# Page 3 | MYOB Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is MYOB Business the right Billing and Invoicing solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183867/MYOB-Business/reviews --- MYOB Business 3.9 (148) [View alternatives](https://www.capterra.com/p/183867/MYOB-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of MYOB Business ## Showing most helpful reviews Showing 51-75 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DT Daniel T. Surveyor Civil Engineering Used the software for: 2+ years ### "Get your act together" March 4, 2021 2.0 works well when it does, is terrible when it doesn't with zero customer support! Pros Easy to use. If you have a computer, you can access everything Cons Glitch with reconciliation. You have to go back to the dashboard if you want to reconcile a different account (each time) have been trying to setup bank feeds for credit card for years. Have been unable to update credit card details or pay the bill for the product for 2 months. Very annoying to log into, nearly every time you have to log in two or three times before you actually log in. If you like waiting on the phone to talk to someone, only for the call to time out after 40mins or get put through to some white noise, again and again this is the company for you. Reason for choosing MYOB Business My accountant suggested it. Review Source KV Kara V. Tax Agent Accounting Used the software for: 2+ years ### "Myob " May 26, 2022 5.0 Very easy to use. Clients are happy with it and also find it easy with minimal questions Pros The ease of using this program. Being able to get into clients accounts and finalising their work. Cons I have no issues to report with this program. Review Source JA Jan A. Owner Consumer Services Used the software for: 2+ years ### "The Updated Version is Catastrophic for a very small business" March 26, 2022 1.0 you wait for hours to receive help then get cut off as the wait time is so long Pros Not much, the old version worked perfectly, we were given an ultimatum Cons Undeposited funds should not be automatic, you cannot delete Reason for choosing MYOB Business Because we were forced to update with no alternative Review Source CC Chris C. Business owner Accounting Used the software for: 1-2 years ### "Not my first option but still a good system" October 16, 2021 3.0 Overall it is not my first preference and I prefer to use a competitor. Pros I stated my career using MYOB which was my favorite software. It couldn't be beat. But that was over a decade as ago. Since then other contenders have surpassed the software in both useability and practicality. MYOB is still good at the core, especially for accountants and people with an accounting background. However for business owners I think it could be a bit confusing and slightly intimidating. Cons One of my biggest pet peeves for MYOB is the rigid structure and inflexible ways to treat transactions. For example, if a bank transaction doesn't match to the cent, there is no quick way of recognizing the rounding error and processing the transaction. Instead a series of clicks into the transacting to edit the amount is required, disrupting your workflow. Review Source AP Adam P. Director Real Estate Used the software for: 6-12 months ### "Great for payroll" June 17, 2024 5.0 Pros We use MYOB for our payroll and it is very simple and functional software Cons I don’t have a con for this software as we are very happy with it Review Source PC Paul C. Managing Director Consumer Goods Used the software for: 2+ years ### "Probably OK If you Are a Trained Accountant or Bookkeeper" September 29, 2019 2.0 We wasted a lot of time and resources using this software for our small business accounting needs. Whilst it did the job in the end we believe there are simpler options such as XERO for us non- accountants. Pros As a small business owner not trained in the art of accounting there wasn't a lot we found easy about using MYOB Essentials. The reporting process at the end is probably our highlight. Cons We found MYOB Essentials cumbersome to set up and use. The support team was basically of little help. Sending files to our Accountant at the end of the tax year was a pain. MYOB Essentials is better suited to those with a deeper knowledge of accounting than what we have in our business. That is why we switched to XERO which we find much easier and more efficient to use. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing MYOB Business We chose MYOB Essential based on their reputation as a simple inhouse accounting software solution. Review Source LP Lee P. Chief Financial Officer Construction Used the software for: 2+ years ### "The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information." May 22, 2017 3.0 For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it. Pros Good basic internal controls so novice bookkeepers can run day to day. Easy to install and set up. Reasonably cheap for what you get. Handles GST well. Cons Not the best for Job costings. Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger. Tends to freeze in reporting production which can lock out users. Support service is very poor, you get the feeling the staff could care less in resolving issues. Interactive screen supports not used you have to send a file and wait for a response. Wait time on the phone for support is very bad. Review Source VR Verified Reviewer Electorate Officer Legislative Office Used the software for: 1-2 years ### "Great Product " January 14, 2019 5.0 I would recommend it to someone say a professional bookkeeper, I found Quickbooks to be more user friendly for easy bookkeeping soultuons also finding Quickbooks a lot cheaper than MYOB. Pros Very detailed, Easy to add transactions. Cons I found the software was not very “user friendly” especially as someone who isn’t the greatest at Bookeeping, the terms (words) and navigation was very hard sometimes. I ended up switching to Quickbooks. Review Source JR Joanne R. CEO Information Technology and Services Used the software for: 2+ years ### "MYOB - easy to use, does what you need" February 23, 2021 5.0 Offers features that I need to do to manage the Company Financials. Support has been great and responsive. Pros MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature. Cons MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing MYOB Business Pricing and easier to use. Review Source VR Verified Reviewer Senior