# ExtraaEdge Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ExtraaEdge the right Admissions solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184015/ExtraaEdge/reviews --- ExtraaEdge 4.5 (140) [View alternatives](https://www.capterra.com/p/184015/ExtraaEdge/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ExtraaEdge Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews AM Akhila M Admission CounsellorEducation Management, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Overall, what I like most about ExtraaEdge is how it integrates advanced technology to simplify complex marketing workflows, making it easier for institutions to manage and convert leads effectively.“ November 29, 2024 SP Sushant P Assistant OfficerEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “Speed and Performance Issues: At times, the platform could experience slow loading speeds, especially when handling large datasets, which can hamper efficiency.“ September 9, 2024 SP Sushant P Assistant OfficerEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “The detailed analytics and reporting features were invaluable, providing actionable insights that helped optimize marketing strategies and improve overall conversion rates.“ September 9, 2024 TS Twinkle S CounsellorEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “Due to meta policy we are not able to msg on WhatsApp after 24 hours through extra edge.“ September 3, 2025 JM Joyce M ExecutiveEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “Supports integration with various platforms, including WhatsApp, social media, email, and phone systems, enabling seamless communication.“ January 7, 2025 AR Aditi R Admission counsellorEducation Management, Self-employedUsed the software for: 1-2 years. “ExtraEdge is that the platform has a steep learning curve, and it took our team a while to fully adapt“ September 2, 2025 AM Akhila M Overseas Admission CounsellorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “ExtraaEdge offers comprehensive tools for managing leads, tracking their interactions, and nurturing them through the admissions funnel“ December 16, 2024 MS Mohammad Azhar S CounsellorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes crm stopped working like its hanging badly. And sometimes the quality of call recoding is very bad.“ September 2, 2025 ## Showing most helpful reviews Showing 1-25 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Prashant G. Digital Marketing Manager Education Management Used the software for: 6-12 months ### "A good Lead Capture and Management Software" November 2, 2021 4.0 We as an educational organization like this software to capture the leads with their automated chatbot. Pros We as an educational organization like this software to capture the leads with their automated chatbot. It's really good and very effective with the flow. Cons There are some limitations in terms of some filters, Rest everything is okay Alternatives considered [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) Reason for choosing ExtraaEdge We like the product and its effectiveness. Also, the cost was very less as compared to other products Review Source Response from ExtraaEdge Technology Solutions November 10, 2021 Thank you so much for your kind words, sir. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge. NP Neeraj P. Head of Marketing E-Learning Used the software for: 1-2 years ### "Extraaedge a recommended growth partner for edtechs" September 11, 2025 5.0 Extraaedge CRM does our work efficiently, have witnessed 18% growth after properly using it with full functionality. Pros We are using Extraaedge CRM for our organisation, the most useful feature which i like in it is it's drip marketing feature and lead journey automation. Cons Slightly steep learning curve, complex rules based system at initial phase. A few times, feels bloated with unrequested features. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Need a more organised and integrated setup for our lead management. Review Source JS Jyoti S. Admission Counselor Education Management Used the software for: 6-12 months ### "Smooth Interface with a Few Glitches" September 2, 2025 3.0 My overall experience with Extra Edge was mostly positive, but there were a few issues. The WhatsApp bot interface had some glitches, and I faced difficulty getting it to open properly. Also, the IVR conversion rate seemed Bit lower. That said, the overall interface was still pretty easy to use and had some good features. Pros Extra Edge was user-friendly interface, the powerful analytics it offers, and the ability to personalize marketing efforts. Automation was a big plus too it saves a lot of time, and the support/resources are solid. Cons Extra Edge was the steep learning curve at first, some of the customization options being a bit limited, and the integrations not being as seamless with other tools. Review Source AM Akhila M. Overseas Admission Counsellor Education Management Used the software for: 1-2 years ### "ExtraaEdge: A Powerful CRM for Education" December 16, 2024 5.0 Overall, ExtraaEdge is generally regarded as a powerful tool for educational institutions looking to streamline admissions Pros ExtraaEdge offers comprehensive tools for managing leads, tracking their interactions, and nurturing them through the admissions funnel Cons there are areas that may need attention, particularly in terms of making the platform more user-friendly and flexible for a broader range of users Switched from [greytHR](https://www.capterra.com/p/150850/greytHR/) I am not fully satisfied with the product. At this time, I prefer not to disclose the specific reasons for my dissatisfaction. Review Source GM Geetha M. Assistant Manager-Admin Education Management Used the software for: 6-12 months ### "Feedback of ExtraaEdge" November 29, 2024 5.0 Pros Its an easy access for data use and can get clear data on time. Cons its user friendly. students also can easily fill the details. Switched from [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) As it was not having capacity to store the data for longer time and with in a year data use to get deleted