# ZugaCloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ZugaCloud Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more.

Source: https://www.capterra.com/p/184011/ZugaCloud/alternatives

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# 

 ZugaCloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ZugaCloud

## What is ZugaCloud?

ZugaCloud is a Mexican ERP solution aimed at the hospitality industry needs. It is developed by Grupo Zugatech S.A de C.V. It integrates all hotel components within one system. This solution counts with more than 1,500 clients in Mexico, Central America and South America. It provides real-time information and insights for decision making.

## What is ZugaCloud used for?

[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ZugaCloud

0.0

VS.

[4.8 (1,575)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (1,575)

Value For Money

0.0 (0)

Value For Money

4.6 (1,502)

Customer Service

0.0 (0)

Customer Service

4.7 (1,543)

## ZugaCloud alternatives

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (476)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (1,309)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about ZugaCloud

Overview

### What company size and specific industries is ZugaCloud built for?

ZugaCloud is designed for hospitality businesses in Mexico, including international hotel chains, franchise groups, and independent properties. It fits organizations of different sizes within the hotel sector, from larger multi-property operators to smaller standalone hotels seeking software for day-to-day management.

Features and Usability

### What are the key features of ZugaCloud?

ZugaCloud offers API access plus hotel operations features such as reservations management, online booking, room booking, front desk management, housekeeping management, and multi-property support. It also includes accounting, billing and invoicing, payroll management, CRM, inventory tracking, reporting and analytics, point of sale (POS), and revenue management.

Integrations

### Which third-party tools and platforms does ZugaCloud integrate with?

ZugaCloud integrates with Como Sense.

Getting Started and Support

### What training and onboarding options does ZugaCloud offer?

ZugaCloud provides in-person training, webinars, and documentation to help teams get started. In-person training supports guided instruction, webinars offer live online learning sessions, and documentation gives written reference material for self-paced review and ongoing use.

Getting Started and Support

### What customer support options does ZugaCloud offer?

ZugaCloud provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Support experiences are not described in reviewer feedback here, so no user sentiment about response times, helpfulness, or frustrations can be confirmed from the available data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

API

Application programming interface that allows for integration with other systems/databases

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Booking Management

Create, update, and manage bookings, itineraries, and reservations

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

ZugaCloud 26 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track products that are for sale at a reduced price or part of coupon promotions

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Form predictions based on past and present data/trends

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Automates core HR functions such as talent management, employee evaluation and learning management

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage, maintain and track the performance of assets and equipment

More than one location

Book meetings and appointments through a website or digital platform

Manage and track customer orders for goods, investments, or any other purchases

Accept and process customer payments for products or services using hardware and software

Create, send, and track purchase orders and their statuses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Manage operations/processes associated with spas and other hotel activities

Manage and track operations and inventory within warehouses

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## Pricing

### Starting price

Free trial not available

## Integrations

[

Como Sense](https://www.capterra.com/p/165987/Como-Sense/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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