# iRostrum Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iRostrum the right Auction solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184014/iRostrum/reviews --- iRostrum 4.7 (21) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Reviews of iRostrum Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews PT Paolo T Managing Director and Group CFOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform’s stability, transparent and upfront pricing with no hidden costs, and their ability to deliver tailored solutions for our unique needs were all exemplary.“ January 28, 2025 Katie N Managing DirectorFine Art, 2 - 10 employeesUsed the software for: 6-12 months. “The public facing 'front end' appears slick and easy for clients to use and understand and our staff have found the 'back end' process of uploading the lots simple and straightforward.“ March 31, 2026 MB Matt B ManagerWholesale, 2 - 10 employeesUsed the software for: Less than 6 months. “Highly recommended for any small or large auction company looking for an all-in-one user and budget friendly package.“ March 23, 2026 RF Robert F TrusteeArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “Friendly customer service who not only explain features but help incorporate any special requirements we have.“ July 18, 2022 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katie N. Managing Director Fine Art Used the software for: 6-12 months ### "Efficient and practical auction software and great customer support" March 31, 2026 5.0 We have been incredibly well supported by the IRostrum team throughout the process and they continue to offer support with each auction, should we need it. They have been very quick to respond to queries and provide solutions. Really excellent customer support. Pros We have been successfully using the IRostrum software for six months now and have found it extremely user friendly, practical and straightforward. We have had success with our auctions which have run seamlessly. The public facing 'front end' appears slick and easy for clients to use and understand and our staff have found the 'back end' process of uploading the lots simple and straightforward. Cons There have been a few areas which did not immediately align with our practices, for example, sequential invoice numbering but the IRostrum team were happy and reactive to working with us to find a system that worked for us. Alternatives considered [Auction Marketer](https://www.capterra.com/p/168874/Auction-Marketer/) Reason for choosing iRostrum Best support and most cost effective plus immediate response to our enquiry Review Source IB Irene B. Senior Director Management Consulting Used the software for: Less than 6 months ### "Charity auction" October 3, 2024 4.0 We needed a user-friendly solution for running a charity auction for our employees before moving offices. iRostrum was a great option as it was easy to setup and use, but also because the support team was by our side in every step of the process. Pros It was very easy to set up and user friendly for the people bidding. Also, we could tailor it to our needs and our branding. Cons Some functionalities were not available yet, like the exports to excel. It would also be desirable to be able to export the whole history of each of the auctions. Alternatives considered [Auctria](https://www.capterra.com/p/112910/Auctria/) Reason for choosing iRostrum Auctria seemed more difficult to setup and the support team were not as helpful as iRostrum's. Review Source AB Andrea B. Gallerist Arts and Crafts Used the software for: Less than 6 months ### "Excellent softweare for online auctions, adaptability for other languages can be improved " July 18, 2022 3.0 Pros fast and efficient customer service. Ease of use for administrators and users Cons limited customisation possibilities for other languages and regulations of other countries Review Source Response from iRostrum October 3, 2022 Dear Andrea Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that you and your team found the iRostrum system easy to use and that our customer success team were able to support you well. I appreciate your comments on there being some customisation limitations for multi-lingual and international regulations. Customisation requirements are generally reviewed on a case by case basis to ensure the system remains as streamlined for as broad a use case as possible. We have logged a review of the multi-lingual feature in our backlog and look forward to discussing your thoughts on this in more detail so that we can fully understand your experience to help inform our review. MB Matt B. Manager Wholesale Used the software for: Less than 6 months ### "Outstanding Auction Software" March 23, 2026 5.0 Pretty much seamless from onboarding to loading our first auction. For as complicated and intricate as auctions can be, iRostrum makes the entire process a piece of cake which anyone could pick practically without any prior knowledge. I was able to load and run our first auction after a half hour onboarding and I could honestly have done it without any prior instruction. That’s how user friendly their platform is. Highly recommended for any small or large auction company looking for an all-in-one user and budget friendly package. Pros Superb customer support from the iRostrum team. Always quick to help and solve issues when they arrive. The bidding process is streamlined and user friendly. The back office is super easy to use and saves a ton of time post auction when it comes to invoicing. Literally invoice hundreds of buyers with the click of a button. Cons There are a few back office navigational things that could be streamlined and it would be nice to have a bit more control over the design of the lot page such as changing the colour of the “current bid” text when a lot is in a selling state. It would also be good to have some more information around auction information