--- title: "ExtraaEdge Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ExtraaEdge Software - reviews, pricing plans, popular comparisons to other Admissions products and more." source_url: "https://www.capterra.com/p/184015/ExtraaEdge/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # ExtraaEdge Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ExtraaEdge ## What is ExtraaEdge? ExtraaEdge is an AI-powered CRM built exclusively for education institutions to streamline admissions, automate marketing, and boost conversion rates by up to 2X. Trusted by 500+ global education brands, including universities, coaching institutes, test prep companies, and study abroad consultancies, ExtraaEdge helps teams manage leads, nurture prospects, and make data-driven decisions with ease. With end-to-end automation, transparent pricing, and ISO 27001 & GDPR compliance, ExtraaEdge ensures complete security and efficiency. Its suite includes CRM, Marketing Automation, IVR, Custom Dashboards, WhatsApp API, Online Application Forms, and Post-Application Management. The latest innovation, VidyaGPT, brings AI-driven insights, instant responses, and 24x7 engagement to education brands, making ExtraaEdge the most comprehensive and future-ready CRM for the education sector. ## What is ExtraaEdge used for? [Admissions](https://www.capterra.com/admissions-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 140 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ExtraaEdge?[Manage this product listing](https://www.g2.com/products/extraaedge-education-crm-marketing-automation/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ExtraaEdge 4.5 (140) VS. [4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price Contact vendor Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (140) Ease Of Use 4.4 (4,394) Value For Money 4.4 (134) Value For Money 4.3 (3,522) Customer Service 4.5 (136) Customer Service 4.4 (3,532) ## ExtraaEdge alternatives [4.4 (18,834)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/184015/ExtraaEdge/alternatives/) ## FAQs about ExtraaEdge Overview ### What problems does ExtraaEdge solve? ExtraaEdge solves scattered admissions lead tracking, missed follow-ups, and spreadsheet-based reporting by centralizing prospect data, lead status, counselor assignments, reminders, and application progress. Admissions counselors, outreach teams, marketing managers, and education administrators benefit from automated drip campaigns, WhatsApp and email communication, activity monitoring, and reports that support enrollment decisions. Answer based on 90 reviews Overview ### Which roles and teams benefit most from ExtraaEdge? ExtraaEdge is most used by admissions counselors, counseling teams, and academic staff who manage prospective-student inquiries, follow-ups, and application progress. Admissions managers, team leads, and directors use it to assign leads, track counselor activity, and monitor conversion pipelines, while marketing and business development teams connect campaign responses with enrollment outreach. Answer based on 140 reviews Overview ### What company size and industries is ExtraaEdge built for? ExtraaEdge is built primarily for small education organizations, which represent 68% of reviewers, with Education Management accounting for 82%. It serves universities, higher education institutes, coaching centres, vocational training providers, and study abroad consultancies, while also supporting midsize businesses (23%), enterprises (9%), and E-Learning organizations (9%). Answer based on 140 reviews Features and Usability ### What are the key features of ExtraaEdge? ExtraaEdge includes lead management for assigning and monitoring leads, lead capture from multiple sources, and lead segmentation through filters and categories. Sales pipeline management supports stage-based communication, while interaction tracking records past conversations. Workflow management tracks task progress, reporting and analytics support performance review, and mobile access provides meeting and follow-up notifications. Answer based on 28 reviews Integrations ### Which third-party tools and platforms does ExtraaEdge integrate with? ExtraaEdge integrates with over 20 third-party tools and platforms, including communication and telephony apps such as Ameyo, Exotel, Knowlarity, MCUBE, and Gupshup; payment and email tools like Razorpay, Easebuzz, SendGrid, and Netcore Email API; and analytics or collaboration services such as Google Ads, Google Meet, Meta for Business, and Power BI Connector for Jira. Answer based on 6 reviews Getting Started and Support ### How easy is it to onboard and train a team on ExtraaEdge? ExtraaEdge offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers indicate that nontechnical employees can learn core tasks with limited training, supported by a friendly interface and responsive guidance. New users, administrators, and teams adopting all features may need more time to become fully proficient. Answer based on 10 reviews Getting Started and Support ### What customer support options does ExtraaEdge offer, and how do users rate the experience? ExtraaEdge offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe the support team as responsive, helpful, and professional, with useful training and troubleshooting assistance. However, some users report slow responses during urgent issues and occasional poor service experiences. Answer based on 23 reviews Features and Usability ### What features does ExtraaEdge offer