---
title: "Metrobi Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Metrobi the right Route Planning solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/"
page_type: "reviews"
language: "en"
---

Metrobi

4.9 (95)

[View alternatives](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 20th, 2026

# Reviews of Metrobi

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

SL

Slava L

Senior Software DeveloperInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years.

“Its route optimization and tracking capabilities supported smoother delivery execution while giving us better oversight of fleet performance and operational timelines.“

May 13, 2026

TR

Tom R

OwnerFarming, 2 - 10 employeesUsed the software for: 1-2 years.

“I don't like the changes to the customer info while uploading and creating a new delivery. “

September 15, 2025

RL

Roger L

Senior Administrative AssistantTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months.

“Additionally, real-time updates help improve coordination between office staff and drivers, reducing miscommunication and missed deliveries.“

May 14, 2026

KL

Kelly L

OwnerFood & Beverages, Self-employedUsed the software for: 1-2 years.

“Metrobi showed up for my business at the right time when I needed help, my husband who helped with deliveries had a shoulder injury, and I didn't know how I was going to be able to get my deliveries done.“

September 19, 2024

jw

justin w

Senior directorFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months.

“Metrobi has significantly improved our daily delivery operations. Once you get past the learning, it becomes an indispensable tool for logistics management.“

May 4, 2026

EC

Edison C

Operations AssistantHospitality, 11 - 50 employeesUsed the software for: Less than 6 months.

“The platform at times can be hard to navigate, specifically the map viewer.“

July 8, 2025

DY

Deepak Y

ManagerPackage/Freight Delivery, 2 - 10 employeesUsed the software for: 1-2 years.

“Smart routing, instant ETAs, and beautiful delivery accuracy. And what I liked most about Metrobi is its smart delivery automation and real-time tracking.“

November 11, 2025

SA

Sara A

Owner and FounderRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“For a small business like ours, the costs (in terms of credits) add up.“

September 20, 2024

## Showing most helpful reviews

Showing 1-25 of 95 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kelly L.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Consistently Reliable"

June 23, 2025

5.0

Working with Metrobi has streamlined our delivery operations significantly. As a marketing company, timing and presentation matter, and Metrobi helps us ensure both. The platform is easy to use, customer service is responsive, and we consider them an extension of our team. Their service has helped us maintain a professional edge in client-facing campaigns.

Pros

Metrobi has been a consistently reliable delivery partner for our printed marketing materials. Their real-time tracking and clear communication make it easy to plan our campaigns with confidence. We’ve especially appreciated their on-time performance, even with tight deadlines, and how professional their drivers are when representing our brand to clients.

Cons

If we had to mention one thing, it would be that availability during peak hours can sometimes be limited if we don’t book in advance, but that’s understandable given demand.

Review Source

Response from Metrobi

July 31, 2025

Hi Kelly, Thank you for the kind words. We’re glad Metrobi has been a reliable part of your delivery process and that the real-time tracking and communication have been helpful. We appreciate the feedback on peak-hour availability and are always working to improve. It means a lot to be seen as part of your team. The Metrobi Team

EC

Edison C.  
Operations Assistant  
Hospitality  
Used the software for: Less than 6 months

### "Flexible, great service, and easy to use!"

July 8, 2025

5.0

Metrobi is a well-built platform with very few drawbacks in its use. High-volume delivery businesses can rely on their bulk upload functionalities, flexibility in route updates, and a reliable base of drivers who are both skilled and pleasant to work with. I'm so glad we changed shipping partners to Metrobi!

Pros

Metrobi offers highly flexible shipping options for a range of shipping needs. For my context of high-volume perishable food deliveries, it offered the flexibility I needed with a stellar network of drivers that I can depend on. Metrobi's chat function is a complete game-changer, as there are last-minute fixes such as address updates or stop deletions that I can simply ask they take care of. Then they just notify me when done! It is orders of magnitude better than any other shipping solution on the market as far as I am currently aware.

Cons

The platform at times can be hard to navigate, specifically the map viewer. At times driver routes are hard to distinguish and the driver location icons are not updated in real time. Some drivers are not as good of quality as others.

