# ScalePad Backup Radar Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ScalePad Backup Radar Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/184033/ScalePad-Backup-Radar

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# 

 ScalePad Backup Radar Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ScalePad Backup Radar

## What is ScalePad Backup Radar?

ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup environment. Backup Radar enables MSPs to be the data protection expert their clients rely on by giving complete oversight across backups. With innovative intelligent ticketing automation, Backup Radar integrates seamlessly with existing ticketing workflows, cleaning up dreaded ticket noise by automatically grouping, appending, and With over 300 integrations of industry-favorite PSAs, RMMs, and backup applications, Backup Radar is the most complete backup monitoring solution on the market. See first hand how Backup Radar can help your business at www.scalepad.com/backup-radar

## What is ScalePad Backup Radar used for?

[Backup](https://www.capterra.com/backup-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$129

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ScalePad Backup Radar?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.scalepad.com/&name=ScalePad Backup Radar)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ScalePad Backup Radar

4.3 (6)

VS.

[4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

$129

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (6)

Ease Of Use

4.5 (1,201)

Value For Money

5.0 (5)

Value For Money

4.7 (1,039)

Customer Service

4.6 (5)

Customer Service

4.5 (726)

## ScalePad Backup Radar alternatives

[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/)

[4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/)

[SqlBak](https://www.capterra.com/p/227840/SqlBak/)

[4.8 (44)](https://www.capterra.com/p/227840/SqlBak/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227840/SqlBak/)

[View all alternatives](https://www.capterra.com/p/184033/ScalePad-Backup-Radar/alternatives/)

## FAQs about ScalePad Backup Radar

Overview

### What company size and specific industries is ScalePad Backup Radar built for?

ScalePad Backup Radar is designed for IT managed service providers, IT experts, and enterprise IT departments that need backup monitoring and management. It is best suited for organizations with dedicated IT teams, including service providers and large enterprises that oversee multiple backup environments.

Features and Usability

### What are the key features of ScalePad Backup Radar?

ScalePad Backup Radar offers backup monitoring and scheduling, continuous backup, and a backup log for tracking protected data. It includes alerts and notifications, email alerts, activity dashboard reporting, and reporting and statistics. Additional features include policy management, role-based permissions, compliance management, third-party integrations, and web access/restoration.

Integrations

### Which third-party tools and platforms does ScalePad Backup Radar integrate with?

ScalePad Backup Radar integrates with 10 third-party tools and platforms, including ConnectWise PSA, IT Glue, Microsoft Azure, ServiceNow, Datto RMM, Kaseya BMS, Acronis Cyber Backup Cloud, Comet Backup, BrightGauge, and Syncro. It also connects with AzureDesk, N-Able Projects Portal, and x360Cloud.

Getting Started and Support

### What training and onboarding options does ScalePad Backup Radar offer?

ScalePad Backup Radar provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and setup review.

Getting Started and Support

### What customer support options does ScalePad Backup Radar offer?

ScalePad Backup Radar provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the supplied data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup Log

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Records the events that occur during a backup process

Backup Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Cloud Backup

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

ScalePad Backup Radar 20 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Process of backing up of files and applications to cloud-based remote servers for protection of data

Track and manage adherence to policies for any service, product, process, or supplier

Backup of computer data automatically saving a copy of every change made to that data

Graphical representation of data

Receive and/or send email notifications for urgent updates, requests, or other information

Observe and track the demand, usage, progress or quality of a system, product, or user

Create, manage, and track policies and procedures within an organization

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set a time to generate routine reports automatically

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Web Access/Restoration

Features

4.8 (6)

4.8

Based on 6 reviews

## Pricing

Value for money

5.0 (5)

Basic

$129.00

Other,Per Month

Value for money

5.0 (5)

5.0

Based on 5 reviews

## Integrations

[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

IT Glue](https://www.capterra.com/p/170401/ITGlue/)[

ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[

Syncro](https://www.capterra.com/p/207618/Syncro/)[

Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[

AzureDesk](https://www.capterra.com/p/151394/AzureDesk/)[

BrightGauge](https://www.capterra.com/p/226439/BrightGauge/)

## Support, customer service and training options

Customer Service

4.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (5)

4.6

Based on 5 reviews

## User reviews

Overall rating

4.3

Based on 6 reviews

Filter by rating

5(3)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Vipin G.

Co-founder

Information Technology and Services

### "Backup Radar : Your one stop solution for all backups"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2022

Our overall experience with Backup Radar is good as it manages all backup-related issues & provides us with a reliable solution.

Pros

We are using Backup radar for the past couple of years & the most liked thing about this it's easy to integrate & configure & helps us maintain data security & availability. We have integrated our cloud environment & on-prem environment devices as well & it helps us to backup automatically at desired scheduled time. It also provides frequently unsuccessful backup details & root causes for the same as well.

Cons

As far as we are using the only issue we get some time we the report & analysis feature as it does not provide a custom detail format.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

James W.

Senior Information Systems Engineer

Information Technology and Services

### "Took us to next-level reactive monitoring"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

February 5, 2021

Overall, this solution is amazing and has transformed our backup monitoring process!

Pros

This software was able to support our wide array of backup software programs and provide a single pane of glass and also a single point of entry for our ticketing system. Support was also able and willing to create custom parsing rules as we needed them on rare occasion.

Cons

Maintenance outages have been a bit too frequent in my opinion. When the parsing or mail server is down, even missing one day, it results in a slew of false positive "No results" which we have to manually cleanup. Support can be a bit slow. Also, it appears custom parsing rules apply to all tenants, so this can result in slow build times. I would prefer being able to create the custom parsing rules ourselves and for our own tenant.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Laura T.

Admin assistant

Non-Profit Organization Management

### "Useful "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 7, 2020

Overall pretty good!

Pros

Very useful to have and very responsive

Cons

Difficult to use initially but got used to it after a while

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Joshua B.

Marketing Exec

Construction

### "Useful tool for monitoring backups"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2020

Pros

Really useful visibility of backup results and confidence in process Good support available

Cons

No cons so far! Very positive overall experience would recommend

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Chris G.

Chief Operations Officer

Computer Networking

### "Backup Radar Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2019

Backups are critical to any MSP. Backup Radar gives me piece of mind backups are running and are monitored.

Pros

The time it saves checking backup results. Also it helps us not miss anything.

Cons

I havn't run into anything their support hasn't been able to resolve quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Joel A.

CEO

Information Technology and Services

### "Game-changer. This software revolutionalized our BCDR monitoring."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2019

Thanks for doing a great job, guys.

Pros

Single pane of glass to monitor .. Massive uptick in productivity and accuracy of data.

Cons

Can't really think of much here, great experience all around.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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