have worked with Map Your Show. It is a top-notch service provider for the exhibitions industry. Review Source Response from Map Your Show December 3, 2024 Thanks Jeremy, we appreciate your glowing review and being an MYS user for the last 7 years! We are constantly looking for ways to improve our product and are happy its made a positive impact. DR David R. Event Strategist Events Services Used the software for: 1-2 years ### "MYS is a great option for trade show organizers" November 26, 2024 5.0 Great team, great software, great support Pros The software is easy to use and accomplishes all of our major objectives. Cons The user interface seems dated. Sometimes it's hard to find the things you need (if you don't know where you're looking). Review Source Response from Map Your Show December 4, 2024 Thanks for the positive review David, it's always great to hear that our clients are happy with our technology and also have good things to say about our team. We appreciate your feedback on the platform and can assure you that we are always looking at ways to improve. LW Leigh W. Director, Exhibit Sales & Services Consumer Goods Used the software for: 2+ years ### "Fabulous floor plan management tool for all tech levels" May 8, 2019 5.0 MYS has outstanding customer service (Sarah Graham!) and great technical support (Kyle Plymesser)...even the back-ups provided are great. Exhibitors/attendees can easily view floor plans, and internal staff can navigate and process customer inquiries with ease in the Admin Dashboard. With SSO/API customizations developed by our teams, the customer experience is top notch. I've heard that some of my Wish List items are "in development" but still am eagerly awaiting them (Booth Hold management in Builder, access to DWG layers, manually Publish individual changes at the same time in Builder). Overall, great product with knowledgeable, friendly staff to support and listen to customer needs. Pros The simple web-based software allows for easy access anywhere on any device. Users of different technical skills can become proficient pretty quickly. Great UX for customers on the IDS, good graphics/layout. MYS programmers are willing to work with customers on customizations for system integration/API needs. Easy flow of data/content to mobile app interface, no lag in content migration. Cons Inability to adjust/view decorator layers within the floor plan (add shapes/arrows/directionals). In ExpoCAD, I had full control to access decorator layers in the DWG to hide/unhide utility and facility layers if needed which is not the case in MYS. If exhibitors with specialized utility needs are asking for specialized information, they have to wait until a request is put in to MYS to modify the floor plan and then respond. Putting booths on Hold is cumbersome and cannot be done within the Builder screen, very disjointed to have to go out of Builder and Manage a Booth Hold. Sometimes the lead time for edits to scripts/reports can be very long (2 weeks), but it is just part of the ticket queue process with their DBAs. Sometimes changes/reporting is more critical and the wait-time can be annoying. Review Source Response from Map Your Show May 9, 2019 Hello Leigh, We at MYS appreciate your feedback. It is always important for us to hear from customers like you so we can make improvements to our products where necessary. We are committed to making your experience a pleasant one and are constantly innovating to accommodate the needs of our customers. An update to our product, coming very soon, will address several of your needs and we are excited to see those needs satisfied. Please do not hesitate to reach out if you have any immediate questions or concerns. We are more than happy to help! CV Christina V. Business Development Project Manager Public Safety Used the software for: 2+ years ### "I love Map Your Show!" June 25, 2024 5.0 Pros Ease of use- and the most helpful team to help you every step of the way! Cons I love everything so far! If I DO have a problem, I am able to submit a help desk ticket and get it resolved promptly. Review Source Response from Map Your Show July 3, 2024 Thanks for the glowing review. We are proud of our MYS team and they go out of their way to respond quickly to our customers and resolve issues. CC Corey C. Exhibit Sales Coordinator Mining & Metals Used the software for: 2+ years ### "Society for Mining, Metallurgy & Expoloration (SME) MYS Review" April 30, 2019 5.0 With the use of MYS here at SME, it really has streamlined the Exhibit Sales side of things and has been beneficial for attendees in planning their time at an exhibition. Pros The software is very user friendly, not only for Show Management, but also for attendees and exhibitors. Should there be any issues/concerns, MYS has exceptional customer service! Also, the customization features are great in designing your own dashboard and custom reports. Attendees can create a My Show Planner to make appointments with exhibitors based on their interests. Cons I would like to see an option to be able to download and print all customer contracts, instead of going into each customer record to print. Review Source Response from Map Your Show May 2, 2019 Hello Corey, Thank you so much for taking the time to share your experience using MYS! Your feedback gives us insight into how to improve our product and make it the best it can be. We are glad our tools have enabled you to streamline the exhibit sales side of things and also benefit your attendees, so they can get the most out of their show experience. If any questions or concerns arise at any time, please do not hesitate to reach out. We would be glad to help! JJ James J. Exposition Sales Manager Events Services Used the software for: 2+ years ### "How Easy it is" May 10, 2019 5.0 My overall experience with Map Your Show has been wonderful. Our reps are wonderful to work with. If you have any questions or cannot figure something out they will make sure to help you. Ilike how they keep improving it with new updates as well. Pros I like how easy it is to learn and how the staff is so helpful. Cons I do not really dislike any part of the program. Review Source Response from Map Your Show May 13, 2019 Hello James, Thank you so much for taking the time to share your experience using MYS! The feedback you provide is important to us and we are honored to be your ongoing partner. We strive for excellence in both product and service and are pleased to hear you have had a good experience with both of those, especially when it comes to ease of use. If you ever have any questions, please feel free to contact us. We would be happy to help! FS Fernanda S. Exhibits & Sponsorships Manager Medical Practice Used the software for: 2+ years ### "Excellent Product for Exhibit Hall Management" July 2, 2019 5.0 Positive experience overall. Have used sales portion in the past and it was an easy integration between departments. Pros \-Floorplan Manipulation -Booth Assignment -Reporting/Information Gathering Cons Sponsorship area needs to be developed a bit more Review Source Response from Map Your Show July 9, 2019 Hello Fernanda, Thank you for taking the time to share your feedback with us regarding your experience using MYS products. We are happy to hear you have had a positive experience overall. If you have any questions or concerns regarding sponsorships or any other products/services we offer, please do not hesitate to reach out. We are more than happy to help! Similar Products Featured ## Related categories [Virtual Event](https://www.capterra.com/virtual-event-software/)[Conference](https://www.capterra.com/conference-software/)[Event Management](https://www.capterra.com/event-management-software/)