# Metrobi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Metrobi the right Route Planning solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews --- Metrobi 4.9 (91) [View alternatives](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Metrobi Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews DY Deepak Y ManagerPackage/Freight Delivery, 2 - 10 employeesUsed the software for: 1-2 years. “Smart routing, instant ETAs, and beautiful delivery accuracy. And what I liked most about Metrobi is its smart delivery automation and real-time tracking.“ November 11, 2025 TR Tom R OwnerFarming, 2 - 10 employeesUsed the software for: 1-2 years. “I don't like the changes to the customer info while uploading and creating a new delivery. “ September 15, 2025 DY Deepak Y ManagerPackage/Freight Delivery, 2 - 10 employeesUsed the software for: 1-2 years. “The platform makes managing multiple deliveries effortless, ensuring on-time arrivals and a smooth customer experience every time.“ November 11, 2025 KL Kelly L OwnerFood & Beverages, Self-employedUsed the software for: 1-2 years. “Metrobi showed up for my business at the right time when I needed help, my husband who helped with deliveries had a shoulder injury, and I didn't know how I was going to be able to get my deliveries done.“ September 19, 2024 EC Edison C Operations AssistantHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “High-volume delivery businesses can rely on their bulk upload functionalities, flexibility in route updates, and a reliable base of drivers who are both skilled and pleasant to work with.“ July 8, 2025 EC Edison C Operations AssistantHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “The platform at times can be hard to navigate, specifically the map viewer.“ July 8, 2025 AS Anand S ConsultantRestaurants, 2 - 10 employeesUsed the software for: 1-2 years. “I now have complete visibility over every order in real time, and our team no longer spends hours manually coordinating deliveries. As my client once remarked, the platform does feel like having a logistics department in my pocket; organized, accurate, and reliable.“ September 1, 2025 SA Sara A Owner and FounderRetail, 2 - 10 employeesUsed the software for: 1-2 years. “For a small business like ours, the costs (in terms of credits) add up.“ September 20, 2024 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kelly L. Owner Marketing and Advertising Used the software for: 1-2 years ### "Consistently Reliable" June 23, 2025 5.0 Working with Metrobi has streamlined our delivery operations significantly. As a marketing company, timing and presentation matter, and Metrobi helps us ensure both. The platform is easy to use, customer service is responsive, and we consider them an extension of our team. Their service has helped us maintain a professional edge in client-facing campaigns. Pros Metrobi has been a consistently reliable delivery partner for our printed marketing materials. Their real-time tracking and clear communication make it easy to plan our campaigns with confidence. We’ve especially appreciated their on-time performance, even with tight deadlines, and how professional their drivers are when representing our brand to clients. Cons If we had to mention one thing, it would be that availability during peak hours can sometimes be limited if we don’t book in advance, but that’s understandable given demand. Review Source Response from Metrobi July 31, 2025 Hi Kelly, Thank you for the kind words. We’re glad Metrobi has been a reliable part of your delivery process and that the real-time tracking and communication have been helpful. We appreciate the feedback on peak-hour availability and are always working to improve. It means a lot to be seen as part of your team. The Metrobi Team EC Edison C. Operations Assistant Hospitality Used the software for: Less than 6 months ### "Flexible, great service, and easy to use!" July 8, 2025 5.0 Metrobi is a well-built platform with very few drawbacks in its use. High-volume delivery businesses can rely on their bulk upload functionalities, flexibility in route updates, and a reliable base of drivers who are both skilled and pleasant to work with. I'm so glad we changed shipping partners to Metrobi! Pros Metrobi offers highly flexible shipping options for a range of shipping needs. For my context of high-volume perishable food deliveries, it offered the flexibility I needed with a stellar network of drivers that I can depend on. Metrobi's chat function is a complete game-changer, as there are last-minute fixes such as address updates or stop deletions that I can simply ask they take care of. Then they just notify me when done! It is orders of magnitude better than any other shipping solution on the market as far as I am currently aware. Cons The platform at times can be hard to navigate, specifically the map viewer. At times driver routes are hard to distinguish and the driver location icons are not updated in real time. Some drivers are not as good of quality as others. Switched from [Mobile Roadie](https://www.capterra.com/p/140922/Mobile-Roadie/) Poor driver quality, poor customer service/partnership, inconsistent