--- title: "ExtraaEdge Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ExtraaEdge the right Admissions solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/184015/ExtraaEdge/reviews/" page_type: "reviews" language: "en" --- ExtraaEdge 4.5 (140) [View alternatives](https://www.capterra.com/p/184015/ExtraaEdge/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of ExtraaEdge Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews AM Akhila M Admission CounsellorEducation Management, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Overall, what I like most about ExtraaEdge is how it integrates advanced technology to simplify complex marketing workflows, making it easier for institutions to manage and convert leads effectively.“ November 29, 2024 TS Twinkle S CounsellorEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “Due to meta policy we are not able to msg on WhatsApp after 24 hours through extra edge.“ September 3, 2025 JM Joyce M ExecutiveEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “Supports integration with various platforms, including WhatsApp, social media, email, and phone systems, enabling seamless communication.“ January 7, 2025 JM Joyce M ExecutiveEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “It may not be suitable for institutions looking for a broader, non-specific CRM solution.“ January 7, 2025 AM Akhila M Overseas Admission CounsellorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “ExtraaEdge offers comprehensive tools for managing leads, tracking their interactions, and nurturing them through the admissions funnel“ December 16, 2024 AR Aditi R Admission counsellorEducation Management, Self-employedUsed the software for: 1-2 years. “ExtraEdge is that the platform has a steep learning curve, and it took our team a while to fully adapt“ September 2, 2025 KS Kritika S CounselorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “It has significantly streamlined our workflow, improved intraction with students and has helped to increase our productivity n effectincy“ January 15, 2025 MS Mohammad Azhar S CounsellorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes crm stopped working like its hanging badly. And sometimes the quality of call recoding is very bad.“ September 2, 2025 ## Showing most helpful reviews Showing 1-25 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Prashant G. Digital Marketing Manager Education Management Used the software for: 6-12 months ### "A good Lead Capture and Management Software" November 2, 2021 4.0 We as an educational organization like this software to capture the leads with their automated chatbot. Pros We as an educational organization like this software to capture the leads with their automated chatbot. It's really good and very effective with the flow. Cons There are some limitations in terms of some filters, Rest everything is okay Alternatives considered [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) Reason for choosing ExtraaEdge We like the product and its effectiveness. Also, the cost was very less as compared to other products Review Source Response from ExtraaEdge Technology Solutions November 10, 2021 Thank you so much for your kind words, sir. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge. NP Neeraj P. Head of Marketing E-Learning Used the software for: 1-2 years ### "Extraaedge a recommended growth partner for edtechs" September 11, 2025 5.0 Extraaedge CRM does our work efficiently, have witnessed 18% growth after properly using it with full functionality. Pros We are using Extraaedge CRM for our organisation, the most useful feature which i like in it is it's drip marketing feature and lead journey automation. Cons Slightly steep learning curve, complex rules based system at initial phase. A few times, feels bloated with unrequested features. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Need a more organised and integrated setup for our lead management. Review Source JS Jyoti S. Admission Counselor Education Management Used the software for: 6-12 months ### "Smooth Interface with a Few Glitches" September 2, 2025 3.0 My overall experience with Extra Edge was mostly positive, but there were a few issues. The WhatsApp bot interface had some glitches, and I faced difficulty getting it to open properly. Also, the IVR conversion rate seemed Bit lower. That said, the overall interface was still pretty easy to use and had some good features. Pros Extra Edge was user-friendly interface, the powerful analytics it offers, and the ability to personalize marketing efforts. Automation was a big plus too it saves a lot of time, and the support/resources are solid. Cons Extra Edge was the steep learning curve at first, some of the customization options being a bit limited, and the integrations not being as seamless with other tools. Review Source AM Akhila M. Overseas Admission Counsellor Education Management Used the software for: 1-2 years ### "ExtraaEdge: A Powerful CRM for Education" December 16, 2024 5.0 Overall, ExtraaEdge is generally regarded as a powerful tool for educational institutions looking to streamline admissions Pros ExtraaEdge offers comprehensive tools for managing leads, tracking their interactions, and nurturing them through the admissions funnel Cons there are areas that may need attention, particularly in terms of making the platform more user-friendly and flexible for a broader range of users Switched from [greytHR](https://www.capterra.com/p/150850/greytHR/) I am not fully satisfied with the product. At this time, I prefer not to disclose the specific reasons for my dissatisfaction. Review Source AR Aditi R. Admission counsellor Education Management Used the software for: 1-2 years ### "Streamlining admissions with smart CRM" September 2, 2025 5.0 My