# Page 3 | MYOB Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is MYOB Business the right Billing and Invoicing solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183867/MYOB-Business/reviews

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MYOB Business

3.9 (147)

[View alternatives](https://www.capterra.com/p/183867/MYOB-Business/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of MYOB Business

## Showing most helpful reviews

Showing 51-75 of 147 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Joe B.  
DevOps Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Manual System Converted into Digital"

December 29, 2020

4.0

MYOB has changed the way we work, simplifies book keeping to take away so much pain

Pros

\- Easy to signup and simple setup to get things started - Pricing - Special offer for new start ups - Invoice reminders - Invoice templates look very professional - Invoice shows when customer / vendor have viewed (SUPER HELPFUL) - Intray for emailing receipts and tracking

Cons

\- Not being able to invoice in multiple currencies, have to workarond this by invoicing in the charable foreign currency then after payment is recieved adjusting the template to the local amount that is received.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing MYOB Business

Price and special offer for new startups

Review Source

DT

Daniel T.  
Surveyor  
Civil Engineering  
Used the software for: 2+ years

### "Get your act together"

March 4, 2021

2.0

works well when it does, is terrible when it doesn't with zero customer support!

Pros

Easy to use. If you have a computer, you can access everything

Cons

Glitch with reconciliation. You have to go back to the dashboard if you want to reconcile a different account (each time) have been trying to setup bank feeds for credit card for years. Have been unable to update credit card details or pay the bill for the product for 2 months. Very annoying to log into, nearly every time you have to log in two or three times before you actually log in. If you like waiting on the phone to talk to someone, only for the call to time out after 40mins or get put through to some white noise, again and again this is the company for you.

Reason for choosing MYOB Business

My accountant suggested it.

Review Source

EW

Elizabeth W.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Upgrade of platform rubbish "

August 23, 2021

1.0

Very frustrating, dissatisfaction and disappointment. Will be looking at Xero.

Pros

Nothing about the new upgraded platform, all information has to transferred over. Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues. Did not ask or want the upgrade now paying more for a useless product.

Cons

Navigation is too complex, nothing is clear and simple. Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time.

Review Source

JA

Jan A.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "The Updated Version is Catastrophic for a very small business"

March 26, 2022

1.0

you wait for hours to receive help then get cut off as the wait time is so long

Pros

Not much, the old version worked perfectly, we were given an ultimatum

Cons

Undeposited funds should not be automatic, you cannot delete

Reason for choosing MYOB Business

Because we were forced to update with no alternative

Review Source

mC

matt C.  
director  
Construction  
Used the software for: I used a free trial

### "A must for any small business"

July 8, 2022

4.0

Pros

its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things

Cons

I would ideally like to see a scheduling app or component added which id desktop and phone friendly

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

LP

Lee P.  
Chief Financial Officer  
Construction  
Used the software for: 2+ years

### "The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information."

May 22, 2017

3.0

For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it.

Pros

Good basic internal controls so novice bookkeepers can run day to day. Easy to install and set up. Reasonably cheap for what you get. Handles GST well.

Cons

Not the best for Job costings. Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger. Tends to freeze in reporting production which can lock out users. Support service is very poor, you get the feeling the staff could care less in resolving issues. Interactive screen supports not used you have to send a file and wait for a response. Wait time on the phone for support is very bad.

Review Source

Karen Y.  
manager  
Education Management  
Used the software for: 2+ years

### "MYOB for business"

January 16, 2019

3.0

Pros

I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia

Cons

I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking

Review Source

JR

Joanne R.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "MYOB - easy to use, does what you need"

February 23, 2021

5.0

Offers features that I need to do to manage the Company Financials. Support has been great and responsive.

Pros

MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature.

Cons

MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing MYOB Business

Pricing and easier to use.

Review Source

lA

lynley A.  
consultant - software  
Accounting  
Used the software for: 2+ years

### "MYOB Business review "

November 10, 2021

5.0

Pros

Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not)

Cons

Could connect to more third-party software.

Review Source

MB

Michael B.  
COO  
Law Practice  
Used the software for: 2+ years

### "MYOB keeps us on track and informed"

May 26, 2021

5.0

Pros

Ese of use, accessibility, features are simple, seamless integration, reporting functions, governance

Cons

None, it is clear and easy to use daily.

Review Source

NW

Neil W.  
Director  
Veterinary  
Used the software for: 2+ years

### "Where's the support?"

January 4, 2023

2.0

I would definitely not recommend this product when there are better ones on the market, such as Xero.

Pros

It integrated with my previous payroll programme

Cons

Difficult to fix problems. Useless customer support. Currently on hold for 110 minutes and counting, and have been "first in the queue" for at least 40 minutes. Their support number is not easy to find and the wait times are unacceptable. Also, the payroll needs more steps than xero to pay staff and report to IRD.

Review Source

Ivan M.  
Senior Bookkeeper  
Retail  
Used the software for: 2+ years

### "A Solid Piece Of Software"

September 4, 2018

5.0

Pros

I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Cons

Sometimes the ability to change or delete transactions is a little bit dangerous.

Review Source

ET

Edward T.  
Purchasing Manager  
Retail  
Used the software for: 2+ years

### "MYOB Review"

December 8, 2021

4.0

Pros

Ease of use. Pricing Easy interface Online storage

Cons

Limited reporting and search functions Limited customs report

Review Source

RR

Rani R.  
owner/manager  
Automotive  
Used the software for: 2+ years

### "Great software. Does everything we need it to do and more. "

March 13, 2018

4.0

Great accounting, and always updating with new features. Our accountant could just log in and do our end of years immediately.

