# Content Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Content Hub the right Content Management solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183936/Content-Management-Hub/reviews --- Content Hub 4.2 (30) [View alternatives](https://www.capterra.com/p/183936/Content-Management-Hub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Content Hub Ease of use 3.4 Customer Service 3.5 ## Pros and Cons in Reviews CJ Chelsea J Global EHS Systems ManagerMining & Metals, 10,001+ employeesUsed the software for: 1-2 years. “I appreciate that Content Hub helps organize our company’s signage, images and logos in an organized interface that allows for easy ordering and pricing.“ October 15, 2025 Steve M Director of Digital MarketingNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “The targeting/audience was really unknown--you had to have extensive coding knowledge to use it, but it was cumbersome if you did actually want to just code. If you didn't have coding experience, it was totally unusable, so you're much better off with a WordPress page builder solution (which is what we now use).“ May 19, 2020 ## Showing most helpful reviews Showing 1-25 of 30 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew H. Software Engineer Computer Software Used the software for: 2+ years ### "One of the best content management systems" March 31, 2022 5.0 Pros The easy way to edit the content on websites and the wide range of features controlling the content publishing to users according to personalization Cons A little bit difficult in development and installtion at first Review Source VR Verified Reviewer Marketing Communications Assistant Law Enforcement Used the software for: 1-2 years ### "Not a friendly CMS " October 15, 2019 4.0 Pros I honestly cannot think of anything I like about this software that other content management softwares don't have. Cons At least the version I use is definitely not user-friendly. It is slow and complicated to use. Everything is complicated and takes forever. The aesthetics are outdated. I have never fully learned how to use this software because no one in my organization knows. We have all learned by trial and error and random online forums. I cannot wait to use a different CMS for our company website. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) I changed jobs. Sitecore is what we use in my current job, but we are waiting to change to a different software soon. Review Source Steve M. Director of Digital Marketing Non-Profit Organization Management Used the software for: 2+ years ### "This is not the CMS you are looking for" May 19, 2020 2.0 We were initially excited about their new accelerator product, SXA, but soon realized that compared to other visual builders on the market it was at least three generations behind. The targeting/audience was really unknown--you had to have extensive coding knowledge to use it, but it was cumbersome if you did actually want to just code. If you didn't have coding experience, it was totally unusable, so you're much better off with a WordPress page builder solution (which is what we now use). Pros The only real thing we liked about using Sitecore's CMS was the stability. It didn't crash more than a few times a year, and it never got hacked (that we know about ). Cons Where do I start ? This product is just awful. It's hard to use. It's not friendly to marketers, only developers. It requires extensive customization and coding just to produce a simple site. There is no upside to the expense and effort if you're a marketer or content producer wanting to publish good content quickly. Alternatives considered [Contentful](https://www.capterra.com/p/134266/Contentful/) Reason for choosing Content Hub Back when we first purchased Sitecore, it was one of the only enterprise options. Now the market has moved on and Sitecore hasn't kept up. Review Source CG Chiara G. Digital Marketing coordinator Industrial Automation Used the software for: 2+ years ### "Good Digital asset management " June 8, 2025 5.0 Pros Works very fine, obviously connects with sitecore cms which is a great plus for the website management Cons That it doesn't shrink images sizes for sitecore cms, a third party app is required to do that which is not ideal Switched from [Brandfolder](https://www.capterra.com/p/133103/Brandfolder/) To use it in compatibility with sitecore cms Review Source CJ Chelsea J. Global EHS Systems Manager Mining & Metals Used the software for: 1-2 years ### "Solid Image/Signage organization and simple ordering " October 15, 2025 4.0 I appreciate that Content Hub helps organize our company’s signage, images and logos in an organized interface that allows for easy ordering and pricing. Pros I liked how the content could be organized by hashtags. It is a simple process that is intuitive to find and organize signage and images. Cons Occasionally, the search functionality on Content Hub doesn’t produce expected results and I’ve missed finding the images I was looking for. Review Source VR Verified Reviewer Sr. Business Analyst, Web Content Management, IT Food Production Used the software for: 2+ years ### "Highly customizable .NET based enterprise CMS with a bit of a learning curve" January 9, 2018 4.0 For large enterprise operations with a fully staffed full time team to support this is a great option. Especially for small to medium multi-site environments. Scaling up from dozens to hundreds of sites however looks like it would be a challenge to govern content and code base. Pros For experienced .NET teams familiar with the Sitecore platform we can customize and extend virtually every feature of the CMS. Newer marketing automation features really enable us to take our marketing and retail based sites to a much higher level of sophistication with modern features like content personalization and real-time A/B testing etc. Cons Once our team got familiar with the Sitecore way of configuring sites they felt effective, however that ramp up time a longer than some other systems. That has made it difficult to find experienced talent. It has also made outsourcing more experience than some other more common CMS systems like Wordpress or Drupal. Review Source Scott S. Associate Director, PMO Higher Education Used the software for: 1-2 years ### "Sitecore can be great, but all depends on your