---
title: "ZugaCloud Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ZugaCloud Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more."
source_url: "https://www.capterra.com/p/184011/ZugaCloud/"
page_type: "product"
language: "en"
---

# 

 ZugaCloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ZugaCloud

## What is ZugaCloud?

ZugaCloud is a Mexican ERP solution aimed at the hospitality industry needs. It is developed by Grupo Zugatech S.A de C.V. It integrates all hotel components within one system. This solution counts with more than 1,500 clients in Mexico, Central America and South America. It provides real-time information and insights for decision making.

## What is ZugaCloud used for?

[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ZugaCloud

0.0

VS.

[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (6,068)

Value For Money

0.0 (0)

Value For Money

4.3 (4,685)

Customer Service

0.0 (0)

Customer Service

4.4 (4,478)

## ZugaCloud alternatives

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## FAQs about ZugaCloud

Overview

### What company size and specific industries is ZugaCloud built for?

ZugaCloud is designed for hospitality businesses in Mexico, including international hotel chains, franchises, and independent properties. It suits organizations of different sizes within the hotel sector, from single-location properties to larger multi-site operations that need support for hotel management needs.

Features and Usability

### What are the key features of ZugaCloud?

ZugaCloud offers API access and hotel operations features including reservations management, online booking, front desk management, room booking, and multi-property support. It also includes accounting, billing and invoicing, reporting and analytics, revenue management, housekeeping management, inventory tracking, payroll management, and point of sale (POS).

Integrations

### Which third-party tools and platforms does ZugaCloud integrate with?

ZugaCloud integrates with Como Sense.

Getting Started and Support

### What training and onboarding options does ZugaCloud offer?

ZugaCloud provides in-person training, webinars, and documentation to help teams get started. In-person training supports direct instruction, webinars offer live online guidance, and documentation gives written reference material for setup steps, product details, and later review.

Getting Started and Support

### What customer support options does ZugaCloud offer?

ZugaCloud provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. These channels give users multiple ways to reach support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience.

## Features

AI summary

Based on 2,559 Enterprise Resource Planning reviews

Capterra data shows that buyers of Enterprise Resource Planning software rank the following features as their top priorities:

-   **Order Management** (**46%** of reviewers rated this feature as critical)
-   **Accounting** (**54%**)
-   **Billing & Invoicing** (**54%**)

ZugaCloud supports all three features that reviewers rate most important: **Order Management**, **Accounting**, and **Billing & Invoicing**. Together, these capabilities help businesses manage orders accurately, keep financial records up to date, and handle invoicing with fewer delays, allowing teams to run core operations with better control and visibility.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

API

Application programming interface that allows for integration with other systems/databases

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Booking Management

Create, update, and manage bookings, itineraries, and reservations

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

ZugaCloud 29 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- API: Application programming interface that allows for integration with other systems/databases
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Extended Stay: Long term accommodation for guests
- Forecasting: Form predictions based on past and present data/trends
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- Housekeeping: Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings.
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities
- Warehouse Management: Manage and track operations and inventory within warehouses

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## Pricing

### Starting price

Free trial not available

## Integrations

[

Como Sense](https://www.capterra.com/p/165987/Como-Sense/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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