Switched from

[Mobile Roadie](https://www.capterra.com/p/140922/Mobile-Roadie/)

Poor driver quality, poor customer service/partnership, inconsistent outcomes generally

Review Source

Response from Metrobi

July 31, 2025

Hi Edison, Thanks for the great feedback. We’re glad Metrobi is giving you the flexibility and support you need for your deliveries. Your notes on the map and driver consistency are helpful, and we’re always working to improve. We appreciate you choosing Metrobi as your shipping partner! The Metrobi Team

AI

Amanda I.  
Office Manager  
Food Production  
Used the software for: Less than 6 months

### "So good so far"

April 8, 2025

4.0

Pretty good so far. We will continue to use it.

Pros

I think the website is easy to use and navigate for clients.

Cons

I don't like that the clients do not have an app to use. When I am out on the road or not at my desk, l want to be able to log in to an app and manage my account - not have to log in through the phone browser.

Review Source

Response from Metrobi

May 13, 2025

Hi Amanda, Thank you for your honest feedback. We're happy to hear you've found the platform easy to use so far. Your point about having a dedicated app is a valuable one — it's something we're actively exploring to improve the experience for users like you who need flexibility on the go. Thanks for being with us, – The Metrobi Team

RL

Roger L.  
Senior Administrative Assistant  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Improved Delivery Coordination and Route Efficiency for Large-Item Distribution"

May 14, 2026

5.0

Using Metrobi has helped improve how we manage and coordinate home delivery operations across Maine and New Hampshire. As a company specializing in large consumer goods distribution, timely and organized deliveries are essential to our service quality. The platform has supported us in streamlining scheduling, improving route visibility, and reducing delays in daily operations. It has also made it easier to manage multiple delivery routes while maintaining clear communication between dispatch and drivers. Overall, it has contributed to more structured workflows and improved consistency in our delivery performance.

Pros

One of the strongest advantages is better route planning, which helps reduce unnecessary travel time and improves delivery efficiency for large-item shipments. The system also provides clearer scheduling tools that make it easier to assign and monitor deliveries throughout the day. Additionally, real-time updates help improve coordination between office staff and drivers, reducing miscommunication and missed deliveries.

Cons

While the platform is helpful overall, we found that additional customization options for reporting would improve its usefulness for internal performance tracking. It would also be beneficial to have more advanced filtering features when managing high-volume delivery schedules. In some cases, onboarding new users could be more streamlined for faster team adoption.

Review Source

KH

Kevin H.  
COO  
Food & Beverages  
Used the software for: Less than 6 months

### "Metrobi gives better service at a cheaper price!"

June 30, 2025

5.0

We have had a stellar experience with Metrobi. Our clients are happy and my business saves money. Metrobi has transformed how we distribute our packages across the state!

Pros

Metrobi provides an excellent and responsive delivery service that saves me 40% or more compared to UPS or Fedex. Our clients receive their packages faster, and I can find drivers whenever I need them. Metrobi has transformed how we distribute our packages across the state!

Cons

It does require more time to create Metrobi routes than to just print delivery stickers for UPS. It is worth the time invested though, and I get faster every week. I would appreciate some additional controls to manually assign preferred drivers between my routes and to know the size of their delivery vehicles.

Switched from

[Routific](https://www.capterra.com/p/142530/Routific/)

Cheaper price compared to UPS service. We previously used Routific a couple of years ago and I liked it. It was just too challenging to manage drivers as direct contractors.

Review Source

Response from Metrobi

July 31, 2025

Hi Kevin, Thank you for the great review. We’re so glad Metrobi has helped you save money and speed up deliveries for your clients. We appreciate your support and are happy to be part of your operations across the state. The Metrobi Team

PS

Pratik S.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "One of the Best Decisions We’ve Made"

April 16, 2025

5.0

Switching to this platform gave us an instant operational boost. We noticed fewer delays, better organization, and happier drivers.

Pros

Route changes can be made in real time with no disruption. Plus, our customers appreciate the delivery notifications.

Cons

The analytics view could be a bit more visual. It feels annoying.

Switched from

[Onfleet](https://www.capterra.com/p/142633/Onfleet/)

We wanted a long-term solution that could grow with us. This platform gave us confidence in both tech and support.