team supporting it" November 2, 2015 4.0 We switched over to using Sitecore 4 or 5 years ago, transiting from another web content management system. The transition was a lengthy process, mainly because we had to switch over the look and feel and content of the existing site. Sitecore is a great tool and is very flexible, but it requires more skill and people to maintain then our previous CMS. We enjoyed the previous one, but made the switch because of the capability and functionality available with Sitecore. I would recommend Sitecore, but just as long as the team that supports it has the technical skill and there is a well thought out plan for how it should be configured. Pros Because Sitecore is essential just an online platform that is a .net application, you can set up and configure the system anyway you want, and get as granular as you want with the permissions. The system is real flexible and if you can think of it, the system can most likely do it! It is a more advanced system then some of the other CMS out there (which is also a con). Cons You need a real concrete plan for setting up your CMS, everything from the templates to how you want users to edit the pages. There is a lot, so it takes a lot of planning and forward thinking. You also need people with the right skills and tools to maintain and configure the system. It is a more advanced system then some of the other CMS out there (which is also a pro). Review Source Irina D. Marketing email coordinator (part time contract project) Marketing and Advertising Used the software for: Less than 6 months ### "Robust and powerful CMS" March 2, 2019 5.0 My company uses Sitecore to create engaging user experience for those who may be interested in cruise. Sitecore allows us to build this experience, visually rich and mobile friendly. Pros I like a lot about Sitecore. I like that you can edit just one content piece on your page and publish it without publishing the whole page. I like the variety of responsive layouts that that may be created and the control you have over each of your page's element. I like how content blocks may be reused across pages and sites. It definitely takes time to understand how to build pages and make edits, but it totally worth it! Cons I wish building forms could be a more intuitive process and that it would be easier to rearrange items in the content tree to place them in the precise position. Review Source VR Verified Reviewer Principal Information Services Used the software for: 2+ years ### "Sitecore Holds Up Well Against Competitors" February 8, 2019 4.0 Pros Sitecore allowed my client to unearth a lot of valuable marketing insights by combining and contextualizing data from various sources. We found problems that we weren't aware of, as well as opportunities we didn't know existed. Those discoveries alone made Sitecore a sound choice. Cons It is not the easiest software to use, and does assume or even require some prior knowledge. This was not entirely mitigated by their support and documentation. Ideally, you could introduce a new employee to Sitecore and have them hit the ground running, but the learning curve seems steeper than it needs to be. Review Source Dasun L. Web Production Officer Financial Services Used the software for: Less than 6 months ### "Sitecore platform current position" September 18, 2018 5.0 Easy to manage websites within this platform and easy to create new one.Will see that issue Pros Easy to deploy or create sites and never try to block my ideas Cons less of user guides for the newly workers who haven't any idea about that Review Source GA Gabriel A. Solution Engineer Information Technology and Services Used the software for: 1-2 years ### "Good content management system for both website & marketing automation" March 14, 2025 5.0 We use it integrated with Salesforce Marketing Cloud to have a centralized place for all the content used for Marketing Pros \- Great CMS for websites - Great integration with Salesforce Marketing Cloud - Great document/version management system Cons \- The setup & the personalization can be complicated - Performance Issues with Large Data Sets Review Source CM Cristian M. IT Manager Information Technology and Services Used the software for: 1-2 years ### "A Great Content Management Solution " October 10, 2024 5.0 Pros With Content Hub, we have great features for content management. The software also makes marketing easy and customization makes it a plus. Cons No serious flaws. Content Hub has always worked. Review Source Brittany H. Web Coordinator Higher Education Used the software for: 1-2 years ### "Not for everyone, but perfect for many" April 2, 2019 4.0 I am not a developer myself, but I worked VERY closely with them as a front-end designer and content manager. It got complex sometimes, but most of the time we needed something done or an overhaul on the website, the developers knew exactly how to handle it. I was really impressed. Pros For those who have large or complex websites, Sitecore has a lot of features that will cover your needs. I haven't run into something that isn't possible with Sitecore because of it's customization and adaptability. Cons You WILL need a developer or a team of them to get the most out of this product. Sitecore has teams that can help set up your software the way you need it, but it's at a cost, and you probably know your own systems better than them. But they're a great resource when you need to make sure something goes right that's tricky. Review Source Amie S. Marketing specialist Mechanical or Industrial Engineering Used the software for: 2+ years ### "We work with a partner and it is a great platform with Mindtree" September 6, 2017 5.0 We get a lot of marketing benefit and once everything is connected we will be able to provide marketing ROI. Pros It is connected to everything , and we are integrating even more to it. Salesforce, email, and more. Cons It's hard to use and not a lot of info docs to make it easy to use. I don't like that it takes a long time to load the work box and a few other features. Review Source AF Adam F. Director of Multimedia Technology Entertainment Used the software for: 2+ years ### "Not for Everyone, but a strong product for the features" June 21, 2019 4.0 ContentHub has provided us with a great solution that we only see expanding