--- title: "MYOB Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is MYOB the right Billing and Invoicing solution for you? Explore 151 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/183867/MYOB-Business/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-31" --- MYOB 3.8 (151) [View alternatives](https://www.capterra.com/p/183867/MYOB-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 31st, 2026 # Reviews of MYOB Ease of use 3.8 Customer Service 3.3 ## Pros and Cons in Reviews EW Emma W Assistant ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Simple easy to use all in in one accounting software, for payroll, accounts payable and receivable, secure web based software.“ November 10, 2025 PM Peter M Finance and IT ManagerWholesale, 51 - 200 employeesUsed the software for: More than 2 years. “Unable to generate consolidated financial statements or perform intercompany transactions.“ March 26, 2026 EW Emma W Assistant ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Definitely a positive experience using MYOB, have now switched to Xero but I miss the ease of use for Pay Bills and aged payables.“ November 10, 2025 cP candice P accountsTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “What i dislike about Myob is how when allocating a payment sometimes does it by itself when generally its the incorrect payment or company.“ December 12, 2025 AB Amile B BookkeeperFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “It’s overall very helpful for invoice processing and keeping invoices documents attached to cloud.“ December 27, 2024 DC Duncan C DirectorWine and Spirits, 2 - 10 employeesUsed the software for: Less than 6 months. “Almost as if it has been set up to frustrate you to upgrade to a higher product.“ November 18, 2024 BR Bridie R Head of OperationsConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “It’s a reliable tool for handling all our core accounting functions, including reconciling accounts, managing payroll, sending invoices, and tracking transactions.“ October 22, 2024 BR Bridie R Head of OperationsConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “For example, integrating MYOB with Total Synergy has caused issues at times, which interrupts my workflow and requires extra troubleshooting.“ October 22, 2024 ## Showing most helpful reviews Showing 1-25 of 151 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Director Used the software for: 3-5 years ### "Beware of MYOB they don't care about you " November 2, 2026 1.0 Awful, they are terrible to deal with, rude, unhelpful, greedy no care for their customers at all. disappointed Pros Nothing there is nothing I like about MYOB at all, what do you want me to say, they are rude and arrogant Cons payments are not applied to invoices, they kept an account I asked to be closed running for 18months and started charging me, said I shouldn't care if the company pays to much as its not my account, I am a small business with just myself so it does matter, refused to credit me the charges until I complained to AFCA Review Source R Reviewer COO Used the software for: 3-5 years ### "Improve the Super Payment part" October 7, 2026 3.0 good. It works. Once you get familiar with it all. Can't really comment on anything else. Please fix the Super Payments part. Pros Some of MYOB is really good - a bit on the expensive side though. Now that I have gotten use to the massive changes made over the last 2 years. I hated that initially - there really wasn't enough support for the change Cons I hate the Super payment part. I can change the default account in MYOB that it records the payment against - it's defaulted to Petty Cash in my system. Review Source R Reviewer bookkeeper Used the software for: 1-3 years ### "need to fix pay super number" September 28, 2026 4.0 all good except for the above issue. Also when new client starts MYOB business need a way to put their bank account details for MYOB subscription instead of credit card Pros being able to call someone when there is an issue. Unlike other products where you send an e mail and have to wait for help Cons still have the issue with pay super that the numbers do not automatically increase each pay run. Have reported this many times Review Source R Reviewer Accounts Officer Used the software for: 3-5 years ### "Fast and reliable" April 9, 2026 4.0 Overall, MYOB is great for our business. It is fast and reliable. It has most of the features we require. Pros It has most of the features I require and is secure. The application runs fast, especially the desktop application. Cons There a few features that are missing that would be helpful. For example, calculating tax on bonus payments correctly rather than having to calculate the tax manually. Review Source R Reviewer Finance and IT Manager Used the software for: 3-5 years ### "Best small business software" March 30, 2026 5.0 Very good experience, loved using this system. has a lot more functions than other small business software and it has a desktop version. Pros Very user friendly, the support articles online are very easy to follow and step-by-step. software includes a lot of features Cons Unable to generate consolidated financial statements or perform intercompany transactions. Custom reports are limited compared to larger ERP's but great for small business Review Source R Reviewer accounts Used the software for: 3-5 