so switch to EXTRAEDGE. Review Source SL SYED L. Analytics Head Education Management Used the software for: 2+ years ### "Top brand software for education related" November 26, 2024 5.0 It's user friendly app and analysis the data is very easily Pros Drip Marketing, user friendly application, customization reports and easily analyze the data Cons Some users have complained about poor service. However, some users have also praised ExtraaEdge for its user interface, convenience, and affordability. Others have praised the customer service Switched from [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Not up to the mark for our goal and data management is very critical Review Source JS Jeswin S. Senior business development executive Education Management Used the software for: 6-12 months ### "Extraaedge Review" December 20, 2024 5.0 Very easy to use and can clearly derive and see the customer data without any uneasiness Pros UI and user friendly behavior. everything is easily accessible and pretty easy to interpret Cons nothing to mention. Everything is in par with the industry standards. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) I need a more feature rich CRM where we can keep the exact track of customers without and mishaps Review Source AR Aditi R. Admission counsellor Education Management Used the software for: 1-2 years ### "Streamlining admissions with smart CRM" September 2, 2025 5.0 My overall experience with ExtraEdge has been excellent. It has streamlined our admissions process, improved student engagement, and provided us with actionable insights through detailed reports and dashboards. The automation features save our team a lot of time, and the platform feels reliable and user-friendly. Pros User friendly interface simple yo use for both academic and admission teams. Follow-ups, reminders, and lead nurturing happen automatically, saving time. Cons Takes sometime for new users to get comfortablewith all features. ExtraEdge is that the platform has a steep learning curve, and it took our team a while to fully adapt Review Source SK Sweety K. Sales Education Management Used the software for: 1-2 years ### "Effective to use" September 11, 2025 5.0 Overall it is very good and keeps our record very clean so that we are able to work on it very effective Pros It is very efficient to use , Extraedge manage our lead very efficiently so it is very usefull to manage lead. Cons Sometimes it is difficult to understand for new user except that everything is good and usefull to manage single lead Review Source AM Amit M. Admission Counselor Education Management Used the software for: 1-2 years ### "Average and can improve more" September 2, 2025 3.0 Lead management and web portal is smooth to use, but face lot many problem with mobile application. Can do much better Pros Basic features are fine, website follow-up reminder, Lead management section, Ui is easy to understand Cons Mobile application, call connection process on app call, notification in app call, recent call record , wa integration message record, Application form sending process, all above features have many scope of improvement Review Source GK Gopi K. Business Development Manager E-Learning Used the software for: 6-12 months ### "Efficient and user friendly" November 21, 2024 5.0 Pros Report analytics, monitoring and filtering. Whatsapp Blast convenience, SMS blast, click to enable calls and IVR functioning. Cons Cant user the filter option efficiently when its required to search a lot while using the filter. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Cost efficiency, lead management and data analytics Review Source FI Faseen I. Social Media Executive Education Management Used the software for: 6-12 months ### "CRM that does the job" October 10, 2024 5.0 Whatever requirements we need the CRM does it for you. Pros User interface and convenience, and its fast Cons Certain bugs doesn’t mention what the issue is. Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Reason for choosing ExtraaEdge This was the only product that has all the features and is affordable Switched from [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) Poor service, always buggy and the ticket takes time to resolve Review Source AS Ahmed S. Sales tl Education Management Used the software for: 2+ years ### "User friendly application " December 30, 2024 5.0 Friendly application and easy to understand and learn to the application Pros Automation and drip marketing . Easy to to understand application Cons Some reports are default to understand and create Review Source SK Sudiksha K. Admissions Head Design Used the software for: 6-12 months ### "Excellent service" January 9, 2025 5.0 It has been wonderful. It has made our work very easy Pros The real time lead has been very helpful. Cons I loved everything about extra edge. No cons as of now. Review Source MA Mamidi A. Tele sales Team lead Education Management Used the software for: 2+ years ### "Smart great " December 5, 2024 5.0 Super application easy to use and access Pros Friendly user smart and fast updates on time Cons Nothing Review Source SP Srihari P. Data analyst Education Management Used the software for: 1-2 years ### "Smart and cool application " December 14, 2024 5.0 I am using this application since 2years Pros Usage with high performance friendly user Cons Nothing to say least about extra edge cool Review Source MD MOHINI D. TL Education Management Used the software for: Less than 6 months ### "THE MORE YOU KNOW...." January 9, 2025 5.0 FANTASTIC. GOOD TO CONNECT WITH STUDENT, Pros GOOD FOR LEADS. IF IT CONVERT AND GENIUN. Cons FAKE DETAILS. SOME TIME WE GET FAKE DETAIL. Review Source SP Sushant P. Assistant Officer Education Management Used the software for: 1-2 years ### "Honest review and recommendation " September 9, 2024 5.0 Our experience with ExtraaEdge has been very positive. The platform is tailored specifically for the education industry, and it has helped streamline our admissions and marketing processes significantly. The user interface is intuitive and user-friendly, making it easy for our team to adapt quickly. Pros ExtraaEdge truly