# MYOB Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MYOB Business the right Billing and Invoicing solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183867/MYOB-Essentials/reviews --- MYOB Business 3.9 (148) [View alternatives](https://www.capterra.com/p/183867/MYOB-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MYOB Business Ease of use 3.8 Customer Service 3.4 ## Pros and Cons in Reviews BR Bridie R Head of OperationsConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “It’s a reliable tool for handling all our core accounting functions, including reconciling accounts, managing payroll, sending invoices, and tracking transactions.“ October 22, 2024 PM Peter M Finance and IT ManagerWholesale, 51 - 200 employeesUsed the software for: More than 2 years. “Unable to generate consolidated financial statements or perform intercompany transactions.“ March 26, 2026 EW Emma W Assistant ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Simple easy to use all in in one accounting software, for payroll, accounts payable and receivable, secure web based software.“ November 10, 2025 cP candice P accountsTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “What i dislike about Myob is how when allocating a payment sometimes does it by itself when generally its the incorrect payment or company.“ December 12, 2025 EW Emma W Assistant ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Definitely a positive experience using MYOB, have now switched to Xero but I miss the ease of use for Pay Bills and aged payables.“ November 10, 2025 BR Bridie R Head of OperationsConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “For example, integrating MYOB with Total Synergy has caused issues at times, which interrupts my workflow and requires extra troubleshooting.“ October 22, 2024 AB Amile B BookkeeperFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “It’s overall very helpful for invoice processing and keeping invoices documents attached to cloud.“ December 27, 2024 DC Duncan C DirectorWine and Spirits, 2 - 10 employeesUsed the software for: Less than 6 months. “Almost as if it has been set up to frustrate you to upgrade to a higher product.“ November 18, 2024 ## Showing most helpful reviews Showing 1-25 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katrina R. Senior Accountant Accounting Used the software for: 2+ years ### "Solid product for small business" November 7, 2018 5.0 Has been around for a long time. Tried and tested and is a great product. Starting to price a little higher but still competitive - especially if you have employees. Pros Easy to use and well laid out for the end user. Is great for small operations without complex needs. Cons Whilst bank rules are very handy - the auto reconciling of transactions can cause problems if rule set up incorrectly. Would be great if there was an option to make bulk transaction changes. Review Source KP Kelly P. Director Accounting Used the software for: 2+ years ### "MYOB Business" November 7, 2024 4.0 I enjoy working with this product as it has streamlined some work for my clients and I along with complying with legislative requirements. Pros MYOB have worked hard to make the product more user friendly for both the business and the accountant. Cons The pricing can be more than some others on the market. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/)[QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/) Reason for choosing MYOB Business For some clients the product is easier to use. Review Source DC Duncan C. Director Wine and Spirits Used the software for: Less than 6 months ### "Just Don't" November 18, 2024 1.0 After years of accountedge this it utter rubbish. Pros nothing. Absolutley nothing. I just can't say anything positive about it other than if you just want to do some simply invoices then yes it will work. Cons It is very limited and very difficult to use. Almost as if it has been set up to frustrate you to upgrade to a higher product. Just getting basic reports is nigh impossible. Switched from [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) They forced me from accountedge on mac to online and accountedge/right doesn't work on mac. Review Source iA irene A. Senior accountant Accounting Used the software for: Less than 6 months ### "Myob awesome and user friendly to use " October 5, 2024 5.0 We love this customer friendly to read the accounts Pros Fairly easy to use user-friendly very efficient aweosme te.plates for invoices Cons The versatility of the account numbers they have many subcategories . Alternatives considered [Quicken](https://www.capterra.com/p/151854/Quicken/) Reason for choosing MYOB Business Better priced , met buyer expecrations and was within the budget amount . Switched from [Quicken](https://www.capterra.com/p/151854/Quicken/) Sobwe can use the software easy and extra capable Review Source QO Quentin O. QS Estimator Construction Used the software for: 2+ years ### "MYOB Business - Great Software for medium sized businesses" January 17, 2024 4.0 Pros The financial reporting abilities of MYOB Business are very good and very well developed. They present accurate and real time reports that allow for a large volume of information to be automatically reported from a business management point of view. The ability to add specific permission levels to individual users is also highly valuable as the there may be some layers f information that the company does not want the individual to have access to which is something MYOB has done really well. Cons MYOB is more costly than a number of other accounting software packages on the market, although it is more powerful and has more functions. From a personal point of view the user interfaces feel outdated. Although they are very powerful and have a lot of functionality it presents as though it is a 20 year old version of windows. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Changed companies from a small company to a mid-size company and the software i was using at the previous company would not have been able to perform the functions required at the larger company Review Source Response from MYOB January 21, 2024 Hi Quentin, thanks for taking the time to lead a review! Love hearing that your choice to partner with MYOB has been successful. ET Elena T. Tax accountant Accounting Used the software for: 2+ years ### "Good software, has been better few years ago" May 6, 2023 4.0 I loved that software in 2006, it was great, so easy to use. Now it is not hat great, customer support needs a lot of improvement. Yet I think other competitors have their problems and overall MYOB is the best soft for a small business. Pros I love the soft is so user-friendly. I have been using MYOB since 2006. As an accountant I use XERo, quickbooks, handisoft. I think that from the end user point of view MYOB still easiest business software. From an accountant point of view it is also very user friendly. It helps me fix the mistakes my clients made with an ease. Bank reconciliation used to be great, now, after some modifications it is much worse. Yet , overall I think that MYOB is still the sest business solution for a small business in Australia Cons Customer support is not existent. Many of my client switched to Xero or quick books because of terrible customer support in MYOB Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing MYOB Business Easier to use, easier to fix mistakes. At the time XERo did not have general ledger details report which was an essencial Review Source Brendan B. Actor/ Writer/ Producer Entertainment Used the software for: 2+ years ### "Full of features." February 16, 2023 4.0 Great option for this doing day to day business, May be a little expensive for those just starting out. Pros Packed with features for invoicing and accounting needs. Cons Very expensive when compared to similar products. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/)[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Reason for choosing MYOB Business Just wanted to try it out to see if it was easy to use. Switched from [Xero](https://www.capterra.com/p/120109/Xero/)[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Trying a few of the features out. Review Source MK Matthew K. Director Construction Used the software for: 2+ years ### "Don't start your business accounting with a regrettable decision, look elsewhere!" May 18, 2020 1.0 Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them. Pros Reasonably easy to use but have found Xero to be much better in almost every way. Cons Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing MYOB Business The only reason I foolishly chose MYOB was because of their time and name in the industry and I knew someone else who used MYOB and found them ok at the time but who is also now in the same situation as me and wanting to change over to Xero. Review Source ET Ellsi T. Owner Entertainment Used the software for: 1-2 years ### "Good to start but difficult with finer details." January 14, 2023 3.0 It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues. Pros Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year. Cons Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing MYOB Business Ultimately it was offered free for a year so was a good starting point compares to paying. Review Source BL Brian L. Managing Director Events Services Used the software for: 2+ years ### "MYOB XO - API Integration A Game Changer " July 28, 2022 5.0 Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great. Pros Due to the complexities of our business MYOB XO was the standout choice. Cons No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected. Switched from [Baseplan](https://www.capterra.com/p/135124/Baseplan-Enterprise/) We outgrew the Baseplan accounting software. Review Source JB Jodi B. Operations manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great accounting software " September 4, 2024 4.0 Good accounting software. Easy for multiple staff to use. Easy to add new staff members Pros Easy to use. Straightforward Online or app Cons Payroll could be easier to make changes Review Source JM Joshua M. Administration Mental Health Care Used the software for: 1-2 years ### "Great software for small business" August 23, 2022 4.0 Pros User experience is great and is easy to use for beginners. As the product has been around for some time, the forums are helpful for common issues and troubleshooting. From my experience the online support chat is helpful when needed. The myob capture app is great for recording receipts and invoices on the go for allocation later on desktop. Cons Recurring invoices are a great feature, however for my purposes, I would prefer a create from template feature for recurring contacts. Would prefer to have final say/approval over invoice reminders so the template can be customised to the circumstances. Some basic filtering and sorting features could be added for betting tracking of transactions, invoices, etc. Review Source LB Linda B. BAS Agent Accounting Used the software for: 2+ years ### "Daily Bookkeeping" December 5, 2023 3.0 On the website version I am completely frustrated. Why is it that I can not open in the app version when the file has been shared with me via the website version?? Pros Bank Feeds, Date Lock, Balance Sheet, GST Report Cons Lack of functionality on website, can't use the find transaction feature. Review Source Response from MYOB December 6, 2023 Hey Linda! Thank you for taking the time to share your thoughts, we really appreciate it! Regarding the Find Transaction feature, this link here has further information and instructions on how to use it: https://help.myob.com/wiki/display/myob/Finding+transactions If you're continuing to experience an issue, don't hesitate to reach out to us on any of our social channels or Community Forum - I'll make sure we get to the bottom of it for you. Cheers, Amanda. JW Jennifer W. Operations Retail Used the software for: 2+ years ### "Ok platform at the time however went with Xero" March 14, 2023 3.0 Pros I needed the ability to access accounting transactions online. Cons What I liked least about MYOB business is that is was very limited therefore went with Xero. Reason for choosing MYOB Business I didn't. I tested the trial version and chose Xero. Review Source