outcomes generally Review Source Response from Metrobi July 31, 2025 Hi Edison, Thanks for the great feedback. We’re glad Metrobi is giving you the flexibility and support you need for your deliveries. Your notes on the map and driver consistency are helpful, and we’re always working to improve. We appreciate you choosing Metrobi as your shipping partner! The Metrobi Team AI Amanda I. Office Manager Food Production Used the software for: Less than 6 months ### "So good so far" April 8, 2025 4.0 Pretty good so far. We will continue to use it. Pros I think the website is easy to use and navigate for clients. Cons I don't like that the clients do not have an app to use. When I am out on the road or not at my desk, l want to be able to log in to an app and manage my account - not have to log in through the phone browser. Review Source Response from Metrobi May 13, 2025 Hi Amanda, Thank you for your honest feedback. We're happy to hear you've found the platform easy to use so far. Your point about having a dedicated app is a valuable one — it's something we're actively exploring to improve the experience for users like you who need flexibility on the go. Thanks for being with us, – The Metrobi Team KH Kevin H. COO Food & Beverages Used the software for: Less than 6 months ### "Metrobi gives better service at a cheaper price!" June 30, 2025 5.0 We have had a stellar experience with Metrobi. Our clients are happy and my business saves money. Metrobi has transformed how we distribute our packages across the state! Pros Metrobi provides an excellent and responsive delivery service that saves me 40% or more compared to UPS or Fedex. Our clients receive their packages faster, and I can find drivers whenever I need them. Metrobi has transformed how we distribute our packages across the state! Cons It does require more time to create Metrobi routes than to just print delivery stickers for UPS. It is worth the time invested though, and I get faster every week. I would appreciate some additional controls to manually assign preferred drivers between my routes and to know the size of their delivery vehicles. Switched from [Routific](https://www.capterra.com/p/142530/Routific/) Cheaper price compared to UPS service. We previously used Routific a couple of years ago and I liked it. It was just too challenging to manage drivers as direct contractors. Review Source Response from Metrobi July 31, 2025 Hi Kevin, Thank you for the great review. We’re so glad Metrobi has helped you save money and speed up deliveries for your clients. We appreciate your support and are happy to be part of your operations across the state. The Metrobi Team PS Pratik S. Founder Marketing and Advertising Used the software for: 6-12 months ### "One of the Best Decisions We’ve Made" April 16, 2025 5.0 Switching to this platform gave us an instant operational boost. We noticed fewer delays, better organization, and happier drivers. Pros Route changes can be made in real time with no disruption. Plus, our customers appreciate the delivery notifications. Cons The analytics view could be a bit more visual. It feels annoying. Switched from [Onfleet](https://www.capterra.com/p/142633/Onfleet/) We wanted a long-term solution that could grow with us. This platform gave us confidence in both tech and support. Review Source Response from Metrobi May 13, 2025 Hi Pratik, Thanks so much for the kind words. It’s great to hear Metrobi has helped improve your operations and that features like real-time route changes and delivery notifications are making an impact. We appreciate your feedback on the analytics view — we’re working on making it more visual and intuitive. We’re excited to grow with you, – The Metrobi Team CR Cathy R. Owner Retail Used the software for: Less than 6 months ### "Superb Delivery Service" November 8, 2024 5.0 Metrobi has gone above and beyond my expectations. This was my first experience using a delivery service for business, and I had very high standards. Their response time has been outstanding whenever I had a question. My representative, \[sensitive content hidden\], is professional, patient, and knowledgeable. Metrobi has made my work much easier, especially for customers who need fast product delivery. Overall, I’m fully satisfied and have already recommended them to other potential clients. Pros Their meticulous attention to detail, consistent record of on-time deliveries, and dedicated customer support team. Cons Honestly, nothing is lacking. It’s clear they’ve put a lot of thought into providing a service and building a business that truly meets their customers’ needs. Alternatives considered [Uberflip](https://www.capterra.com/p/124885/Uberflip/) Reason for choosing Metrobi Because of the services they offered that best aligned with the needs of my business. Review Source Response from Metrobi November 25, 2024 Hi Cathy, Thank you for your wonderful feedback! We’re thrilled to hear that our service has exceeded your expectations and that our team has been helpful in meeting your delivery needs. Your recommendation means a lot to us, and we’re grateful for your continued support! ME Melissa E. CEO Food