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The most customisable drag-and-drop website builder and editor designed for the hospitality industry. With Amenitiz, you can build beautiful SEO-friendly websites with an integrated booking engine. We take care of all the necessary technical updates and changes, leaving you to focus on your guest experience.
Provider
Amenitiz
Located In
Spain
Open API
No
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
iOS, Android
Training
Live Online, Webinars, Documentation, Videos
Support
Phone Support, Chat, Knowledge Base, FAQs/Forum, Email/Help Desk
Bed & Breakfast Accommodations Chain Hotels Independent Hotels Boutique Hotels Hostels Serviced Accommodations Self-Catering Accommodations Pubs Coaching Inns Guesthouses Glamping Campsite
Content Source: Amenitiz
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Amenitiz Reviews
Pros
I am very satisfied with my choice. It us very helpful and inspiring.
I am very happy with Amenitiz and highly recommend their platform. I spent a lot of time comparing all of the channel manager and booking engine sites before deciding on Amenitiz.
They friendly, helpful and first especially the sales bit and applications looked easy to use and affordable.
It saved me a lot of time. It is very easy to use and the team is always very helpful if anything is needed.
Cons
Sensitive content hidden] immediately understood the problem we were having with our listings not being visible.
Sometimes I find it difficult to find what I‘m looking for.
Shocking and complete waste of time and money and caused me weeks of stress and now more money has had be paid out.
The first problem I came to no one has helped resolve the issue. It has been weeks and I still cannot link the invoicing.
"So happy to have Amenitiz in my life"
Overall: I am very satisfied with my choice. It us very helpful and inspiring.
Pros: The service team is fast and very professional. They are kind and helpful. The website created is perfect. I get good feedback. Everything is simple and selfexplaining. Always eager to improve the spirit from Amenitiz and mine are a goor match.
Cons: Sometimes I find it difficult to find what I‘m looking for. But under the help section are many explaining videos and help.
"Problem Solved"
Overall: [sensitive content hidden] immediately understood the problem we were having with our listings not being visible. She clearly guided me through the system to make the necessary reset and our properties were immediately opened for bookings. Very happy with the service. Dorothy
Pros: The phone is always answered quickly and advisors are available to answer your queries.
Cons: There is nothing that l have experienced as yet.
"What they say on their website is NOT WHAT THEY DELIVER"
Overall: Their product is completely and utterly unusable for me. Despite proving this to them, and despite hiring a developer from my end to help them improve their product, they weren't interested.The worst part? They won't let me out of the contract. Do yourself a favor and look for an alternative. Unless you want to get rid of your money, your guests, and your nerves.
Pros: I have to admit I learned a lot about what not to do in terms of advertising.Their website and their customer service claims served as a great reminder how to quickly ruin a business by overpromising and underdelivering. Or in their case, not delivering at all by selling an unusable product.
Cons: They promise the world and deliver absolutely nothing. In the end, you're left with a product that is harmful to your business, and you spent countless hours and money for this "service". They are not interested in resolving any issues. They count on the fact that you already spent too much time to make amenitiz software work, and that you won't leave them because you don't want to spend that time somewhere else, again.A business model that will ruin them, for sure. Clients are not as stupid as amenitiz seem to think they are.
"EXPERTS IN CUSTOMER CARE"
Overall: SERVICE EXCELLENCE AT ITS BEST! Worth recommending.
Pros: Expert handlers of specific issues in the Customer Service Department
Cons: I haven't encountered any. My issues are solved fast.
"Future proof Property Management System "
Overall: I have been a customer of Amenitiz for more than 2 years and am very pleased with the partnership.
Pros: They are continuously evolving the service to provide the best possible experience.
Cons: Some time back they were not meeting my expectations for support. This has improved considerably over the last year as they have staffed up the Support department.
