---
title: "ExtraaEdge Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ExtraaEdge Software - reviews, pricing plans, popular comparisons to other Admissions products and more."
source_url: "https://www.capterra.com/p/184015/ExtraaEdge/"
page_type: "product"
language: "en"
---

# 

 ExtraaEdge Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ExtraaEdge

## What is ExtraaEdge?

ExtraaEdge is an AI-powered CRM built exclusively for education institutions to streamline admissions, automate marketing, and boost conversion rates by up to 2X. Trusted by 500+ global education brands, including universities, coaching institutes, test prep companies, and study abroad consultancies, ExtraaEdge helps teams manage leads, nurture prospects, and make data-driven decisions with ease. With end-to-end automation, transparent pricing, and ISO 27001 & GDPR compliance, ExtraaEdge ensures complete security and efficiency. Its suite includes CRM, Marketing Automation, IVR, Custom Dashboards, WhatsApp API, Online Application Forms, and Post-Application Management. The latest innovation, VidyaGPT, brings AI-driven insights, instant responses, and 24x7 engagement to education brands, making ExtraaEdge the most comprehensive and future-ready CRM for the education sector.

## What is ExtraaEdge used for?

[Admissions](https://www.capterra.com/admissions-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 140 user reviews

Reviews sentiment

Positive

91%

Neutral

9%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ExtraaEdge?[Manage this product listing](https://www.g2.com/products/extraaedge-education-crm-marketing-automation/claim_requests/new?auto=true)

Rating Breakdown

4.5

+−

Features4.4

Value for Money4.4

Ease of Use4.5

Customer Service4.5

Rating Breakdown

4.5

Features4.4

Value for Money4.4

Ease of Use4.5

Customer Service4.5

## ExtraaEdge Reviewers Verdict

Updated September 2026

AI summary

-   ExtraaEdge is a strong fit for educational institutions seeking to improve admissions and lead management processes.
-   Positive feedback centers around productivity gains, user-friendly design, effective lead management, and helpful interface features.
-   Teams benefit from easier day-to-day tracking, lead follow-ups, and reduced manual effort when managing student inquiries.
-   Some key downsides are recurring bugs, occasional system errors, integration issues, and challenges with duplicate leads.
-   It fits organizations prioritizing efficiency in student admissions, but those needing flawless integrations or advanced mobile use may want to weigh these limitations.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ExtraaEdge

4.5 (140)

VS.

[4.5 (4,485)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

Contact vendor

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (140)

Ease Of Use

4.4 (4,386)

Value For Money

4.4 (134)

Value For Money

4.3 (3,515)

Customer Service

4.5 (136)

Customer Service

4.4 (3,525)

## ExtraaEdge alternatives

[4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/184015/ExtraaEdge/alternatives/)

## FAQs about ExtraaEdge

Overview

### What problems does ExtraaEdge solve?

ExtraaEdge solves fragmented lead tracking, missed follow-ups, manual admissions steps, and scattered student communication by centralizing leads, automating drip campaigns, reminders, and assignment-based outreach. Admissions counselors, marketing teams, outreach staff, and education managers use it to reduce spreadsheet work, improve conversion visibility, and move prospects from inquiry to enrollment faster.

Answer based on 104 reviews

Overview

### Which roles and teams benefit most from ExtraaEdge?

ExtraaEdge is most used by admissions counselors, academic advisors, and enrollment teams that manage lead follow-up, student communication, and conversion workflows. Academic heads, directors, and managers rely on it for pipeline visibility, team performance tracking, and admissions planning, while faculty and support leaders use it to coordinate student engagement and operational oversight.

Answer based on 140 reviews

Overview

### What company size and industries is ExtraaEdge built for?

ExtraaEdge is built for small education organizations, with 68% of reviewers from small businesses and 82% from Education Management. It serves universities, higher education institutes, coaching centres, vocational training institutes, and study abroad consultancies, with additional use among midsize businesses at 23%, enterprises at 9%, and E-Learning at 9%.

Answer based on 140 reviews

Features and Usability

### What are the key features of ExtraaEdge?

ExtraaEdge includes core lead management and admissions management tools such as lead tracking, lead assignment, follow-up reminders, and application management. Differentiating features include drip marketing, lead journey automation, WhatsApp and click-to-call communication, plus customizable reports and dashboards for source-wise analytics and team activity tracking.

