# Barracuda RMM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Barracuda RMM Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more. Source: https://www.capterra.com/p/184072/Managed-Workplace-RMM --- # Barracuda RMM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Barracuda RMM ## What is Barracuda RMM? Barracuda RMM (formerly Managed Workplace) is the first RMM tool to include a built-in security assessment. The platform enables MSPs to quickly assess customer networks, deliver multi-layered security, monitor anomalies, and seamlessly recover data in the event of an attack. With Managed Workplace, MSPs can create comprehensive multi-layered security service offerings and deliver them profitably and efficiently. Further, they can easily demonstrate their value with detailed reporting. ## What is Barracuda RMM used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Server Management](https://www.capterra.com/server-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Barracuda RMM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.barracuda.com&name=Barracuda RMM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Barracuda RMM 4.0 (1) VS. [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Starting Price Contact vendor Starting Price $129 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (446) Value For Money 5.0 (1) Value For Money 4.6 (402) Customer Service 3.0 (1) Customer Service 4.5 (414) ## Barracuda RMM alternatives [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (293)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Barracuda RMM Overview ### What company size and specific industries is Barracuda RMM built for? Barracuda RMM is designed for managed service providers (MSPs) that deliver security and network management services for small and medium-sized businesses (SMBs). It is aimed at service providers rather than end-user enterprises, with a focus on supporting SMB clients across security and network management needs. Features and Usability ### What are the key features of Barracuda RMM? Barracuda RMM includes remote monitoring and management, real-time monitoring, and real-time alerts for device oversight. It also offers patch management, backup and recovery, and remediation management. Additional features include network, server, and virtual machine monitoring, plus help desk management, reporting and analytics, and remote access/control. Getting Started and Support ### What training and onboarding options does Barracuda RMM offer? Barracuda RMM provides in person training, live online sessions, webinars, and documentation. In person training and live online sessions support guided instruction, webinars cover scheduled topic-based learning, and documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does Barracuda RMM offer? Barracuda RMM provides chat support. No reviewer feedback is available to describe response times, helpfulness, or common support issues, so the support experience cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dashboard 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Network Monitoring 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracks and makes accessible data on the health of servers and other network components. Remote Access/Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Remote Monitoring & Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Screen Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Server Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Barracuda RMM 30 features Create backups and provide methods to recover deleted/lost data Track, store, and access client contracts or licenses Monitor performance details involving CPU/memory utilization Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Assembly of graphs and charts for visualizing and tracking statistics/metrics Ability to oversee and optimize the operations of a mail server A chronological record of actions or occurrences within a network, software, or process Public or private sharing of digital files such as documents, audio/video, images, and more Intended to be used by managed service providers Managing service requests, incidents, IT issues & support with a ticketing system Manage and track all disruptions and incidents Identify and respond to unexpected problems or failures (ie. "negative events") Observe and track the demand, usage, progress or quality of a system, product, or user Tracks and makes accessible data on the health of servers and other network components. Install software updates and bug fixes remotely Receive notification of issues as soon as they occur Engage in direct, instant messaging with customers, users, etc. Active monitoring of systems, applications, or networks Identify and orchestrate execution of actions needed to restore systems to optimal conditions Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Transfer a support session to another team member Manage computers located anywhere without the remote customer present at the other end Track the availability time for a designated network or website over a given period of time Track and manage virtual machines (VMs) running on physical host machines Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DA Drew A. Network System Administrator Hospital & Health Care ### "Great Software That Just Works" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 4, 2025 This just works well. It's installed agents never cause a problem on user endpoints. Pros It works and can manage/monitor most any network connected device. Cons The UI is a bit dated. The system for automation lacks a lot of the pre-built automations that other RMMs have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.