Production Used the software for: 1-2 years ### "1 year plus using Metrobi " January 16, 2025 5.0 Pros Metrobi's drivers are more consistent and reliable than other services we've used. The notifications to the customer are also great, customers have peace of mind being able to see when to expect their delivery. The support team is very attentive and quick to respond and actually knowledgeable enough to help troubleshoot issues when they arise. Cons Drivers often default to calling us directly instead of dispatch support. It's preferable when support is the first point of contact to minimize our administrative time. Switched from [Mobile Roadie](https://www.capterra.com/p/140922/Mobile-Roadie/) Roadie drivers were unreliable. Roadie didn't allow me to batch my deliveries. Review Source Response from Metrobi May 13, 2025 Hi Melissa, Thank you for your thoughtful review and for being with us for over a year. We’re glad to hear our driver reliability, customer notifications, and support team have made a difference for your business. We appreciate your feedback on driver communication — it’s a valuable point, and we’re working on improving that flow to reduce your team’s admin load. Thanks again for trusting Metrobi, – The Metrobi Team ME Maike E. Manager Marketing and Advertising Used the software for: 6-12 months ### "Made Our Floral Deliveries a Breeze" May 2, 2025 5.0 Metrobi has taken the chaos out of our peak delivery days and helped us keep customers happy. Pros The real-time tracking and route planning are extremely helpful, especially during busy seasons. It’s easy to schedule multiple deliveries and monitor them all at once. Cons We haven't encountered any problems; everything runs as promised and we really like the experience so far. Alternatives considered [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) Reason for choosing Metrobi We looked for a system that could handle high-volume, time-sensitive deliveries with ease — Metrobi nailed it. Review Source Response from Metrobi May 13, 2025 Hi Maike, Thank you for the wonderful feedback. We’re thrilled to hear Metrobi has helped simplify your floral deliveries—especially during the busiest times. Knowing we’ve helped bring calm to peak days and support your customer satisfaction means a lot. We're happy to have you with us, – The Metrobi Team RP Rachel P. Catering Manager Restaurants Used the software for: Less than 6 months ### "A helpful tool for any company that requires delivery!" November 11, 2024 5.0 Our overall experience with Metrobi has been fantastic. As a restaurant company, it has been so great to find a delivery service with reliable drivers, a communicative support team, and fair pricing! Pros The consistent reliability, communication, and ability to track orders as they are happening! Cons Our deliveries are time sensitive, so occasionally a delivery person will drop off an order earlier than expected. Reason for choosing Metrobi Cost of service and the ability to create a fleet of metrobi drivers that we trust to deliver orders!! Switched from [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[EZDispatch](https://www.capterra.com/p/228766/EZDispatch/) A more professional service with more capability to see where our orders are at any time/contact with driver! Review Source Response from Metrobi November 25, 2024 Hi Rachel, Thank you for your kind review! We’re glad our reliability, communication, and tracking features have been helpful. We’ll keep working to improve delivery timing to better meet your needs. Your feedback is much appreciated! PC Pedro C. FFounder Wine and Spirits Used the software for: 1-2 years ### "I whish I had found you guys earlier" January 13, 2025 5.0 Pros Metrobi is great! The support is amazing, the platform is easy to use and they even send tracking links to my customers. Not to mention the Shopify integration or the Shopify Extension that are AMAZING! Cons So far, so good. I\`ve had one smaller issue with one driver, but their team took care of it and banned him from my network. Switched from [Mobile Roadie](https://www.capterra.com/p/140922/Mobile-Roadie/) Bad drivers and bad support. I used to have issues every week, and didn\`t have anyone to call. Review Source ME Michael E. COO Hospitality Used the software for: 6-12 months ### "Gimme Them Credits" September 18, 2024 5.0 These guys are fucken great! I am pretty scattered and they always bring me back to safe ground, if I make a mistake, they recover. It's been great working with them. Pros The fact that the drivers don't just walk up and shove a phone in your face, these are english speaking drivers capable of conversing and understanding. Cons Least..we had some financial disagreements when we were first booting up, but I have moved on pretty good Switched from [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) We are a higher end brand and we have higher requirements needs then McDonalds for hour our customer should be engaged Review Source Response from Metrobi September 25, 2024 Hi Michael, Thanks for your feedback. We’re glad to hear our drivers meet your expectations and that we've been able to support your