while it is running such as a running total of lots that are selling prior to the auction going live. Review Source Response from iRostrum March 31, 2026 Matt, thank you for taking the time to share this! Getting your first auction live that quickly and being able to run it with minimal guidance is exactly what we’re aiming for. Auctions are complex by nature, so if the platform feels straightforward to use, it means we’re doing the right thing. It’s also great to hear the back-office side is saving you time, particularly invoicing at scale. That’s often where a lot of the operational pressure sits. We really appreciate your comments on the support team, being quick and helpful when things come up is something we do take seriously. And thank you for the feedback on navigation and live auction visibility. That kind of practical input is really useful as we continue improving the operator experience. Great to have you up and running, and we really appreciate the recommendation! OV Oskars V. Director of IT department Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Online Auction Platform" November 3, 2025 5.0 Pros 💡 Transforming auctions with innovation and heart! I want to give a huge shoutout to the team at iRostrum Online Auctions for the exceptional Online Auction solution they implemented for LDZ CARGO. Special thanks to \[sensitive content hidden\] — your intelligence, adaptability, and customer-first mindset made the entire process seamless. From configuration tweaks to thoughtful implementation, you truly went the extra mile. After running multiple successful auctions, I can confidently say the solution is stable, intuitive, and embraced by everyone involved. Change management was effortless thanks to your approach and attitude. Highly recommend iRostrum Online Auctions to anyone seeking a reliable, user-friendly auction platform backed by a brilliant team. #DigitalTransformation #OnlineAuctions #TechThatWorks Review Source PT Paolo T. Managing Director and Group CFO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Exceptional Service and Reliability: A Seamless Online Auction Experience with iRostrum" January 28, 2025 5.0 Our overall experience with iRostrum far exceeded expectations. The platform’s stability, transparent and upfront pricing with no hidden costs, and their ability to deliver tailored solutions for our unique needs were all exemplary. Their exceptional service was even recognized and praised by our legal team. We would highly recommend iRostrum for anyone seeking a reliable and professional online auction platform. Pros The assistance provided by iRostrum during both the setup phase of the bidding page and the auction itself was exceptional. Despite the time zone difference (we are a company listed in Australia), their team offered 24/7 immediate and highly professional responses to all our queries. Their flexibility in accommodating the required personalizations for our sale was remarkable, and the platform remained stable throughout the two-day auction. Cons The only potential challenge was the time zone difference due to our location in Australia, but this was effectively mitigated by iRostrum’s around-the-clock support, making it a non-issue in practice. Review Source BB Bram B. Business Development Computer Networking Used the software for: 6-12 months ### "Excellent cooperation" April 23, 2025 5.0 Stable and reliable partner. Excellent cooperation. Fast response time, and always open for opportunities/feedback. Pros We are very satisfied with the collaboration. There is active input on optimizing the website’s setup, and the bulk upload of auctions runs efficiently. The website is continuously developed with a focus on user-friendliness. The back-end portal is clear and uploading auctions is straightforward. Additionally, support requests are handled promptly and effectively. Cons In the past 8 months, I have not had any negative experiences with iRostrum. The only minor drawback is that the CSV files downloaded can only be read with the UK version of Excel, while we use EU versions here. Review Source PFO Pei Fern O. General Manager - Finance Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "First time using the platform" March 20, 2025 5.0 The platform is easy to use and timely in processing the bids. Pros The support we received before and after the auction. Cons As it is my first time to use an auction platform, i do not feel there were any cons in using iRostrum. Review Source CK Claude K. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Great experiance" April 14, 2025 5.0 Can just recommend iRostrum, easy to use, perfect service, some possibilities to change standard stettings like Auction steps, and possibility to use personal mail to byer, after the auction iwas closed Pros Site easy to set up. Perfect support, extremely fast reaction even on Week-End. Front up training session before signing up a contract Cons Upload CVS files, had issues with XLSX saved as CVS file, but using Google Sheets it works perfect. Worldwide the same comma standard Review Source LJ Lisa J. Operations Director Retail Used the software for: Less than 6 months ### "An excellent experience from the start." July 12, 2024 5.0 Fantastic, we as a company are so pleased with the whole experience, more importantly so are our customers, old and new. The support we received from Marijke and her team was exceptional, the passion for great customer service and for the product shows through at every turn. Pros iRostrum was an absolutely find. We have used auction houses for years and knew that we wanted to do something different, holding our own timed auction is a game changer. iRostrum was such a straight forward platform to learn and host on. What should have been daunting was so straightforward and we were able to start and complete our first auction of 158 pieces within 4 weeks. Brilliant ! Cons Literally the only thing that