--- title: "EventTitans Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EventTitans Software - reviews, pricing plans, popular comparisons to other Festival Management products and more." source_url: "https://www.capterra.com/p/183978/EventTitans/" page_type: "product" language: "en" --- # EventTitans Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EventTitans ## What is EventTitans? EventTitans is a truly all-in-one event management platform for all types of events: in-person, 3D/2D virtual, or hybrid. With 150+ features, solutions, and gamification, we help any small or big events streamline, automate their end to end processes and help save admin time & costs. You’ll have a single platform starting from ticketing, attendee/sponsor/speaker onboarding, guest check-ins, and attendee engagement to capturing crucial event analytics. ## What is EventTitans used for? [Event Management](https://www.capterra.com/event-management-software/)[Registration](https://www.capterra.com/registration-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Flat Rate, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EventTitans?[Manage this product listing](https://www.g2.com/products/eventtitans/claim_requests/new?auto=true) ## EventTitans Overview Updated September 2026 AI summary EventTitans supports organizations of all sizes with event management needs, offering tools for attendee and registration management, ticketing, and event marketing. Its features include customizable branding, mobile access, gamification, and support for virtual events. With deployment across web and mobile platforms, it addresses booking, check-in, payment processing, and analytics for a range of event formats. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EventTitans 4.8 (17) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price $1000 Flat Rate, One Time Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (17) Ease Of Use 4.6 (164) Value For Money 4.8 (17) Value For Money 4.7 (143) Customer Service 4.7 (17) Customer Service 4.8 (160) ## EventTitans alternatives [4.2 (40)](https://www.capterra.com/p/196600/A2Z-Events/reviews/) Starting price $3500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Eventzilla](https://www.capterra.com/p/117828/Eventzilla/) [4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/117828/Eventzilla/) [Bizzabo](https://www.capterra.com/p/135385/Bizzabo/) [4.4 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/) Starting price $17999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135385/Bizzabo/) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/26318/Cvent-Event-Management/) ## FAQs about EventTitans Overview ### Which roles and teams benefit most from EventTitans? EventTitans is most used by event leaders, marketing teams, operations managers, and executives who need to run organized, high-visibility events. Event and member-focused teams use it for registrations, attendee engagement, and communications, while directors and executives rely on it for coordination, oversight, and delivering smoother event experiences. Answer based on 17 reviews Overview ### What company size and specific industries is EventTitans built for? EventTitans is designed for organizations of any size, from small businesses to larger enterprises, that plan conferences, galas, trade shows, fundraisers, award ceremonies, and business meetings. It also fits teams running in-person or virtual events across a wide range of industries and event types. Features and Usability ### What are the key features of EventTitans? EventTitans offers event registration and ticketing, attendee management, badge printing, and attendance tracking for in-person and virtual events. It also includes agenda management, mobile check-in, online payments, CRM, marketing automation, reporting and analytics, virtual lobby, live streaming, and sponsor, vendor, and exhibitor management. Integrations ### Which third-party tools and platforms does EventTitans integrate with? EventTitans integrates with more than 10 third-party tools, including communication and collaboration platforms like Slack and Zoom Workplace, calendar and event platforms like Google Calendar and Eventbrite, CRM systems such as HubSpot CRM, Salesforce Sales Cloud, and Zoho CRM, plus Constant Contact, GitHub, LinkedIn for Business, Meta for Business, Microsoft Excel, Twitter/X, and Zapier. Getting Started and Support ### What training and onboarding options does EventTitans offer? EventTitans provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, while documentation and videos provide self-paced reference materials for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does EventTitans offer? EventTitans provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer support feedback is available to describe response times, helpfulness, or common frustrations, so the support experience cannot be summarized beyond the listed channels. ## Features AI summary Based on 7,426 Festival Management reviews Capterra data shows that buyers of event management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) EventTitans supports all three features that reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and manage attendee details in one place, allowing teams to run events with better coordination and a smoother attendee experience. Registration Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Mobile Access 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Customizable Fields 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases EventTitans 139 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Application Development: Build unique software tools based on your specific requirements - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Profiles: List information about event guests - Attendee Tracking: A list of registered participants - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Behaviors: Ability to define and track custom user behaviors - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Class Registration: Online registration for classes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Contest Management: Organize and manage interactive contests or challenges - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Data Management: Searchable repository of information about clients - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Maps: Show location of event's rooms and activities on a digital map - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Sales Teams/Organizations: Caters to sales teams - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Group Registration: Register a group/batch of attendees - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Learning Management: Organize and track educational activities - Live Streaming: Live stream to multiple devices simultaneously - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Check-in: Allow attendees to check in via their mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Event: Utilize the same app for multiple events - Networking: Discover and connect with speakers and attendees at an event - One-to-One Messaging: Send personal messages to clients or attendees - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Registration: In-person, onsite registration - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Print-at-Home: The ability to print tickets before arriving - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Room Block Management: Book and manage rooms at an event - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Season Tickets: Grants the users access to all events for one season - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Speaker Profiles: List information about event speakers - Sponsor Pages: Provide sponsors with dedicated digital space within event website - Sponsorship Management: Raise funds via sponsors and grants - Support Ticket Management: Allow customers/users to submit support queries and service requests - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Training Management: Track employee/learner's progression through training programs - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files - Virtual Lobby: Virtual waiting area for attendees - Visitor Registration: Make a list and register visitors - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Weddings/Parties: Software that specializes in weddings, public and private parties --- Get Advice We can help you find the software with the features you need. Features 4.5 (17) 4.5 Based on 17 reviews ## Pricing Value for money 4.8 (17) Free Trial Free Version Basic $1,000 Flat Rate,One Time Value for money 4.8 (17) 4.8 Based on 17 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (17) 4.7 Based on 17 reviews ## User reviews Overall rating 4.8 Based on 17 reviews Filter by rating 5(14) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent VV Victoria V. Human Resources and Administrative Assistant Events Services ### "Event Titans " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2023 Overall my experience with Event Titans has been great. The software has glitches at times; however, I have found that to be the territory with any software and Event Titans is always prompt about fixing whatever issues do come up. Pros Event Titans has been so helpful to our events as has elevated the level to which we are able to have our events. We are able to give our attendees a lot of access virtually because of Event Titan’s platform. I also love how accessible the team at Event Titans is. They are always pretty good at responding in a timely manner. Cons The hardest thing is probably trying to be cognizant of the time difference when scheduling certain phone calls or video chats with the Event Titans Team. That being said they are very good at staying late or working early to accommodate our company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HT Harshitha T. Volunteer Events Services ### "Harshitha from IACA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2023 Pros Prompt responses. Easy navigation of UI. Cons Nothing much to say. Everything is in standard. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Docente Higher Education ### "Experiencia con EventTitans" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 11, 2023 Es una plataforma integral para la gestión de eventos en línea y presenciales. Pros EventTitans me gusta porque es una plataforma integral para la gestión de eventos en línea y presenciales. Cons Esta muy bien espero sigan mejorando aun más. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Asesor Higher Education ### "Mi opinión sobre EventTitans" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 11, 2023 EventTitans es muy buena para la gestión de eventos en línea y presenciales Pros El software es una plataforma muy util para la gestión de eventos en línea y presenciales. Cons Tiene un buen desempeño y utilidad para el usuario. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Charles K. VP Leisure, Travel & Tourism ### "Event Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2023 Pros Value for money and their excellent support Cons Would like to see better, up to date documentation Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2023 Hey Charles, Thanks for your feedback. We are developing a whole new "How to do" video documentation for ease of understanding this big of a product. Appreciate you working with our team. SF Susan F. Operations Manager Education Management ### "Platform for our conference" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2023 Pros Easy to use, great customer service, very responsive and willing to work to make adjustments to customize for our needs Cons I do wish I had more access to back end registrations so I could handle some issues instead of passing them off to ET Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2023 Hey Susan, Thanks for the feedback. Changing the orders is something we prohibit. Developers made few changes in the backend based on your request which we usually do not do. We work on your success and custom requests. We will try to develop a process to edit order fields where necessary. paawan S. Managing Director Marketing and Advertising ### "Best in Email and website templates" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 14, 2022 I think this platform simplifies the process of building a hybrid event. All in all, a super-duper platform and I would highly recommend ET to everyone. Pros ET’s website and email templates are very user-friendly and visually attractive. It makes the creation of great looking websites and emails extremely easy on this platform. It also allows for integration with other tools like HubSpot and CrowdCompass. Cons There can’t be any cons in a highly integrated platform such as this. I found it to be really streamlined and flawless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Ryan T. Managing Director Veterinary ### "Not focused on the Exhibitor at all..." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 18, 2021 Overall, I think your online virtual conferences are "middle of the road". I have participated in events on other platforms that offered less ability to prepare the booth with materials but were better at connecting you with attendees through a virtual calendar where they could request a video call at a later time in the day. I have also been on platforms that offered more interactivity, even allowing you show yourself on webcam when attendees first entered the booth so they knew you were present and ready to answer questions. Overall, the platform was stable but didn't seem very well thought out for the exhibitors/sponsors. I understand that your main focus is the attendee and their lecture viewing experience, but considering we as sponsors pay the bills it is rather disappointing how little you worked on features to provide benefits to us. Pros The chat features were useful to interact with people who came by the booth. However, you have to reload the page every minute or so to see who has visited, it did not update on its own very quickly. Perhaps once every 5-7 minutes, which is enough time for the visitor to leave before you can engage them. I liked that you can upload "handouts" and videos alike, that definitely helped the booth feel more robust. Cons The rating system doesn't require a visitor to interact with the materials or the exhibitor at all before leaving a review. In fact, we had someone stop by the night before the event took place and leave a 3-star review without having watched any videos, downloaded any handouts, or trying to chat with the rep who was manning the booth during the set the exhibit hall hours. It gave us a negative review before the event even began. We also noticed in our second event we couldn't actively reach out to visitors via chat. They had to open the chat from their end. When I viewed our booth activity and clicked on the attendee name nothing happened which I found odd because in the first event and last event we participated in we could click their name and proactively start a chat with them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MF Melissa F. Marketing & Training Development Insurance ### "Great customer service and value " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 28, 2021 We usually have our conference in person but due to Covid we had to go virtual and EventTitans was a great platform to create an experience as close to our in person event as we could. Overall it was a great value for the level of customization and features they offer and the customer service and responsiveness was fantastic. Pros The price point for this product was fantastic compared to similar platforms and also included the ability to customize it to our needs way beyond just changing colors and logos. They incorporated items that involved their development team to build custom for us. The EventTitans teams was always available for any issue or requests we had. We had many comments from our conference attendees on how it felt like a real conference with the virtual lobby, exhibit hall and sessions. Since it integrated with Zoom, which is a platform we use daily, it made the live sessions pretty easy for us to maneuver. This also helped us with some trouble shooting during the conference as some corporate computers were blocking the site from showing the session so we were able to give them a direct link to the Zoom session instead. We were also impressed with the detailed reporting post conference. Cons Some of the behind the scenes administrative/build functions were not as intuitive as I had hoped but I was able to become fairly proficient with it with the help of the EventTitans team. They were always willing to walk me though anything I was unable to figure out. I think some documentation and guides would be very helpful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User PR Manager Internet ### "Quick start for online events" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 25, 2021 Pros The overall experience is very positive, I like how easy and fast it's possible to organize any virtual event with this software. The support team is also amazing! Cons For some advanced functionality onboarding is required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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