# EventTitans Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EventTitans the right Event Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183978/EventTitans/reviews --- EventTitans 4.8 (17) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of EventTitans Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Julie P. Director of Marketing Management Consulting Used the software for: 6-12 months ### "Good overall Experiene" October 28, 2019 4.0 The software enabled us to organize and execute our first major event at our facility. Pros The features included for the price far outweighed competitors. Cons Had some functionality challenges due to beta testing. The customer support was excellent and any issues had were resolved quickly. Review Source VV Victoria V. Human Resources and Administrative Assistant Events Services Used the software for: 2+ years ### "Event Titans " September 28, 2023 5.0 Overall my experience with Event Titans has been great. The software has glitches at times; however, I have found that to be the territory with any software and Event Titans is always prompt about fixing whatever issues do come up. Pros Event Titans has been so helpful to our events as has elevated the level to which we are able to have our events. We are able to give our attendees a lot of access virtually because of Event Titan’s platform. I also love how accessible the team at Event Titans is. They are always pretty good at responding in a timely manner. Cons The hardest thing is probably trying to be cognizant of the time difference when scheduling certain phone calls or video chats with the Event Titans Team. That being said they are very good at staying late or working early to accommodate our company. Review Source RT Ryan T. Managing Director Veterinary Used the software for: Less than 6 months ### "Not focused on the Exhibitor at all..." May 18, 2021 3.0 Overall, I think your online virtual conferences are "middle of the road". I have participated in events on other platforms that offered less ability to prepare the booth with materials but were better at connecting you with attendees through a virtual calendar where they could request a video call at a later time in the day. I have also been on platforms that offered more interactivity, even allowing you show yourself on webcam when attendees first entered the booth so they knew you were present and ready to answer questions. Overall, the platform was stable but didn't seem very well thought out for the exhibitors/sponsors. I understand that your main focus is the attendee and their lecture viewing experience, but considering we as sponsors pay the bills it is rather disappointing how little you worked on features to provide benefits to us. Pros The chat features were useful to interact with people who came by the booth. However, you have to reload the page every minute or so to see who has visited, it did not update on its own very quickly. Perhaps once every 5-7 minutes, which is enough time for the visitor to leave before you can engage them. I liked that you can upload "handouts" and videos alike, that definitely helped the booth feel more robust. Cons The rating system doesn't require a visitor to interact with the materials or the exhibitor at all before leaving a review. In fact, we had someone stop by the night before the event took place and leave a 3-star review without having watched any videos, downloaded any handouts, or trying to chat with the rep who was manning the booth during the set the exhibit hall hours. It gave us a negative review before the event even began. We also noticed in our second event we couldn't actively reach out to visitors via chat. They had to open the chat from their end. When I viewed our booth activity and clicked on the attendee name nothing happened which I found odd because in the first event and last event we participated in we could click their name and proactively start a chat with them. Review Source SF Susan F. Operations Manager Education Management Used the software for: 6-12 months ### "Platform for our conference" September 7, 2023 5.0 Pros Easy to use, great customer service, very responsive and willing to work to make adjustments to customize for our needs Cons I do wish I had more access to back end registrations so I could handle some issues instead of passing them off to ET Review Source Response from EventTitans September 12, 2023 Hey Susan, Thanks for the feedback. Changing the orders is something we prohibit. Developers made few changes in the backend based on your request which we usually do not do. We work on your success and custom requests. We will try to develop a process to edit order fields where necessary. MF Melissa F. Marketing & Training Development Insurance Used the software for: Less than 6 months ### "Great customer service and value " April 28, 2021 5.0 We usually have our conference in person but due to Covid we had to go virtual and EventTitans was a great platform to create an experience as close to our in person event as we could. Overall it was a great value for the level of customization and features they offer and the customer service and responsiveness was fantastic. Pros The price point for this product was fantastic compared to similar platforms and also included the ability to customize it to our needs way beyond just changing colors and logos. They incorporated items that involved their development team to build custom for us. The EventTitans teams was always available for any issue or requests we had. We had many comments from our conference attendees on how it felt like a real conference with the virtual lobby, exhibit hall and sessions. Since it integrated with Zoom, which is a platform we use daily, it made the live sessions pretty easy for us to maneuver. This also helped us with some trouble shooting during the conference as some corporate computers were blocking the site from showing the session so we were able to give them a direct link to the Zoom session instead. We were also impressed with the detailed reporting post conference. Cons Some of the behind the scenes administrative/build functions were not as intuitive as I had hoped but I was able to become fairly proficient with it with the help of the EventTitans team. They were always willing to walk me though anything I was unable to figure out. I think some documentation and guides would be very helpful. Review Source VR Verified Reviewer PR Manager Internet Used the software for: 1-2 years ### "Quick start for online events" March 25, 2021 5.0 Pros The overall experience is very positive, I like how easy and fast it's possible to organize any virtual event with this software. The support team is also amazing! Cons For some advanced functionality onboarding is required. Review Source HW Heather W. Director, Member Relations Veterinary Used the software for: Less than 6 months ### "EventTitans - Up and coming, lots of potential, great value! " January 25, 2021 5.0 Great group of people to