I would change or that I struggled with a little was the getting the layout for the invoice right. Positioning my logo and going over to 2 pages threw things out a bit. I would spend more time on it next time. Review Source Response from iRostrum August 6, 2024 Hi Lisa Thank you so much for your positive review, it's been a real pleasure working with you and seeing your hard work translate into such a successful first auction! We look forward to the next one! Kind regards, Marijke FR Frances R. Specialist | Head of Sale Fine Art Used the software for: 2+ years ### "iRostrum has been the key to the success of our business " August 12, 2022 5.0 Working with the iRostrum system is key to the success of Maak and how the team operates. It eliminates the time consumed with processing bids, gives transparency and autonomy to bidders and gives us the vital data we need in order to grow. Pros Being able to run an auction from any location with a small team is the key to the success of our business. Bids can be placed by clients from anywhere in the world and our clients feel in control giving them the confidence to bid. Having the transparency of bidding enables us to use the valuable data to grow and build relations. Cons There are very few cons but if I had to give one, it would be the search functionality for clients is perhaps not a simple as others Review Source Response from iRostrum October 3, 2022 Dear Frances Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that iRostrum has become such a key to the success of your business. I appreciate your comments that the search functionality for clients could be better. Feedback like this is important so that we can continue to reinvest and refine the system. We have flagged this as an area to review so that we can make improvements and will be making a release in the coming weeks. SE Shane E. Human right campaigner Civic & Social Organization Used the software for: I used a free trial ### "A regular acquirer and ocasional vendor who values the reliability of the MAAK iRostrum platform." November 3, 2022 5.0 iRostrum is great but MAAK are even more impressive, especially as you have established a Foundation to support the under-researched ceramics field, and begun a programme of live in-person panel events. I wen’t to the )’Driscoll one and am hugely anticipating the \[SENSITIVE CONTENT\] one. Thank you. That these are free is also awesome for people on low incomes (of which there are alas far too many nowadays). Pros Efficient, transparent, reliable, and most of all very user friendly.I really appreciate the multiple images of each work.I also appreciate the provenance and exhibited fields which add detail to the genealogy of works, where known. Cons I am really struggling to answer this, as I have never had a problem with the software. Review Source Response from iRostrum November 11, 2022 Dear Shane Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that you've had such a positive experience as a bidder on the iRostrum auction platform and that you have found it to be efficient, transparent and reliable. iRostrum's low fixed pricing structure means that our auction partners are able to allow their bidders to participate in their auctions with no additional premium for online bidding which is an important consideration for many people. FR Fran R. Valuer Arts and Crafts Used the software for: 2+ years ### "Great Bidding Platform" November 2, 2022 5.0 Great bidding platform giving you control as a bidding with a clear and easy to use bidders profile Pros Clear, autonomous and easy to use. Highly recommend for both bidding real time and leaving absentee bids. Cons Uploading your ID directly to your profile perhaps, but actually sending it directly to the company via secure channels is peace of mind Review Source Response from iRostrum November 11, 2022 Dear Fran Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that you've had such a positive experience as a bidder on the iRostrum auction platform and that you've found it to be clear and easy to use. HW Hannah W. Office Managers Arts and Crafts Used the software for: 2+ years ### "Review of Irostrum for Maak Contemporary Ceramics" July 18, 2022 5.0 I would recomend Irostrum, it has everything i need to use on a daily basis, it's a great way to keep all our auction and client information linked together through out the whole auction process. It's the best auction software I have used. Pros Irostrum Is clear and easy to use and I find it very intuitive to navigate round. Cons Sometimes the search function doesn't immediately find what i'm looking for, it would be nice if this was a bit smoother at times. Review Source Response from iRostrum October 3, 2022 Dear Hannah Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that you've found iRostrum so simple and intuitive to use. I appreciate your comments that the search functionality could be better. Feedback like this is important so that we can continue to reinvest and refine the system. We have flagged this as an area to review so that we can make improvements and will be making a release in the coming weeks. AT Ashley T. Reader Performing Arts Used the software for: 2+ years ### "Good functions" November 3, 2022 4.0 Pros Easy to use and with some good features that make buying and selling straightforward and fair. Cons Some reliability issues at times. On the day of the auction sometimes the site has not worked or there have been difficulties registering if the password has been forgotten. Review Source Response from iRostrum November 11, 2022 Dear Ashley Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that you've had a positive experience as a bidder on the iRostrum auction platform and that you have found it to be straightforward. Our system performance is extremely important to us and we are continually monitoring and optimising it to ensure our clients get the best experience for their