--- title: "HDPOS smart Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HDPOS smart Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/184053/HDPOS/" page_type: "product" language: "en" --- # HDPOS smart Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HDPOS smart ## What is HDPOS smart? Easy to use POS solution handles all your business needs from billing to inventory management and book-keeping. ## What is HDPOS smart used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Liquor Store POS](https://www.capterra.com/liquor-store-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 80% Neutral 10% Negative 10% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HDPOS smart?[Manage this product listing](https://www.g2.com/products/natural-path-forestry/claim_requests/new?auto=true) ## HDPOS smart Overview Updated September 2026 AI summary HDPOS smart equips small to enterprise businesses with tools for billing, invoicing, point of sale, inventory management, and accounting, supporting daily retail operations and sales tracking. With features like customizable invoices, reporting, barcode scanning, and email management, it centralizes transaction and stock control across teams. Deployment options span cloud, web, Android, Linux, and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HDPOS smart 4.2 (20) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price Contact vendor Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (20) Ease Of Use 3.8 (728) Value For Money 4.2 (20) Value For Money 3.6 (681) Customer Service 3.9 (20) Customer Service 3.6 (703) ## HDPOS smart alternatives Highest Rated [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) [4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120491/Lightspeed-Retail/) [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) ## FAQs about HDPOS smart Overview ### Which roles and teams benefit most from HDPOS smart? HDPOS smart is most used by business owners, directors, and operations managers who need centralized control over retail billing, inventory, and purchasing. Administrative and sales teams rely on it to process transactions, manage stock accuracy, and streamline daily store workflows, while executives use reporting to track performance and support decisions. Answer based on 20 reviews Overview ### What company size and specific industries is HDPOS smart built for? HDPOS smart is designed for small to large businesses that need to manage inventory, financial accounts, and customer records. It also fits companies with manufacturing operations and service centers, making it suitable for retail, distribution, production, and service-based environments. Features and Usability ### What are the key features of HDPOS smart? HDPOS smart offers point of sale (POS), inventory management, accounting, and reporting/analytics for retail operations. It also includes barcode/ticket scanning, invoice management, cash management, sales tax management, and access controls/permissions. Additional features include customizable invoices, customizable fields, product catalog, and mobile app support. Getting Started and Support ### What training and onboarding options does HDPOS smart offer? HDPOS smart provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs for learning features and basic workflows. Answer based on 3 reviews Getting Started and Support ### What customer support options does HDPOS smart offer? HDPOS smart provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Reviewers describe support as helpful at times, with documents and videos resolving many issues, but some report slow responses, missed emails, and rude interactions with customer service staff. Answer based on 6 reviews ## Features AI summary Based on 16,388 Billing and Invoicing reviews Capterra reviewers point to the following as the features buyers value most when comparing billing and invoicing software: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) HDPOS smart provides billing and invoicing functionality for handling day-to-day sales and transaction records. Its feature set is geared toward supporting core billing operations, giving teams a way to manage routine invoicing tasks, maintain organized records, and keep sales activity moving efficiently. Customizable Reports 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Invoice Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Bills of Material Material list of manufacturing parts and associated costs HDPOS smart 28 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Bills of Material: Material list of manufacturing parts and associated costs - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile App: Access the system via a mobile application - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Catalog: Present a catalog of inventory that customers can view - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Stock Management: Manage the buying, selling, and holding of stocks --- Get Advice We can help you find the software with the features you need. Features 4.3 (20) 4.3 Based on 20 reviews ## Pricing Value for money 4.2 (20) ### Starting price Free trial not available Value for money 4.2 (20) 4.2 Based on 20 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (20) 3.9 Based on 20 reviews ## User reviews Overall rating 4.2 Based on 20 reviews Filter by rating 5(11) 4(5) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent BR Bharat R. Head operations Retail ### "Be very careful with their subscription model" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 16, 2023 Be very careful in dealing with this company. I was an early adopter with HD Poas Easy V1 and then upgraded to a client server package for my new store, with yearly subscription and support for two systems. They initially charged an upfront license fee of ₹42,000 and said yearly subscription for support and other related services will be ₹9,999 ... Now after the completion of one year when it's time to renew the subscription, they will disable access to the billing system and claim as it's automatic and license subscription model and since you have agreed to all commercials we can disable and you can renew it whenever you want to reactivate paying additional charges. This is nothing but trying to hold a customer to ransom by blocking off access to your business data and billing operations.Please be very careful in dealing with such subscription based services that collect a huge fee upfront and then blacks your access in the name of subscription.Their customer service, particularly one person also needs to be trained to speak in a polite and respectful manner to a paying customer. The person I spoke to has always had a very condescending tone and attitude, like he is doing the paying customer a