overall experience with ExtraEdge has been excellent. It has streamlined our admissions process, improved student engagement, and provided us with actionable insights through detailed reports and dashboards. The automation features save our team a lot of time, and the platform feels reliable and user-friendly. Pros User friendly interface simple yo use for both academic and admission teams. Follow-ups, reminders, and lead nurturing happen automatically, saving time. Cons Takes sometime for new users to get comfortablewith all features. ExtraEdge is that the platform has a steep learning curve, and it took our team a while to fully adapt Review Source SK Sweety K. Sales Education Management Used the software for: 1-2 years ### "Effective to use" September 11, 2025 5.0 Overall it is very good and keeps our record very clean so that we are able to work on it very effective Pros It is very efficient to use , Extraedge manage our lead very efficiently so it is very usefull to manage lead. Cons Sometimes it is difficult to understand for new user except that everything is good and usefull to manage single lead Review Source BH BHAWNA H. admission counsollor Education Management Used the software for: 6-12 months ### "Helpful CRM WITH STRONG SUPPORT TEAM ." September 10, 2025 5.0 Good analytics and reporting features. Sometimes duplicate leads are an issue . Great for education institution , simplifies admission .mobile app could be better. Pros ExtraaEdge is a user-friendly CRM made for educational institutions. It helps in lead management, automation, and analytics, making admissions easier and more organized. Customer support is good, but sometimes the system feels slow and duplicate leads can be tricky to handle. Overall, it’s a reliable tool for admission teams. Cons system can lag, especially with large data or weak internet. connecting with other existing systems can be complex. Review Source AM Amit M. Admission Counselor Education Management Used the software for: 1-2 years ### "Average and can improve more" September 2, 2025 3.0 Lead management and web portal is smooth to use, but face lot many problem with mobile application. Can do much better Pros Basic features are fine, website follow-up reminder, Lead management section, Ui is easy to understand Cons Mobile application, call connection process on app call, notification in app call, recent call record , wa integration message record, Application form sending process, all above features have many scope of improvement Review Source PU Prashant U. Admission counsellor Education Management Used the software for: 2+ years ### "East or West Extraaedge is Best" September 2, 2025 5.0 There are many software that i have used but from past 3 yr i am using this software and this software made my work easier and smoother Pros Extraaedge is easy and friendly software it made my work easier and smoother daily work can be done in given time . Cons Not aplicable for this extraaedge software again as it friendly software easy to learn and easy to use. Review Source MAS Mohammad Azhar S. Counsellor Education Management Used the software for: 1-2 years ### "Overall its good." September 2, 2025 3.0 Pros Classifications of leads. Analysis of leads. Easy to handle. User friendly. Good interface and display. Cons Sometimes it shows wrong duration of calls. Sometimes crm stopped working like its hanging badly. And sometimes the quality of call recoding is very bad. Review Source KD K.Nirmala D. ASST.MANAGER Education Management Used the software for: 6-12 months ### "Extraa edge feedback" November 20, 2024 5.0 This technology is user friendly and supports us to customize the application as per our requirements. The lead journey can be managed smoothly right from the time of registration till enrollment. Marketing Campaigns can be done in bulk so that all communication can be reached to all the registered leads at the same time. Generating reports related to lead status can be downloaded from CRM as per our requirement at ease Pros Customer Support and good time management in answering and resolving queries Cons Meetings Schedules during office hours can be avoided Switched from [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) No were not happy with the services and time management Review Source VN Vishnu N. Co-Founder Education Management Used the software for: 6-12 months ### "Best CRM for an Educational Consultancy" January 19, 2024 5.0 Pros 1\. Friendly UI even for new employee. 2. Proper training on using the CRM. 3. Customer support. Cons As of now I didnt feel any Cons with ExtraEdge. Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Reason for choosing ExtraaEdge 1\. Pricing. 2. UI. 3. Reports and Anaytics. 4. E-mail management. Switched from [Cratio CRM](https://www.capterra.com/p/162248/Cratio-CRM/) The number of leads were high for cratio to manage in terms of user interface. It was a bit hard to filter leads and monitor. But if you see the costing part, Extraedge is costlier than cratio. Review Source SP Sai P. Admission Head Higher Education Used the software for: 1-2 years ### "Extraa Edge an mile ahead " November 2, 2021 5.0 It is good compared to other CRM which I jave used. I will recommend to my cycle to try must Pros Very user friendly Value for the money good customer support Round the clock support Friendly and professional staff Cons Browser support Must work in even slow internet A little more on the detailed reporting drilling options to be added Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Reason for choosing ExtraaEdge The demo and explanation of the feature and benifits was very impressive and was given an hands on user experience Review Source Response from ExtraaEdge Technology Solutions November 10, 2021 Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge. DP Diksha P. Program manager Education Management Used the software for: 6-12 months ### "Extraedge is the best " January 9, 2025 5.0 Overall a nice experience with them so far. Pros It is very helpful and convenient. It has helped our sales team a lot. Cons They can be a little user friendly. The interface can be worked upon. Review Source KN Kamna N. Admission counselor Education Management Used the software for: 1-2 years ### "Extraaedge is best software" January 10, 2025 5.0 Experience is good with extraaedge because of extraaedge has made the work easy. Pros Updating quickly system. Easy to find anything i want to search. Cons Nothing. But one think sometime exaraedge get slow Review Source KV Kanagalla V. Process associate Education Management Used the software for: 2+ years ### "Cool application " December 10, 2024 5.0 I have using extra edge since 3 years loved it Pros Friendly user and smart and lite comfortable Cons Nothing Review Source MD MOHINI D. TL Education Management Used the software for: Less than 6 months ### "THE MORE YOU KNOW...." January 9, 2025 5.0 FANTASTIC. GOOD TO CONNECT WITH STUDENT, Pros GOOD FOR LEADS. IF IT CONVERT AND GENIUN. Cons FAKE DETAILS. SOME TIME WE GET FAKE DETAIL. Review Source PK Padmaja K. cousellor Education Management Used the software for: 6-12 months ### "Good and useful" November 29, 2024 5.0 Pros Costomer support is likely appreciable and the easy to use and easy to understand. Cons nothing noticed as per my usage and my knowledge. Review Source SD Sowmya D. Admission Counsellor Education Management Used the software for: 6-12 months ### "feedback of Extra edge paltform" November 20, 2024 5.0 User friendly software and easily adaptable Pros Good support system and timely closure of queries Cons Meetings during office hours can be avoided Review Source RK Rohit K. Assistant Professor Education Management Used the software for: 2+ years ### "ExtrAAegde adds extra easiness to work.Go with it" November 10, 2021 5.0 Pros Following are the Pros, 1) The software is very user-friendly. 2) It can be used with WEB or APP also. 3) It is very simple and saves time. 4) The various feature like bulk messaging, email is possible for targeted leads. 5) No need to remember all the thing as it will remind you for necessary works and follow ups. Cons Just one cons as I had used its mobile app as after using it . 1) The peroneal number can be added by mistake and difficult to delete is as admin has the right to delete. Review Source Response from ExtraaEdge Technology Solutions November 13, 2021 Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge. AB Anju B. Assistant Vice President Education Management Used the software for: 2+ years ### "Customizable educational CRM with good customer support" June 22, 2023 4.0 Pros EE allows decent level of customization as per our needs and has a good customer support team. Cons At times there are limitations in implementing some of the new requirements and reports. Review Source Response from ExtraaEdge Technology Solutions July 4, 2023 Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge! KB Kishor B. Operations Manager Education Management Used the software for: 2+ years ### "Mentorbeep Team Review " July 10, 2023 5.0 Good Pros I like the feature where when I assign leads to counsellor then as per assignment rule the email communication goes automatically to the students through drip marketing. Cons I would like Extraaedge to give us the permission to customise report according to my requirements Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing ExtraaEdge Cheap & relaible Review Source Response from ExtraaEdge Technology Solutions August 8, 2023 Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge! SG Sanket G. HEAD ADMISSIONS Education Management Used the software for: 1-2 years ### "Effective Customer Support" December 23, 2021 4.0 Previously we were working on an excel sheet for reports & other tasks but after implementation of EE (CRM), the work became easier & team efficiency increased. It's an effective working platform. Pros the main thing is that the whole product is customized & the EE team is effectively working hard on all the parameters. Cons Need to improve the reporting formats, they need to create some extra funnel or login for the storage of every year's data. Reason for choosing ExtraaEdge effective customer support & customization. Review Source Response from ExtraaEdge Technology Solutions December 27, 2021 Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge. NS Nikhil S. Key Account Manager E-Learning Used the software for: 6-12 months ### "CRM software of the Future" December 9, 2021 5.0 Pros Love the lead qualification and reminder functions. It helps in easily following up on the leads and keep a tab on them. Cons The task management and UI can be improved. Review Source Response from ExtraaEdge Technology Solutions December 13, 2021 Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge. PB Poojashree B. Marketing Officer Education Management Used the software for: 1-2 years ### "Streamlined Admissions with Extraaedge CRM" June 28, 2024 4.0 Using Extraaedge CRM has streamlined our admission processes and improved student engagement. The data-driven insights have helped refine our marketing strategies, resulting in better recruitment outcomes. Despite minor integration challenges, the overall positive impact makes Extraaedge CRM a valuable asset. Pros It offers features like lead management and Admission process automation. Also we get data driven insights. Cons Nothing as such but sometimes integrating Extraaedge CRM with existing systems and tools is complex and time consuming. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.