# Page 5 | MYOB Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is MYOB Business the right Billing and Invoicing solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183867/MYOB-Business/reviews

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MYOB Business

3.9 (148)

[View alternatives](https://www.capterra.com/p/183867/MYOB-Business/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of MYOB Business

## Showing most helpful reviews

Showing 101-125 of 148 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "Product to keep your accounting and bookkeeping needs. little bit difficult to change & edit reports"

June 20, 2018

5.0

I suggested this software to my friend for daily bookkeeping. she is satified from this product.

Pros

simple use for data entry within the software, simple offline product to use for accounting & bookkeeping.

Cons

difficult to import the transactions with the help of excel. and little bit difficult to change and customize reports

Review Source

VR

Verified Reviewer  
Managing Director  
Management Consulting  
Used the software for: 6-12 months

### "Not a choice if you plan to grow"

August 21, 2018

1.0

Pros

Cheap, easy to set up, basically does the job that you need it to do.

Cons

Once on it, you cannot graduate to Account Right Live or other products if your organisation grows. You are basically stuck on a sub standard product. App ecosystem is not robust.

Review Source

Kirsten R.  
Accounting Contractor  
Accounting  
Used the software for: 1-2 years

### "A good option"

October 9, 2018

4.0

Pros

That it is pretty user friendly and you can do most functions you want to

Cons

You need to have a good understanding about bookkeeping

Review Source

JB

Jade B.  
Office manager  
Construction  
Used the software for: 1-2 years

### "Good basic accounts system"

January 12, 2018

4.0

Pros

Simple in most cases to use and looks good, integrates with our hire software well , if any issues the help section normally answers the query so no need for customer service.

Cons

I have found it to be slow and sluggish at times, some of the processes are over complicated and difficult to understand/process.

Review Source

KZ

Karen Z.  
Director  
Arts and Crafts  
Used the software for: 2+ years

### "Mostly good"

January 11, 2017

4.0

I've been using MYOB for many years, mainly to raise invoices and purchases, plus to track the P&L and balance sheet. It's a pretty robust product that doesn't need specialist instruction to use the basic functions, but it started getting pretty annoying when I upgraded late 2013 and now one has to be connected to the internet in order to use it. That means if your internet connection is down or you're out of WIFI reach on the road, you can't do anything with your company files. That's my biggest complaint.

Pros

Fairly easy to use; robust

Cons

You have to have internet connection to use your company files.

Review Source

GL

Glenn L.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Can not export or import anything useful. Locked in."

October 13, 2017

1.0

I would avoid unless you only want to use it for a small business with no plans to grow to the stage where you need to upgrade your accounting software. Also requires a internet connection to run.

Pros

Easy to use for a small business. Its web based so you dont need to install any software, and you can use it from any location where you have internet access.

Cons

Import and export data options VERY limited. Can only import items and contacts, can only export a account and journal summary for your accountant. This means you cant use Essentials with a 3rd part system, or export your data if you later decide to stop using Essentials, effectively locking you in. Would make it difficult for a growing business to upgrade to a more advanced accounting system, you would need to manually enter all your records from scratch.

Review Source

DK

Denise K.  
Manager  
  
Used the software for: 2+ years

### "Make life easier"

April 5, 2018

5.0

Pros

I have been using the web-based MYOB since its launch back in 2012. The functionalities and the interface/look have been improved over the years. I like it because it is web-based, so I don't need to export the accounts and send it to our accountant, also be able to work on the same and updated info from anywhere.

Cons

The subscription price has been increased a lot over the years. I used to pay around monthly and now it costs around. So, for a light user, it's expensive. But well, I guess I pay for the convenience. The interface is not the most intuitive, but once it's learned, it's easy.

Review Source

NB

Nicola B.  
Bookeeper  
  
Used the software for: 6-12 months

### "Very Simple and easy to use, lacking in a few areas but good for a small business just starting out"

June 5, 2018

4.0

Pros

Very easy to navigate and simple to use. Search function for invoices is good now that you can see POs.

Cons

Wish it would export data to excel!! Had to manually build a database of 300 invoices! Too easy to go back and delete stuff too which then doesn't stay on the audit trail, once it's gone it's gone! Would like to see some detail from the invoice when it searched for rather than having to go into it.

Review Source

MF

Melanie F.  
Retail Clerk  
Retail  
Used the software for: 1-2 years

### "Easy to use for Small Business"

October 4, 2018

4.0

I've been using MYOB Essentials for about 2 years now. It's a simple system for a small business.

Pros

Great import feature for bank accounts (main bank accounts are available - some smaller banks are not able to auto import) Simple payroll functionality Easy account reconciliation

Cons

There is no simple search facility across the database - you have to enter each screen to perform a search Reports are hard to find and dates are

Review Source

TK

Travis K.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Fun and simple to use for small businesses"

May 15, 2019

5.0

Pros

Reconciling the bank, making invoices and categorising expenses is easy

Cons

There are a lot of desktop versions of MYOB and it can be seriously confusing trying to figure out which version you need to open when you receive and client file.

