--- title: "iRostrum Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is iRostrum the right Auction solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/184014/iRostrum/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- iRostrum 4.8 (27) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of iRostrum Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews PT Paolo T Managing Director and Group CFOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform’s stability, transparent and upfront pricing with no hidden costs, and their ability to deliver tailored solutions for our unique needs were all exemplary.“ January 28, 2025 Katie N Managing DirectorFine Art, 2 - 10 employeesUsed the software for: 6-12 months. “The public facing 'front end' appears slick and easy for clients to use and understand and our staff have found the 'back end' process of uploading the lots simple and straightforward.“ March 31, 2026 MB Matt B ManagerWholesale, 2 - 10 employeesUsed the software for: Less than 6 months. “Highly recommended for any small or large auction company looking for an all-in-one user and budget friendly package.“ March 23, 2026 RF Robert F TrusteeArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “Friendly customer service who not only explain features but help incorporate any special requirements we have.“ July 18, 2022 ## Showing most helpful reviews Showing 1-25 of 27 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Auction Coordinator Used the software for: Less than 1 year ### "10/10 for Customer Support" June 24, 2026 5.0 Really positive, its an easy to use platform that has everything you need and the team is very helpful. Pros The customer support is excellent. Everyone I've worked with thus far has been very quick to respond and has help resolve issues completely, explain answers thoroughly, and act fast on requests for help with changes needed etc. They are also friendly and easy to communicate with. Marijke in particular has been 10/10! Cons I've not yet come upon any true issues with the platform. One thing I'd say that would be useful is if there was a way to automatically alphabetise the producers so we don't have to do it manually when adding new ones in, but it's not a huge inconvenience. Review Source R Reviewer Operations Used the software for: Less than 1 year ### "iRostrum review" June 10, 2026 5.0 Pros The customer support is exceptional, very responsive and quick. Suggestions always taken on board. The platform is straightforward to use, the auto-invoicing option is particularly useful. Cons No major issues encountered, a few minor refinements to the portal and search could be useful but overall our experience was very positive. Review Source R Reviewer Director Used the software for: 1-3 years ### "Great Experience" June 8, 2026 5.0 Working with the iRostrum team has been excellent - responsive, collaborative, and proactive, consistently delivering solutions and support. Pros I really like iRostrum for seamless auctions, intuitive design, reliability, and strong bidder engagements Cons No major concerns to note - while there may be minor areas for future enhancement, they haven’t impacted my experience. Review Source R Reviewer Partner Used the software for: 1-3 years ### "Awesome people!" May 26, 2026 5.0 \[sensitive content hidden\] and the whole team at iRostrum have been delightful to work with! They’re competent, responsive and very friendly. 10/10 Pros We’ve been working with iRostrum for over a year now and are extremely pleased with everything. \[sensitive content hidden\] have been very helpful with every question we’ve asked. I highly recommend them to anybody that wants to start an auction business. Cons That I didn’t find them sooner. Truly they’ve been delightful to work with and I don’t have any cons. Review Source R Reviewer Auction Manager Used the software for: Less than 1 year ### "iRostrum is great to work with!" May 25, 2026 5.0 The overall experience was pleasant. Everyone at iRostrum wanted us to succeed and we felt supported. The product looked great and the auction ran incredibly well. Pros Customer Support -iRostrum's support team stayed engaged with us as we launched our first auction, whenever there was a hiccup (and there were) they were quick to help resolve. Value for Money - The fee structure at iRostrum works well with our business model. We were able to present a well design platform that meshed our branding well without having the pay for many extras we did not need. Bidding Process - With iRostrum the pre-bidding and live bidding process was incredibly smooth, it provided us with more data than many competitors and gave us insight into bidder behavior. Cons Since it was our first auction with iRostrum there were some growing pains while getting set up. Sometimes the route to get were we wanted to go would take a while but we always got there. In the live bidding environment, since the bids are 'auto accept' rather than 'click to accept' and there is not currently a button to push the iRostrum bidder out if someone on a different platform got there first, there were a few challenging lots to execute. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Hamilton Bros LTD" May 8, 2026 5.0 Fantastic, would recommended to anyone, the team are amazing and we have had great customer feedback from using there product. Pros The team are super helpful and very supportive when trying to set up your auction business. The software runs smoothly and is easy to operate. Cons There is a few small bugs we have found during use and the amazing team have resolved these quickly. Review Source R Reviewer Managing Director Used the software for: Less than 1 year ### "Efficient and practical auction software and great customer support" April 1, 2026 5.0 We have been incredibly well supported by the IRostrum team throughout the process and they continue to offer support with each auction, should we need it. They have been very quick to respond to queries and provide solutions. Really excellent customer support. Pros We have been successfully using the IRostrum software for six months now and have found it extremely user friendly, practical and straightforward. We have had success with our auctions which have run seamlessly. The public facing 'front end' appears slick and easy for clients to use and understand and our staff have found the 'back end' process of uploading the lots simple and straightforward. Cons There have been a few areas which did not immediately align with our practices, for example, sequential invoice numbering but the IRostrum team were happy and reactive to working with us to find a system that worked for us. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Outstanding Auction Software" March 24, 2026 5.0 Pretty much seamless from onboarding to loading our first auction. For as complicated and intricate as auctions can be, iRostrum makes the entire process a piece of cake which anyone could pick practically without any prior knowledge. I was able to load and run our first auction after a half hour onboarding and I could honestly have done it without any prior instruction. That’s how user friendly their platform is. Highly recommended for any small or large auction company looking for an all-in-one user and budget friendly package. Pros Superb customer support from the iRostrum team. Always quick to help and solve issues when they arrive. The bidding process is streamlined and user friendly. The back office is super easy to use and saves a ton of time post auction when it comes to invoicing. Literally invoice hundreds of buyers with the click of a button. Cons There are a few back office navigational things that could be streamlined and it would be nice to have a bit more control over the design of the lot page such as changing the colour of the “current bid” text when a lot is in a selling state. It would also be good to have some more information around auction information while it is running such as a running total of lots that are selling prior to the auction going live. Review Source R Reviewer Director of IT department Used the software for: Less than 1 year ### "Online Auction Platform" December 29, 2025 5.0 Pros 💡 Transforming auctions with innovation and heart! I want to give a huge shoutout to the team at iRostrum Online Auctions for the exceptional Online Auction solution they implemented for LDZ CARGO. Special thanks to \[sensitive content hidden\] — your intelligence, adaptability, and customer-first mindset made the entire process seamless. From configuration tweaks to thoughtful implementation, you truly went the extra mile. After running multiple successful auctions, I can confidently say the solution is stable, intuitive, and embraced by everyone involved. Change management was effortless thanks to your approach and attitude. Highly recommend iRostrum Online Auctions to anyone seeking a reliable, user-friendly auction platform backed by a brilliant team. #DigitalTransformation #OnlineAuctions #TechThatWorks Review Source R Reviewer Gallerist Used the software for: Less than 1 year ### "Excellent softweare for online auctions, adaptability for other languages can be improved " July 19, 2022 3.0 Pros fast and efficient customer service. Ease of use for administrators and users Cons limited customisation possibilities for other languages and regulations of other countries Review Source R Reviewer Senior Director Used the software for: Less than 1 year ### "Charity auction" October 9, 2024 4.0 We needed a user-friendly solution for running a charity auction for our employees before moving offices. iRostrum was a great option as it was easy to setup and use, but also because the support team was by our side in every step of the process. Pros It was very easy to set up and user friendly for the people bidding. Also, we could tailor it to our needs and our branding. Cons Some functionalities were not available yet, like the exports to excel. It would also be desirable to be able to export the whole history of each of the auctions. Review Source R Reviewer Managing Director and Group CFO Used the software for: Less than 1 year ### "Exceptional Service and Reliability: A Seamless Online Auction Experience with iRostrum" March 19, 2025 5.0 Our overall experience with iRostrum far exceeded expectations. The platform’s stability, transparent and upfront pricing with no hidden costs, and their ability to deliver tailored solutions for our unique needs were all exemplary. Their exceptional service was even recognized and praised by our legal team. We would highly recommend iRostrum for anyone seeking a reliable and professional online auction platform. Pros The assistance provided by iRostrum during both the setup phase of the bidding page and the auction itself was exceptional. Despite the time zone difference (we are a company listed in Australia), their team offered 24/7 immediate and highly professional responses to all our queries. Their flexibility in accommodating the required personalizations for our sale was remarkable, and the platform remained stable throughout the two-day auction. Cons The only potential challenge was the time zone difference due to our location in Australia, but this was effectively mitigated by iRostrum’s around-the-clock support, making it a non-issue in practice. Review Source R Reviewer Business Development Used the software for: Less than 1 year ### "Excellent cooperation" April 24, 2025 5.0 Stable and reliable partner. Excellent cooperation. Fast response time, and always open for opportunities/feedback. Pros We are very satisfied with the collaboration. There is active input on optimizing the website’s setup, and the bulk upload of auctions runs efficiently. The website is continuously developed with a focus on user-friendliness. The back-end portal is clear and uploading auctions is straightforward. Additionally, support requests are handled promptly and effectively. Cons In the past 8 months, I have not had any negative experiences with iRostrum. The only minor drawback is that the CSV files downloaded can only be read with the UK version of Excel, while we use EU versions here. Review Source R Reviewer General Manager - Finance Used the software for: Less than 1 year ### "First time using the platform" March 24, 2025 5.0 The platform is easy to use and timely in processing the bids. Pros The support we received before and after the auction. Cons As it is my first time to use an auction platform, i do not feel there were any cons in using iRostrum. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Great experiance" April 16, 2025 5.0 Can just recommend iRostrum, easy to use, perfect service, some possibilities to change standard stettings like Auction steps, and possibility to use personal mail to byer, after the auction iwas closed Pros Site easy to set up. Perfect support, extremely fast reaction even on Week-End. Front up training session before signing up a contract Cons Upload CVS files, had issues with XLSX saved as CVS file, but using Google Sheets it works perfect. Worldwide the same comma standard Review Source R Reviewer Operations Director Used the software for: Less than 1 year ### "An excellent experience from the start." July 18, 2024 5.0 Fantastic, we as a company are so pleased with the whole experience, more importantly so are our customers, old and new. The support we received from Marijke and her team was exceptional, the passion for great customer service and for the product shows through at every turn. Pros iRostrum was an absolutely find. We have used auction houses for years and knew that we wanted to do something different, holding our own timed auction is a game changer. iRostrum was such a straight forward platform to learn and host on. What should have been daunting was so straightforward and we were able to start and complete our first auction of 158 pieces within 4 weeks. Brilliant ! Cons Literally the only thing that I would change or that I struggled with a little was the getting the layout for the invoice right. Positioning my logo and going over to 2 pages threw things out a bit. I would spend more time on it next time. Review Source R Reviewer Human right campaigner Used the software for: I used a free trial ### "A regular acquirer and ocasional vendor who values the reliability of the MAAK iRostrum platform." November 4, 2022 5.0 iRostrum is great but MAAK are even more impressive, especially as you have established a Foundation to support the under-researched ceramics field, and begun a programme of live in-person panel events. I wen’t to the )’Driscoll one and am hugely anticipating the \[SENSITIVE CONTENT\] one. Thank you. That these are free is also awesome for people on low incomes (of which there are alas far too many nowadays). Pros Efficient, transparent, reliable, and most of all very user friendly.I really appreciate the multiple images of each work.I also appreciate the provenance and exhibited fields which add detail to the genealogy of works, where known. Cons I am really struggling to answer this, as I have never had a problem with the software. Review Source R Reviewer Specialist | Head of Sale Used the software for: 3-5 years ### "iRostrum has been the key to the success of our business " August 16, 2022 5.0 Working with the iRostrum system is key to the success of Maak and how the team operates. It eliminates the time consumed with processing bids, gives transparency and autonomy to bidders and gives us the vital data we need in order to grow. Pros Being able to run an auction from any location with a small team is the key to the success of our business. Bids can be placed by clients from anywhere in the world and our clients feel in control giving them the confidence to bid. Having the transparency of bidding enables us to use the valuable data to grow and build relations. Cons There are very few cons but if I had to give one, it would be the search functionality for clients is perhaps not a simple as others Review Source R Reviewer Valuer Used the software for: 3-5 years ### "Great Bidding Platform" November 3, 2022 5.0 Great bidding platform giving you control as a bidding with a clear and easy to use bidders profile Pros Clear, autonomous and easy to use. Highly recommend for both bidding real time and leaving absentee bids. Cons Uploading your ID directly to your profile perhaps, but actually sending it directly to the company via secure channels is peace of mind Review Source R Reviewer Office Managers Used the software for: 3-5 years ### "Review of Irostrum for Maak Contemporary Ceramics" July 19, 2022 5.0 I would recomend Irostrum, it has everything i need to use on a daily basis, it's a great way to keep all our auction and client information linked together through out the whole auction process. It's the best auction software I have used. Pros Irostrum Is clear and easy to use and I find it very intuitive to navigate round. Cons Sometimes the search function doesn't immediately find what i'm looking for, it would be nice if this was a bit smoother at times. Review Source R Reviewer Reader Used the software for: 3-5 years ### "Good functions" November 4, 2022 4.0 Pros Easy to use and with some good features that make buying and selling straightforward and fair. Cons Some reliability issues at times. On the day of the auction sometimes the site has not worked or there have been difficulties registering if the password has been forgotten. Review Source R Reviewer Junior Cataloguer Used the software for: Less than 1 year ### "iRostrum review - administrator user" July 18, 2022 5.0 Pros Client, lot, auction, bidding and invoicing details all on one platform and integrated to move seamlessly between them. Easily able to sort and export data. Cons Client search functionality and search suggestions could be improved Review Source R Reviewer Trustee Used the software for: 3-5 years ### "Great auction platform thats easy to use" July 19, 2022 5.0 Excellent. Stable platform that looks good and can deal with a lot of traffic. Friendly customer service who not only explain features but help incorporate any special requirements we have. Pros The front end looks great, letting our customers browse our auctions easily. The products can be displayed clearly with as much information as you want and the bidding process is straight forward. Make it clear and easy for the customer and you get bids! Cons We have multiple viewing venues and you cannot list them all. Easily solved with a link to our Events Page. Review Source Sara W. Trustee Used the software for: 3-5 years ### " Online Auction " July 19, 2022 5.0 We've been using iRostrum since 2017 and have found it to be excellent for our needs. We've always found the team to be very supportive and helpful - they are keen to take on feedback so they can develop features/functionality. Pros Above all, it's user friendly and it makes the bidding process very straightforward & easy for our clients. Cons We've spoken to iRostrum about the potential to add in shipping costs to the Invoices - this would help us enormously. Review Source R Reviewer director Used the software for: 3-5 years ### "using irostrum for MAAK" November 3, 2022 4.0 Pros its seems a generally useful and easy to use system Cons i seem to remember that in the past the time elapsed for a sale counted down automatically without refreshing the page, that doesn't seem to happen now Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.