for lead management? ExtraaEdge provides lead management, calling, WhatsApp, email marketing, follow-up reminders, and configurable dashboards that suit admissions and sales teams. Reviewers value its filters, lead assignment, and mobile access, while some new users face a learning curve, occasional slow performance, limited customization, and manual steps for certain workflows. Answer based on 25 reviews Features and Usability ### How well does ExtraaEdge handle reporting and analytics? ExtraaEdge gives admissions teams accessible lead-status reports, source tracking, filters, activity logs, and campaign analytics for day-to-day monitoring. Managers find report generation and custom fields useful, though some users want deeper drill-downs, better reporting formats, faster loading with large data sets, and more accurate calling-time calculations. Answer based on 18 reviews ## Who uses ExtraaEdge? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 725 Admissions reviews Capterra data shows that buyers of admissions software rank the following features as their top priorities: - **Admissions Management** (**44%** of reviewers rated this feature as critical) - **Forms Management** (**31%**) - **Application Management** (**35%**) ExtraaEdge includes all three features reviewers consider most important: **Admissions Management**, **Forms Management**, and **Application Management**. Together, these capabilities help institutions manage the admissions process from start to finish, collect and organize applicant information efficiently, and track applications with greater accuracy, allowing teams to improve response times and make more informed enrollment decisions. Forms Management 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Application Management 4.1 (8) 112.50% of 8 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Assessment Management 3.7 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Electronic Payments 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Mobile Access 4.2 (48) 72.92% of 48 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Workflow Management 4.6 (44) 72.73% of 44 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks ExtraaEdge 121 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Admissions Management: Handle the registration and admission process for existing and new students - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assignment Management: Assign issues and tasks based on availability or required skills - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Candidate Management: Build, track, and maintain relationships with candidates - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drag & Drop Editor: Editing tool that allows users to drag and drop images, icons, widgets, or other components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Fee Management: Track collected or paid charges for services performed or access granted - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Higher Education: Software designed for higher education organizations - For Sales Teams/Organizations: Caters to sales teams - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - K-12: Software designed for kindergarten through 12th grade schools - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Interface: A way of interacting with a mobile application using items such as windows, icons, and menus - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Predictive Analytics: Predict future data based on historical data sets - Product Catalog: Present a catalog of inventory that customers can view - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web Notifications: Set-up notifications and alerts for web browsers and apps. - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (140) 4.4 Based on 140 reviews ## Pricing Value for money 4.4 (134) ### Starting price Free trial not available Value for money 4.4 (134) 4.4 Based on 134 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (136) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (136) 4.5 Based on 136 reviews ## User reviews Overall rating 4.5 Based on 140 reviews Filter by rating Counts reflect reviews available in this feed. 5(81) 4(46) 3(13) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Prashant G. Digital Marketing Manager Used the software for: Less than 1 year ### "A good Lead Capture and Management Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 8, 2021 We as an educational organization like this software to capture the leads with their automated chatbot. Pros We as an educational organization like this software to capture the leads with their automated chatbot. It's really good and very effective with the flow. Cons There are some limitations in terms of some filters, Rest everything is okay Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of Marketing Used the software for: 1-3 years ### "Extraaedge a recommended growth partner for edtechs" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 15, 2025 Extraaedge CRM does our work efficiently, have witnessed 18% growth after properly using it with full functionality. Pros We are using Extraaedge CRM for our organisation, the most useful feature which i like in it is it's drip marketing feature and lead journey automation. Cons Slightly steep learning curve, complex rules based system at initial phase. A few times, feels bloated with unrequested features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Admission Counselor Used the