bidders. The specific auction you are referring to experienced 1-2 minutes of slowness due to an unprecedented volume of bidders on a specific lot. We pro-activity spotted and resolved the scaling issue and have taken further preventative measures to reduce the likelihood of this occurring again. Sale activity & results were not affected. We have also recently released a redesign of the client registration pages so when people forget their passwords it should be even simpler to reset this and access your account. FM Fleur M. Junior Cataloguer Arts and Crafts Used the software for: 6-12 months ### "iRostrum review - administrator user" July 15, 2022 5.0 Pros Client, lot, auction, bidding and invoicing details all on one platform and integrated to move seamlessly between them. Easily able to sort and export data. Cons Client search functionality and search suggestions could be improved Review Source Response from iRostrum October 3, 2022 Dear Fleur Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that your finding the integration between all areas of the iRostrum system for clients, lots, auctions, bidding and invoicing give you a seamless experience. I appreciate your comments that the search functionality for clients could be better. Feedback like this is important so that we can continue to reinvest and refine the system. We have flagged this as an area to review so that we can make improvements and will be making a release in the coming weeks. RF Robert F. Trustee Arts and Crafts Used the software for: 2+ years ### "Great auction platform thats easy to use" July 18, 2022 5.0 Excellent. Stable platform that looks good and can deal with a lot of traffic. Friendly customer service who not only explain features but help incorporate any special requirements we have. Pros The front end looks great, letting our customers browse our auctions easily. The products can be displayed clearly with as much information as you want and the bidding process is straight forward. Make it clear and easy for the customer and you get bids! Cons We have multiple viewing venues and you cannot list them all. Easily solved with a link to our Events Page. Review Source Response from iRostrum October 3, 2022 Dear Robert Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that you rate the presentation of the auction lots so highly and that your clients find the bidding process easy. I appreciate your comments that it would be beneficial to be able to list multiple viewing venues for an auction. Feedback like this is important so that we can continue to reinvest and refine the system. It's a valid consideration so we'll add this to the feature backlog so that we can look to add this as a feature in the future. SW Sara W. Trustee Fund-Raising Used the software for: 2+ years ### " Online Auction " July 18, 2022 5.0 We've been using iRostrum since 2017 and have found it to be excellent for our needs. We've always found the team to be very supportive and helpful - they are keen to take on feedback so they can develop features/functionality. Pros Above all, it's user friendly and it makes the bidding process very straightforward & easy for our clients. Cons We've spoken to iRostrum about the potential to add in shipping costs to the Invoices - this would help us enormously. Review Source Response from iRostrum October 3, 2022 Dear Sara Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that you've found the system so user friendly and that your clients find bidding in your auctions is very straightforward. I appreciate your comments about introducing the ability to add shipping charges to invoices and am pleased to report that a recent release has included this new feature so that you can manually add any additional charges you might need to an invoice so hopefully you'll find this works well for you. jR james R. director Arts and Crafts Used the software for: 2+ years ### "using irostrum for MAAK" November 2, 2022 4.0 Pros its seems a generally useful and easy to use system Cons i seem to remember that in the past the time elapsed for a sale counted down automatically without refreshing the page, that doesn't seem to happen now Review Source Response from iRostrum November 11, 2022 Dear James Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that you've had a positive experience as a bidder on the iRostrum auction platform and that you have found it easy to use. Regarding your comments on the automatic countdown, you'll find that in our timed auctions the individual lot pages where the bids are placed all count down live with no need to refresh - this hasn't changed - so hopefully you'll have a chance to see this in a next auction. JS James S. Mr Arts and Crafts Used the software for: 2+ years ### "Maak Auctions" November 2, 2022 5.0 Pros Ease of use. Works efficiently. I particularly like the timed feature. Cons No issues to report regarding the software. Review Source Response from iRostrum November 11, 2022 Dear James Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that you've had such a positive experience as a bidder on the iRostrum auction platform and that you find the system easy and efficient to use. DG Dmitry G. Managing Director Financial Services Used the software for: 2+ years ### "Bidding Platform " November 3, 2022 4.0 Pros Ease of placing bids, relatively good update feature Cons I have been happy with bidding features of the platform Review Source Response from iRostrum November 11, 2022 Dear Dmitry Thank you for taking the time to review the iRostrum auction platform. We're delighted to hear that you've had such a positive experience as a bidder on the iRostrum auction platform and that you have found placing bids to be easy. My Profile allows you to view all of your bidding activity, both active and historic, so it's great that you find this works well for keeping you updated on your bids. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.