business effectively. We appreciate your patience during the early stages and are happy things have worked out. Thank you for choosing Metrobi, and we look forward to continuing to work with you! Best, The Metrobi Team AS Anurag S. SEO Manager Marketing and Advertising Used the software for: Less than 6 months ### "Reliable and Hassle-Free Courier Service" February 5, 2025 5.0 Metrobi has been a fantastic courier service for our business. Their drivers are professional, and any issues get resolved quickly. The service is reliable, cost-effective, and integrates smoothly with our scheduling tools. We’re very happy with it and plan to keep using it! Pros Always on-time and reliable Clear and fair pricing Support team is responsive and helpful Cons Sometimes, availability is limited during peak times, but planning ahead helps avoid issues. Switched from [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) Metrobi provided me with the greatest level of independence and required minimal adjustments on my part. Review Source Response from Metrobi May 13, 2025 Hi Anurag, Thank you for the great feedback. We're happy to hear Metrobi has provided a reliable and hassle-free experience for your business, and that our support team and scheduling integration are meeting your expectations. We’re glad to have you with us, – The Metrobi Team AD Ashwini D. Shipment Manager Computer Software Used the software for: I used a free trial ### "Convenient and Reliable Service for My Business" January 30, 2025 5.0 Overall Metrobi is a good alternative to its competitors and helpful to grow the brand. Pros Drivers handle items carefully Great customer support, always responsive Saves a lot of time on daily logistics Cons I wish the mobile app had a few more customization options, but it’s not a deal-breaker. Switched from [Shipday](https://www.capterra.com/p/211323/Shipday/) Becasue we were not satisfied with the product and its offerings. And our shipment was getting affected which we can not afford. Review Source Response from Metrobi May 13, 2025 Hi Ashwini, Thank you for the great review. We’re glad to hear Metrobi has helped simplify your logistics and that our drivers and support team have made a strong impression. – The Metrobi Team EC Evan C. Director of Marketing Marketing and Advertising Used the software for: Less than 6 months ### "A Game-Changer for Our Local Deliveries" June 4, 2025 5.0 We've been using Metrobi for several months now, and the experience has been nothing short of excellent. As a small business that relies heavily on timely and professional local deliveries, finding a partner we can trust has made a huge difference. Pros The reliability and professionalism of the delivery drivers stood out the most. Every order arrived on time, and the drivers consistently represented our brand well.. polite, communicative, and careful with our products. That level of consistency gave us the confidence to scale our local deliveries without worrying about customer experience. Cons While our overall experience with Metrobi has been very positive, one area that could use improvement is driver availability during peak hours or holidays. On a few occasions, we had to schedule deliveries further in advance than we would have liked due to limited availability in our area. That said, the team was proactive in communicating and helping us find solutions , and we’ve noticed improvements over time. Review Source Response from Metrobi July 31, 2025 Hi Evan, Thank you for the detailed and thoughtful review. We’re so glad Metrobi has helped you scale your local deliveries with confidence. It’s great to hear that our drivers are representing your brand well and delivering the level of service you expect. We also appreciate the feedback on peak hour availability. It's something we’re actively working to improve. The Metrobi Team NY Nobu Y. President Food & Beverages Used the software for: 2+ years ### "Great Platform" January 20, 2025 5.0 Been with them for awhile now and has seen tremendous improvements. They're an extension to us and many of their drivers have weekly routes with us now. Pros Customer service and ability to accommodate as much as possible Cons Drivers cancelling last minute and put us in a situation when drivers have the upper hand and can strong arm us into charging us a lot of money since they know we need their service ASAP Review Source Response from Metrobi May 13, 2025 Hi Nobu, Thank you for your continued partnership and for sharing your honest feedback. We’re grateful to be considered an extension of your team and proud to support your regular routes. We take your concern about last-minute cancellations seriously and are actively working on ways to improve driver reliability and response times. Thanks again for being with us — we’re committed to growing and improving with you. – The Metrobi Team JD Jules D. Outreach Manager Computer Software Used the software for: Less than 6 months ### "Reliable and easy to work with" April 15, 2025 5.0 We’ve been using Metrobi for a few months now to handle our local deliveries. It’s been dependable, and we don’t need to think too much about the