--- title: "ElderSuite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ElderSuite Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/183850/ElderSuite/" page_type: "product" language: "en" --- # ElderSuite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ElderSuite ## What is ElderSuite? ElderSuite is the leading Practice Management Software designed specifically for Adult Day Care providers. ElderSuite is the only complete solution for both medical and social focused Adult Day Care service providers. ElderSuite was initially designed for Texas based Adult Day Care Service and Day Activity Health Service Providers. Since 1995, ElderSuite has continued to evolve and currently helps increase productivity for more than 3,600 users in 27 states across the nation. ## What is ElderSuite used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ElderSuite?[Manage this product listing](https://www.g2.com/products/eldersuite/claim_requests/new?auto=true) ## ElderSuite Overview Updated September 2026 AI summary ElderSuite is a cloud and Windows-based solution for organizations of all sizes seeking electronic medical records, assisted living, long-term care, or patient case management software. It combines core features such as charting, coding assistance, decision support, and billing with care plan management, workflow tools, and HIPAA compliance, supporting efficient and secure patient record handling. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ElderSuite 5.0 (1) VS. [4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (45) Value For Money 5.0 (1) Value For Money 4.5 (29) Customer Service 5.0 (1) Customer Service 4.9 (44) ## ElderSuite alternatives [4.2 (5)](https://www.capterra.com/p/164513/eMAR/#reviews) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/10009685/Yardi-EHR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about ElderSuite Overview ### What company size and specific industries is ElderSuite built for? ElderSuite is designed for adult day care providers of all sizes, especially organizations looking for a low-cost software option with a quick return on investment. It serves the adult day care sector across the United States rather than a broad set of unrelated industries. Features and Usability ### What are the key features of ElderSuite? ElderSuite offers access controls and user management, plus care operations features such as admissions management, resident assessment, care plan management, medication history, progress notes, and charting. It also includes billing and invoicing, claims management, document storage, customizable reports, workflow management, and HIPAA compliant records management. Getting Started and Support ### What training and onboarding options does ElderSuite offer? ElderSuite provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos support self-paced review. Getting Started and Support ### What customer support options does ElderSuite offer? ElderSuite provides email/help desk, FAQ/forum, knowledge base, and phone support. Support details are limited in the catalog data, so no reviewer-based assessment of response times, helpfulness, or common frustrations is available. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) ElderSuite supports all three of the features reviewers consider most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help businesses protect sensitive health information, maintain accurate patient histories, and document care consistently, allowing teams to manage records more efficiently and support better clinical decision-making. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Admissions Management Handle the registration and admission process for existing and new students AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Escalation System alerts about the need to escalate an issue or request ElderSuite 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Tracking: Track the attendance of specific individuals or groups - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Document Management: Store, manage, and track all electronic documents in a centralized location - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event/Activities Planning: Plan events and/or activities - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Nursing Homes: Specifically for nursing homes - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geriatric Care: Providing medical care for elderly patients - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Meal/Nutrition Management: Meal and snack planning, scheduling and distribution - Medical Billing: Manage billing and payments for a healthcare provider - Medication History: Access to patient medication history data - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time - Real-Time Updates: Receive system updates as soon as any changes are made - Referral Management: Log and store the source of contacts/leads - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $199.00 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jennie C. Office Manager Hospital & Health Care ### "The Best Software for ADS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2019 I really like how user friendly the platform is. I am able to log my clients everyday without having to spend hours away from them due to tedious paperwork and repetitive documentation. I love that everything rolls over. Pros It is super easy to use. The software before was too confusing. This one is simple enough to get the job done! Cons There is nothing I don't like about this software as of yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.