# Rentopian Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rentopian the right Event Rental solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184044/Rentopian/reviews --- Rentopian 5 (16) [View alternatives](https://www.capterra.com/p/184044/Rentopian/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Rentopian Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tiffany M R. Creative Director Events Services Used the software for: 6-12 months ### "Awesome software, Best Customer Service!" April 25, 2022 5.0 I love that with Rentopian. My business is operating automatically without me having to take calls and answer messages all day. It allows me the time to focus on other areas of the business. Pros Everything! It’s Customisable, user friendly, but honestly the Customer Service is where it’s at. Any questions comments concerns, they are always willing to help solve it or find a way around it. Cons My ONLY con is entering the date on the website. It’s not how we typically do it in my end of the world. But I did put a note for my clients so I only have to assist new clientele through the process. Reason for choosing Rentopian Honestly, it was a gut feeling why I choose rentopian over other options. And I’m glad my gut was right! Review Source AS Alex S. Co-Owner/Operator Motion Pictures and Film Used the software for: 1-2 years ### "Rentopian - The Ideal Online Rental Software" November 17, 2021 5.0 We have been able to track our inventory accurately, monitor repairs, bill and charge clients, as well as work with an incredibly responsive support team. The fact this is all online based makes it even better! Pros Rentopian has a great UI, is feature packed, and comes with the best customer support we've experienced with any rental software company. Cons There were features we had hoped Rentopian had before we started using their platform, but overall saw the value in what they offered. Now, nothing I say here is a con because we relayed to their support team exactly what we were looking for in the software and within a month, they had completely adjusted it to meet our needs. Unheard of with any other company we have worked with! Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[Booqable](https://www.capterra.com/p/138689/Booqable/)[Rentman](https://www.capterra.com/p/144616/Rentman/)[EZRentOut](https://www.capterra.com/p/134914/EZRentOut/) Reason for choosing Rentopian Online access 24/7 to inventory, quotes, orders, etc. User Interface, clean and easy to use. Price was great for our small business. Review Source CG Colleen G. Owner Events Services Used the software for: 1-2 years ### "Customer Service is phenomenal!" April 25, 2022 5.0 Pros The software is easy to use and new employees tend to pick it up quickly. Cons The overbooked feature tends to not always be accurate which is nervous Review Source HF Heather F. owner Events Services Used the software for: 2+ years ### "Rentopian is perfect for the event rental business." April 20, 2022 5.0 We are saving time and money by having all of the information we need right at our fingertips. Pros We love the inventory tracking and scheduled emails features. Cons We don't dislike anything. If I had to list something that every now and again when a system update is made we find that something doesn't work like it did. Rentopian is always quick to fix any issues though. Reason for choosing Rentopian We had a unique situation within our company and Rentopian was willing to work with us to customize a solution to fit our needs. Review Source MS Matt S. President Events Services Used the software for: 6-12 months ### "Rentopian - The perfect choice" April 26, 2022 5.0 Tech support team is first class! Always able to get ahold of someone. Very understanding of our needs and quick to provide solutions. Pros Ease of use, very flexible, yet robust. Very fast and web based, work from anywhere! Cons There are no cons to Rentopian. They have cleared any hurdle that is presented. Alternatives considered [EZRentOut](https://www.capterra.com/p/134914/EZRentOut/)[TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) Reason for choosing Rentopian Neither of these products hold a candle to Rentopian. Switched from [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/) ERS is cookie cutter with terrible Tech Support. If you aren't in their small group of clients they cater to, you are put on the back burner. High turnover in their tech support team. Review Source TP Tyler P. President | CEO Events Services Used the software for: 1-2 years ### "Pritchard Tent, LLC" June 16, 2021 5.0 Pros It’s the all around package. Makes our life and job so much easier. Cons Can’t really think of anything we don’t like. Would like pay roll and clock in clock out feature Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Quick books is a good product. But it’s not a rental software. Review Source NC Nikki C. Owner Events Services Used the software for: 2+ years ### "Great, great, great! " May 23, 2022 5.0 The software is easy to use which makes training new employees even easier and the customer support is amazing. They always respond in a timely manner and provide assistance. There has never been a time that they were not able to assist me at the level I expected. Pros The ease of use! It is so easy to use and intuitive. Even making adjustments to inventory and adding new products is easy. Cons Nothing, everything has been great and we have used it for several years now. Reason for choosing Rentopian Easy of use, customer service, price Review Source BF Bertrand F. Owner Retail Used the software for: 6-12 months ### "Amazing software that every rental company needs." April 26, 2022 5.0 Our overall experience has been