favour which further aggravates the situation.The software is good to use etc but their subscription policy is very flawed especially when one buys the higher end Client server package. What is the point in paying such a high upfront software cost and then getting key blocked Pros Ease of use, friendly interface and basic reporting Cons Customer service is really awful and their customer service executives are rude and condescending Reasons for choosing HDPOS smart I was an early adopter of their HD POS easy and then upgraded the software to the client server edition Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Aditya P. Owner Retail ### "Unprofessionals and errors in accounting" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 25, 2022 Worst experience with sales and support team Pros The look wise its better and easy to install ourselves Cons Functionality is not upto the mark, most of the reports shows error. softwre hangs most of the time.. even with 100MBPS speed Reasons for choosing HDPOS smart Their sales team promise the star and gave the stone... Rest all were not giving any false promises by mistake also. Now HDPOS asks for proof and they will only remove their sales employees every 6 months Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sunaina G. Director Retail ### "excellent software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2021 best, worth it, must go , thank u fr all ur support Pros i loved all features, easy to use fr billing, inventory management, employee management, commision distribution, vendor management, 24/7 customer support Cons nt cum across any till now.......its the best software till now fr me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Pavan K. Proprietor Retail ### "Poor Customer service and Errors in Accounting" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 31, 2020 The software i liked it but the support is very bad and the major profit and loss reports are not accurate they frustrated me so much with their bad support they do not respond well the interest which they have before me buying the software after that it will change completely Pros The software will be suitable for all business if it works fine Cons The reports are not accurate some of the major reports are does not work properly and only static reports will be devoloped on order any customized dynamic reports they wont make it they just throw terms and conditions on your face. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sharad S. Co-Founder Textiles ### "User Friendly software and Value for money." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 25, 2019 HDPOS is a very powerful tool and has lot of features. We use the software for purchase, sales, supplier payments, etc. Since few of our stores are located in remote locations where internet is a problem, we work on disconnected mode.This is a great value for our business. There were some problem at times when our staff was not able to sync the data but HDPOS team handled it very well. It is a good product and made with details keeping in mind a businessman's scenario. Extremely happy with this software as it has manages all my business requirements very well without any hassle, is user friendly and is definately value for money. Pros Easy to maintain supplier payments and receivables. Great software for handling the accountancy of business. User friendly. Cons Takes some time in opening certain tabs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Ketan P. Proprietor Information Technology and Services ### "Great Product, Great Price, Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2019 Great Owner, Great Product Manager Kuldeep Great Support from rep. Satisfied with all financial transactions and transfers from company. No complaint. Pros Easy to use, Good Customization Options, Latest Features Available, Least time to install demo and make the project live. I like Support from rep from Company as and when required very prompt and perfect as needed. Cons Not providing much space for dealers to earn from software selling. Customer's doesn't pay more than MRP of the product shown on website. 25% margin is very less. there should be more options that will encourage the dealer to sell more software in all fields. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kiran K. BDM Information Technology and Services ### "A complete solution " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 February 15, 2019 Good software. Pros Easy to use. Good design Good reports. Cons Email schedule Multiple db. User management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SN Saleh N. Business owner Business Supplies and Equipment ### "Best POS I ever used " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2019 Hd pos made a big difference in the way we used to run our business. It's a great product that enabled us to control all aspects related to our products and services. We now can make better decisions because we now how much we sold, how much we profited from each product which helped us to focus on the one that profited the most. Not only that, but we are now have a better grip on the finance and we became less anxious about constantly tracking stock levels. Pros It has everything we need to run our business and it's interface is user friendly. Customer support is also top notch Cons Hd pos needs some time and dedication to learn everything it offer to the user due to its comprehensive features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Mazen Z. Procurement Manager Building Materials ### "Cash register is under control" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2018 Every day sales and activities are recorded Pros A POS thta provides full control of your daily sales, inventory control and many other features needed to run your business Cons if some tailor made modifications is available in addition to some customs setup adjustment then the software will be more than efficient Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Mr. Jose T. Owner Industrial Automation ### "Best software with excellent services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2018 Pros User friendly as it really made it easy for a non technical person like me and pocket friendly. Best support service. Reports customized as per my business need. GST report was very easily defined as per govt. norms which made it easy to file my returns. Cons Till now didn't find any major issues as such. But very few times it took longer to contact the support team, but still they have very good documents and videos for reference where most of my issues were resolved Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/184053/HDPOS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.