GP Gavin P. Accountant Accounting Used the software for: 6-12 months ### "MYOB essentials before it was put on the accountright platform was excellent. " March 10, 2021 1.0 Mostly problems compared to the old software. Pros Payroll is ok it has some nice features on pay items but nothing the old essentials could do easily. Cons The list is far too long. The old essentials is excellent. All that needed to be done is have the option of reports it had be converted to excel rather than PDF. The decision to go to accountright will be fatal. Review Source AW Adam W. Owner / Manager Supermarkets Used the software for: 2+ years ### "MYOB Easy" September 25, 2023 5.0 Pros Application layout makes it easy to navigate Cons The upgrade feature needs to run in the background. Review Source AJ Anthony J. General Manager Telecommunications Used the software for: 2+ years ### "MYOB Accounts Plus" November 3, 2022 4.0 overall good Pros Online and off line accessMobile scanning of receipts Cons some search features could be better. Doesn't narrow down search when entering items or descriptions Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing MYOB Business easier to use Review Source EW Elizabeth W. Owner Food & Beverages Used the software for: 2+ years ### "Upgrade of platform rubbish " August 23, 2021 1.0 Very frustrating, dissatisfaction and disappointment. Will be looking at Xero. Pros Nothing about the new upgraded platform, all information has to transferred over. Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues. Did not ask or want the upgrade now paying more for a useless product. Cons Navigation is too complex, nothing is clear and simple. Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time. Review Source mC matt C. director Construction Used the software for: I used a free trial ### "A must for any small business" July 8, 2022 4.0 Pros its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things Cons I would ideally like to see a scheduling app or component added which id desktop and phone friendly Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Review Source Karen Y. manager Education Management Used the software for: 2+ years ### "MYOB for business" January 16, 2019 3.0 Pros I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia Cons I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking Review Source lA lynley A. consultant - software Accounting Used the software for: 2+ years ### "MYOB Business review " November 10, 2021 5.0 Pros Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not) Cons Could connect to more third-party software. Review Source NW Neil W. Director Veterinary Used the software for: 2+ years ### "Where's the support?" January 4, 2023 2.0 I would definitely not recommend this product when there are better ones on the market, such as Xero. Pros It integrated with my previous payroll programme Cons Difficult to fix problems. Useless customer support. Currently on hold for 110 minutes and counting, and have been "first in the queue" for at least 40 minutes. Their support number is not easy to find and the wait times are unacceptable. Also, the payroll needs more steps than xero to pay staff and report to IRD. Review Source RR Rani R. owner/manager Automotive Used the software for: 2+ years ### "Great software. Does everything we need it to do and more. " March 13, 2018 4.0 Great accounting, and always updating with new features. Our accountant could just log in and do our end of years immediately. Pros \-Highly customisable for invoicing and parts inventories. -Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily. -once it was set up for our workshop, it worked amazingly. Very intuitive Cons \-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt. -Support used to take at least 1 day if not 2 to get back to you. Review Source D Daz Used the software for: ### "Okay but . . . . ." August 7, 2013 3.0 We have been using MYOB accounting plus for over 10 years and recently upgraded to the new Accountright 2013. The new version is very similar to the old and this makes it relatively easy to adjust to. There was a bit of dancing converting 10 years of accounting data to the new format and eventually we got that done and away we went. The first thing that struck us was how slow it seems in comparison to the previous software. (MYOB Accounting plus v14). Data entry is not fluid and constant delays in processing. We contacted MYOB support regarding this and "they are working on the problem" so it appears it is a common problem. It is updated with the latest reports and payroll taxes and supposedly compliant with the ATO. There is a greater range of reports available but still the customisation options are limited. What you see is what yo get, give or take a field or two. The "cloud" idea is novel, but due to the speed restrictions it is of little real benefit. Payroll is the biggest change complying with the new regulations, and taxes, but unfortunately MYOB doesn't allow upgrading of the tax tables without paying for an endless subscription which equates to approximately $800 per year. Overall if you like the early MYOB and can handle the speed reduction then its an okay upgrade. If it wasn't for the reliance on MYOB data for the previous 10+ years and the swift talking sales rep that convinced management to upgrade, I would personally be looking at alternatives. Pros Compatible with earlier versions. Interface is very similar to previous versions. Cons Expensive for what it is! Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC) Relies heavily on the internet (could be cause of part of the speed problem) Limited customisation Review Source AR Arslan R. Head Manager Banking Used the software for: 1-2 years ### "The Software helps me to evolve in my career my much ." May 4, 2018 5.0 The benefits are countless. I am really happy and exceptionally relaxed with using this software. By far, its the most reliable and efficient software that I have encountered. Pros The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software. Cons The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments. Review Source Similar Products Featured