great. Pros Rentopian is very user-friendly. It is easy to use and it has been a tremendous asset to our company. From inventory management to online rentals to in-store rentals, Rentopian has been a great solution to our needs. Cons I can't think of any significant negative aspect. \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\]were great and they addressed every shortcoming we had to tailor the software to our needs. Reason for choosing Rentopian Overall better features that address our needs. Review Source OC Obnika C. Manager Events Services Used the software for: 1-2 years ### "The best platform by far" October 19, 2023 5.0 Pros The set up process was easy and they are very helpful and accommodating. Cons Nothing, they are great. I have no complaints. Review Source JB Jennifer B. Owner Hospitality Used the software for: 1-2 years ### "Excellent Bang for Your Buck" May 17, 2021 5.0 Rentopian's value for your money and customer service is second to none. Rentopian offers a ton of features for a fraction of their competitor's prices. They have excellent customer service and support. We would highly recommend Rentopian to anyone we know. Pros Rentopian is easy to use, packed with features from order entering, to accounting, client management and so much more. It's everything you need in one spot for an excellent price. Not to mention their outstanding customer service and willingness to tailor the software to your exact needs. We are happy, highly satisfied Rentopian users! Cons Any limitations of the software that we found and relayed to customer service were quickly explained, rectified and or implemented. No complaints here. Reason for choosing Rentopian The features offered for the money Review Source CR Carlos R. Owner Events Services Used the software for: 1-2 years ### "Great Product" April 21, 2022 5.0 Pros I like the business model they have which allows you to start with a good pricing for a good software. The bigger you get the more licenses you can get which makes everyone's job easier. Cons The only "issue" is that it can have a lot of options/features which sometimes are not being used and can become a bit overwhelming. However, it's better to have them than to not have them. And customer support is very good overall, and helps clarify any issues. Review Source BB Brooke B. Sales Director Events Services Used the software for: 6-12 months ### "Rentopian Review From A Rental Industry User" March 4, 2021 5.0 Pros Can I say everything? I love how convenient it is to save information for clients. I love how quickly we can enter in new orders. I also LOVE how \[SENSITIVE CONTENT HIDDEN\] and his team has shown us exceptional customer service. Cons I cannot think of anything that I do not like. When we would find a feature that didn't work well for us, \[SENSITIVE CONTENT HIDDEN\] and his team was quick to assist us in making updates and changes to fit our needs. If it was something that could not be updated, \[SENSITIVE CONTENT HIDDEN\] was able to explain why and show us how we could best utilize the software to fit our needs. Overall, the customer service outshined any 'con' that we could try to find. Review Source JK Jenine K. Operations Manager Events Services Used the software for: Less than 6 months ### "Excellent Service!" May 23, 2020 5.0 We love having more information regarding our rentals, from photos on the pick list, to availability within the calendar view. It's a very user friendly program that was designed by people who know the rental industry! Pros The entire team is completely devoted to ensuring that Rentopian is what it needs to be for your own business. They get back to us almost immediately and implement suggested changes very soon after they are suggested. It feels like working with a team that is on your side! Can't say enough good things! Cons Anything we find that is a "con" we just reach out to their team and it isn't a con anymore. They are fantastic about working with us to find solutions that make our company run better! Switched from [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Dissatisfied with their product, but mostly their customer service. The price was also far too high for a startup company like we are. Review Source DM Danielle M. Co-Owner Events Services Used the software for: Less than 6 months ### "Wonderful Customer Service " April 21, 2022 5.0 Wonderful, customer service alone has been great. \[SENSITIVE CONTENT\] is amazing and is always there to answer and questions we have. Pros Easy booking features. Great to track inventory Cons You have to click order and then add order each time the screen never refreshes to the most recent orders you have to refilter each time Review Source CB Christen B. Co-Owner Events Services Used the software for: Less than 6 months ### "Easy to navigate & EXCELLENT customer support " April 19, 2022 5.0 Pros We have been so impressed with the ease and functionality of Rentopian. We are also incredibly greatful for \[SENSITIVE CONTENT\] and the rest of the Rentopian team. They reply quickly and efficiently and are always so helpful! Cons So far we have zero complains; we’re really happy we chose to go with Rentopian Review Source BU Byron U. Teacher Education Management Used the software for: I used a free trial ### "Why use Rentopian" July 27, 2021 5.0 Awesome experience and with the customer service for anything that I might have missed. Pros Very good value for money Lots of features for a piece of their competitor's prices. Excellent customer service and support. I would highly recommend Rentopian to anyone we know. Cons No complaints. Anything that I couldn't do was solved by customer service. 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