Review Source

Response from Metrobi

May 13, 2025

Hi Pratik, Thanks so much for the kind words. It’s great to hear Metrobi has helped improve your operations and that features like real-time route changes and delivery notifications are making an impact. We appreciate your feedback on the analytics view — we’re working on making it more visual and intuitive. We’re excited to grow with you, – The Metrobi Team

ME

Maike E.  
Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Made Our Floral Deliveries a Breeze"

May 2, 2025

5.0

Metrobi has taken the chaos out of our peak delivery days and helped us keep customers happy.

Pros

The real-time tracking and route planning are extremely helpful, especially during busy seasons. It’s easy to schedule multiple deliveries and monitor them all at once.

Cons

We haven't encountered any problems; everything runs as promised and we really like the experience so far.

Alternatives considered

[DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)

Reason for choosing Metrobi

We looked for a system that could handle high-volume, time-sensitive deliveries with ease — Metrobi nailed it.

Review Source

Response from Metrobi

May 13, 2025

Hi Maike, Thank you for the wonderful feedback. We’re thrilled to hear Metrobi has helped simplify your floral deliveries—especially during the busiest times. Knowing we’ve helped bring calm to peak days and support your customer satisfaction means a lot. We're happy to have you with us, – The Metrobi Team

ME

Melissa E.  
CEO  
Food Production  
Used the software for: 1-2 years

### "1 year plus using Metrobi "

January 16, 2025

5.0

Pros

Metrobi's drivers are more consistent and reliable than other services we've used. The notifications to the customer are also great, customers have peace of mind being able to see when to expect their delivery. The support team is very attentive and quick to respond and actually knowledgeable enough to help troubleshoot issues when they arise.

Cons

Drivers often default to calling us directly instead of dispatch support. It's preferable when support is the first point of contact to minimize our administrative time.

Switched from

[Mobile Roadie](https://www.capterra.com/p/140922/Mobile-Roadie/)

Roadie drivers were unreliable. Roadie didn't allow me to batch my deliveries.

Review Source

Response from Metrobi

May 13, 2025

Hi Melissa, Thank you for your thoughtful review and for being with us for over a year. We’re glad to hear our driver reliability, customer notifications, and support team have made a difference for your business. We appreciate your feedback on driver communication — it’s a valuable point, and we’re working on improving that flow to reduce your team’s admin load. Thanks again for trusting Metrobi, – The Metrobi Team

PC

Pedro C.  
FFounder  
Wine and Spirits  
Used the software for: 1-2 years

### "I whish I had found you guys earlier"

January 13, 2025

5.0

Pros

Metrobi is great! The support is amazing, the platform is easy to use and they even send tracking links to my customers. Not to mention the Shopify integration or the Shopify Extension that are AMAZING!

Cons

So far, so good. I\`ve had one smaller issue with one driver, but their team took care of it and banned him from my network.

Switched from

[Mobile Roadie](https://www.capterra.com/p/140922/Mobile-Roadie/)

Bad drivers and bad support. I used to have issues every week, and didn\`t have anyone to call.

Review Source

CB

Chad B.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Amazing service for small bakery"

March 20, 2025

5.0

This has been an amazing option for my small bakery -- we've had trouble with the standard food delivery services, and Metrobi has made it easy

Pros

Incredibly responsive customer support team. Friendly, helpful, and responsive 24x7.

Cons

I get a little nervous as the date/time of my delivery approaches when a driver hasn't accepted it yet. So far, though, they've always come through.

Alternatives considered

[DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[Skipcart](https://www.capterra.com/p/233240/Skipcart/)

Reason for choosing Metrobi

Metrobi's team was much more responsive, and the product provides the flexibility I need.

Review Source

Response from Metrobi

May 13, 2025

Hi Chad, Thank you for the kind words. We’re so glad Metrobi has been a helpful solution for your bakery and that our team has made a positive impression. We completely understand the concern around pending driver assignments — and we appreciate your trust in us to deliver each time. We’re here for you anytime, – The Metrobi Team

CR

Cathy R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Superb Delivery Service"

November 8, 2024

5.0

Metrobi has gone above and beyond my expectations. This was my first experience using a delivery service for business, and I had very high standards. Their response time has been outstanding whenever I had a question. My representative, \[sensitive content hidden\], is professional, patient, and knowledgeable. Metrobi has made my work much easier, especially for customers who need fast product delivery. Overall, I’m fully satisfied and have already recommended them to other potential clients.