day-to-day stuff anymore. The drivers are usually on time, the platform is simple to use, and support is easy to reach when needed. It’s taken some stress off our team and helped us stay organized. We’re sticking with it. Pros The setup was quick, and the repeat delivery feature saves us time every week. I like how the dashboard keeps things organized, and the communication from their team is clear and responsive. Whenever we’ve had a question or something didn’t go as planned, someone was there to help without delays. Cons There have been a few small delivery delays, and once or twice a driver went to the wrong entrance. Nothing major, and they’ve always handled it well, but it’s worth mentioning. Review Source Response from Metrobi May 13, 2025 Hi Jules, Thank you for your thoughtful feedback. We're happy to hear Metrobi has helped simplify your local deliveries and reduce day-to-day stress for your team. We also appreciate your note on minor delays — it’s something we continue to work on improving. It means a lot to know you’re sticking with us, and we’re here whenever you need support. – The Metrobi Team DM Dhoof M. Manager Food & Beverages Used the software for: 6-12 months ### "Smooth Integration into Our Workflow" May 15, 2025 5.0 We didn’t have to change the way we work — this tool adapted to us. It made a huge impact on our delivery timing and customer experience. Pros Scheduling, routing, and delivery confirmation are all in one place. It cut down our coordination time by half. Cons Minor UI tweaks could make it even better, but nothing critical. Some tools have a better UX, this got job done regardless. Review Source Response from Metrobi July 31, 2025 Hi Dhoof, Thank you for the great feedback. We’re happy to hear Metrobi fit right into your workflow and helped improve coordination and delivery timing. Your note on the UI is helpful, and we’re always working on improvements. We’re grateful to be part of your operation and appreciate your support. The Metrobi Team EC Elley C. Sr. Customer Service Executive Human Resources Used the software for: Less than 6 months ### "Great tool for delivery services" February 11, 2025 5.0 When you’re running events, you can’t afford late or missing deliveries. That’s why we use Metrobi’s courier services—they’re always on time, and their route optimization makes sure nothing gets delayed. Whether we’re moving equipment, food, or decor, their drivers handle everything with care. Planning events is stressful enough, but at least deliveries are one thing I don’t have to worry about anymore. Pros No more late deliveries screwing up my events. The drivers? Professional and actually give a damn. Booking takes like two clicks—ridiculously easy. Cons Wish they had more same-day options, but planning ahead helps. Review Source Response from Metrobi May 13, 2025 Hi Elley, Thanks so much for the fantastic feedback. We're glad Metrobi has taken the stress out of deliveries for your events — that’s exactly what we aim for. It’s great to hear the booking process and driver professionalism are hitting the mark. We also appreciate your note about same-day options and are working on expanding availability. Thanks again for trusting us, – The Metrobi Team DJ Dinesh J. Marketing Manager Information Technology and Services Used the software for: Less than 6 months ### "Reliable and Easy-to-Use Delivery Platform for Local Businesses" April 9, 2025 5.0 We've been using Metrobi for a few months now, and it's been a huge help in managing our local deliveries. What I really like is how easy the platform is to use—not just for our team, but also for our drivers. The interface is clean and straightforward, so we don’t waste time trying to figure things out. Pros Easy to use Real-time driver tracking Great customer support Smooth scheduling and communication Cons Initial setup took a bit of getting used to Review Source Response from Metrobi May 13, 2025 Hi Dinesh, Thank you for the great feedback. We're glad Metrobi has made delivery management easier for both your team and your drivers. We appreciate you mentioning the initial setup—feedback like this helps us keep improving the onboarding experience. Thanks for choosing Metrobi, – The Metrobi Team AA Ali A. Manager Market Research Used the software for: 6-12 months ### "Exactly What We Needed" March 27, 2025 5.0 We were looking for a tool built with delivery businesses in mind, not just a generic logistics solution. This was clearly made by people who understand the workflow. Pros We love how fast everything loads and how easy it is to update delivery statuses. Communication between dispatch and drivers is now seamless. Cons None so far — we’re impressed. We'll update if we do. Review Source Response from Metrobi May 13, 2025 Hi Ali, Thank you for the kind words. We’re thrilled to hear that Metrobi has been such a strong fit for your delivery workflow. It means a lot to know the platform’s speed, ease of use, and communication tools are working well for your team. We appreciate your support, – The Metrobi Team VY Vinod Y. Digital Marketing Associate Information Technology and Services Used the software for: Less than 