years ### "I HAVE LOVED MYOB BUISNESS" December 12, 2025 5.0 My overall experience with MYOB has been easy, i have loved being able to navigate the system with ease, and if i have ever needed help customer service always tried there best. Pros I found MYOB business easy to use, i love how simple payroll is, i have been using MYOB for a few years now from MYOB account to MYOB business. Cons What i dislike about Myob is how when allocating a payment sometimes does it by itself when generally its the incorrect payment or company. Review Source R Reviewer Assistant Manager Used the software for: 1-3 years ### "MYOB review " November 11, 2025 5.0 Definitely a positive experience using MYOB, have now switched to Xero but I miss the ease of use for Pay Bills and aged payables. Pros Simple easy to use all in in one accounting software, for payroll, accounts payable and receivable, secure web based software. Cons Getting a bit expensive over time, sometimes can be a bit hard with integrating other platforms and apps. Review Source R Reviewer Senior Accountant Used the software for: 3-5 years ### "Solid product for small business" November 12, 2018 5.0 Has been around for a long time. Tried and tested and is a great product. Starting to price a little higher but still competitive - especially if you have employees. Pros Easy to use and well laid out for the end user. Is great for small operations without complex needs. Cons Whilst bank rules are very handy - the auto reconciling of transactions can cause problems if rule set up incorrectly. Would be great if there was an option to make bulk transaction changes. Review Source R Reviewer Director Used the software for: 3-5 years ### "MYOB Business" November 8, 2024 4.0 I enjoy working with this product as it has streamlined some work for my clients and I along with complying with legislative requirements. Pros MYOB have worked hard to make the product more user friendly for both the business and the accountant. Cons The pricing can be more than some others on the market. Review Source R Reviewer Director Used the software for: Less than 1 year ### "MYOB ok for small business " January 2, 2025 2.0 It’s a product designed for small businesses. Not much options available on MYOB which are available on bigger software such as SAGE, SAP, Oracle etc… Pros Cheap and somehow good enough for small businesses. Cons Not enough reporting options, no way of saving all my invoices quickly. Have to go to each Individual invoice and save them one by one. Review Source QO Quentin O. QS Estimator Used the software for: 3-5 years ### "MYOB Business - Great Software for medium sized businesses" January 18, 2024 4.0 Pros The financial reporting abilities of MYOB Business are very good and very well developed. They present accurate and real time reports that allow for a large volume of information to be automatically reported from a business management point of view. The ability to add specific permission levels to individual users is also highly valuable as the there may be some layers f information that the company does not want the individual to have access to which is something MYOB has done really well. Cons MYOB is more costly than a number of other accounting software packages on the market, although it is more powerful and has more functions. From a personal point of view the user interfaces feel outdated. Although they are very powerful and have a lot of functionality it presents as though it is a 20 year old version of windows. Review Source R Reviewer Tax accountant Used the software for: 3-5 years ### "Good software, has been better few years ago" May 8, 2023 4.0 I loved that software in 2006, it was great, so easy to use. Now it is not hat great, customer support needs a lot of improvement. Yet I think other competitors have their problems and overall MYOB is the best soft for a small business. Pros I love the soft is so user-friendly. I have been using MYOB since 2006. As an accountant I use XERo, quickbooks, handisoft. I think that from the end user point of view MYOB still easiest business software. From an accountant point of view it is also very user friendly. It helps me fix the mistakes my clients made with an ease. Bank reconciliation used to be great, now, after some modifications it is much worse. Yet , overall I think that MYOB is still the sest business solution for a small business in Australia Cons Customer support is not existent. Many of my client switched to Xero or quick books because of terrible customer support in MYOB Review Source R Reviewer Director Used the software for: Less than 1 year ### "Just Don't" November 27, 2024 1.0 After years of accountedge this it utter rubbish. Pros nothing. Absolutley nothing. I just can't say anything positive about it other than if you just want to do some simply invoices then yes it will work. Cons It is very limited and very difficult to use. Almost as if it has been set up to frustrate you to upgrade to a higher product. Just getting basic reports is nigh impossible. Review Source R Reviewer Director Used the software for: 1-3 years ### "Use Xero instead" October 28, 2024 1.0 Terrible, I also use Xero and have had zero issues over the same time period with the same data. I will not recommend MYOB to anyone. Pros It looks nice but that is where anything good stops for MYOB. Cons Every accountant I talk to advise