Who Uses This Software?

All B2B/B2C-Enterprises and Non-Profit Organizations. Fortune 1000 and companies larger than 500 employees.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • cx/omni
  • cxomni.net
  • Founded 2014
  • Germany

About cx/omni CXM cloud

Enabling CX-Transformation: We connect all the dots along the Customer Journey to help discovering pain points in real-time and implementing an Actionable Insights driven end-to-end CX Management. Our Customer Intelligence Engine makes Big Data accessible to everyone. Integrate, analyze and visualize your data to gain new insights. Collect and prioritize pain points, ideas for innovations and customer feedback and share them within the company.


cx/omni CXM cloud Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

cx/omni CXM cloud Reviews


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