6 months ### "Best Courier Service for Food Businesses" February 6, 2025 5.0 We rely on Metrobi for all our food deliveries, and they never disappoint. Their courier services ensure that orders reach customers hot and fresh, and their route optimization makes sure drivers take the fastest path. The drivers are professional, the tracking system is reliable, and customer service is always responsive. If you run a restaurant and need a trustworthy delivery partner, Metrobi is the way to go. Pros My food gets there hot and on time—what else do I need? Drivers are friendly, not just some random folks. Tracking keeps me from sweating over late orders. Cons It would be great to have more late-night delivery slots, but we manage. Alternatives Considered: DoorDash Review Source Response from Metrobi May 13, 2025 Hi Vinod, Thanks so much for the great feedback. We’re happy to hear Metrobi has been a reliable partner for your food deliveries — making sure orders arrive hot, fast, and in good hands is what we’re all about. We appreciate your note about late-night delivery slots and are working to expand those options. – The Metrobi Team IB Ila B. Digital Marketing Manager Computer Software Used the software for: Less than 6 months ### "Reliable and Efficient Food Delivery Partner" February 21, 2025 5.0 Metrobi is hands down the most reliable courier service we’ve used. Their AI-driven route optimization ensures every delivery is on time, and the real-time tracking keeps us in the loop. It’s a game-changer for food businesses. Pros On-time deliveries every time, route optimization tailored for busy businesses and easy integration with our restaurant software. Cons Would like more late-night delivery options, but it’s not a deal-breaker. Review Source Response from Metrobi May 13, 2025 Hi Ila, Thank you for the amazing review. We're thrilled to hear Metrobi has become a reliable and efficient delivery partner for your business. It's great to know that our route optimization and real-time tracking are making a real impact. We appreciate the suggestion on late-night delivery options — it's on our radar as we continue growing. Thanks again for your support, – The Metrobi Team CO Cynthia O. Asso. Marketing Manager Business Supplies and Equipment Used the software for: Less than 6 months ### "Best Courier Service Around" February 27, 2025 5.0 Metrobi handles my food deliveries like a pro. Their route optimization ensures everything gets their piping hot and on time. I’ve used other services, but none of ‘em stack up. Drivers are friendly, and the tech’s super easy to use. Pros Food stays hot, and it’s always on time, friendly and professional drivers, and scheduling takes seconds—super simple. Cons Would love more nighttime delivery options, but it’s not a dealbreaker. Review Source Response from Metrobi May 13, 2025 Hi Cynthia, Thank you for the kind words. We’re so glad to hear Metrobi has made your food deliveries smoother, faster, and more reliable. Your feedback about nighttime delivery options is appreciated — it’s something we’re exploring as we continue expanding service hours. Thanks for choosing Metrobi, – The Metrobi Team IS Ikuko S. Mealkit Business Manager Food & Beverages Used the software for: Less than 6 months ### "Outstanding service" January 15, 2025 5.0 Our contact person, \[sensitive content hidden\] is very attentive to our needs and regularly checks in to ensure everything is running smoothly. The dashboard is user-friendly, the pricing is reasonable, and we have no complaints so far. Pros We've significantly reduced costs by having a single driver handle multiple pickup and drop-off locations. Cons When I tested the delivery process as a customer, I noticed that the interface I saw as an administrator was different from what a regular customer would see. I believe this could have been resolved by using a different email address, so it's not a major issue. Review Source Response from Metrobi May 13, 2025 Hi Ikuko, Thank you for the wonderful review. We're glad to hear Metrobi has helped reduce your delivery costs and that your experience with our team and platform has been so positive. We also appreciate your note about the admin vs. customer interface — your insight helps us continue improving the experience for everyone involved. We’re happy to support your business, – The Metrobi Team UD Uwe D. Director Online Media Used the software for: 6-12 months ### "Best Choice for Fast Shipping" April 30, 2025 5.0 Metrobi just gets it. Their drivers are quick, their tracking is on point, and I’ve never had a single issue. It’s the easiest courier service I’ve ever used. Pros Fast deliveries, every time. The tracking is next-level. Super easy to schedule. Cons No complaints at all. I've been using them for some time now without any issues. Review Source Response from Metrobi May 13, 2025 Hi Uwe, Thank you for the kind words. We’re glad to hear that scheduling, tracking, and delivery speed have all met your expectations. It’s great to know Metrobi has made your shipping process easier. We appreciate your trust in our team. – The Metrobi Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.