Pros

\-Highly customisable for invoicing and parts inventories. -Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily. -once it was set up for our workshop, it worked amazingly. Very intuitive

Cons

\-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt. -Support used to take at least 1 day if not 2 to get back to you.

Review Source

Bruce Y.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Need to be dragged into the new century"

June 16, 2019

2.0

We have been stuck on it - and are currently planning our migration away from it.

Pros

Commonly used across small business which makes it easier to find bookkeepers who have experience in it

Cons

Needs to have a major overview from a features, functionality and user experience perspective. Nearly no new features in 15 years. An upgrade in technology, but delivering using out-dated tech stacks and restrictive implementation. Not a wonder people are moving in droves to other products.

Review Source

VR

Verified Reviewer  
Consultant RGpd  
Insurance  
Used the software for: 1-2 years

### "Compta facilité pour freelance et indépendant "

May 13, 2023

5.0

Pros

Super outil de gestion de facturation, TVA, facture aux particuliers et entreprises. Il est très complet

Cons

Je regrette juste quelques bugs sur l'application et quelques fonctionnalités manquantes par rapport au concurrent

Review Source

Serge Isidore K.  
Gestionnaire  
Retail  
Used the software for: Less than 6 months

### "Logiciel de facturation"

July 4, 2023

4.0

Dans l'ensemble , MYOB Business est un logiciel très pratique dans la trésorerie , une diversité de fonctionnalité pour la facturation, et accepte également les paiements par carte crédit en apportant son aide aux entreprises . Ce logiciel est complet dans ce qu'il propose . Je le recommande

Pros

Un très facile à utiliser dans la trésorerie, super outil de gestion de facturation et très avantageux

Cons

Quelques bugs sur l'application mais dommage c'est pas disponible pour tout les pays

Review Source

VR

Verified Reviewer  
Founder/ Managing Director  
Civil Engineering  
Used the software for: Less than 6 months

### "Great software, but too pricey for my needs"

November 2, 2020

4.0

Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options

Pros

MYOB will polished with lots of mine integrations and options.

Cons

There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Xero](https://www.capterra.com/p/120109/Xero/)[Reckon One](https://www.capterra.com/p/154538/Reckon-One/)

Reason for choosing MYOB Business

I didn't choose it in the end.

Review Source

D

Daz  
  
  
Used the software for:

### "Okay but . . . . ."

August 7, 2013

3.0

We have been using MYOB accounting plus for over 10 years and recently upgraded to the new Accountright 2013. The new version is very similar to the old and this makes it relatively easy to adjust to. There was a bit of dancing converting 10 years of accounting data to the new format and eventually we got that done and away we went. The first thing that struck us was how slow it seems in comparison to the previous software. (MYOB Accounting plus v14). Data entry is not fluid and constant delays in processing. We contacted MYOB support regarding this and "they are working on the problem" so it appears it is a common problem. It is updated with the latest reports and payroll taxes and supposedly compliant with the ATO. There is a greater range of reports available but still the customisation options are limited. What you see is what yo get, give or take a field or two. The "cloud" idea is novel, but due to the speed restrictions it is of little real benefit. Payroll is the biggest change complying with the new regulations, and taxes, but unfortunately MYOB doesn't allow upgrading of the tax tables without paying for an endless subscription which equates to approximately $800 per year. Overall if you like the early MYOB and can handle the speed reduction then its an okay upgrade. If it wasn't for the reliance on MYOB data for the previous 10+ years and the swift talking sales rep that convinced management to upgrade, I would personally be looking at alternatives.

Pros

Compatible with earlier versions. Interface is very similar to previous versions.

Cons

Expensive for what it is! Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC) Relies heavily on the internet (could be cause of part of the speed problem) Limited customisation

Review Source

Paul T.  
Business Owner  
Telecommunications  
Used the software for: 2+ years

### "MYOB for Tradies"

June 30, 2021

4.0

I had little to do with the software save reading my payslips and annual payment summary. These werre accurate and easy to read.

Pros

I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary

Cons

There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred.

Review Source

Hervé K.  
Gestion clientèle  
Media Production  
Used the software for: Less than 6 months

### "Outil puissant de facturation"

September 19, 2023

4.0

MYOB Business est un logiciel bien conçu qui facilite les activités de trésorerie et de paiement grâce à ses puissantes fonctionnalités

Pros

Très pratique et facile pour la facturation, il est très simple et rapide avec des fonctionnalités innovantes

Cons

MYOB Business n'est pas disponible en version d'essai gratuit, un peu cher pour les petites entreprises

Review Source

Marcus Maciej N.  
Art Director  
  
Used the software for: 6-12 months

### "The interface is ok but the customer service is terrible"

April 6, 2018

3.0

Pros

I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.

Cons

It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!

Review Source

MS

Mark S.  
Director  
Accounting  
Used the software for: 2+ years

### "MYOB Review"

August 26, 2020

3.0

Pros

I like that it has been around for many many years, and the functionality has NEVER changed or been improved

Cons

The lack of development and modernisation of the product

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Review Source

AR

Arslan R.  
Head Manager  
Banking  
Used the software for: 1-2 years

### "The Software helps me to evolve in my career my much ."

May 4, 2018

5.0

The benefits are countless. I am really happy and exceptionally relaxed with using this software. By far, its the most reliable and efficient software that I have encountered.

Pros

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

Cons

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

Review Source

FI

Fifi I.  
Managing director  
Airlines/Aviation  
Used the software for: 2+ years

### "la meilleure de la facturation"

August 24, 2023

5.0

Pros

depuis j'utilise ce logiciel ç'a rendu mes facturations plus simple et efficace

Cons

Au départ j'avais du mal mais là aujourd'hui j'y suis parfaitement

Review Source

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