Answer based on 66 reviews

Integrations

### Which third-party tools and platforms does ExtraaEdge integrate with?

ExtraaEdge integrates with over 30 third-party tools and platforms, including payment, telephony, marketing, and messaging services such as Easebuzz, Razorpay, Exotel, Knowlarity, MCUBE, Meta for Business, Google Ads, and Gupshup. It also connects with Ameyo, SendGrid, Google Meet, and Netcore Email API.

Answer based on 9 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ExtraaEdge?

ExtraaEdge offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say nontechnical users and new employees can get started quickly with some training, while beginners, admins, and teams using many features often need more time to become fully comfortable.

Answer based on 10 reviews

Getting Started and Support

### What customer support options does ExtraaEdge offer, and how do users rate the experience?

ExtraaEdge offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, helpful, and available around the clock, with strong onboarding and training. Some report slower replies during urgent issues and occasional concerns about service consistency.

Answer based on 23 reviews

Features and Usability

### What features does ExtraaEdge offer for sales and admissions?

ExtraaEdge covers lead management, calling, WhatsApp, email marketing, follow-up reminders, dashboards, and reporting for sales and admissions teams. Many education and counseling teams find the filters and lead assignment tools useful, though some mention a learning curve, occasional slow performance, limited customization, and missing lead merge options.

Answer based on 25 reviews

Features and Usability

### How well does ExtraaEdge handle reporting and analytics?

ExtraaEdge gives teams practical reporting and analytics for lead status, source tracking, calling activity, and filtering across admissions and marketing workflows. Many managers and counselors find reports easy to access and useful for daily monitoring, though some want deeper drill-down options, faster report loading, clearer fields, and more accurate calling metrics.

Answer based on 18 reviews

## Who uses ExtraaEdge?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 725 Admissions reviews

Capterra data shows that buyers of admissions software rank the following features as their top priorities:

-   **Admissions Management** (**44%** of reviewers rated this feature as critical)
-   **Forms Management** (**31%**)
-   **Application Management** (**35%**)

ExtraaEdge includes all three features reviewers consider most important: **Admissions Management**, **Forms Management**, and **Application Management**. Together, these capabilities help institutions manage the admissions process from start to finish, collect and organize applicant information efficiently, and track applications with greater accuracy, allowing teams to improve response times and make more informed enrollment decisions.

Forms Management

4.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

Application Management

4.1 (8)

112.50% of 8 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Assessment Management

3.7 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Creation, administration, and evaluation of assessments or tests

Electronic Payments

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Mobile Access

4.2 (48)

72.92% of 48 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Workflow Management

4.6 (44)

72.73% of 44 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

ExtraaEdge 121 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity/News Feed: Continuous profile-based stream of news and activity
- Admissions Management: Handle the registration and admission process for existing and new students
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Appointment Scheduling: Schedule appointments via a calendar
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assignment Management: Assign issues and tasks based on availability or required skills
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Candidate Management: Build, track, and maintain relationships with candidates
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Content Library: Centralized repository to store content and assets
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drag & Drop Editor: Editing tool that allows users to drag and drop images, icons, widgets, or other components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Fee Management: Track collected or paid charges for services performed or access granted
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Higher Education: Software designed for higher education organizations
- For Sales Teams/Organizations: Caters to sales teams
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- K-12: Software designed for kindergarten through 12th grade schools
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams
- Live Chat: Ability to chat online in real time
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Interface: A way of interacting with a mobile application using items such as windows, icons, and menus
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Language: Manage and support multiple languages
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Predictive Analytics: Predict future data based on historical data sets
- Product Catalog: Present a catalog of inventory that customers can view
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
- Sales Pipeline Management: Pipeline view and tracking lead status
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scoring: Automatically calculate score after the assessment
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Territory Management: Organize customer data and accounts by user or geography
- Text Editing: Edit text as needed
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transfers/Routing: Transfer queries and organize messages between agents
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Web Notifications: Set-up notifications and alerts for web browsers and apps.
- Website Integration: Seamlessly integrates with 3rd party websites
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (140)

4.4

Based on 140 reviews

## Pricing

Value for money

4.4 (134)

### Starting price

Free trial not available

Value for money

4.4 (134)

4.4

Based on 134 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (136)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (136)

4.5

Based on 136 reviews

## User reviews

Overall rating

4.5

Based on 140 reviews

Filter by rating

5(81)

4(46)

3(13)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SV

Sonu V.

for banking jobs

Education Management

### ""A Smart CRM for Education Management""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2025

My overall experience with ExtraaEdge has been smooth and efficient. It simplifies the admission process and helps manage leads effectively.

