# Tapdesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tapdesk Software - reviews, pricing plans, popular comparisons to other Lead Management products and more.

Source: https://www.capterra.com/p/183855/Tapdesk

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# 

 Tapdesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Tapdesk

## What is Tapdesk?

Tapdesk is a CRM and lead search tool designed to streamline the sales process of every sales organization allowing more time and energy to closing deals. It is a tool built for sales professionals and organizations with sales team. Tapdesk is powered by AI and our Machine learning algorithm provides you with relevant data to increase your productivity and cut out waste. We have a unique search capability that allows users to find decision makers and potential customers based on their job.

## What is Tapdesk used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9.99

Flat Rate, Per Month

Free trial  
available

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Do you work for Tapdesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://tapdesk.io&name=Tapdesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tapdesk

5.0 (7)

VS.

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$9.99

Flat Rate, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (7)

Ease Of Use

4.5 (5,671)

Value For Money

5.0 (7)

Value For Money

4.3 (4,311)

Customer Service

5.0 (7)

Customer Service

4.4 (4,113)

## Tapdesk alternatives

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (497)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Contact Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Lead Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Segmentation

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Group leads or contacts based on their specific characteristics

Task Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Calendar/Reminder System

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

Tapdesk 27 features

Notifications/alerts for upcoming events or tasks

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Graphical representation of data

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Automate workflows and trigger campaigns based on customer actions

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Tools designed to streamline the process of lead generation and management for sales teams

Generate quotes or estimates for customers

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.4 (7)

4.4

Based on 7 reviews

## Pricing

Value for money

5.0 (7)

Free Trial

Basic

$9.99

Flat Rate,Per Month

Value for money

5.0 (7)

5.0

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (7)

5.0

Based on 7 reviews

## User reviews

Overall rating

5.0

Based on 7 reviews

Filter by rating

5(7)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

OK

Onur K.

Senior Channel Sales Manager

Information Technology and Services

### "Tapdesk increases the probability of successful deals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2022

Pros

The most important aspect of sales operations is closing the deals part. At this point Tapdesk contributes so much to our sales channels.

Cons

We would be extremely please if there were a desktop program version of Tapdesk.

Switched from

[QAlert](https://www.capterra.com/p/224223/QAlert/)

[Coneix](https://www.capterra.com/p/163715/Coneix/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WR

Waldek R.

CEO

Automotive

### "roboust, amazing UI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2022

I have used several different CRM systems over the past years. For various reasons, I changed them, sometimes they lacked some functionality, but most often it was an excess of them, a feeling of constant fatigue and overwhelming during everyday use. Many CRMs enforce a separate db for Contacts and Organizations. Sometimes it is difficult to combine them in Leads, opportunities, clients. That's why I was still looking for a new CRM to manage Leads. I'm not looking no more. Tabdesk is perfect. Clean, enjoyable UI. Efficient at work. Perfect. Zen. Ideal.

Pros

Clean, enjoyable UI. Simplicity of this app helps with typical for CMS overwhelmed feeling.

Cons

No option to convert leads into managed clients in the Clients table.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ishan S.

Director

Photography

### "Great CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 3, 2021

Pros

Tapdesk is the only CRM that's been able to keep me organized and increase my sales. If you're looking for a CRM tool, I totally recommend Tapdesk! Customer data is at our finger tips and we are able to work super independently, but do so efficiently. We send out less emails now because everything has centralized in one place.

Cons

\> Password is so hectic :/ > If I could change the text / customise them according to my need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 8, 2021

Hello Ishan, Thank you for taking the time to review Tapdesk. We value your feedback and are always working hard to provide solutions that help our users grow revenue. We apologize for the inconvenience our password requirements may have caused during signup. At Tapdesk, we take the security of your data very seriously. And this begins with our password requirement. We understand it may be hectic to meet them all. However, it helps keep your data safe. Our team is glad that Tapdesk has made your team more efficient and centralized their communication.

AM

Alex M.

Sales

Automotive

### "All-In-One CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 23, 2021

Pros

I appreciate that Tapdesk combines a lead search feature with a CRM. This helps me keep my prospecting and sales pipeline tools in one place.

Cons

I would love if the business search export would include the location of the business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2021

Thanks for reviewing Tapdesk, Alex! We are working on adding more location details when exporting Business Search results. Thanks for pointing this out. The export update should be available in our next release scheduled for October, 2021.

CC

Carl C.

Director

E-Learning

### "Great product, great team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2021

Support has been amazing, they really helped walk me through a few issues as I was getting started.

Pros

Adding contacts is seamless, custom field placeholders in campaigns saving me a lot of time.

Cons

I think their could be a bit of work in the automation of campaigns, but I know this is on the road map.

Switched from

[Salesflare](https://www.capterra.com/p/149522/Salesflare/)

More lightweight and easy to use software.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing Tapdesk

Price, ease of use, more focused product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2021

Hey Carl, thanks for taking your time to review Tapdesk. Our Flows/Automation feature is currently in closed beta and will be released in October, 2021. It will let you automate campaigns, create drip campaigns, and create sequences that automate processes in your workspace. Can't wait for you to try it.

BW

Ben W.

freelancer

Marketing and Advertising

### "Deploy in Minutes, Not Days!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 17, 2021

I’ve only had it for 3 or 4 days but so far I love it!

Pros

It's easy to use, and I was up and running in minutes. The best part is the support team is so attentive to the needs of its customers. I ran into issues on two separate occasions and contacted their support and they were extremely helpful and solved my problems both times.

Cons

Wish it had a more robust campaign builder and email functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 20, 2021

Thanks Ben, We are excited that your experience with Tapdesk has been positive so far. We plan to keep it that way. We are working on improvements on our email campaign editors and overall emailing functionality. We will release an update later this fall including more detailed tracking information on campaigns to provide better insights on your recipients.

TN

Thomas N.

CEO

Marketing and Advertising

### "Sehr gutes CRM Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 22, 2021

Pros

Gute Funktionalität, eine echte ALternative zu Pipedrive, sehr gute integrierte Suchfunktion

Cons

brauchen noch eine ANbindung an webhook, Pabbly connect und integrately für Automatisierung

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 24, 2021

Hi Thomas, Thanks for the feedback. Pabbly Connect is currently in our roadmap and will be available soon. We are also exploring and integration with Integrately.

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