Pros

Their meticulous attention to detail, consistent record of on-time deliveries, and dedicated customer support team.

Cons

Honestly, nothing is lacking. It’s clear they’ve put a lot of thought into providing a service and building a business that truly meets their customers’ needs.

Alternatives considered

[Uberflip](https://www.capterra.com/p/124885/Uberflip/)

Reason for choosing Metrobi

Because of the services they offered that best aligned with the needs of my business.

Review Source

Response from Metrobi

November 25, 2024

Hi Cathy, Thank you for your wonderful feedback! We’re thrilled to hear that our service has exceeded your expectations and that our team has been helpful in meeting your delivery needs. Your recommendation means a lot to us, and we’re grateful for your continued support!

CG

Claire G.  
Founder  
Food Production  
Used the software for: Less than 6 months

### "Metrobi review"

February 16, 2025

5.0

The team is super helpful and very responsive.

Pros

I like that it is easy to use and drivers are reliable.

Cons

The cost is too high. And some of the user interface is wonky: the popups prevent me from clicking the buttons I need to click on.

Review Source

Response from Metrobi

May 13, 2025

Hi Claire, Thank you for your honest feedback. We're glad to hear the ease of use and driver reliability have made a positive impact, and we’re especially happy our team has been helpful and responsive. Your comments on pricing and the UI are very helpful — we’re reviewing both as we continue improving the experience. Thanks again for choosing Metrobi, – The Metrobi Team

RP

Rachel P.  
Catering Manager  
Restaurants  
Used the software for: Less than 6 months

### "A helpful tool for any company that requires delivery!"

November 11, 2024

5.0

Our overall experience with Metrobi has been fantastic. As a restaurant company, it has been so great to find a delivery service with reliable drivers, a communicative support team, and fair pricing!

Pros

The consistent reliability, communication, and ability to track orders as they are happening!

Cons

Our deliveries are time sensitive, so occasionally a delivery person will drop off an order earlier than expected.

Reason for choosing Metrobi

Cost of service and the ability to create a fleet of metrobi drivers that we trust to deliver orders!!

Switched from

[DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[EZDispatch](https://www.capterra.com/p/228766/EZDispatch/)

A more professional service with more capability to see where our orders are at any time/contact with driver!

Review Source

Response from Metrobi

November 25, 2024

Hi Rachel, Thank you for your kind review! We’re glad our reliability, communication, and tracking features have been helpful. We’ll keep working to improve delivery timing to better meet your needs. Your feedback is much appreciated!

BM

Bhavik M.  
SEO Executive  
Marketing and Advertising  
Used the software for: I used a free trial

### "Smooth Integration and Fantastic Driver Support"

May 1, 2025

5.0

Metrobi made it simple for our artisan market to launch and manage local deliveries without the hassle of building a fleet.

Pros

The integration with Shopify was incredibly smooth, allowing orders to flow directly into the delivery system. Driver support is top-notch — communication is clear, and drivers are always professional with our customers.

Cons

I’d love the ability to export more customized reports directly from the dashboard. Reasons for Choosing This Software: We needed a delivery management platform that integrated with our e-commerce system and provided reliable, on-demand driver options.

Review Source

Response from Metrobi

May 13, 2025

Hi Bhavik, Thanks so much for your detailed feedback. We're happy to hear the Shopify integration and driver support have made things easier for your team. We also appreciate your suggestion on customizable reports — it’s a great point, and we’ll be sure to pass it along to our product team. Thanks again for trying Metrobi and sharing your experience, – The Metrobi Team

MP

Mayushi P.  
SEO Executive  
Marketing and Advertising  
Used the software for: 6-12 months

### "Seamless Logistics for Our Catering Business"

May 9, 2025

5.0

Metrobi has made managing deliveries for large events a breeze.

Pros

The scheduling tools are intuitive, and the real-time tracking keeps everything transparent. Proof of delivery is also a great reassurance.

Cons

Everything has been running smoothly so far.