Manager Computer Software Used the software for: 1-2 years ### "Great invoicing software" September 7, 2023 4.0 Pros MYOB is the solution for managing the companies taxes and invoices in Australia. Cons I would love to have it in more languages Review Source MB Michael B. COO Law Practice Used the software for: 2+ years ### "MYOB keeps us on track and informed" May 26, 2021 5.0 Pros Ese of use, accessibility, features are simple, seamless integration, reporting functions, governance Cons None, it is clear and easy to use daily. Review Source KH Karen H. accounting consultant Accounting Used the software for: Less than 6 months ### "Sold a dummy!" August 17, 2018 3.0 I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up. Designed and run by non accountants Pros Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice. Cons I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double. I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem. Review Source Ivan M. Senior Bookkeeper Retail Used the software for: 2+ years ### "A Solid Piece Of Software" September 4, 2018 5.0 Pros I have used MYOB for years, it's perfect for getting the job done, and easy to use. Cons Sometimes the ability to change or delete transactions is a little bit dangerous. Review Source ET Edward T. Purchasing Manager Retail Used the software for: 2+ years ### "MYOB Review" December 8, 2021 4.0 Pros Ease of use. Pricing Easy interface Online storage Cons Limited reporting and search functions Limited customs report Review Source BB Beverly B. clinic owner Health, Wellness and Fitness Used the software for: 2+ years ### "MYOB software" April 28, 2022 4.0 Pros Process was easy to set up, had some good features that were used frequently Cons Needed more features added to make good use of the accounting,invoices were limited Review Source Bruce Y. CEO Information Technology and Services Used the software for: 2+ years ### "Need to be dragged into the new century" June 16, 2019 2.0 We have been stuck on it - and are currently planning our migration away from it. Pros Commonly used across small business which makes it easier to find bookkeepers who have experience in it Cons Needs to have a major overview from a features, functionality and user experience perspective. Nearly no new features in 15 years. An upgrade in technology, but delivering using out-dated tech stacks and restrictive implementation. Not a wonder people are moving in droves to other products. Review Source VR Verified Reviewer Consultant RGpd Insurance Used the software for: 1-2 years ### "Compta facilité pour freelance et indépendant " May 13, 2023 5.0 Pros Super outil de gestion de facturation, TVA, facture aux particuliers et entreprises. Il est très complet Cons Je regrette juste quelques bugs sur l'application et quelques fonctionnalités manquantes par rapport au concurrent Review Source Serge Isidore K. Gestionnaire Retail Used the software for: Less than 6 months ### "Logiciel de facturation" July 4, 2023 4.0 Dans l'ensemble , MYOB Business est un logiciel très pratique dans la trésorerie , une diversité de fonctionnalité pour la facturation, et accepte également les paiements par carte crédit en apportant son aide aux entreprises . Ce logiciel est complet dans ce qu'il propose . Je le recommande Pros Un très facile à utiliser dans la trésorerie, super outil de gestion de facturation et très avantageux Cons Quelques bugs sur l'application mais dommage c'est pas disponible pour tout les pays Review Source VR Verified Reviewer Founder/ Managing Director Civil Engineering Used the software for: Less than 6 months ### "Great software, but too pricey for my needs" November 2, 2020 4.0 Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options Pros MYOB will polished with lots of mine integrations and options. Cons There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Xero](https://www.capterra.com/p/120109/Xero/)[Reckon One](https://www.capterra.com/p/154538/Reckon-One/) Reason for choosing MYOB Business I didn't choose it in the end. Review Source Paul T. Business Owner Telecommunications Used the software for: 2+ years ### "MYOB for Tradies" June 30, 2021 4.0 I had little to do with the software save reading my payslips and annual payment summary. These werre accurate and easy to read. Pros I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary Cons There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred. Review Source Hervé K. Gestion clientèle Media Production Used the software for: Less than 6 months ### "Outil puissant de facturation" September 19, 2023 4.0 MYOB Business est un logiciel bien conçu qui facilite les activités de trésorerie et de paiement grâce à ses puissantes fonctionnalités Pros Très pratique et facile pour la facturation, il est très simple et rapide avec des fonctionnalités innovantes Cons MYOB Business n'est pas disponible en version d'essai gratuit, un peu cher pour les petites entreprises Review Source Marcus Maciej N. Art Director Used the software for: 6-12 months ### "The interface is ok but the customer service is terrible" April 6, 2018 3.0 Pros I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye. Cons It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague! Review Source AP Alexander P. Youth Officer Law Enforcement Used the software for: Less than 6 months ### "MYOB User " July 22, 2022 3.0 Positive Pros The easy to use features help me keep track of my accounts when I have so much going on Cons There’s not much I don’t like, I’m pro MYOB Business Review Source MS Mark S. Director Accounting Used the software for: 2+ years ### "MYOB Review" August 26, 2020 3.0 Pros I like that it has been around for many many years, and the functionality has NEVER changed or been improved Cons The lack of development and modernisation of the product Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Review Source VR Verified Reviewer Professional Freelancer Used the software for: 6-12 months ### "Good software for offline accounting. you can work on Myob for all your accounting &and Bookkeeping" June 12, 2018 5.0 Good for accounting & Book-keeping offline. Pros Its functioning is good. You can easily get your Accounting data customized by preparing P&L account & Balance sheet Cons 1\. You have to take backup by your self no self backup facility. 2. Difficult to understand the reporting process. 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