stands out for its focused and innovative approach to CRM solutions tailored specifically for the education sector. Their platform's ability to streamline the entire admission and enrollment process was particularly impressive. The intuitive user interface, coupled with powerful automation tools, made managing leads and nurturing prospective students significantly easier and more efficient. I also appreciated the level of customization offered, allowing institutions to adapt the system to their specific workflows. The detailed analytics and reporting features were invaluable, providing actionable insights that helped optimize marketing strategies and improve overall conversion rates. Cons Speed and Performance Issues: At times, the platform could experience slow loading speeds, especially when handling large datasets, which can hamper efficiency. Review Source AK Akshata K. counsellor Executive Office Used the software for: 1-2 years ### "Markting Software" August 22, 2024 3.0 A Friendly friend for Admission Counselor. Overall its the smooth and neat experience in terms. Pros With the help of CRM it Focused on increasing student enrollments. Cons Whenever I use the CRM in middle is get hang. Review Source DPK Dr Pooja K. Senior Counselor Education Management Used the software for: 1-2 years ### "ExtraaEdge for CareerMudhra" September 14, 2023 5.0 Pros Extraaedge has a really good interface and most importantly, it's simple and easy to use. You can even efficiently learn if irrespective of you are or you are not from technical backgrounds. The software has features like marketing campaign and drop marketing which if you can make the best use of it, can really alleviate the work process. Being in the managerial position I, am also a connecting bridge between the higher authorities and employees and I have made the best use of the EE crm to not just analyse or manage leads, but also to monitor my team activity. They also have incorporated features like watsapp integration and email integration which is the best thing , I like about extraaedge because it makes my work easy to connect with leads without any haste. I have also seen few more crm like extraaedge , but I would definitely like to stick to this one ..because it is actually best in my vision till now. Be it lead management, reporting analysis... it has really worked out well. Apart from that , this review will not be complete without mentioning the diligent team who manages our account. The team members of EE has been really helpful and I am grateful to them because without their incredible training sessions, we wouldn't have reached so far. They have been always responsive to us and have always been available to problems that needs to be addressed. Cons There is nothing like least or most , but yes in between the CRM won't sync , comments won't get saved...well that's because of some update issues probably. Not many loopholes to dislike ☺️ Review Source RK Rohit K. Assistant Professor Education Management Used the software for: 2+ years ### "ExtrAAegde adds extra easiness to work.Go with it" November 10, 2021 5.0 Pros Following are the Pros, 1) The software is very user-friendly. 2) It can be used with WEB or APP also. 3) It is very simple and saves time. 4) The various feature like bulk messaging, email is possible for targeted leads. 5) No need to remember all the thing as it will remind you for necessary works and follow ups. Cons Just one cons as I had used its mobile app as after using it . 1) The peroneal number can be added by mistake and difficult to delete is as admin has the right to delete. Review Source Response from ExtraaEdge Technology Solutions November 13, 2021 Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge. AB Anju B. Assistant Vice President Education Management Used the software for: 2+ years ### "Customizable educational CRM with good customer support" June 22, 2023 4.0 Pros EE allows decent level of customization as per our needs and has a good customer support team. Cons At times there are limitations in implementing some of the new requirements and reports. Review Source Response from ExtraaEdge Technology Solutions July 4, 2023 Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge! KB Kishor B. Operations Manager Education Management Used the software for: 2+ years ### "Mentorbeep Team Review " July 10, 2023 5.0 Good Pros I like the feature where when I assign leads to counsellor then as per assignment rule the email communication goes automatically to the students through drip marketing. Cons I would like Extraaedge to give us the permission to customise report according to my requirements Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing ExtraaEdge Cheap & relaible Review Source Response from ExtraaEdge Technology Solutions August 8, 2023 Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge! SG Sanket G. HEAD ADMISSIONS Education Management Used the software for: 1-2 years ### "Effective Customer Support" December 23, 2021 4.0 Previously we were working on an excel sheet for reports & other tasks but after implementation of EE (CRM), the work became easier & team efficiency increased. It's an effective working platform. Pros the main thing is that the whole product is customized & the EE team is effectively working hard on all the parameters. Cons Need to improve the reporting formats, they need to create some extra funnel or login for the storage of every year's data. Reason for choosing ExtraaEdge effective customer support & customization. Review Source Response from ExtraaEdge Technology Solutions December 27, 2021 Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge. NS Nikhil S. Key Account Manager E-Learning Used the software for: 6-12 months ### "CRM software of the Future" December 9, 2021 5.0 Pros Love the lead qualification and reminder functions. It helps in easily following up on the leads and keep a tab on them. Cons The task management and UI can be improved. Review Source Response from ExtraaEdge Technology Solutions December 13, 2021 Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. 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