work. Extremely tentative and professional. Questions/issues were answered in a timely fashion. Great price for the platform compared to others out there. Would definitely recommend ET. Pros When I was looking for a platform to host our virtual conferences it was really important for the platform to feel like you were at an in-person event. ET did that for us. What I liked most about the ET platform is the look of the virtual lobby and most especially the look and functionality of the virtual exhibit vendor booths. I also was looking for a platform that could support gamification and EventTitans did just that. We were able to have our attendees engage with the platform and connect with our vendor sponsors by offering up "tickets" for completing certain tasks within the event. Cons There were some minor hiccups along the way with the uploading of some documents in the vendor booth and attendees not receiving their invites to access the venue but all of these minor issues were handled pretty immediately. I didn't expect there not to be some hiccups. Review Source Response from EventTitans January 29, 2021 Thanks much for your feedback Heather. Appreciate it. CK Charles K. VP Leisure, Travel & Tourism Used the software for: 6-12 months ### "Event Management Solution" September 8, 2023 5.0 Pros Value for money and their excellent support Cons Would like to see better, up to date documentation Review Source Response from EventTitans September 12, 2023 Hey Charles, Thanks for your feedback. We are developing a whole new "How to do" video documentation for ease of understanding this big of a product. Appreciate you working with our team. LB Linda B. Music Director Music Used the software for: Less than 6 months ### "Excellent choice for non-profit fundraisers" May 18, 2020 5.0 This site is very easy to use. I say that as a customer and administrator. When I had a problem they were there for me almost immediately--and I didn't have to jump through gatekeeper hoops to get them to help. All I did was shoot them an email and the problem was solved within a couple hours. On a weekend! I also ordered product to test it out and it was surprised by how easy it was to shop and order. Simple and easy. Thank you, EventTitans! Pros Easy to set up and use. EventTitans contacted Stripe for me and got it connected. They got my fundraiser event organized and the page designed, and made a dashboard that I could understand and quickly. They get it--we don't have time to learn a lot of fancy stuff because we're busy running our non-profits. Cons I didn't quite get that I could shop for all coffee choices off the one SHOP button, but that one was on me. I wish I could change our photos as we get new ones, or maybe add some quotes about the organization. Reason for choosing EventTitans Well, aside from not having a choice I probably would have chosen EventTitans anyway. Review Source Response from EventTitans May 19, 2020 Thanks a bunch Linda for your kind review. Appreciate it. paawan S. Managing Director Marketing and Advertising Used the software for: Less than 6 months ### "Best in Email and website templates" January 14, 2022 5.0 I think this platform simplifies the process of building a hybrid event. All in all, a super-duper platform and I would highly recommend ET to everyone. Pros ET’s website and email templates are very user-friendly and visually attractive. It makes the creation of great looking websites and emails extremely easy on this platform. It also allows for integration with other tools like HubSpot and CrowdCompass. Cons There can’t be any cons in a highly integrated platform such as this. I found it to be really streamlined and flawless. Review Source VR Verified Reviewer Asesor Higher Education Used the software for: I used a free trial ### "Mi opinión sobre EventTitans" September 11, 2023 5.0 EventTitans es muy buena para la gestión de eventos en línea y presenciales Pros El software es una plataforma muy util para la gestión de eventos en línea y presenciales. Cons Tiene un buen desempeño y utilidad para el usuario. Review Source HB Hal B. President Food & Beverages Used the software for: Less than 6 months ### "RMR on Event Titans" March 23, 2020 5.0 They have bent over backwards to adapt to what w do and have it perform for us. Pros I like it's versatility to adapt to our needs for our fundraising company and the platform that opens up further options for our customers. Cons We use Safari for our operating system, and the website prefers me to use Chrome. Small problem. Reason for choosing EventTitans The other companies we talked to didn't have the power to expand that we needed and the first thing they asked was about our budget. Event Titans listened to our needs and went to work building us a prototype to view. When the price came in, it was very workable. Review Source HT Harshitha T. Volunteer Events Services Used the software for: Less than 6 months ### "Harshitha from IACA" September 22, 2023 5.0 Pros Prompt responses. Easy navigation of UI. Cons Nothing much to say. Everything is in standard. Review Source VR Verified Reviewer Docente Higher Education Used the software for: I used a free trial ### "Experiencia con EventTitans" September 11, 2023 5.0 Es una plataforma integral para la gestión de eventos en línea y presenciales. Pros EventTitans me gusta porque es una plataforma integral para la gestión de eventos en línea y presenciales. Cons Esta muy bien espero sigan mejorando aun más. Review Source NY Nashlee Y. Dir of Operations Consumer Services Used the software for: 6-12 months ### "ATP " February 24, 2020 5.0 Pros Very flexible, multiple features and cost is very reasonable Cons At the time we used the software the mobile app wasn't available yet. Review Source SW Simone W. Event Manager Events Services Used the software for: Less than 6 months ### "Great product & Team " February 1, 2021 4.0 The team was exceptional. They were very helpful with setting up the site and was very helpful to attendees. Pros The custom look of the event page and workshop spaces. Cons Some of the functionality on the back end wasn’t easy for my team to learn and implement. Reason for choosing EventTitans Pricing, support, and overall look of the product. Review Source Response from EventTitans February 3, 2021 Thanks Simone for your feedback. We are always working on improving the UX. But definetly with 18 solutions in 1 it does require someone to implement more than one event to get more familiar. Your suggestions are always welcome. KD Katherine D. Partner Non-Profit Organization Management Used the software for: 6-12 months ### "Great Customer Support " November 11, 2020 5.0 Excellent experience. Pros This software is very customizable. The customer support it great too. Cons Interface is simple but could be further simplified. Review Source Response from EventTitans November 12, 2020 Thanks Katherine for the review. We enjoy working with you and your team. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.