not to use MYOB. I have now been locked out of my account for over a month with their system incapable of remembering logins requiring external apps which then don't work, have also been unable to share access to reports due to MYOB changing statuses without my knowledge. Review Source MK Matthew K. Director Used the software for: 3-5 years ### "Don't start your business accounting with a regrettable decision, look elsewhere!" May 19, 2020 1.0 Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them. Pros Reasonably easy to use but have found Xero to be much better in almost every way. Cons Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data Review Source R Reviewer Owner Used the software for: 1-3 years ### "Good to start but difficult with finer details." January 16, 2023 3.0 It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues. Pros Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year. Cons Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation. Review Source R Reviewer Managing Director Used the software for: 3-5 years ### "MYOB XO - API Integration A Game Changer " August 2, 2022 5.0 Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great. Pros Due to the complexities of our business MYOB XO was the standout choice. Cons No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected. Review Source R Reviewer Head of Operations Used the software for: 3-5 years ### "MYOB Business Used by Project and Design Management Business Factor PM" October 25, 2024 4.0 My overall experience with MYOB Business has been mostly positive. It’s a reliable tool for handling all our core accounting functions, including reconciling accounts, managing payroll, sending invoices, and tracking transactions. The platform offers a good level of detail, and once set up, it’s easy to navigate day-to-day tasks. However, syncing MYOB with other software, like Total Synergy, can sometimes be a bit challenging, which interrupts the otherwise smooth workflow. Despite these occasional hiccups, it’s an efficient solution for managing our finances. Pros What I like most about MYOB is its efficiency in handling all my accounting needs. I use it for bookkeeping, reconciling accounts, sending invoices, managing payroll, paying bills, and tracking transactions. It keeps everything organized in one place, making monthly financial reviews straightforward and helping me stay on top of our accounting tasks with ease. Cons What I like least about MYOB is that syncing with other software can sometimes be unreliable. For example, integrating MYOB with Total Synergy has caused issues at times, which interrupts my workflow and requires extra troubleshooting. Review Source R Reviewer BAS Agent Used the software for: 3-5 years ### "Daily Bookkeeping" December 6, 2023 3.0 On the website version I am completely frustrated. Why is it that I can not open in the app version when the file has been shared with me via the website version?? Pros Bank Feeds, Date Lock, Balance Sheet, GST Report Cons Lack of functionality on website, can't use the find transaction feature. Review Source TF Tanveer F. Human Resource Manager Used the software for: 1-3 years ### "An Accounting Solution that Is Accurate to Use" April 30, 2024 5.0 Pros MYOB Business is a sensational and accurate accounting solution. I love the simplicity of MYOB Business. Cons I do not dislike MYOB Business at all. MYOB Business is so brilliant. Review Source VL Valentina L. Marketing Manager Used the software for: 1-3 years ### "MYOB Business Is a Sensational Accounting Solution" April 16, 2024 5.0 Pros This accounting solution has been working so well for use due to its effective features. MYOB Business has been highly reliable and easy to use. Cons I do not have cons for MYOB Business. MYOB Business works so well. Review Source R Reviewer Accountant Used the software for: Less than 1 year ### "MYOB essentials before it was put on the accountright platform was excellent. " March 12, 2021 1.0 Mostly problems compared to the old software. Pros Payroll is ok it has some nice features on pay items but nothing the old essentials could do easily. Cons The list is far too long. The old essentials is excellent. All that needed to be done is have the option of reports it had be converted to excel rather than PDF. The decision to go to accountright will be fatal. Review Source R Reviewer Owner / Manager Used the software for: 3-5 years ### "MYOB Easy" October 3, 2023 5.0 Pros Application layout makes it easy to navigate Cons The upgrade feature needs to run in the background. Review Source R Reviewer General Manager Used the software for: 3-5 years ### "MYOB Accounts Plus" November 10, 2022 4.0 overall good Pros Online and off line accessMobile scanning of receipts Cons some search features could be better. Doesn't narrow down search when entering items or descriptions Review Source R Reviewer Owner Used the software for: 3-5 years ### "Upgrade of platform rubbish " August 25, 2021 1.0 Very frustrating, dissatisfaction and disappointment. Will be looking at Xero. Pros Nothing about the new upgraded platform, all information has to transferred over. Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues. Did not ask or want the upgrade now paying more for a useless product. Cons Navigation is too complex, nothing is clear and simple. Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.