upon as we mature in digital marketing. Pros The biggest aspect of Siteore is the ability to offer personalization at a price that rivals most MarTech offerings today. Cons Not the easiest to use, and definitely not cheap for smaller organizations. You need to do your homework. Alternatives considered [Drupal](https://www.capterra.com/p/119594/Drupal/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Drupal Commerce](https://www.capterra.com/p/129736/Drupal-Commerce/) Reason for choosing Content Hub For the features and costs. Review Source Mitul A. Web Producer Information Technology and Services Used the software for: 2+ years ### "Best CMS" February 22, 2019 5.0 I am using this software since last 6 years Pros Very User friendly, easy to add/edit page content. Cons U/I and features of the software are user friendly Review Source AO Andreas O. Digital Content Specialist Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Not the easiest CMS to start with" April 13, 2022 3.0 Pros While the tool was by far the most challenging CMS I had to work with, its logic and how it's translated at different levels of the arborescence is really consistent and allows mutualizing content. Another thing I believe Sitecore is doing a good job at, is how efficiently you can upload and organize your image library. Cons Understanding the logic behind the CMS/site build wasn't the easiest. In essence, the concept itself is logical and makes sense once you get a good grasp of it, but nowadays, there are easier ways of doing things/achieving the same goal. As such, it looks a bit deprecated in terms of logic to me. The layout is extremely outdated and could use a fresh build. The tool itself also lacks reactivity and can be slow as hell at times. Review Source VR Verified Reviewer Online Content Production Adviser Non-Profit Organization Management Used the software for: 6-12 months ### "You can customize a lot, but long learning curve" November 9, 2018 3.0 Pros Once you learn how to use it, it allows you to do a lot more than other major CMS, it allows you to customize your website very easily using different modules, without any need to use your precious IT support hours. Good if very few and skilled people need to learn how to use it, and if you have the time to learn its logic. The system Cons I found the learning curve for this CMS longer than any other I've used before, you spend a lot of time trying to figure out how things work. Some processes could be streamlined. Being it kind of difficult to learn, I wouldn't advise it for organizations that need many people to use the CMS. Overall, it's very expensive not only in terms of money but also in terms of training. Also, apparently not many freelancers know it well, hence might be hard to find an extra pair of hands for a deadline. Review Source LL Lynda L. Director of Digital Projects E-Learning Used the software for: 2+ years ### "User of Custom Sitecore Platform" August 22, 2017 5.0 We are able to a lot more on our own without having to reach out to IT for them to do things that we could easily learn to do, but were behind bigger walls before. Pros It has made content management and the posting process much easier than our previous processes, and has become a central location for all of our online content, no matter which of our sites we are posting to. It has also made the SEO process an easier one, as everything is right there for me as a user, and I don't have to reach out to our IT folks to do much of the work. Cons That we have to log into sitecore on a different browser than the browser we use to log into our websites. Review Source JS Jimi S. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great tool but can be expensive" December 7, 2016 5.0 This CMS is amazing and has a ton of features, but getting it off the ground can be expensive. I am not a fan of the per user license and would rather pay one price and have as many users as I want. Pros Excellent multisite multilingual tool. Easy to update with a ton of extra marketing features Cons EXPENSIVE. Per user license agreement. Needs heavy customizations. Review Source GT GANESH T. Senior Solutions Architect Information Technology and Services Used the software for: 2+ years ### "Sitecore!" January 22, 2019 5.0 Pros Best CMS software in the market right now. Cons Sitecore Support can be better with quick response timeline. Review Source AD Alicia D. Media Network Coordinator Marketing and Advertising Used the software for: 1-2 years ### "A reliable tool!" July 30, 2019 4.0 Content Hub allows me to maintain vital information on websites and helps me effectively communicate what I desire to my audience. Pros Content Hub enables me to organize my webpages easily. It's ability to allow users to edit and publish articles and reports on the same page is fantastic. Cons The amount of time it takes to publish new information from Content Hub to our website takes a little longer than expected. Review Source CM Callie M. Content Manager Higher Education Used the software for: 1-2 years ### "Works for content teams" May 16, 2019 4.0 This tool has helped several departments in our company work together to power our website and content in an efficient way. Pros This software allows us to power hundreds of pages on our website and store and organize all of our digital assets. Cons It can be a bit difficult to navigate at first, but with proper training and a bit a practice, you get the hang of it pretty quickly. Review Source VR Verified Reviewer Architect Commercial Real Estate Used the software for: 2+ years ### "one of the best Digital Marketing Platforms" April 7, 2019 5.0 Pros Digital Marketing capabilities Tracking of customer experiences Extensibility A/B testing capabilities Cons Expensive for basic cms needs Not 100% headless content Review Source NF Natalie F. digital marketing manager Banking Used the software for: 6-12 months ### "Solid Content Management System" June 15, 2018 4.0 Ability to publish content quickly Pros The ease of use for publishing content to our website is good, especially with the wnhanced SEO features that are already built in. Cons There are so many bells and whistles that go unused due to more intensive training needed or because of internal support limitations. 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