---
title: "Smeetz Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Smeetz Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/183900/Smeetz/"
page_type: "product"
language: "en"
publication_date: "2026-09-30"
---

# 

 Smeetz Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Smeetz

## What is Smeetz?

Smeetz is a unified commerce solution powered by AI sales optimisation for visitor attractions. Optimise your sales strategy, enhance your visitor experience and unify your visitor attraction. 1. Optimise your sales strategy using pricing strategies. 2. Enhance your visitor experience, with tailored communications with email automation. 3. Unify your visitor attraction, track the full customer journey from online sales to on-site sales from one platform.

## What is Smeetz used for?

[Event Management](https://www.capterra.com/event-management-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Museum](https://www.capterra.com/museum-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Smeetz?[Manage this product listing](https://www.g2.com/products/smeetz/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smeetz

5.0 (1)

VS.

[4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting Price

Contact vendor

Starting Price

$0.28

Usage Based, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.8 (596)

Value For Money

5.0 (1)

Value For Money

4.8 (520)

Customer Service

5.0 (1)

Customer Service

4.8 (545)

## Smeetz alternatives

[4.8 (130)](https://www.capterra.com/p/168633/ExpoPass/reviews/)

Starting price

$2495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (100)](https://www.capterra.com/p/149771/idloom-events/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about Smeetz

Overview

### What company size and specific industries is Smeetz built for?

Smeetz is designed for attractions, leisure activity providers, and cultural venues of any company size that want to use data forecasting and dynamic pricing. It fits organizations in the visitor experience sector, including museums, entertainment venues, and similar operators that manage ticketed experiences and pricing decisions.

Features and Usability

### What are the key features of Smeetz?

Smeetz offers dynamic pricing and email automation for event sales and communication. It also includes event management, event ticketing, online registration, reserved seating, barcode/ticket scanning, attendance tracking, payment processing, CRM, reporting/analytics, and integrations such as API, accounting integration, and website integration.

Getting Started and Support

### What training and onboarding options does Smeetz offer?

Smeetz provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced review of features and steps.

Getting Started and Support

### What customer support options does Smeetz offer?

Smeetz offers Email/Help Desk, a Knowledge Base, Phone Support, and Chat for customer support. Support channel details are limited in the catalog, so user experience feedback on response speed, helpfulness, or common frustrations is not available here.

## Features

AI summary

Based on 7,426 Event Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing event management software:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

Smeetz includes **Event Scheduling** and **Attendee Management**, giving event teams the tools to plan timelines and keep track of participant details in one system. However, it does not offer **Registration Management**. Instead, it provides **Customizable Forms** (**44%**) and **Payment Processing** (**50%**), which can support data collection and paid bookings. Together, these features help businesses organize events more efficiently, manage attendees with greater accuracy, and handle transactions in a more structured way.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Attendee Management

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Smeetz 51 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
- Group Registration: Register a group/batch of attendees
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Multi-Location: Manage and support multiple locations
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Data: Receive data and information in real time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Season Tickets: Grants the users access to all events for one season
- Seating Map: For selection of seat at booking or check-in
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Reservations: Create and manage ticket reservations for various events
- Ticketing: Customize, sell, and distribute tickets

---

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Free trial available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CB

Charlotte B.

Organisatrice d'évents

Marketing and Advertising

### "Très bon software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2019

Très bon software. Excellent service client et excellente expérience.

Pros

Rien à redire, tant au niveau du Customer support qu'au niveau UX de ce software.

Cons

Rien à redire pour cette plate-forme.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.