Review Source

Response from Metrobi

May 13, 2025

Hi Mayushi, Thank you so much for your thoughtful review. We're glad to hear Metrobi has been a smooth and reliable partner for your catering logistics—especially during large events. Thanks again for trusting us, – The Metrobi Team

AW

Alex W.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Fast and reliable service"

June 20, 2025

5.0

Very helpful, love the ability to track and communicate with drivers, trustworthy service. Would definitely recommend to anyone who needs fast, day-of delivery services

Pros

Fast service, reliable, good customer service too. I like the ability to track my deliveries and save my preferred drivers

Cons

Sometimes no drivers will accept my order requests, although the dispatch support team is good about helping find one for us if needed

Review Source

Response from Metrobi

July 31, 2025

Hi Alex, Thanks for the great review. We’re happy to hear you’re enjoying the fast and reliable service, and that tracking and driver communication have been helpful. We appreciate your feedback on driver availability and are always working to improve. Thanks again for recommending Metrobi! The Metrobi Team Ask ChatGPT

AH

Adnan H.  
Marketing Executive  
Marketing and Advertising  
Used the software for: 6-12 months

### "Stress-Free Courier Service"

March 20, 2025

5.0

Ain’t gotta worry ‘bout nothin’ with Metrobi. They pick up, they drop off, and they do it on time. Makes runnin’ a business a whole lot easier.

Pros

Always on time, no nonsense. The tracking system works like a dream. Support team actually helps when ya need ‘em.

Cons

Same-day delivery slots fill up fast sometimes.

Review Source

Response from Metrobi

May 13, 2025

Hi Adnan, Thanks for the great feedback. We’re happy to hear Metrobi has helped keep things stress-free and reliable for your business. Appreciate the heads-up about same-day delivery slots — we’re always working to expand capacity where it’s needed most. Glad to have you with us, – The Metrobi Team

BF

Brian F.  
Director of Operations  
Food & Beverages  
Used the software for: Less than 6 months

### "Director of Operations"

September 5, 2025

5.0

A slow start but once there were more drivers in my network, everything has been running smoothly and efficiently

Pros

The customer support and open communication. Very easy to contact them and talk about any potential or current challenges.

Cons

last minute Orders can be tough to fulfill, but the team does work hard to do so. Another challenge is when a driver drops out last minute. There are not notifications for me the customer to know about that.

Review Source

EC

Elley C.  
Sr. Customer Service Executive  
Human Resources  
Used the software for: Less than 6 months

### "Great tool for delivery services"

February 11, 2025

5.0

When you’re running events, you can’t afford late or missing deliveries. That’s why we use Metrobi’s courier services—they’re always on time, and their route optimization makes sure nothing gets delayed. Whether we’re moving equipment, food, or decor, their drivers handle everything with care. Planning events is stressful enough, but at least deliveries are one thing I don’t have to worry about anymore.

Pros

No more late deliveries screwing up my events. The drivers? Professional and actually give a damn. Booking takes like two clicks—ridiculously easy.

Cons

Wish they had more same-day options, but planning ahead helps.

Review Source

Response from Metrobi

May 13, 2025

Hi Elley, Thanks so much for the fantastic feedback. We're glad Metrobi has taken the stress out of deliveries for your events — that’s exactly what we aim for. It’s great to hear the booking process and driver professionalism are hitting the mark. We also appreciate your note about same-day options and are working on expanding availability. Thanks again for trusting us, – The Metrobi Team

AA

Ali A.  
Manager  
Market Research  
Used the software for: 6-12 months

### "Exactly What We Needed"

March 27, 2025

5.0

We were looking for a tool built with delivery businesses in mind, not just a generic logistics solution. This was clearly made by people who understand the workflow.

Pros

We love how fast everything loads and how easy it is to update delivery statuses. Communication between dispatch and drivers is now seamless.

Cons

None so far — we’re impressed. We'll update if we do.

Review Source

Response from Metrobi

May 13, 2025

Hi Ali, Thank you for the kind words. We’re thrilled to hear that Metrobi has been such a strong fit for your delivery workflow. It means a lot to know the platform’s speed, ease of use, and communication tools are working well for your team. We appreciate your support, – The Metrobi Team

MM

Meet M.  
SEO MANAGER  
Automotive  
Used the software for: Less than 6 months

### "Saved Us from Manual Mistakes"

April 15, 2025

5.0

We needed a system that would reduce human error without increasing admin work and this fit perfectly.

Pros

Real-time syncing means we’re never guessing. Everyone from dispatch to drivers is on the same page at all times.

