--- title: "ScalePad Backup Radar Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ScalePad Backup Radar Software - reviews, pricing plans, popular comparisons to other Backup products and more." source_url: "https://www.capterra.com/p/184033/ScalePad-Backup-Radar/" page_type: "product" language: "en" --- # ScalePad Backup Radar Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ScalePad Backup Radar ## What is ScalePad Backup Radar? ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup environment. Backup Radar enables MSPs to be the data protection expert their clients rely on by giving complete oversight across backups. With innovative intelligent ticketing automation, Backup Radar integrates seamlessly with existing ticketing workflows, cleaning up dreaded ticket noise by automatically grouping, appending, and With over 300 integrations of industry-favorite PSAs, RMMs, and backup applications, Backup Radar is the most complete backup monitoring solution on the market. See first hand how Backup Radar can help your business at www.scalepad.com/backup-radar ## What is ScalePad Backup Radar used for? [Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $129 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ScalePad Backup Radar?[Manage this product listing](https://www.g2.com/products/scalepad-backup-radar/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ScalePad Backup Radar 4.3 (6) VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price $129 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (6) Ease Of Use 4.7 (465) Value For Money 5.0 (5) Value For Money 4.4 (444) Customer Service 4.6 (5) Customer Service 4.5 (444) ## ScalePad Backup Radar alternatives [4.6 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) [4.8 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161328/NAKIVO/) [Vinchin Backup & Recovery](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/) [4.6 (187)](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/) [View all alternatives](https://www.capterra.com/p/184033/ScalePad-Backup-Radar/alternatives/) ## FAQs about ScalePad Backup Radar Overview ### What company size and specific industries is ScalePad Backup Radar built for? ScalePad Backup Radar is designed for enterprise IT departments, as well as IT managed service providers and IT experts serving business clients. It is built for organizations that manage backup monitoring and data protection across larger, professional IT environments rather than for general consumer use. Features and Usability ### What are the key features of ScalePad Backup Radar? ScalePad Backup Radar offers backup monitoring and reporting features such as an activity dashboard, backup log, data visualization, and reporting & statistics. It includes alerts and notifications with escalation and email alerts, plus backup scheduling, automated scheduling, compliance management, policy management, role-based permissions, two-factor authentication, and third-party integrations. Integrations ### Which third-party tools and platforms does ScalePad Backup Radar integrate with? ScalePad Backup Radar integrates with 10 third-party tools and platforms, including PSA, RMM, and IT documentation systems such as ConnectWise PSA, Kaseya BMS, Syncro, Datto RMM, AzureDesk, IT Glue, BrightGauge, ServiceNow, Microsoft Azure, Comet Backup, and x360Cloud. Getting Started and Support ### What training and onboarding options does ScalePad Backup Radar offer? ScalePad Backup Radar provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup and feature review. Getting Started and Support ### What customer support options does ScalePad Backup Radar offer? ScalePad Backup Radar provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or recurring frustrations cannot be assessed from the provided information. ## Features AI summary Based on 2,612 Backup reviews Capterra reviewers highlight these as the backup features buyers care about most: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) ScalePad Backup Radar focuses on other backup capabilities that reviewers also rate as important, including **Cloud Backup** (**61%**) and **Backup Scheduling** (**48%**). Together, these features help businesses protect data in offsite environments and automate recurring backup routines, giving teams more consistent coverage and reducing the risk of missed backups. Cloud Backup 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Backup Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Backup Log 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges ScalePad Backup Radar 20 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Backup Log: Records the events that occur during a backup process - Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data - Data Visualization: Graphical representation of data - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Policy Management: Create, manage, and track policies and procedures within an organization - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Web Access/Restoration: Web Access/Restoration --- Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 5.0 (5) Basic $129.00 Other,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Syncro](https://www.capterra.com/p/207618/Syncro/)[ Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[ AzureDesk](https://www.capterra.com/p/151394/AzureDesk/)[ BrightGauge](https://www.capterra.com/p/226439/BrightGauge/) ## Support, customer service and training options Customer Service 4.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5) 4.6 Based on 5 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(3) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Vipin G. Co-founder Information Technology and Services ### "Backup Radar : Your one stop solution for all backups" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2022 Our overall experience with Backup Radar is good as it manages all backup-related issues & provides us with a reliable solution. Pros We are using Backup radar for the past couple of years & the most liked thing about this it's easy to integrate & configure & helps us maintain data security & availability. We have integrated our cloud environment & on-prem environment devices as well & it helps us to backup automatically at desired scheduled time. It also provides frequently unsuccessful backup details & root causes for the same as well. Cons As far as we are using the only issue we get some time we the report & analysis feature as it does not provide a custom detail format. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. James W. Senior Information Systems Engineer Information Technology and Services ### "Took us to next-level reactive monitoring" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 5, 2021 Overall, this solution is amazing and has transformed our backup monitoring process! Pros This software was able to support our wide array of backup software programs and provide a single pane of glass and also a single point of entry for our ticketing system. Support was also able and willing to create custom parsing rules as we needed them on rare occasion. Cons Maintenance outages have been a bit too frequent in my opinion. When the parsing or mail server is down, even missing one day, it results in a slew of false positive "No results" which we have to manually cleanup. Support can be a bit slow. Also, it appears custom parsing rules apply to all tenants, so this can result in slow build times. I would prefer being able to create the custom parsing rules ourselves and for our own tenant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Laura T. Admin assistant Non-Profit Organization Management ### "Useful " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 7, 2020 Overall pretty good! Pros Very useful to have and very responsive Cons Difficult to use initially but got used to it after a while Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joshua B. Marketing Exec Construction ### "Useful tool for monitoring backups" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2020 Pros Really useful visibility of backup results and confidence in process Good support available Cons No cons so far! Very positive overall experience would recommend Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Chris G. Chief Operations Officer Computer Networking ### "Backup Radar Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2019 Backups are critical to any MSP. Backup Radar gives me piece of mind backups are running and are monitored. Pros The time it saves checking backup results. Also it helps us not miss anything. Cons I havn't run into anything their support hasn't been able to resolve quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Joel A. CEO Information Technology and Services ### "Game-changer. This software revolutionalized our BCDR monitoring." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2019 Thanks for doing a great job, guys. Pros Single pane of glass to monitor .. Massive uptick in productivity and accuracy of data. Cons Can't really think of much here, great experience all around. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.