Review Source

SM

Simon M.  
Accountant  
Insurance  
Used the software for: 1-2 years

### "Easy to use"

October 11, 2017

4.0

Pros

Basic Accounting functions for the new staff to use. Very good graphical user interface. icons are very clear

Cons

Poor budgeting modules when trying to incorporate different departments. Relies on internet with cloud service.

Review Source

Les W.  
CEO and Lead Consultant  
Management Consulting  
Used the software for: 2+ years

### "A good accounting program for small business"

October 19, 2018

4.0

running a small business is easier with this program.

Pros

Very traditional, easy to use accounting package that is easy for non-accountants to use.

Cons

It costs a lot, considering its simplicity.

Review Source

Darren W.  
Managing Director  
Information Technology and Services  
Used the software for: 1-2 years

### "null"

April 10, 2016

4.0

Review Source

Caitlin P.  
  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "null"

February 19, 2016

3.0

Review Source

Patrick B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "null"

December 22, 2015

4.0

Review Source

LG

Liam G.  
Electrician  
  
Used the software for: 1-2 years

### "I really like using MYOB for my Business as it makes everything very easy and carefree "

March 11, 2018

5.0

Pros

I like MYOB for my business as it is intuitive and it combines many different softwares. It is a 'one stop shop' for all my business needs which is what I need when I am very busy

Cons

What i like least about MYOB is that other softwares are more competitive in price. I stay with MYOB as I am used to the functionality off it and dont wish to change.

Review Source

SK

Shameel K.  
Accountant  
Accounting  
Used the software for: 2+ years

### "MYOB review"

January 25, 2023

2.0

It is used as a standalone reporting software for financial statements.

Pros

Provides an additional option for small businesses and sole traders with limited budget resources to consider.

Cons

I find MYOB AO functions very rigid and not user friendly. For example, import function from other accounting softwares are not available.Unable to generate reports.Unable to download reports to excel.

Review Source

Martine H.  
Principal  
Financial Services  
Used the software for: I used a free trial

### "MYOB Accounting and Payroll Software"

June 7, 2016

5.0

Bookwiz Bookkeeping has been operating since 2000 and over the years we have used many accounting software products. MYOB is hands down the best Accounting & Payroll Software solution for our clients and we highly recommend it. We now have nearly all of our clients online and with features like Bank Feeds and Pay Super we have been able to really streamline the bookkeeping and payroll process for our clients which they love as it saves them money. We also love that MYOB caters for the very small business operators out there by have a very affordable and easy to use solution for them which is MYOB Essentials.

Review Source

AG

Annie G.  
Salon Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Game change for my business"

June 5, 2018

5.0

Pros

This software has made my bookkeeping so much easier, faster and even more accurate. I like when they change a function, that they teach u how to use it with little instruction pop ups.

Cons

I find that the dashboard figures aren't always accurate with my bank accounts. Sometimes the layout can be confusing.

Review Source

RM

Rohan M.  
Director  
Internet  
Used the software for: 2+ years

### "Poor product Poor support Over priced"

November 12, 2018

1.0

Over priced, they don't care about their customers

Pros

There is nothing I like about MYOB, a product which I have used for 15 years. I'm locked in and cant move.

Cons

Every thing. Customer service is non existent and its way over priced.

Review Source

YA

Yvonne A.  
Finance Management  
Financial Services  
Used the software for: 2+ years

### "MYOB uses visuals to explain the numbers"

May 12, 2019

5.0

Pros

MYOB uses visuals to explain the cash in and cash out of the business in a way that makes it easy to see the big picture of what's going on. This makes it easy to explain the information in a way that my clients can understand

Cons

It can take some getting used to set up all the accounts you need to run a business. But that’s the same for any accounting software

Review Source

MT

Malcolm T.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Frustrating"

November 9, 2017

1.0

Cons

Lack of Support. It would be supportive if after long waiting for call backs that return callers could call back if phone-call gets disconnected; instead of leaving customer stranded without a Solution and left to make their own call-back puting them back on a long waiting Queue, even after already being diverted onto another long Queue!!!

Review Source

SS

Steve S.  
Accountant - Manager  
Accounting  
Used the software for: 2+ years

### "Good Alternative Cloud Accounting Package for the MYOB Faithful"

January 9, 2019

4.0

Pros

Cloud based and extremely speedy. Bank feeds are easier to navigate and interpret than competitors. Support is good.

Cons

Hard sell to clients who are aware of other market leaders in the cloud accounting space. Practice level reporting and tools aren't up to par compared to competitors.

Review Source

KF

Kerry F.  
Director  
Cosmetics  
Used the software for: 2+ years

### "Easy accounting"

December 5, 2016

5.0

I have used MYOB in different formats and found this the simplest and quickest to use and would recommend to anyone running a business.

Pros

Quick to use

Cons

Reports

Review Source

AK

Andrew K.  
Financial Planner  
Financial Services  
Used the software for: 2+ years

### "Cloud based computing "

May 19, 2019

5.0

Pros

Could based software makes it easy to log into from any computer and phone to make changes or reconcile transactions. Really like MYOB Essentials

Cons

Moved from a once off payment for the desktop version to a monthly subscription based system which costs a lot more to maintain.

Review Source

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