Cons

Offline functionality could be significantly improved for better performance in low-signal or no-network areas.

Review Source

Response from Metrobi

May 13, 2025

Hi, Thank you for your review. We’re glad Metrobi has helped reduce manual mistakes and kept your team in sync with real-time updates. Your note about offline functionality is well taken — we know how important that is in certain areas and will continue working to improve it. Appreciate your feedback and support, – The Metrobi Team

VY

Vinod Y.  
Digital Marketing Associate  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best Courier Service for Food Businesses"

February 6, 2025

5.0

We rely on Metrobi for all our food deliveries, and they never disappoint. Their courier services ensure that orders reach customers hot and fresh, and their route optimization makes sure drivers take the fastest path. The drivers are professional, the tracking system is reliable, and customer service is always responsive. If you run a restaurant and need a trustworthy delivery partner, Metrobi is the way to go.

Pros

My food gets there hot and on time—what else do I need? Drivers are friendly, not just some random folks. Tracking keeps me from sweating over late orders.

Cons

It would be great to have more late-night delivery slots, but we manage. Alternatives Considered: DoorDash

Review Source

Response from Metrobi

May 13, 2025

Hi Vinod, Thanks so much for the great feedback. We’re happy to hear Metrobi has been a reliable partner for your food deliveries — making sure orders arrive hot, fast, and in good hands is what we’re all about. We appreciate your note about late-night delivery slots and are working to expand those options. – The Metrobi Team

IB

Ila B.  
Digital Marketing Manager  
Computer Software  
Used the software for: Less than 6 months

### "Reliable and Efficient Food Delivery Partner"

February 21, 2025

5.0

Metrobi is hands down the most reliable courier service we’ve used. Their AI-driven route optimization ensures every delivery is on time, and the real-time tracking keeps us in the loop. It’s a game-changer for food businesses.

Pros

On-time deliveries every time, route optimization tailored for busy businesses and easy integration with our restaurant software.

Cons

Would like more late-night delivery options, but it’s not a deal-breaker.

Review Source

Response from Metrobi

May 13, 2025

Hi Ila, Thank you for the amazing review. We're thrilled to hear Metrobi has become a reliable and efficient delivery partner for your business. It's great to know that our route optimization and real-time tracking are making a real impact. We appreciate the suggestion on late-night delivery options — it's on our radar as we continue growing. Thanks again for your support, – The Metrobi Team

IS

Ikuko S.  
Mealkit Business Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Outstanding service"

January 15, 2025

5.0

Our contact person, \[sensitive content hidden\] is very attentive to our needs and regularly checks in to ensure everything is running smoothly. The dashboard is user-friendly, the pricing is reasonable, and we have no complaints so far.

Pros

We've significantly reduced costs by having a single driver handle multiple pickup and drop-off locations.

Cons

When I tested the delivery process as a customer, I noticed that the interface I saw as an administrator was different from what a regular customer would see. I believe this could have been resolved by using a different email address, so it's not a major issue.

Review Source

Response from Metrobi

May 13, 2025

Hi Ikuko, Thank you for the wonderful review. We're glad to hear Metrobi has helped reduce your delivery costs and that your experience with our team and platform has been so positive. We also appreciate your note about the admin vs. customer interface — your insight helps us continue improving the experience for everyone involved. We’re happy to support your business, – The Metrobi Team

KG

Kristian G.  
Sales Manager  
Computer Software  
Used the software for: Less than 6 months

### "Fast and Reliable Courier Services for Businesses"

February 14, 2025

5.0

Metrobi has been a great addition to our courier services. The drivers handle packages with care, and their support team is always ready to help. It saves us a lot of time and effort, making our daily logistics much more efficient. A fantastic choice for businesses looking to streamline their delivery process!

Pros

Professional and careful drivers Excellent customer support Saves a lot of time in daily logistics

Cons

The mobile app could have more features, but it still works well.

Review Source

Response from Metrobi

May 13, 2025

Hi Kristian, Thanks for the great review. We're glad Metrobi has helped streamline your logistics and save time in your daily operations. It’s great to hear our drivers and support team have made a positive impact. We also appreciate your feedback on the mobile app — improvements are on the way. Thanks again for choosing Metrobi, – The Metrobi Team

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