Pros

ExtraaEdge offers a streamlined and data-driven approach to student admissions, making the process efficient and organized. The platform is user-friendly with excellent support.

Cons

The platform can occasionally be slow and less responsive. Some features require better customization options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Neeraj P.

Head of Marketing

E-Learning

### "Extraaedge a recommended growth partner for edtechs"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 11, 2025

Extraaedge CRM does our work efficiently, have witnessed 18% growth after properly using it with full functionality.

Pros

We are using Extraaedge CRM for our organisation, the most useful feature which i like in it is it's drip marketing feature and lead journey automation.

Cons

Slightly steep learning curve, complex rules based system at initial phase. A few times, feels bloated with unrequested features.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Need a more organised and integrated setup for our lead management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

deepak D.

sales executive

Education Management

### "working experience on CRM"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 11, 2025

overall working experience on CRM is good because of it's user friendly interface. and adding more new features as per the future needs make this platform more desirable to use.

Pros

easy to reach out to the customer. easy to find out the data. helpful in segregating data according to the need.

Cons

till now i am not facing any issue on this platform. as of i am using this platform from the last 3-4 days only. in case if i am facing any issue will reach out to the concerned person.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Sweety K.

Sales

Education Management

### "Effective to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2025

Overall it is very good and keeps our record very clean so that we are able to work on it very effective

Pros

It is very efficient to use , Extraedge manage our lead very efficiently so it is very usefull to manage lead.

Cons

Sometimes it is difficult to understand for new user except that everything is good and usefull to manage single lead

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

BHAWNA H.

admission counsollor

Education Management

### "Helpful CRM WITH STRONG SUPPORT TEAM ."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 10, 2025

Good analytics and reporting features. Sometimes duplicate leads are an issue . Great for education institution , simplifies admission .mobile app could be better.

Pros

ExtraaEdge is a user-friendly CRM made for educational institutions. It helps in lead management, automation, and analytics, making admissions easier and more organized. Customer support is good, but sometimes the system feels slow and duplicate leads can be tricky to handle. Overall, it’s a reliable tool for admission teams.

Cons

system can lag, especially with large data or weak internet. connecting with other existing systems can be complex.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Twinkle S.

Counsellor

Education Management

### "Good CRM software "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 3, 2025

Overall experience with extra edge is good it has reduced the sheet work and help us to manage our leads accurately.

Pros

Extra edge bifurcate the leads which helps us to know the source of the lead and help us to maintain and store the data which was difficult earlier with sheets

Cons

Due to meta policy we are not able to msg on WhatsApp after 24 hours through extra edge. We have to msg the students separately.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

VG

Vanshika G.

Admission Counsellor

Education Management

### "Feedback from the first time user."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

September 2, 2025

I have used this for the very first time, it’s really easy to understand & work with, though simplified. Have good interface, many of times had faced system errors, a big concern.

Pros

Easy to understand & work with, though as easy for a first time user. Simplified & have good interface.

Cons

Many of times system error are there, have limitations. Trouble in working smoothly, need to work on bugs as well.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PU

Prashant U.

Admission counsellor

Education Management

### "East or West Extraaedge is Best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2025

There are many software that i have used but from past 3 yr i am using this software and this software made my work easier and smoother

Pros

Extraaedge is easy and friendly software it made my work easier and smoother daily work can be done in given time .

Cons

Not aplicable for this extraaedge software again as it friendly software easy to learn and easy to use.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AM

Amit M.

Admission Counselor

Education Management

### "Average and can improve more"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 2, 2025

Lead management and web portal is smooth to use, but face lot many problem with mobile application. Can do much better

Pros

Basic features are fine, website follow-up reminder, Lead management section, Ui is easy to understand

Cons

Mobile application, call connection process on app call, notification in app call, recent call record , wa integration message record, Application form sending process, all above features have many scope of improvement

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MA

Mohammad Azhar S.

Counsellor

Education Management

### "Overall its good."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

September 2, 2025

Pros

Classifications of leads. Analysis of leads. Easy to handle. User friendly. Good interface and display.

Cons

Sometimes it shows wrong duration of calls. Sometimes crm stopped working like its hanging badly. And sometimes the quality of call recoding is very bad.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/184015/ExtraaEdge/reviews/)

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