# tfg Loyalty Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is tfg Loyalty the right Customer Loyalty solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184082/TravelFlo-Plarform/reviews --- tfg Loyalty 4.5 (12) [View alternatives](https://www.capterra.com/p/184082/TravelFlo-Plarform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of tfg Loyalty Ease of use 4.1 Customer Service 4.6 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GR Giovanni R. Finance Manager Financial Services Used the software for: 1-2 years ### "The Aggressive Solution for Managing Customers" April 29, 2024 5.0 Pros tfg Loyalty has a reliable customer loyalty solution, and it brings a suitable assistance to all clients with their businesses. Cons tfg Loyalty maintains all the customer loyalty and needs, which allows changes to be easily controlled. Review Source KK Kelsey K. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Eclipse Dental TFG Review" August 28, 2019 5.0 Overall tfg has been great to use. Functionally the product has been very easy to use, the people we have talked to through tfg have all been very kind and helpful, and our clients are utilizing their rewards and we have heard good things from their end. Pros If I need help with anything or have questions it is very easy to get in contact with the people I need to talk to. Customer service is done very well! Cons After the update, I couldn't put client's in alphabetical order by last name, only practice name. It was more convenient for me personally to organize by last name. Review Source Response from tfg Loyalty August 29, 2019 Hi Kelsey, Yes, at initial launch we were having issues alphabetizing the Add Rewards screen. However that has been fixed with the updates we've pushed! If you'd like a detailed walk through click the link below! -Nick https://youtu.be/fqABGheqJPE RB Rachel B. Administrator Wholesale Used the software for: 2+ years ### "Changes" August 27, 2019 3.0 The staff is easy to work with Pros It is a lot more simpler than the previous website Cons I cannot access as many reports as before. PDF files aren't available for my rewards, I manually have to print off who I rewarded whereas before I could print the file for my accounting department to reconcile. Review Source EB Eddie B. Lab Manager Wholesale Used the software for: 2+ years ### "Easy to use loyalty program" August 28, 2019 5.0 Pros It keeps track of all the rewards that our loyal customers earn each month. When our customers redeem their rewards it updates everything quickly. Cons At times it is hard to navigate the monthly rewards submission. When an error is made it does not give you clear direction on the problem. Review Source TI Tammy I. Office Hospital & Health Care Used the software for: 2+ years ### "tfg Loyalty is great!!!" August 28, 2019 5.0 Helping to increase sales from our clients. Also benefitting our clients by rewarding their loyalty. It is a win/win situation. Pros The program is very easy to use and not time consuming. Support is always available if needed. Cons I do not like not being able to have a monthly total on the rewards. Review Source DB Debra B. Controller Medical Devices Used the software for: 2+ years ### "New tfg Loyalty" September 3, 2019 3.0 Trying to be patient, but site should have been ready when it came on line. It has been several months, but many reports, etc, are still not available. Pros Website speed is good. That's about all for now. Cons Site is not complete. Reports are extremely limited. Review Source IC Irene C. Dental Lab Tech Health, Wellness and Fitness Used the software for: 2+ years ### "Tfg" August 29, 2019 4.0 My client looks forward to her rewards Pros Easy to use and cuts my time that I have to spend on the computer. Cons I do not have any negative comments on this software. Review Source MB Michelle B. Office manager Medical Devices Used the software for: 2+ years ### " love travelflo!" September 3, 2019 5.0 Pros Easy to use. Self explanatory and don’t need help moving from page to page Cons Honestly have not found anything I don’t like Review Source bA blake A. GM Hospital & Health Care Used the software for: 6-12 months ### "TravelFlo" August 28, 2019 5.0 Great Pros Easy to use the program, customer service is knowledge Cons That I have to enter data monthly, would like to self populate Review Source Response from tfg Loyalty August 29, 2019 Blake, We understand that some sponsors have difficulty keeping up with rewards issuance as their number of participants increases. We do offer API integrations to ease the administrative burden. Feel free to email contact@tfgloyalty.com with any inquiries! -Nick VD Vincent D. Accountant Medical Practice Used the software for: 6-12 months ### "TravelFlo Rewards" August 28, 2019 5.0 Pros Easy to use, and does all the work to reward our customers. Cons The expense is what I like least about this software. Review Source Response from tfg Loyalty August 29, 2019 Vince, Yes, funding rewards programs can be expensive! However that cost is not specific to tfg Loyalty, any rewards program would require the rewards points to be funded by the sponsor. tfg Loyalty's cost starts as low as $149 per month. -Nick TS Teresa S. Office Manager Medical Devices Used the software for: Less than 6 months ### "Review from Sept. 18, 2019" September 18, 2019 4.0 Great company, but it's just not working for me. Pros Easier than sending an email every month. Cons I found it hard to add a customer. I had to call to add a customer the first time. Review Source Response from tfg Loyalty September 19, 2019 Hi Teresa, We're sorry that you found adding a new customer difficult! We try and make it as easy as possible. Below is a link to a YouTube walk through we made for you to reference! https://youtu.be/yVk6whsgoek -Beth TD Tammy D. Office Manager Medical Practice Used the software for: Less than 6 months ### "For a high demand job, TFG is very fast and efficient. " August 28, 2019 5.0 Our members use and like tfg and I expectantly like it because the site is easy for your members and I do not receive a lot of phone calls from them on how to access they reward points. Pros It is simple and very easy to use. Stays constant. Cons The first time I used it the software it was too easy I was confused, being I didn't know the site had changed. I did call our rep and he was very helpful and stayed on the phone to ensure I was clear about everything and didn't laugh at me. Review Source Similar Products Featured