software for: Less than 1 year ### "Smooth Interface with a Few Glitches" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 September 11, 2025 My overall experience with Extra Edge was mostly positive, but there were a few issues. The WhatsApp bot interface had some glitches, and I faced difficulty getting it to open properly. Also, the IVR conversion rate seemed Bit lower. That said, the overall interface was still pretty easy to use and had some good features. Pros Extra Edge was user-friendly interface, the powerful analytics it offers, and the ability to personalize marketing efforts. Automation was a big plus too it saves a lot of time, and the support/resources are solid. Cons Extra Edge was the steep learning curve at first, some of the customization options being a bit limited, and the integrations not being as seamless with other tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Overseas Admission Counsellor Used the software for: 1-3 years ### "ExtraaEdge: A Powerful CRM for Education" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 Overall, ExtraaEdge is generally regarded as a powerful tool for educational institutions looking to streamline admissions Pros ExtraaEdge offers comprehensive tools for managing leads, tracking their interactions, and nurturing them through the admissions funnel Cons there are areas that may need attention, particularly in terms of making the platform more user-friendly and flexible for a broader range of users Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Admission counsellor Used the software for: 1-3 years ### "Streamlining admissions with smart CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 8, 2025 My overall experience with ExtraEdge has been excellent. It has streamlined our admissions process, improved student engagement, and provided us with actionable insights through detailed reports and dashboards. The automation features save our team a lot of time, and the platform feels reliable and user-friendly. Pros User friendly interface simple yo use for both academic and admission teams. Follow-ups, reminders, and lead nurturing happen automatically, saving time. Cons Takes sometime for new users to get comfortablewith all features. ExtraEdge is that the platform has a steep learning curve, and it took our team a while to fully adapt Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Sales Used the software for: 1-3 years ### "Effective to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2025 Overall it is very good and keeps our record very clean so that we are able to work on it very effective Pros It is very efficient to use , Extraedge manage our lead very efficiently so it is very usefull to manage lead. Cons Sometimes it is difficult to understand for new user except that everything is good and usefull to manage single lead Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer admission counsollor Used the software for: Less than 1 year ### "Helpful CRM WITH STRONG SUPPORT TEAM ." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2025 Good analytics and reporting features. Sometimes duplicate leads are an issue . Great for education institution , simplifies admission .mobile app could be better. Pros ExtraaEdge is a user-friendly CRM made for educational institutions. It helps in lead management, automation, and analytics, making admissions easier and more organized. Customer support is good, but sometimes the system feels slow and duplicate leads can be tricky to handle. Overall, it’s a reliable tool for admission teams. Cons system can lag, especially with large data or weak internet. connecting with other existing systems can be complex. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Admission Counselor Used the software for: 1-3 years ### "Average and can improve more" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 8, 2025 Lead management and web portal is smooth to use, but face lot many problem with mobile application. Can do much better Pros Basic features are fine, website follow-up reminder, Lead management section, Ui is easy to understand Cons Mobile application, call connection process on app call, notification in app call, recent call record , wa integration message record, Application form sending process, all above features have many scope of improvement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Admission counsellor Used the software for: 3-5 years ### "East or West Extraaedge is Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2025 There are many software that i have used but from past 3 yr i am using this software and this software made my work easier and smoother Pros Extraaedge is easy and friendly software it made my work easier and smoother daily work can be done in given time . Cons Not aplicable for this extraaedge software again as it friendly software easy to learn and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Counsellor Used the software for: 1-3 years ### "Overall its good." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 8, 2025 Pros Classifications of leads. Analysis of leads. Easy to handle. User friendly. Good interface and display. Cons Sometimes it shows wrong duration of calls. Sometimes crm stopped working like its hanging badly. And sometimes the quality of call recoding is very bad. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/184015/ExtraaEdge/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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