# FleetUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FleetUp the right GPS Tracking solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183993/FleetUp/reviews --- FleetUp 4.4 (28) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FleetUp Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews NL Nicholes L DriverTransportation/Trucking/Railroad, Self-employedUsed the software for: 6-12 months. “It makes it a little difficult to determine what needs to be erased or what needs to be reassigned.“ September 5, 2023 WL Wilson L HR AssistantTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “Customer service takes a long time to follow up. When you call the main number, people do not answer 50% of the time.“ September 20, 2023 pm paul m PresidentConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “Also, the onboarding did not provide training to the admins.“ August 29, 2023 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Christopher C. PM Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "great service" September 19, 2023 5.0 Pros You have been using this service for over a year will use if the truck or vehicles fleet and we really like it is a great service. Thank you. Cons there nothing wrong with the service our company like the service Alternatives considered [N-sight RMM](https://www.capterra.com/p/163344/N-sight/) Reason for choosing FleetUp You have been using this service for over a year will use if the truck or vehicles fleet and we really like it is a great service. Thank you. Review Source LJ Lesley J. Admin Machinery Used the software for: 2+ years ### "Fleet Up Review " May 10, 2022 5.0 Great experience, loving the software! Pros Customer Service is awesome ( \[SENSITIVE CONTENT\] !!) but the software is great too. Being able to find fleet at anytime has saved us time and $$! Cons In some rural areas the service is not great making the machine unable to track. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing FleetUp Customer service, price, but mainly NO CONTRACT! Review Source Response from FleetUp May 16, 2022 Thank you for giving us a 5-star review about our services and products! We appreciate you, our loyal customers. pM paul M. President Construction Used the software for: 6-12 months ### "Trust but verify" August 29, 2023 3.0 The ability to go back to past days and review the trucks location when there are discrepancies. We trust our techs are where they say they are daily but have had occurrences where we found the work ticket hours did not match the time sheet hours. This has saved us a lot of overcharged service jobs. Pros The ability to go back to past days and review the trucks location when there are discrepancies. We trust our techs are where they say they are daily but have had occurrences where we found the work ticket hours did not match the time sheet hours. This has saved us a lot of overcharged service jobs. Cons The unit is not tamper proof. Zip ties are not a form of tamper proofing. Also, the onboarding did not provide training to the admins. Reason for choosing FleetUp Price and ease of installtion. Review Source AG Andy G. Operation Manager Wholesale Used the software for: 1-2 years ### "Easy to use and integrate for our small fleet of 8-10 vehicles of various sizes." September 13, 2023 5.0 So far (18-months), we've had a good experience with the software and hardware. We had to have the hardware professionally installed, because it was a little harder than it was advertised to install if you are not a mechanic. The customer service had=s been very responsive to questions and concerns. Even sent us a replacement harness when we sold a vehicle and forgot to remove it first. Pros We use this software primarily to keep our drivers running routes efficiently and training new drivers on cleaner, more efficient deliveries. We can review the day's data with the drivers to show them how to improve. Cons My only complaint was the occasional on-board voice talking the drivers whenever it reads them as doing something unusual. But, we were able to turn that off on the experienced drivers. Reason for choosing FleetUp Their software was adaptable to our needs as a small fleet. We are able to use just the functions we need and not get bogged down in unnecessary functions. The staff helped us set up our parameters and turn off the functions we didn't need. And the price was competetive with all the others. Review Source NL Nicholes L. Driver Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great for Small Businesses " September 5, 2023 4.0 Pros What I like most about FleetUp is the fact that I am able to track my driver to give out a proper ETA to my customers for delivery. In our business we have a tendency to sometimes get a little sidetracked with time to the point where we forget a lot of different metrics that needs to be handled. But with FleetUp I am able to monitor what’s going on per truck and still make sure that my drivers don’t feel pressure and maintain in a certain level of performance. Cons My only issue with the Fleet Up account is that it makes it a little difficult to be able to correct certain mistakes. When ever, I have a driver that is operating their vehicle and not actually on duty. It monitors everything in. It makes it a little difficult to determine what needs to be erased or what needs to be reassigned. So overall I would say that my major issue is how functional it is as far as on the administrative side. Reason for choosing FleetUp I chose FleetUp mainly because of the fact that financially it is more economically friendly. I can include the price of lead up into our standard budget and not actually go overboard. Plus they give you the option to be able to add more products at any time for a more reasonable price. Review Source DF Duane F. Operations Manager Construction Used the software for: 1-2 years ### "Platform could be great" September 8, 2023 3.0 Customer service could definitely be better than it is. Every time there’s an issue with a unit not working they want videos to prove you are telling the truth. You would think they would just swap the not working unit for a good one without issue. Pros Being able to track trips, speed, hard driving helps when your crews are working out on the roads daily. Cons Equipment failing and not always working is a big concern now after a year of being in the fleet. Reason for choosing FleetUp Sales person was pretty nice Review Source PT Pam T. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "We do not receive the level of service it was promised." February 26, 2020 1.0 #1 I have called FleetUp customer service to ask for a “PDF” manual for my Drivers. On February 9, 2020 One of my drivers have received a Violation for not having “on board manual” and “ELD Malfunction sheet”. I know we probably received this information when we signed on with your company three years ago, So, I called Fleetup customer service and I asked for this form to be emailed to me. I was told that they DO NOT have this available on PDF besides the training videos on the website. I asked for the “ELD Malfunction sheet” and He said that there is not such a thing . #2 On February 24, 2020 I called FleetUp for another issue about the ELD malfunctioning and not transferring the information thru “webservice” I was told by the Deputy that even though the driver has shown him his “print out” of the previous week the web system shows no information and that is why he had to issue a Violation. I was told by SAVOY that They were not aware they need to keep all that information as part of their report and that they show no issues on their end. I have emailed her a copy of the ticket as well as a copy of the report and I was told she mentioned this to their technical support and they will get back with me meanwhile there is no respond on this issue. Pros When I signed on with the company, I understood that ELD law just came out and they were listed under the DOT company preferably providers. Cons The Software looses and malfunctions a lot and there is almost no way to fix the issues because nothing is editable. I called Customer Service and they have no record of my concerns or issues. Poor Feedback and customer support. Review Source GM Greg M. Service Manager/ Operations Manager Consumer Services Used the software for: 1-2 years ### "The overseer " May 20, 2022 5.0 Keeping track of the techs, knowing where they are and where they have been. Pros Advanced map, trip. I like the satellite feature and the live traffic feature Cons So far I haven't found any problems with the software and how it works. Review Source Response from FleetUp May 26, 2022 Thank you for taking the time to write a 5-star review. We are happy to serve your fleet operations with our products. HK Hercules K. PRESIDENT OF PURCHASING Construction Used the software for: 6-12 months ### "fleet up rating" September 8, 2023 5.0 Great experience and easy to use! Pros Access anywhere and real time review, also reviewing routes on daily routines ! Cons Not quick enough but accurate and service if needed is available right away. Reason for choosing FleetUp Service and Accommodation! Review Source Leslieann G. Safety Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Middle of the road ELD" April 5, 2019 3.0 Pros It's very simple interface and you can see where trucks are. Cons Extremely hard to get IFTA reports out of it and to fix any logs or see how logs are doing. Hard to see violations and hours of service. Review Source RST R Steven T. VP/GM Business Supplies and Equipment Used the software for: 2+ years ### "Easy deployment" May 10, 2022 5.0 Great. Ease f implementation to get us started and the great assistance from FleetUp to educate and deploy to our national fleet. Pros Fleetup allowed fast and disciplined daily vehicle inspections in addition to the GPS and tracking tools. We wanted one tool to manage all aspects of our fleet management program. Cons Ability to easily integrate into our field service and distribution management system Review Source Response from FleetUp May 16, 2022 Thanks for giving our company a 5-star rating. It is truly appreciated! CL Carrie L. Office Manager Construction Used the software for: 1-2 years ### "GREAT TRACKER" March 19, 2026 5.0 Pros VERY RELIABLE. NEVER HAD AN ISSUE WITH ANY EQUIPMENT. WOULD RECOMMEND FOR BUSINESS AND PERSONAL USE. EASY ONLINE USE Cons HAVE TO CHARGE THE TRACKERS. EAPECIALLY MORE WHEN COLD. WE ARE IN MICHIGAN SO WE HAD TO CHARGE FREQUENTLY Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing FleetUp Better service Review Source WH Willie H. Owner operator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Pure garbage" April 9, 2022 1.0 These people are just out to make a quick buck in the trucking industry beware please stay away Pros As the title reads this is pure garbage!! 24/7 support is a lie more like no support this device goes out all the time is a \[SENSITIVE CONTENT\]operator making me subject to tickets and fines luckily I keep everything else up to par and don't get pulled in whenever I try to contact these people I hardly ever get through if I so happen to get through after waiting hours on hold they'll tell you they're going to review and try to fix the problem which takes days beware please stay away... Cons The reps work from home I know this because I heard a dog in the background and also a child when I called another time beware please stay away Reason for choosing FleetUp I chose this option because they were a little cheaper then keep trucking but boy was I wrong Review Source Response from FleetUp April 21, 2022 We apologize for any confusion. As discussed on the phone, we value your business. We are happy to hear about the recent positive experience with our support staff and success managers. We continue to work and serve you better WL Wilson L. HR Assistant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Everything is good except Customer Service" September 20, 2023 5.0 Everything is good except Customer Service Pros Product is comparatively affordable and good quality for the price Cons Customer service takes a long time to follow up. When you call the main number, people do not answer 50% of the time. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Review Source AC Anthony C. CEO Construction Used the software for: 1-2 years ### "Quick Review" September 27, 2023 5.0 Great Pros Tracking & Geofencing works as we require and does what we need Cons Nothing, it works great. no issues and no problems so far Review Source SB Stinberg B. Ceo Transportation/Trucking/Railroad Used the software for: 1-2 years ### "CRE Movers" November 10, 2022 5.0 Pros I use the fleet gps to track my truck every where it go Cons I like the fleet gps because where ever my workers go with the truck it help me track the truck Review Source Response from FleetUp November 16, 2022 Thank you for taking the time to provide us feeback and for giving us your 5-star review! We appreciate hearing from you. DL Dana L. Assistant to the Recorder Government Administration Used the software for: I used a free trial ### "Onboarding with FleetUp!" May 10, 2022 5.0 This has been a tremendous experience. Pros The interface with customer service and their ability to understand our needs was paramount to the purchasing process. Cons Still working out all the software set up. Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing FleetUp Communication with the team and the need for a GPS Lock combination. Review Source Response from FleetUp May 16, 2022 Thank you for the 5-stars! We appreciate your continued business, and writing us about your positive experience. EW Emily W. Operations Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Happy we made the switch!" November 14, 2022 5.0 Customer service has been great. Appreciate that they call regularly to check in and see if we need anything. Pros Accurate reporting with quicker updates than other programs. Cons Trip review is not up to the standard of other products. Sometimes we have to look at past trips to determine things and it is not as easy on FleetUp as it was on other programs. Review Source Response from FleetUp November 16, 2022 Thank you for taking the time to provide us feeback and for giving us your 5-star review! We appreciate hearing from you. JJ James J. Operations Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Easy to use and set up" May 10, 2022 5.0 Customer service very helpful Pros Very easy to use! Love the up to the minute tracking Cons Changing over from old trackers to updated could be a bit easier Review Source Response from FleetUp May 16, 2022 We appreciate you taking the time write a review about our products and services! We look forward to continuing to serve you. MD Melanie D. Assistant Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great product!" June 22, 2022 5.0 It has been an amazing experience Pros The real time reporting system And geofencing. Cons Not very comfortable with the reports system and still Need help walking through it Reason for choosing FleetUp It was a quality product! Review Source Response from FleetUp June 23, 2022 Thank you for taking the time to give us your 5-star review! We appreciate hearing from you. VP Vernon P. Transportation Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Fleet Tracking " May 10, 2022 5.0 I’m keeping track of my fleet at all times. Pros It’s easy to use and very reliable. Download the app and it works perfectly fine. Cons The model that you had to plug in. I went wireless problem solved. Review Source Response from FleetUp June 30, 2022 Thank you for taking the time to give us a 5-star review! We appreciate your business. TF Travis F. Logistics Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Fleetup review" August 29, 2023 5.0 Pros I like the tracking and the live feed view. Cons Need a feature where I can talk directly to the driver. Review Source CB Christopher B. CO-OWNER Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "great value" May 10, 2022 5.0 Pros I have had Fleet up for about 6 months and it has been wonderful since unfortunately we deal with bothersome brokers Cons Time is not on the app and that is crucial in the trucking industry Review Source Response from FleetUp May 16, 2022 FleetUp is pleased to provide products and services that help your operations! Thank you for the positive feedback MC Matthew C. Fleet Manager Utilities Used the software for: 1-2 years ### "Great gps services and top notch customer service " November 9, 2022 5.0 Great product and great customer service , very happy customer Pros Being able to locate and track our machinery is a huge time saver and makes us way more efficient Cons There software has always been reliable Review Source Response from FleetUp November 16, 2022 Thank you for taking the time to provide us feeback and for giving us your 5-star review! We appreciate hearing from you. JK Jimmy K. Fleet Manager Automotive Used the software for: 6-12 months ### "Hidden Jam in the telematics industry" April 9, 2019 5.0 FleetUp is a hidden jam in the telematics industry. After experiencing their pilot program, I became their royal customer. Pros FleetUp's platform is very intuitive and really an all in one platform. Also, Their customer success team is really responsive. Cons Their Application needs a little bit of work but nothing too serious. 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